Dodge Journey Service Bulletins (2017)
158 manufacturer communications on file.
- November 1, 2017•Document ID: 10217445Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 9003769
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummarySolenoid This tech tip pertains only to a 2017 Model Year Journey built in June of 2017 If you have a DTC of P0755 we are in need of solenoid and harnesses for analysis. Please repair the vehicle by replacing the solenoid (PN# 5140429AA) and the transmission harness (PN# 68080261AF) without disconnecting the two components at the solenoid connection. Contact Bruce Schmoock at (248) 512-0289 and supply the last 8 of the VIN, the RO number and dealer code so a FasTrack can be generated for the two components.
Associated Products (1)Associated Documents - November 1, 2017•Document ID: 10216104Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003769
- Date Added:
- July 25, 2022
- Manufacturer:
- DODGE
SummarySolenoid This tech tip pertains only to a 2017 Model Year Journey built in June of 2017 If you have a DTC of P0755 we are in need of solenoid and harnesses for analysis. Please repair the vehicle by replacing the solenoid (PN# 5140429AA) and the transmission harness (PN# 68080261AF) without disconnecting the two components at the solenoid connection. Contact Bruce Schmoock at (248) 512-0289 and supply the last 8 of the VIN, the RO number and dealer code so a FasTrack can be generated for the two components.
Associated Products (1)Associated Documents - October 25, 2017•Document ID: 10224901Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 9003769
- Date Added:
- October 31, 2022
- Manufacturer:
- DODGE
SummarySolenoid If you have a DTC of P0755 prior to replacing any components please call Jian Zhu (248) 379-1132. If you cannot reach Jian please provide the freeze frame data to Jian in a email to [email protected]. If no response in 15 minutes, proceed with repair by replacing the solenoid and the harness.
Associated Products (1)Associated Documents - October 18, 2017•Document ID: 10224892Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 9003803
- Date Added:
- October 31, 2022
- Manufacturer:
- DODGE
SummaryAmbient Temperature Sensor If replacing an ambient temperature sensor on 2017 JC (Journey) for P0070, P0071, P0072, or P0073 fault codes, please call Omar Jobe at cell (248) 910-2166. If you do not receive a response within 15 minutes, please proceed with repair. Digital images of any physical issue discovered would be very helpful. Please send digital images to email address: [email protected].
Associated Products (1)Associated Documents - October 11, 2017•Document ID: 10224888Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, OTHER
- Mfr Comm. #:
- 9003801
- Date Added:
- October 31, 2022
- Manufacturer:
- DODGE
SummaryEvaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
Associated Products (3)Associated Documents - September 28, 2017•Document ID: 10121820Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-097-17
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) with the latest software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalentafter the bulb(s) have been replaced with an aftermarket bulb.
Associated Products (2)Associated Documents - September 15, 2017•Document ID: 10121797Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-055-17 REV. A
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Associated Products (15)Associated Documents - September 6, 2017•Document ID: 10121742Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
- Mfr Comm. #:
- 9003723
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryAmplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - September 2, 2017•Document ID: 10121773Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 18-078-17
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.This bulletin applies to vehicles within the following markets/countries: NAFTA. Customers may also notice one or more of the following symptoms:When coming to a stop or making a turn, the vehicle suddenly shuts off. Mostly noted in high ambient conditions greater than 40° C (105° F). A hesitation/surge feel that some customers might note it feels like misfire at 65-110 kph (40-70 mph) in 4th gear lock up. In addition, the following software enhancement is available:Start Improvements for cold or high altitude starts when using E15 fuel.
Associated Products (1)Associated Documents - August 30, 2017•Document ID: 10224699Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9002201
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummaryCargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback
Associated Products (9)Associated Documents - August 16, 2017•Document ID: 10224694Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 9003769
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummarySolenoid If you have a DTC of P0755 prior to replacing any components please call Jian Zhu (248) 379-1132. If you cannot reach Jian please provide the freeze frame data to Jian in a email to [email protected]. If no response in 15 minutes, proceed with repair.
Associated Products (1)Associated Documents - August 9, 2017•Document ID: 10224686Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9003666
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummaryConsole, Overhead For concerns with the Overhead Sunglass Bin (regardless of LED or incandescent lighting), please contact: Marco Rodriguez at (248) 941-8623 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure.
Associated Products (3)Associated Documents - July 19, 2017•Document ID: 10223709Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FAN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003228
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryElectric Single Fan Before replacing the cooling fan module, please contact: Tom Sharp at [email protected] prior to replacing the fan module on this vehicle. If no answer and if you do not receive a return call within 15 minutes, please continue with the normal repair.
Associated Products (1)Associated Documents - July 1, 2017•Document ID: 10223729Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; UNKNOWN OR OTHER; VISIBILITY
- Mfr Comm. #:
- T39
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryCustomer Satisfaction Notification T39 Video Accessibility in Video Systems The video description accessibility feature on about 5,800 of the above vehicles may not function in the ?Accessibility Mode? if enabled. The Federal Communications Commission (FCC) requires video description accessibility, which enables blind or sight-impaired passengers to enjoy video entertainment in video systems. Reprogram audio files in the radio.
Associated Products (1)Associated Documents - June 28, 2017•Document ID: 10138872Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - June 21, 2017•Document ID: 10219838Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (30)2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan+ 10 moreAssociated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents - June 16, 2017•Document ID: 10219890Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-042-17 REV. C
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryFlash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Associated Products (1)Associated Documents - June 16, 2017•Document ID: 10138915Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-042-17 REV. C
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryFlash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Associated Products (1)Associated Documents - June 14, 2017•Document ID: 10219831Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 moreAssociated Documents