Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11276887October 29, 2019
ELECTRICAL SYSTEM
THE PHONE AND BLUETOOTH DO NOT WORK. THE TOUCHSCREEN WILL NOT PROMPT TO THE NEXT SCREEN WHEN YOU PRESS "PHONE" AND IF YOU GO INTO THE SETTINGS MENU, IT DOES NOT REGISTER THAT YOU ARE SELECTING "PHONE/BLUETOOTH." I HAVE TRIED DOING THIS WHEN THE VEHICLE IS BOTH MOVING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276981October 29, 2019
STEERING
WHEN THE WEATHER TURNED COLD THE POWER STEERING WAS NOT WORKING CORRECTLY. ONE DAY IT WAS FINE AND THE NEXT IT WAS DIFFICULT TO TURN WHEN GOING AT A LOW SPEED OR REVERSING. IT STARTED OUT AS ONLY THE RIGHT TURN WAS DIFFICULT AND THE ONLY WAY TO GET IT TO WORK IS BY ACCELERATING. THIS MAKES TURNING DIFFICULT AS WELL AS PARKING. WE CHECKED THE POWER STEERING FLUID AND IT WAS LOW. ONCE IT WAS FILLED IT DID NOT IMPROVE BUT THE LEFT SIDE THEN BECAME DIFFICULT TO TURN. IT IS STILL DIFFICULT TO TURN AND HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269899October 21, 2019
ENGINE
WHEN YOU ARE DRIVING THE CAR IT DOESN'T MATTER THE SPEED THE CAR WILL TURN OFF WITHOUT ANY WARNING. CAUSING A DANGEROUS AND SCARY SITUATION AFTER YOU PUT IN PARK AND PRESS THE START BUTTON AMD IT WILL TURN BACK ON. HAPPENED ON 10/ 07/18 THE FIRST TIME REPLACED CRANKSHAFT SENSOR. IT HAPPENED AGAIN ON 10/18/19. I NOTICED JOURNEYS HAVE THIS PROBLEM ON ALMOST ALL YEARS MODELS AND I WAS GOING THROUGH THE RECALS AND INOTICED THAT A MAJORITY OF PEOPLE COMPLAIN OR HAVE THE SAME PROBLEM ABOUT THIS SENSOR. EVEN THOUGH DODGE IS ONLY RECALLING 2016 JOURNEYS BECAUSE OF THIS PROBLEM. I THINK DODGE SHOULD DO A RECALL FOR ALL OF THE YEARS FOR DODGE JOURNEYS OVER THOS PROBLEM AND ITS EXTREMELY DANGEROUS FOR THE CAR TO JUST TURN OFF WITHOUT WARNING. THAT BEING A FAMILY CAR THAT COULD LEAD TO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267834October 11, 2019
ENGINE, POWER TRAIN
THE TRACEMISSION WILL NOT PULL AND THE CAR SHUTS DOWN AS YOUR DRIVING IT. THIS STARTING HAPPING THE FIRST DAY I GOT THE RIDE WITCH WAS 6/28/2019 I TOOK IT BACK TO THE DEALER WITH WAS TIM SHORT OF SOUTH WILLIAMSON KY THEY GAVE ME A RENTAL THE MOTOR BLOW UP IN IT ON 7/28 /2019 THEN I THEY COME AND TOOK THAT RENTAL AND GAVE ME ANOTHER ONE THEN AFTER ABOUT TWO MONTHS I GOT MY DODGE JOURNEY BACK AND NOW THE TRANSMATION IS GOING OUT AGAIN AND IT'S JUST SHUTING DOWN AS YOU DRIVE IT,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266733October 7, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE IN REVERSE, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PROMPTED. ALSO, WHILE SWITCHING THE TRANSMISSION TO THE DRIVE POSITION, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER (2200 NE PINE ISLAND, CAPE CORAL, FL) WHERE THE MOTOR MOUNT WAS REPLACED, BUT THE FAILURES CONTINUED. IN ADDITION, WHILE DRIVING AND SLOWING DOWN TO APPROACH A STOP LIGHT, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH, THE DRIVER SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64687641. THE DEALER WAS NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11266500October 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SWITCH ON MY CRUISE CONTROL WENT OUT ON MY 2015 CROSSROAD DODGE JOURNEY ONLY 39000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266200October 4, 2019
ELECTRICAL SYSTEM, STEERING, SUSPENSION
HAVE A 2015 JOURNEY. SUSPENSION HAS BEEN REPLACED, COOLING SYSTEM REPLACED, AND NOW TRANSMISSION REPLACED. SEAT BELTS KEEP NOT WORKING RIGHT WITH LIGHTS COMING ON. AIR CONDITIONING WILL NOT SHUT OFF ON IT'S OWN. HAVE HAD IT TO THE DEALER FOR AT LEAST 11 WEEKS SO FAR THIS YEAR AT 5 DIFFERENT TIMES. STILL HAVING PROBLEMS WITH THE STEERING WHEEL VIBRATION OVER 50 MILES, AIR CONDITIONER NOT SHUTTING OFF AND VEHICLE HESITATES A LOT. GEARS DO NOT SHIFT CORRECTLY FROM PARK TO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265819October 3, 2019
SERVICE BRAKES
2 LIGHTS CAME ON ON THE DASH. IT WAS DETERMINED TO BE THE ANTI LOCK BRAKE SENSOR SO I HAD IT REPLACED. LESS THAN 30 DAYS LATER, IT CAME ON AGAIN. IT WAS DETERMINED TO BE THE SAME THING BUT THEY WOULDN'T COVER FIXING IT BECAUSE THEY DIDNT KNOW IF IT WAS THE SAME ONE THEY HAD ALREADY REPLACED IR ANOTHER OF THE SENSORS. APPARENTLY THIS IS SOMETHING THAT HAPPENS ON ALL DODGE JOURNEYS AND FOR SOME REASON, A RECALL HASNT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265820October 3, 2019
UNKNOWN OR OTHER
I PUT THE CATEGORY AS "UNKNOWN" BECAUSE I DONT KNOW WHAT EXACTLY IT FALLS UNDER BESIDES STUPIDITY. MY CAR BEGAN OVER HEATING LAST WEEK. THAT WAS FRUSTRATING ON TOP OF ALL OF THE OTHER PROBLEMS INCLUDING THE CONSTANT JERKING FROM THE CRAP ABS SYSTEM. I PUT RADIATOR FLUID IN AND 2 DAYS LATER, IT BEGAN SMOKING LIKE CRAZY. AT LEAST, WHAT I THOUGHT WAS SMOKE. APPARENTLY WHAT IT ACTUALLY WAS, WAS THE T SHAPED HOUSE THAT LEADS TO THE RADIATOR AND IS RUN RIGHT ALONG SIDE THE HEATING COIL IS MADE OF PLASTIC. THE HEATING COIL HAD MELTED A HOLE IN IT, CAUSING THE RADIATOR FLUID TO SPRAY ON EVERYTHING UNDER THE HOOD. WE GO AND FIX THAT, BY THE WAY, $80 FOR A 5 INCH PIECE OF HOSE IS INSANE, AND COME BACK, CAR WORKS FOR 2 DAYS AND DIES. BATTERY IS DEAD. TAKE THE BATTERY OFF AND GO REPLACE IT, GET IT ON THE CAR, START IT, BOOM, STARTER GOES OUT. ONE THING AFTER ANOTHER. I'M TAKING IT TO TRADE IN AND WILL NEVER BUY ANOTHER DODGE. THERE WAS NO RISK IN THAT ANYWAY AFTER THE DEALERSHIP NEVER WANTING TO HONOR A SINGLE WARRANTY DETAIL EVEN THOUGH IT WAS SUPPOSEDLY "GROUND UP".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265253September 30, 2019
VEHICLE SPEED CONTROL
THE CRUISE CONTROL DOES NOT COME ONE OR DISPLAY THAT IS IS ACTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258972September 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. AFTER THE CONTACT OWNED THE VEHICLE FOR A YEAR, THE TRANSMISSION FAILED AND THE TORQUE CONVERTER CRACKED. THE VEHICLE WAS TAKEN TO SLIMAN'S SALES & SERVICE (7498 LEAVITT RD, AMHERST, OH 44001, (440) 988-4484) WHERE THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE VEHICLE HAD SEVERAL UNKNOWN RECALL REPAIRS THAT HAD TO BE SERVICED AFTER THE TRANSMISSION REPLACEMENT WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR FLASHED ON AND OFF SINCE THE INITIAL REPAIR. ALSO, THE ALTERNATOR FAILED AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE STREET ON SEPTEMBER 23, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS, BUT THE SAME INDICATOR FLASHED AGAIN. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNRESPONSIVE. THE DEALER OFFERED TO SELL THE CONTACT A NEW VEHICLE AND LAUGHED AT HER CONCERNS ABOUT THE CONDITION OF HER VEHICLE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258279September 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AC WILL UNSYNC ITSELF AND WHEN I HIT SYNC IT UNSYNC AGAIN. ALSO IF I TURN IT OFF IT WILL TURN IT BACK ON. I DONT KNOW WHAT IS GOING ON BUT I SEE THAT I AM NOT THE ONLY ONE. I AM SCARED BEEN HAPPENING FOR MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257782September 24, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHEN IT RAINS THE ABS, TRACTION CONTROL LIGHTS AND SERVICE ALL WHEEL DRIVE LIGHTS COME ON AND THE CRUISE CONTROL DOES NOT WORK . NEXT DAY SOON AS I DRIVE ALL LIGHTS GO OUT.IT IS HAPPENING MORE AND MORE..THIER IS A RECALL FOR 2015 DODGE JOURNEY FOR THIS BUT THEY SAY NOT FOR MINE.FUNNY THAT I HAVE SAME PROBLEMS AND SAME YEAR CAR. THIS HAPPENS WHEN DRIVING IN THE RAIN OR WET ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257330September 23, 2019
AIR BAGS
FRONT AIRBAG LIGHT POP OUT WHILE DRIVING 45KHM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257573September 23, 2019
AIR BAGS
WHILE DRIVING HEAD REST DEPLOYED AND BLACK HOLDERS FOR METAL BAR BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256186September 17, 2019
AIR BAGS
AIRBAG LIGHT COMES ON AND WILL NOT SHUT OFF, AC TURNS ON AND WILL NOT SHUT OFF ONCE THE BUTTON IS PUSHED OVER AND OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256189September 17, 2019
ELECTRICAL SYSTEM
AC UNIT COMES ON AND WILL NOT SHUT OFF THIS HAPPENS EVERY TIME I AM DRIVING WITHIN 10 TO 20 MINUTES OF THE CAR BEING ON. I WILL PUSH THE AC BUTTON TO SHUT IT OFF AND IT TURNS BACK ON AGAIN. I DO THIS ABOUT 20 TO 40 TIMES IN ONE DAY IF NOT FOR THE TIME OF MY DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255314September 13, 2019
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
I HAVE BEEN HAVING PROBLEMS WITH THE POWER WINDOWS. THERE IS A CLICKING SOUND WHEN ATTEMPTING TO ROLL THE WINDOW DOWN. IT ROLLS DOWN SOMETIMES. AFTER THAT'S BEEN GOING ON FOR A FEW WEEKS, MY CAR CUT OFF. I RECEIVED A JUMP THROUGH MY INSURANCE. TODAY, MY CAR GOT JUMPED AND CUT OFF TWICE. THE MECHANIC SAID IT WAS THE ALTERNATOR. I WENT ONLINE AND I FOUND THAT OTHER PEOPLE HAVE HAD THE SAME ISSUES WITH DODGE, CHRYSLER, AND FIAT. EACH TIME MY CAR DIDN'T RESTART, IT WAS AFTER I PARKED AND CAME BACK TO IT. TODAY, IT'S BEING TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255360September 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THERE WAS A BUNCH OF LONG LINES ON THE SCREEN AND THE KEY FOB WASN'T DETECTED EVEN THOUGH THE KEY WAS IN THE CAR. THIS HAPPENED AS THE CAR WOULDN'T CRANK UP. THE CAR WOULDN'T REGISTER THAT IT WAS IN PARK. IT REFLECTED THAT IT WAS IN BATTER SAVE MODE. THE A/C CUTS ON BY ITSELF. EVEN AFTER CUTTING IT OFF A FEW TIMES. THE ISSUE WITH THE A/C WAS HAPPENING WITH BOTH FRONT AND REAR UNITS. THE REAR WOULD BLOW OUT A LOT OF HOT AIR AND IT WOULDN'T SYNC. THE ISSUE WITH THE KEY FOB JUST HAPPENED TODAY (9/13/19)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254365September 10, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT SHITS OFF WHILE PARKED OR STOPPED AT A STOPLIGHT. THE CAR WILL NOT TURN BACK ON. SOMETIMES IT TAKE ABOUT 30 MINUTES AND IT WILL RESTART BUT WILL ONLY RUN FOR ABOUT 5-10 MINUTES. WHEN TRYING TO START THE CAR, WE PRESS THE BRAKE AND THEN THE START BUTTON AND THE CAR VIOLENTLY JERKS AS IT TRIES TO START, BUT WILL NOT TURN OVER. IT HAS HAPPENED SINCE WE BOUGHT THE CAR MARCH 2019 BUT THE DEALERSHIP WONT TAKE THE CAR BACK OR TRADE IT FOR SOMETHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey