Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10893835August 7, 2016
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893397August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892835August 3, 2016
AIR BAGS
TAKATA AIR BAG RECALL, BEEN WAITING FOR OVER 7 MONTH TO GET THIS RECALL FIX AS THE AIR BAG LIGHT ON ON, BUT THEY STATE THEY WON'T HAVE PART TIL THE 2ND QUARTER OF 2017 REALLY. CAR WAS REJECTED FOR INSPECTION DUE TO THE AIR BAG RECALL AND THEY WON'T OFFER LOANER/ RENTAL CAR. WHAT AM I SUPPOSE TO DO FOR 7-8 MONTH WITHOUT AN CAR? DON'T WANT TO RISK GETTING AN TICKET FOR DRIVING IN REJECTION STICKER. FCA IS HANDLING THIS ISSUE VERY POORLY. I NEED SOME ANSWER AND ADVICE ON WHAT TO DO PLEASE SOMEBODY ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891716July 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888919July 27, 2016
AIR BAGS, UNKNOWN OR OTHER
DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888845July 26, 2016
ELECTRICAL SYSTEM
VEHICLE LOST ALL ELECTRICAL POWER WHILE DRIVING, ENGINE DIED, WITH ASSOCIATED LOSS OF STEERING POWER, BRAKING POWER, ETC. AFTER STOPPING, PLACING TRANSMISSION IN PARK, REMOVING KEY ("FOBIK"), AND REPLACING IT BACK TO TURN THE IGNITION SWITCH, ELECTRICAL POWER RETURNED AND ENGINE STARTED. I HAD JUST EXITED THE STREET INTO A PARKING LOT (LOSS OF POWER OCCURRED AS I COMPLETED RETURNING THE STEERING WHEEL TO CENTER AFTER TURNING FROM STREET) AND STALLED BLOCKING TRAFFIC THROUGH THE LOT UNTIL I RESTARTED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888320July 25, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885479July 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884847July 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884840July 14, 2016
AIR BAGS
WHEN I START THE CAR TO PUT IN DRIVE , THE SEAT BELT LIGHT COME ON, I TOOK IT TO SPARTANS TO GET CHECKED OUT ANY TOLD ME IS A AIRBAG MALFUNCTION, HE CALLED TO GET THE PART FOR THE CAR AND CHRYSLER SAY IT WAS BACKED UP ON THE PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884946July 14, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
ELECTRICAL SYSTEMS DON'T WORK ALL THE TIME SUCH AS RADIO. BURNING SMELL. SEAT BELT STOPPED WORKING LAST YEAR HAD TO REPLACE ENTIRE UNIT. PTO WENT OUT 8 MONTHS AFTER 6 MONTHS PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883009July 6, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883144July 6, 2016
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT A SPEED OF 45 MPH ON A ROAD THAT IS RATED FOR 55 MPH, THE LEFT DRIVER SIDE TIRE SEPARATED FROM THE CAR. WHILE TRYING TO CONTROL THE CAR BY HITTING THE BRAKES THE CAR SPEED BEGAN TO INCREASED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10882642July 5, 2016
UNKNOWN OR OTHER
BACK DOORS ON BOTH SIDES FILL UP WITH WATER WHEN IT RAINS OR CAR IS WASHED. YOU CAN HEARN THE WATER SLOSSHING IN RHE DOOR WHEN YOU SWING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882095July 1, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE MAKING A LEFT TURN AT 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE FISHTAILED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT ELBOW AND KNEE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10881245June 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881314June 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876052June 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876230June 23, 2016
SERVICE BRAKES
WHILE DRIVING THIS VEHICLE, WHEN YOU GO TO USE THE BRAKES THEY BECOME 'MUSHY'. YOU HAVE TO PUSH ON THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE WILL EVEN TRY TO STOP. WE HAVE REPLACED THE BRAKES ALREADY SINCE PURCHASING THE VEHICLE AND NOW NOT SURE WHAT TO DO. YESTERDAY WHILE I WAS DRIVING DOWN THE HIGHWAY, TRAFFIC CAME TO A COMPLETE STOP. I HAD TO PUSH ON THE BRAKES VERY HARD. THE TIRES ACTUALLY SQUEALED, THE CAR JERKED, AND YOU COULD FEEL THE BRAKE GIVE A JERKING FEELING BELOW MY FOOT. FORTUNATELY, I DID NOT HAVE MY BABIES WITH ME THIS TIME. ANOTHER INCIDENT THAT HAS HAPPENED THIS WEEK IS WHEN THE TIRES SQUEALED WHEN I WAS TRYING TO TURN RIGHT AT A LIGHT AND COULD NOT GET THE VEHICLE TO SLOW DOWN ENOUGH ON A DECLINE. THIS IS VERY SCARY AND I HOPE THIS IS FIXED VERY SOON. I HAVE LOOKED AT OTHER SITES AND NOTICE THAT THERE ARE A LOT OF BRAKE ISSUES WITH THIS PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875807June 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD TROUBLE STARTING AND STALLED WHILE THE VEHICLE WAS OPERATED. ALL THE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) A YEAR PRIOR TO OWNING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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