Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#11155348December 1, 2018
ENGINE, STEERING
VAN STALLS WHILE DRIVING- NO STEERING, ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154616November 28, 2018
UNKNOWN OR OTHER
WHILE DRIVING, CARS ENGINE TURNS TO ACCESSORY, NO POWER STEERING. HAVE TO STOP CAR AND RESTART. THIS IS AN ISSUE WITH THE WIN MODULE AND KEY FOB IGNITION AND SHOULD HAVE BEEN PART OF A RECALL BUT, IT SLIPPED THROUGH THE CRACKS AND THE MANUFACTURER WILL NOT REALIZE THE FACT THAT MY CAR WAS BUILT ON MAY 26TH 2010 AND SHOULD HAVE A RECALL APPLIED TO VEHICLES BUILT THROUGH JUNE 18, 2010. WHICH MINE WAS BUT, MY VIN NUMBER REPORTS NO ISSUE. I'VE CONTACTED DODGE AND THEY HAVE NOT AUTHORIZED THE DEALERSHIP TO COVER ANY COSTS. THIS HAS ALMOST CAUSED ACCIDENTS 3 TIMES NOW. IT SICKENS ME HOW BIG DEALERSHIPS CAN GET AWAY WITH NEGLIGENCE AND ALLOW POSSIBLE DEATHS BECAUSE OF MISTAKES AND NOT FOLLOWING PROPER RECALL PROCEDURES. SHOP WON'T GET ME IN UNTIL WEEKS LATER AND WILL NOT DO ANYTHING UNTIL THEY CHARGE ME DIAGNOSTIC FEES EVEN THOUGH THIS IS/WAS A KNOWN ISSUE. I'VE WASTED HOURS ON THE PHONE WITH DODGE AND THE DEALERSHIP AND I'M SURE THE DEALERSHIP IS ABOUT TO RIP ME OFF WITH DIAGNOSTIC FEES TRYING TO REPLICATE THIS KNOWN ISSUE. PLEASE FORCE DODGE TO RE-INVESTIGATE THEIR WORK OF THE RECALLS OF THIS MODEL BEFORE OTHER PEOPLE WITH THIS MISSED RECALL ISSUE GET HURT. HERE IS SOME INFORMATION WHICH MAY HELP SPEED UP THIS PROCESS: NHTSA CAMPAIGN NUMBER: 14V373000 NHTSA CAMPAIGN NUMBER: 11V139000 THANK YOU IN ADVANCE FOR YOUR TIME AND EFFORTS. SINCERELY, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152825November 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE INDEPENDENTLY STARTED AND THE POWER SLIDING DOOR OPENED SIMULTANEOUSLY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THAT THE VEHICLE WAS NOT SUBJECT TO A REMOTE START. ON ONE OCCASION, THE CONTACT WORE THE KEY AROUND HIS NECK TO AVOID ACCIDENTALLY CAUSING THE FAILURE. THE CONTACT STATED THAT THE VEHICLE'S HANDICAP RAMP WAS OPEN AS WELL WITHOUT BEING PROMPTED. PRIOR TO THE FAILURES, PATTERSON CHEVROLET (1611 US-259 BUS, KILGORE, TEXAS 75662, (903) 218-4651) REPROGRAMMED THE ECM AND REPLACED THE KEY FOBIKS IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151580November 14, 2018
ENGINE
MY VEHICLE HAS STOPPED RUNNING WHILE DRIVING 3 DAYS IN A ROW WHICH HAS CAUSED CLOSE COLLISIONS. I HAVE LOST MY TRUST IN MY "FAMILY SAFE VAN". I LOOSE CONTROL OF MY POWER STEERING AND HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK/NEUTRAL AND THEN RESTART IT. I'VE READ NUMEROUS ONLINE POSTS ABOUT THIS PROBLEM AND I BELIEVE SOME OF THESE MODELS HAVE ALREADY BEEN RECALLED BECAUSE OF THE IGNITION SWITCH FAILING. I'M UNHAPPY THAT THE MANUFACTURER HASN'T DONE WHAT THEY ARE SUPPOSED TO DO AND CONTACTED THE CONSUMER AND REPORTED THIS ISSUE TO THEM PROPERLY. THIS WILL CAUSE ACCIDENTS AND ISN'T SAFE. I'VE READ MULTIPLE POSTS ONLINE WHERE THE DEALERSHIP/DODGE HAS INFORMED MULTIPLE PEOPLE THAT NOTHING IS WRONG WITH THEIR VEHICLE BECAUSE THEY CAN'T REPLICATE IT. WHAT EVER HAPPENED THAT THE CUSTOMER IS ALWAYS RIGHT? PLEASE HELP ME MAKE SURE DODGE TAKES CARE OF THIS SAFETY RECALL BEFORE IT CAUSES INJURY/DEATH TO MULTIPLE FAMILY'S THAT THIS ISSUE COULD HAPPEN TO THEM WHEN THEY LEAST EXPECT IT BECAUSE IT IS SUPPOSED TO BE A FAMILY SAFE VEHICLE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151078November 12, 2018
UNKNOWN OR OTHER
REMOTE DOES NOT WORK. TO UNLOCK MY DOORS I HAVE TO TAKE THE KEY OUT. I CAN NOT USE ANY OF THE FEATURES AT ALL. I DO NOT HAVE$250 TO GET A REMOTE THAT IS OBSURD.!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144191October 30, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED YET BY THE DEALER ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) WHO WAS NOTIFIED OF THE FAILURE. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY ELECTRICAL SYSTEM RECALL CAMPAIGNS AND PROVIDED NO REMEDY OTHER THAN THE DEALER REPAIRING THE VEHICLE WHICH WAS UNACCEPTABLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143698October 29, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE KEY FOB COULD NOT BE PULLED OUT. ALSO, THE SHIFTER DID NOT CLICK AND CAUSED THE VEHICLE TO ROLL FORWARD. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MORLAN CHRYSLER DEALER (573- 388-3331, 374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140028October 12, 2018
FUEL/PROPULSION SYSTEM
MY CAR ENGINE WOULD TURN BUT NOT START INTERMITTENTLY OR STALL. CHECKING THE INTERNET, I DISCOVERED IT IS A CHRONIC PROBLEM WITH THESE VEHICLES, WHERE THE FUEL PUMP RELAY GOES BAD. I MADE A TEST CABLE W/LED TO MONITOR MY FUEL PUMP RELAY AND IT CONFIRMED THAT THIS IS THE ISSUE. I SEE THAT LATER MODELS HAVE KITS AVAILABLE TO ADDRESS THE IDENTICAL ISSUE, BUT FOR SOME REASON DO NOT APPLY TO MY MODEL/YEAR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132765October 1, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FAILURE OCCURRED. PROVIDENCE AUTO (717-284-9900, LOCATED AT 796-804 LANCASTER PIKE, QUARRYVILLE, PA 17566) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CHANGE THE BATTERY TERMINAL. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129858September 17, 2018
WHEELS
THANKS TO BAD ENGINEERING...I HAD A TIRE PRESSURE SENSOR BREAK APART FROM MY WHEEL AND CAUSED A BRAND NEW TIRE TO BLOW ON THE HIGHWAY. THE THREADS ON THE PRESSURE SENSOR ARE MADE OF ALUMINUM AND THE WHEEL IS A STEEL ONE. SO, IN ESSENCE, A PART MADE FOR MY SAFETY CAUSED AN ACCIDENT. YIKES!!! THIS IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129871September 17, 2018
WHEELS
I HAD A TIRE BLOW ON THE HIGHWAY WHEN THE TPMS CAME LOOSE BECAUSE OF CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123302August 29, 2018
ELECTRICAL SYSTEM
I HAVE HAD THE BATTERY AND ALTERNATOR REPLACED. A FEW DAYS AFTER THE ALTERNATOR WAS INSTALLED, THE CAR WOULD NOT START AGAIN. NOR THE NEXT DAY. THE MECHANIC KEPT THE CAR FOR TWO DAYS AND COULD NOT REPLICATE IT NOT STARTING. A FEW DAYS LATER IT WOULD NOT START AGAIN, AND IT CONTINUES TO NOT START INTERMITTENTLY. ALL DIAGNOSTICS COME BACK FINE. THE LEFT SLIDING DOOR WORKS INTERMITTENLTY AND THE WINDOW ON THE SAME DOOR WOULDN'T CLOSE, BUT NOW DOES. THE ABS/STABILITY LIGHT WAS ON SOLID, BUT IS NOW OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120245August 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. ALSO, WHILE REVERSING, THE VEHICLE WOULD SEIZE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM DUNCAN (8703 US-81, DUNCAN, OK 73533, (580) 255-2067), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113613July 25, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
2010 DODGE GRAND CARAVAN. CAR SHUTS DOWN WHILE DRIVE. CAUSES TO HAVE NO STEERING OR BRAKES. NO WARNING BEFORE IT HAPPENS. ON STREET MOVING. UNKNOWN OF WHAT IS ACTUALLY HAPPENING OR WHY IT IS DOING THIS. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112623July 20, 2018
ELECTRICAL SYSTEM
INSERTED & TURNED IGNITION KEY. GOT "CLICK" SOUND BUT CAR DID NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112306July 19, 2018
SERVICE BRAKES
REAR CALIPERS CONTINUE TO SEIZE EVEN AFTER REPAIR AND REPLACEMENT. THIS CAUSES THE REAR BRAKES TO GRIND DOWN THE PADS AND ROTORS. A QUICK ONLINE SEARCH REVEALED OVER 200 CONSUMERS WITH THE SAME COMPLAINT. SOME OF THE EXAMPLES WERE BEFORE THE VEHICLE EVEN HAD 50K ORIGINAL MILES. THIS DOES NOT SEEM TO BE A RANDOM ISSUE BUT RATHER A DESIGN FLAW THAT THE CONSUMER SHOULD NOT BE LIABLE FOR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104034June 26, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHEN DRIVING DOWN THE ROAD AT ANY SPEED VEHICLE WILL SHUT OFF RANDOMLY WITH LOSING POWER STEERING AND BRAKES. HAVE TO PULL OVER AND RESTART IT AND IS FINE. HAD THE R03 RECALL DONE BEFORE. SAFETY ISSUE IS IT'S HARD TO CONTROL AND BRAKE WITHOUT CRASHING.. IT'S HAPPEBING MORE AND MORE. STARTED OUT JUST MAYBE ONCE OR TWICE NOW IT CAN HAPPEN 3-4X IN ONE TRIP OF 20 MIN DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103787June 25, 2018
ENGINE, UNKNOWN OR OTHER
I HAVE HAD TO REPLACE THE CATALYTIC CONVERTER 3 TIMES ALREADY. I WENT THIS MONTH TO GET A SAFETY INSPECTION AND WAS TOLD IT IS THE CATALYTIC CONVERTER AGAIN. DO YOU HAVE A RECALL ON CATALYTIC CONVERTER FOR THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098390May 29, 2018
ELECTRICAL SYSTEM
I HAVE HAD MY VAN SWITCH NOT TURN AND THEN GET STUCK IN THE ACC/ON POSITION AND HAVE HAD MY KEY REPLACED. I AM NOW HAVING THE SAME PROBLEM AGAIN AND HAVE READ THAT THE 2010 DODGE GRAND CARAVAN WAS SUPPOSE TO BE IN THE RECALL FOR THE SWITCH, BUT I HAVE BEEN TOLD THAT IT IS NOT. I AM HAVING TO LEAVE MY KEY IN THE SWITCH IN ORDER TO DRIVE THE VAN BECAUSE THE SWITCH WILL NOT RECOGNIZE THAT IT IS IN PLACE AND TURNED TO THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092880May 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE MAKING A LEFT TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LAKELAND CHRYSLER JEEP DODGE RAM, 31 HADLEY RD, GREENVILLE, PA 16125) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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