Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11339751July 16, 2020
SEATS
DRIVER'S SIDE HEADREST DEPLOYED FOR NO REASON WHILE SITTING IN THE PARKING LOT AT WORK. NO ONE WAS IN THE VEHICLE AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339823July 16, 2020
ELECTRICAL SYSTEM, ENGINE
MY WIFE'S CAR HAS STALLED SEVERAL TIMES WHILE RUNNING IN TRAFFIC AT 55 MPH AND ABOVE. SHE EASILY COULD HAVE BEEN INVOLVED IN A COLLISION. CAR HAS BEEN TO DEALER 4 TIMES FOR REPAIR, BUT STILL HAS SAME PROBLEM. CAR HAS UNDER 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339068July 13, 2020
ENGINE
P0339 CRANK SHAFT POSITION SENSOR INTERMITTED MY ENGINE COMPLETELY LOST POWER. THIS IS VERY DANGEROUS. THIS IS A RECALL ON THIS CRANK SHAFT ON 2012-2016 MODELS FOR DODGE JOURNEY. I WAS DRIVING ON A RESIDENTIAL STREET GOING 35 MPH AND MY CAR STALLED AND THE ENGINE LOST COMPLETE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337998July 7, 2020
SEATS
THE HEADREST EXPLODED WHILE THE VEHICLE WAS IN MOTION AND WITHOUT THE VEHICLE BEING IMPACTED BY ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11337106July 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AND AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY THE CONTACT'S SON, AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331781June 30, 2020
ENGINE
DRIVING DOWN THE INTERSTATE MY JOURNEY JUST 'SHUT DOWN.' ONCE GETTING IT TO A SHOP THEY INFORMED ME THAT THE ENGINE WAS PROBABLY THE CAUSE. THE VEHICLE IS AT 119,323 MILES AND DROPPED A CYLINDER RESULTING IN HAVING TO REPLACE THE ENTIRE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331252June 27, 2020
SEATS
THE PASSENGER HEADREST IS DEPLOYED OR SPRUNG OUT. THE PLASTIC HOLDING THE METAL PIN IS BROKEN. IT HAPPENED WHEN THE CAR WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329291June 17, 2020
ENGINE
MY VEHICLE HAS ABOUT 124,000 MILES ON IT. OUT OF THE BLUE ONE DAY IT STARTED SPUTTERING. I FIGURED IT NEEDED A TUNE UP SO I TOOK IT IN AND THEY TOLD ME I NEEDED TO TAKE IT TO THE DEALER. IT HAS TO DO WITH THE SIXTH CYLINDER MISFIRING. I TOOK IT IN MARCH AND THEY HAVE HAD THE CAR EVER SINCE. THEY HAVE NO PARTS TO FIX IT AND TOLD ME THAT IT IS A COMMON PROBLEM WITH THAT VEHICLE AFTER 100,000 MILES. THEY HAVE CONTACTED CHRYSLER TO MAKE THE PARTS FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328563June 12, 2020
SEATS
I WAS DRIVING STRAIGHT DOWN THE HIGHWAY, APPROXIMATELY 40-45MPH, WHEN I HEARD A LOUD NOISE IN MY CAR (BANG) THEN FELT THE FRONT LEFT (DRIVER'S) HEADREST HIT THE BACK OF MY HEAD. UPON FURTHER OBSERVATION, I REALIZED THAT THE HEADREST HAD DEPLOYED ON ME. I WAS NOT HIT NOR WAS ANYTHING TOUCHING THE HEADREST. I CALLED THE DEALERSHIP AND WAS QUOTED OVER $400 TO REPLACE THIS SAFETY FEATURE IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328271June 11, 2020
AIR BAGS
MY PASSENGER SIDE HEADREST DEPLOYED AFTER CROSSING A BRIDGE ON THE INTERSTATE 81 ON MY WAY HOME FROM WORK. I DO HAVE PICTURES OF THE HEADREST BUT THIS SITE ISN'T ALLOWING ME TO UPLOAD THE PICTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328213June 10, 2020
SEATS, UNKNOWN OR OTHER
WHILE DRIVING STRAIGHT TO WORK LAST NIGHT,I HEARD A LOUD POP. THE POP WAS ALMOST AS LOUD AS A GUN GOING OFF BESIDE MY FACE. IT SCARED ME,BECAUSE I WAS UNSURE WHAT HAD JUST OCCURRED. I LOOKED OVER AND NOTICED MY HEADREST ON PASSENGER SIDE HAD POPPED IN HALF AND UNABLE TO BE PUSHED BACK INTO PLACE. LUCKILY,MY OLDEST CHILD OR HUSBAND WASN'T WITH ME,OR IT WOULD PROBABLY WOULD HAVE CAUSED AN INJURY,OR AT LEAST SOME SORENESS. I'M NOT SURE IF THIS IS A RECALL,BUT SEEMS LIKE IT SHOULD BE,ESPECIALLY IF NOTHING TRIGGERED IT. PLEASE ENSURE THIS ISSUE GETS SORTED OUT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327857June 8, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
STOPPED AT RED LIGHT AND WHEN I STEP ON THE GAS PEDDLE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED, THE DASHBOARD, RADIO AND A/C WERE STILL ON. ATTEMPTED TO TURN ON CAR AND IT SHAKE TO TRY TO TURN OFF BUT WOULDN'T. TOOK IT TO CARMAX AND CAR WOULD NOT RECOGNIZED CAR KEY TO TURN ON. CARMAX THOUGHT IT WAS THE BATTERY AND IT WASN'T THAT. THEY SAID IT WAS THE FUEL PUMP, HAD IT REPLACED BUT CAR WOULD START AND IT TURN OFF LESS THEN 5MIN. CARMAX SUGGESTED TAKING TO DODGE DEALERSHIP FOR ENGINE TARE DOWN TO FIND OUT WHAT IS WRONG WITH IT. ESTIMATE OF COST TO REPAIR IS $3200-5300. CAR IS AT 77K-78K MILES ON IT. FROM WHAT I READ THIS IS WHERE THE CAR STARTS TO STALL UPON REACHING AMOUNT OF MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327666June 7, 2020
AIR BAGS
THE DRIVER SIDE HEADREST DEPLOYED RANDOMLY. IT APPEARS THAT SOMETHING INSIDE SNAPPED/BROKE. WE CANNOT DRIVE IT WITHOUT IT PUSHING THE DRIVER'S HEAD FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326276May 28, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN HAVING ELECTRICAL ISSUES SINCE I BOUGHT THE CAR NEW. CAR WILL NOT START AT TIME, BLOWN FUSES, BAD COOLING FANS, PCM ISSUES, TCM ISSUES, FUSE JUNCTION BOX ISSUES. CAR IS CURRENTLY AT THE LAREDO DODGE DEALER BEING FIXED AND THEY ARE HAVING HARD TIME FIXING MY CAR. 2015 DODGE JOURNEY WITH ONLY 55K MILES ON IT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325534May 22, 2020
SEATS, AIR BAGS
MY HEAD REST DEPLOYED WHILE DRIVING DOWN THE ROAD AND WILL NOT GO BACK INTO PLACE I THINK THE CLIP THAT HOLD IT IN BROKE WHEN IT DEPLOYED. THIS COULD HAVE CAUSED AN ACCIDENT OR INJURY HAD I BEEN LEANING AGAINST IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325146May 19, 2020
SEATS
UPON ENTERING OUR VEHICLE, WE NOTICED THAT THE PASSENGER HEADREST HAD DEPLOYED. WE HAVE NOT BEEN IN AN ACCIDENT, HAD NOT MOVED THE SEAT OR EVEN TILTED IT FORWARD. THIS APPEARS TO JUST HAVE HAPPENED OVERNIGHT, WHILE THE CAR WAS SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324988May 18, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN ACCELERATING IT HAS A HESITATION LIKE THE FUEL SUPPLY SHUTS OFF BRIEFLY OR IT IS MISFIRING OR SOMETHING THAT IS CAUSING ME TO NOT BE ABLE TO ACCELERATE UP TO SPEED WHEN TAKING OFF OR DURING DRIVING. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324337May 12, 2020
SEATS
THE HEADREST ON THE PASSENGER SEAT HAD DISLODGED WITHOUT ANY MAJOR FORCE. THE PLASTIC THAT HOLDS THE BAR HAS CRACKED LEAVING THE HEADREST UNABLE TO SECURE BACK IN PLACE. THE TINY BAR THAT IS LOCKED INTO PLACE WITH TWO PLASTIC PIECES ARE STILL INTACT AND THE TWO PLACES THAT HOLD THE BAR HAS CRACKED OFF BOTH SIDES. WHILE MY DAUGHTER WAS SITTING IN THE BACK SEAT AND SHE LEANED ON THE HEADREST CAUSING THIS TO ACTIVATE AND HIT MY WIFE'S HEAD FROM THE BACK WHILE WAITING FOR ME IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11324151May 11, 2020
ELECTRICAL SYSTEM, ENGINE
WHEN I LOOK AT THE MESSAGE BOARDS FOR THIS DODGE MAKE OF CAR THERE ARE ENDLESS MENTIONS OF THIS PROBLEM AND SOMETHING NEEDS TO BE DONE ABOUT PEOPLE ENDLESSLY SPENDING MONEY TO FIX A PROBLEM THAT DODGE KNOWS IS CAUSING THESE PROBLEMS. JUST BOUGHT MY SON THIS CAR AND 3 DAYS LATER THE CAR WILL NOT START IN THE MORNING. SETTING IN THE DRIVEWAY AT HOME. WAS ABLE TO JUMP THE VEHICLE TO GET IT STARTED ONLY IT TO NOT START AGAIN WHEN RETURNING FROM WORK 6 HOURS LATER PARKED IN A PARKING GARAGE. DROVE OUT THERE HAD TO JUMP VEHICLE AGAIN. BOUGHT NEW BATTERY AND REPLACED CAR DID THE SAME THING 8 HOURS LATER, USED BATTERY CHECKED GOOD AS WELL AS THE ALTERNATOR. GOT ONLINE AND FOUND ALL OF THESE SUGGESTIONS TO OVERRIDE A SAFETY FEATURE IN THE CAR THAT SEEMED TO WORK FOR A LOT OF PEOPLE BUT DID NOT WORK FOR US. PLEASE LOOK AT ALL THE ONLINE COMPLAINTS FOR THIS SITUATION AND MAKE DODGE FIX THIS PROBLEM, I TRAVEL EXTENSIVELY AND MY WIFE IS SICK WITH CANCER AND I'M NOT THERE NOR IS SHE ABLE TO HELP WITH GETTING THIS FIXED EVERY 8 HOURS TO 3 DAYS DEPENDING ON HOW LONG IT LASTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323580May 6, 2020
ELECTRICAL SYSTEM
VEHICLE,IN GARAGE OVERNIGHT, WHEN TRYING TO ENTER VEHICLE IN THE MORNING IT WOULD NOT RECOGNIZE KEY FOB AND NO ELECTRICAL POWER IN VEHICLE. JUMP STARTED AND TOWED TO REPAIR SHOP. THEY DID AN ELECTRICAL SYSTEM TEST AND FOUND NO PROBLEM AND RECHARGED THE BATTERY. BATTERY WAS AT FULL CHARGE THE NIGHT BEFORE AND NO INDICATION OF ELECTRICAL DRAIN, NO LIGHTS LEFT ON. BATTERY WAS REPLACED 3 WEEKS AGO. ELECTRICAL TEST SHOWED BATTERY IN GOOD CONDITION, NO DEAD CELLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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