Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11412802April 19, 2021
POWER TRAIN
WHILE DRIVING MY VAN, THE RPM'S WOULD INCREASE, BUT THERE WAS NO POWER COMING FROM THE ENGINE. I WAS UNABLE TO ACCELERATE. I PULLED OVER, TRIED TO PUT THE VAN IN PARK, THE ENGINE SHIFTED EXTREMELY ROUGH BEFORE GOING INTO PARK. THE AUTO BODY SHOP IS QUOTING ME FOR OVER $5,000.00 TO REPAIR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407589April 12, 2021
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE HEADREST EXPLODED INADVERTENTLY WITHOUT WARNING AND WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THERE WAS NO INJURY SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407125April 8, 2021
POWER TRAIN
THE TRANSMISSION OF THE DODGE GRAND CARAVAN 2015. I CHECKED THE RECALL AND THE MANUFACTURER ONLY RECALLS THE ONES PRODUCED FROM 08/2015 TO 2016. MY CAR WAS PRODUCED IN 02/0215 SO IT WAS NOT RECALLED. THE TRANSMISSION KEPT GETTING PROBLEM WITH THE GEAR AND SHIFT. IT ALSO GAVE A CODE FOR P0740 TCC WHILE IT IS JUST 80,000+ MILES. I HAVE BEEN DRIVING IT FOR 4 MONTHS AND THE CAR HEATED UP PRETTY BAD WITH BAD SMELL AND SHAKING WHEN SPEEDING UP. I TOOK IT TO A SHOP AND THEY SAID DODGE HAS PROBLEMS WITH THE TRANSMISSION PUMP THAT FEEDS THE TORQUE CONVERTER, AND ALSO CAUSE FAIL HYDRAULIC PRESSURE. THIS COULD BE THE REASON FOR THE DAMAGE OF MY TORQUE CONVERTER. I DON'T KNOW WHERE AND HOW I SHOULD REPORT THIS TO GET IT FIXED BECAUSE IT MAKES NO SENSE TO ME WITH W VEHICLE JUST TURNED 80,000 MILES AND HAS A FAILED TRANSMISSION AND CAUSES SHAKING MOVEMENT WHEN SPEEDING UP WHICH COULD BE DANGEROUS WHEN I DRIVE ON A HIGHWAY. PLEASE CONTACT THE MANUFACTURER TO DISCUSS FOR RECALL ON THESE VEHICLES AS WELL ON TRANSMISSION. THEY ONLY DO THE ONES PRODUCED AFTER AUGUST, 2015 WHICH DOES NOT COVER ENOUGH VEHICLES. MY CAR HAS THAT TRANSMISSION PROBLEM (BUILT ON 02/2015). I ALSO NOTICE A LOT OF OTHER 2015 GRAND CARAVANS HAVE THE SAME PROBLEMS WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405075March 26, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR WAS CEASED IN THE LOCKED POSITION AND WOULD NOT UNLOCK MANUALLY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400393March 11, 2021
ELECTRICAL SYSTEM
DOORS MAKE A LOUD BUZZING SOUND WHEN LOCKING OR UNLOCKING. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. WAS ADVISED TO MAKE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400050March 9, 2021
SEATS
I WAS SITTING IN MY PARKED CAR, ENGINE OFF, WAITING FOR SOMEONE. THE DRIVER'S SIDE HEADREST POPPED OPEN SUDDENLY. I CANNOT PUT IT BACK IN POSITION BECAUSE THE PLASTIC TABS INSIDE ARE BROKEN. I AM THANKFUL I WAS LEANING FORWARD READING A BOOK AND THAT I WAS NOT DRIVING AS THIS COULD HAVE BEEN PAINFUL AND/OR DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399795March 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED OIL WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SCREW ON OIL FILTER ADAPTER HAD FAILED CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER JAMES DODGE LOCATED AT 13007 WICKER AVE, CEDAR LAKE, IN 46303 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399597March 7, 2021
POWER TRAIN
THE TRANSMISSION JUST DIED COMING DOWN A HILL AT A SLOW SPEED NEAR MY HOME ON A CITY STREET. NO PREVIOUS NOISE OR WARNING. NO CHECK ENGINE LIGHT WENT ON. I HAVE 140,000 MILES. VAN IS WELL MAINTAINED. TOOK TO A LOCAL MECHANIC. FOUND METAL IN THE PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396834February 18, 2021
ENGINE, POWER TRAIN
CAR PURCHASED BRAND NEW MARCH 2015. FEBRUARY 2021 AT APPROXIMATELY 93,000 MILES EXTENSIVE OIL LEAKING DAMAGE. CAR IS LEAKING OIL FROM THE OIL FILTER HOUSING UNIT INCLUDING THE GASKETS AROUND. AT THIS POINT, THE CORRECT PART IS ON BACK ORDER FROM CHRYSLER, PER THE DEALER WHERE PURCHASED THE CAR, I AM NUMBER 28,000 PLUS IN THE LINE TO RECEIVE THIS PART. THERE IS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. THE VAN LEAKS WHEN PARKED AND IN DRIVE. I GOT AN OIL CHANGE END OF DECEMBER 2020 AND WAS DOWN TO TWO QUARTS OF OIL IN A MONTH TIME AND 1000 MILES SINCE OIL CHANGE. THE CAR IS NOW UN DRIVEABLE AND CHRYSLER IS DOING NOTHING TO ASSIST WITH GETTING A LOANER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396148February 14, 2021
UNKNOWN OR OTHER
PASSENGER SIDE FRONT HEADREST IS POPPED OUT. NOT EXACTLY SURE WHEN IT HAPPENED, BECAUSE I DIDN'T NOTICE UNTIL SOMEONE SAT IN THE SEAT AND COMPLAINED HOW UNCOMFORTABLE IT WAS FOR THEIR HEAD. IT HAD TO HAVE HAPPENED SOMETIME BETWEEN 12/1/20 AND 12/4/20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391182February 2, 2021
POWER TRAIN
TRANSMISSION WENT OUT WHEN SITTING AT A STOP LIGHT ON AN INCLINE AND ALMOST ROLLED BACK INTO THE CAR BEHIND. THE TRANSMISSION PUMP FAILED AND RUINED TRANSMISSION AT 5 YEARS AND 2 MONTHS AND ONLY 81970 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388897January 19, 2021
AIR BAGS, SEATS
FRONT SEAT ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. VEHICLE WAS PARKED WITH NOBODY INSIDE WHEN IT HAPPENED. I DID RECEIVE A LETTER IN MAIL THAT IT IS AN ISSUE AND LETTER HAD BEEN SUBMITTED WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383189December 13, 2020
STRUCTURE:BODY
THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION OUT OF NOWHERE. IT CANNOT BE UNLOCKED WITH THE BUTTONS ON THE DOOR, MANUALLY, OR WITH THE KEY FOB. IT WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE NEXT MORNING I WENT TO LOAD UP MY KIDS, AND IT WOULDN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378690December 9, 2020
SERVICE BRAKES
BRAKE LIGHTS COME ON AND OFF BY THEM SELVES MECHANIC SWITCHED THE BRAKE LIGHT SWITCH AND STILL HAVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377437December 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING THE VEHICLE WENT THE VEHICLE'S TRANSMISSION STARTED CATCHING DESPITE THE DRIVER'S FOOT BEING ON THE BRAKES. THE DRIVER HAD TO PULL OFF TO A NEARBY PARKING LOT AND TURN THE VEHICLE OFF TO AVOID HITTING ANOTHER VEHICLE. THE VEHICLE LEFT THE VEHICLE PARKED FOR A FEW DAYS BEFORE DRIVING IT TO A NEARBY DEALER (CUMBERLAND CHRYSLER DODGE JEEP RAM 1550 INTERSTATE DR, COOKEVILLE, TN 38501; (931) 263-0321) WHO STATED THAT THE TRANSMISSION PUMP AND TRANSMISSION GEARS 4, 4, AND 6, AS WELL AS, THE TRANSMISSION FAILED TO FIND A GEAR AFTER FIRST GEAR. THE VEHICLE'S TRANSMISSION AND COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND REFERRED THEM TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375224November 18, 2020
POWER TRAIN
WHILE DRIVING TO HIGHWAY THE RPM WAS GOING TO HIRE AN ENGINE START MAKING WHINING SOUND AND IN THE CITY WHILE REACHING TO MECHANIC AT THE INTERSECTION IT WAS GIVING HUGE JERK AND SOMETIMES GET DOESN'T SHIFT AT ALL THE CARS STAND STILL AT INTERSECTIONS I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON IN ORDER TO MOVE WHICH WAS VERY DANGEROUSAFTER CONSULT TO A MECHANIC HE SAYS OIL PUMP IS GONE FOR THE TRANSMISSION DODGE CARAVAN IS A FAMILY CAR I GOT FOUR KIDS AND IT'S VERY DANGEROUS WHILE DRIVING ON THE ROAD I HAVE SEEN A LOT OF FORMS IN WHICH PEOPLE COMPLAIN ABOUT THIS ISSUE KINDLY ASSIST IN THIS REGARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373883November 9, 2020
SEATS
WHILE DRIVING MY FRONT DRIVER SEAT HEADREST DEPLOYED FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373426November 6, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372700November 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
(AUTOMATIC) HIGHWAY, LOCAL ROADS, UPHILL OR STRAIGHTAWAY. CAR HAS DIFFICULTY ACCELERATING PAST START UP SPEED. WHEN STARTING FROM A RED LIGHT INTO 2ND GEAR THE CAR WILL QUICKLY SLOW THEN GO FROM 1ST GEAR TO 3RD. SPUTTERING, HESITATION. AFTER I'VE ALREADY REACHED SPEED LIMIT. THIS HAS CAUSED MANY ISSUES WITH CLOSE 'REAR ENDING ' ISSUES. PEOPLE REAR ENDING ME OR MY REAR ENDING THEM BECAUSE OF THE QUICK/HARD SHIFTING. CAR HAS BEEN SEEN 2X SINCE FEB. 2020 GOING ON 3X. SAME COMPLAINTS. EXHAUST HAS THICK WHITE SMOKE, SMELLS SLIGHTLY OF GAS. ENGINE CHECK LIGHT DIAGNOSTIC: 2ND CYLINDER MISFIRE. 1ST SERVICE FIX FOCUSED ON THERMOSTAT AND REPAIRED IT. 2ND SERVICE DIAGNOSTIC SHOWED CYLINDER 2MISFIRE AGAIN. REPAIRS FOCUSED ON CHANGING SPARK PLUGS AND FUEL INJECTION DECARBONIZER. LAST SEEN 8/2020 TODAY IS NOV 1ST. I HAVE ANOTHER CHECK ENGINE LIGHT WITH SAME ISSUES. 2ND CYLINDER MISFIRE. I FEEL AS MANY UNSAFE ISSUES THIS CAR HAS I'M AFRAID TO DRIVE IT. SO IT IS SITTING IN MY DRIVE WAY. I'VE READ IT COULD BE THE TRANSMISSION OR IT COULD BE A COIL. I'VE HEARD THE REPAIRS COULD COST UPWARD OF $2500 AND THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372742November 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE WITH NO WARNING THE ENGINE LIGHT CAME ON AND STARTED TO BLINK THEN THE VEHICLE STARTED TO JERK AND IT WAS LOOSING POWER AND WOULD NOT GO OVER 20 ON THE CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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