Dodge Journey Complaints (2013)

353 consumer complaints on file.

#10621484August 11, 2014
ELECTRICAL SYSTEM, ENGINE
I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617934July 31, 2014
EXTERIOR LIGHTING
I BELIEVE OUR DODGE JOURNEY IS EITHER A 2013 OR 2014. I LOOKED & I COULD NOT FIND A RECALL FOR THE RED REAR BRAKE LIGHT COVER. THE EDGES OF THE REAR LIGHT COVER ARE NOT COVERED WITH A FOAM LINER OR PLASTIC LINER. MY HUSBAND, MY CHILD & I HAVE CUT THE INSIDE PALMS OF OUR HANDS ON THE LIGHT COVER. THE LIGHT COVER IS DANGEROUS & WE TRY TO BE CAREFUL NOT TO CUT OURSELVES. WE WARN OUR CHILDREN TO STAY AWAY FROM THE LIGHTS. PLEASE LOOK INTO THIS PROBLEM SO NO ONE ELSE GETS HURT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10596655June 6, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ADDITIONALLY, THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED FOR SEVERAL SECONDS CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582977April 15, 2014
UNKNOWN OR OTHER, VISIBILITY
JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578312April 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576247April 1, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SWERVED TO THE RIGHT WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUBFRAME, THE DRIVE AXLE, THE REAR SUSPENSION AND THE TIRES WERE REPLACED FOUR TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 174 AND THE CURRENT MILEAGE WAS 9,265.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573821March 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564671February 17, 2014
POWER TRAIN
THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564357February 14, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559277January 9, 2014
STRUCTURE:BODY
ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HAD MY DODGE JOURNEY 2013 FOR A YR YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556104December 15, 2013
STRUCTURE
THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER ONCE AND WAITING FOR SECOND APPOINTMENT .WAS TOLD CLOGGED VENTS CAR WAS 2 MONTHS OLD AND NEVER HAD AN ISSUE I DON'T BELIEVE CLOGGED VENTS SERIOUS ISSUE .CAN CAUSE SEVERAL MECHANICAL AND SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554426December 2, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HAD A 2013 DODGE JOURNEY FROM AVIS CAR RENTAL WHILE MY VEHICLE WAS BEING REPAIRED. MY 3 YEAR OLD SON WAS IN THE FAR BACK SEAT ON THE PASSENGER SIDE OF THE CAR. AFTER OUR TRIP HOME FROM THE HOLIDAYS, I SAW MY SON HAD A 2ND DEGREE BURN ON HIS RIGHT LEG. IT HAD BEEN NEXT TO THE HEATER VENT. MY HUSBAND WENT OUT AND IT WAS SUPER HOT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10512866May 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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