Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11180717February 18, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE STOPS STATING, BATTERY DRAINS. PROBLEM DIAGNOSIS POINTS TO FUEL PUMP, HOWEVER REPLACING FUEL PUMP DOES NOT RESOLVE THE ISSUE. THE ISSUE IS TPN MALFUNCTION. THE COST TO REPLACE THIS DEVICE IS ASTRONOMICAL AND THE BYPASS IS NOT FUEL EFFICIENT, OR LONG LASTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175033February 7, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, WHICH CAUSED THE VEHICLE TO SHUT OFF WITHOUT WARNING WHILE DRIVING. THE FAILURE ALSO CAUSED THE DOORS TO LOCK ON THEIR OWN. IN ADDITION, THE CONTACT STATED THAT THE TIPM DRAINED THE VEHICLE'S BATTERY. EVERY TIME SHE ATTEMPTED TO DRIVE, SHE HAD TO DISCONNECT AND RECONNECT THE BATTERY IN ORDER FOR THE BATTERY TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379) WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174681February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR INCIDENTALLY DOES T START !!!! DELAY FUEL PUMP TIPM DOESN'T WORK PROPERLY !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174739February 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE ENGINE, NOTHING IN THE VEHICLE OPERATED. THE CONTACT HAD TO TURN THE KEY IN THE IGNITION A FEW TIMES BEFORE THE VEHICLE WORKED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. BURNS MOTORS (1300 US-83 BUS, MCALLEN, TX 78501) WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174610February 5, 2019
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173449February 1, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I COULD HERE SOMETHING RUNNING IN THE BACK BY GAS CAP DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING I WENT OUT TO TRY TO START IT AND THE BATTERY WAS DEAD. THE PUMP IN THE GAS TANK WAS WHAT WAS RUNNING AND DRAINED THE BATTERY. GOT A JUMP FROM REPAIR PLACE IN TOWN. DROVE IT WHEN I GOT HOME AND THEN HAVE TO LEAVE IN MORNING IT WOULD NOT START LIKE IT WASN'T GETTING ANY GAS. TURNED OVER JUST WOULD NOT FIRE. HAD TO HAVE IT TOWED TO DEALER. ONLY HAD 86000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172778January 29, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WILL BE IN MOTION AND LOSES ALL POWER WITHOUT WARNING. PER FORUMS I HAVE SEEN THIS IS A WELL KNOWN PROBLEM BUT THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170948January 19, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLS/DIES WHILE DRIVING. MY FAMILY WAS ON THE FREEWAY AND THE DODGE CARAVAN JUST DIED. LIGHTS STILL WORKED BUT ENGINE SUDDENLY QUIT RUNNING. HAD TO COAST TO THE SIDE OF THE ROAD AFTER ALMOST BEING RUN OVER BY OTHER VEHICLES. A POLICE OFFICER HAD TO PUSH VEHICLE OFF OF FREEWAY. THIS HAS HAPPENED INTERMITTENTLY ON CITY STREETS AND 3 TIMES ON THE FREEWAY. IT HAPPENS AT SLOW AND FAST SPEEDS. IT IS EXTREMELY UNSAFE AND SCARY. WE HAD A FUEL PUMP RELAY BYPASS INSTALLED AS WE'VE READ THIS COULD BE THE PROBLEM. BUT VEHICLE STILL DIES WHILE DRIVING. SOMEONE IS GOING TO GET HURT OR KILLED. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170967January 19, 2019
UNKNOWN OR OTHER
OUR FAMILY PURCHASED A DODGE GRAND CARAVAN 2011 IN OCTOBER OF 2018. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT BROKE DOWN ON THE FREEWAY. IT ACTED A S IF IT HAD RUN OUT OF GAS. IT LOST ALL POWER AND THE POWER STEERING WENT OUT. ONCE I GOT OVER TO THE SHOULDER, I TRIED RESTARTING IT. IT WOULD MAKE NOISE LIKE IT WAS GOING TO START, BUT WOULD NOT FIRE ALL THE WAY BACK UP. AFTER ABOUT 10-20 MINUTES, I TRIED AGAIN AND IT STARTED BACK UP. WE WENT TO TAKE IT BACK TO THE DEALERSHIP, BECAUSE WE NEED A SAFE, RELIABLE VEHICLE FOR OUR FAMILY, BUT THE DEALERSHIP HAD GONE OUT OF BUSINESS. THE EXACT ISSUE HAS REPEATED 8 TIMES, SINCE THE FIRST TIME IN OCTOBER. THERE IS NEVER ANY WARNING AND YOU HAVE VERY LITTLE TIME TO TRY AND COAST SOMEWHERE ONCE THE VEHICLE STOPS WORKING. AS YOU CAN IMAGINE, IT IS VERY STRESSFUL WITH LITTLE KIDS. ALSO, WE LIVE IN UTAH, WHERE THERE IS MOUNTAINS AND CANYONS AND SNOW AND SWITCHBACKS, MAKING IT EVEN MORE PERILOUS. AFTER RESEARCHING THE PROBLEM, WE SEE THAT THERE ARE MANY DODGE VEHICLES HAVING THE SAME ISSUE, YET NO RECALL HAS BEEN DONE TO MAKE THIS RIGHT. PLEASE FIX THIS! WE DON'T WANT TO DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170714January 18, 2019
ELECTRICAL SYSTEM, ENGINE
THE HORN HONKS AND THE DOORS LOCK WHENEVER THEY FEEL LIKE IT. SCARED IT WILL LOCK MY KIDS IN THE VEHICLE. IT STARTED ON ITS OWN LAST NIGHT. WE HAD TO UNHOOK BATTERY OF FEAR IT WOULD START AGAIN. THE TIPM IS CAUSING THE VEHICLE TO DO RANDOM THINGS IT WOULDNT NORMALLY DO. LIKE SHUT OFF WHILE OPERATING WITH NO NOTICE OR JUST NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170631January 17, 2019
AIR BAGS
THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170329January 16, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START OCCASIONALLY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FUEL PUMP. THE CONTACT STATED THAT THE FAILURE WAS ONGOING AND THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170203January 15, 2019
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO OPERATE. AS A RESULT, THE BATTERY DIED. THE CONTACT STATED THAT THE TRACTION, ABS, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER A FEW OCCURRENCES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FRANK FLETCHER DODGE JEEP CHRYSLER (3314 STADIUM BLVD, JONESBORO, AR 72404, (870) 277-2011) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170208January 15, 2019
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS TURNED OFF AFTER DRIVING, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166207January 10, 2019
FUEL/PROPULSION SYSTEM
STATIONARY FAILS TO START. ENGINE CRANKS BUT DOES NOT START.DOES NOT STORE AN ERROR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166056January 9, 2019
STEERING, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, BOTH OF THE SLIDING DOORS ON THE DRIVER AND PASSENGER SIDE OPENED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165835January 4, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL PUMP RELAY FAILURE, WHICH CAUSED IT NOT TO START AND/OR STALL. SCOVILLE-MENO CHRYSLER DODGE JEEP (18 UNION ST, SIDNEY, NY 13838, (607) 561-7500) WAS CONTACTED AND STATED THAT THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE FUSE BOX, WHICH WOULD COST APPROXIMATELY $1,000. THE MANUFACTURER WAS CONTACTED AND SUGGESTED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER ALSO STATED THAT THE PART COULD NOT BE BOUGHT AT A LOWER PRICE TO HAVE THE VEHICLE REPAIRED FROM SOME PLACE OTHER THAN THE DEALER. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165605January 3, 2019
ELECTRICAL SYSTEM
STARTED WITH THE VEHICLE NOT WANTING TO START ALL THE TIME. RECENTLY IT SHUT OFF WITH NO WARNING WHILE ON THE HIGHWAY GOING 65 MPH WITH NO STEERING. NOW IT WONT START AT ALL. WAS TOWED TO DEALERSHIP WHERE THEY FOUND THE PROBLEM AFTER 2 DAYS. THE PROBLEM IS THE TIPM (TOTAL INTEGRATED POWER MODULE). FINDING OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT ISNT SAFE FOR OTHER DRIVERS OR TO THE FAMILIES INSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164599January 2, 2019
ELECTRICAL SYSTEM
WIPERS ON INTERMITTENTLY AND WILL NOT TURN OFF. NO INTERIOR LIGHTS OR DASH LIGHTS, THEN ALL LIGHTS ON INSTRUMENT PANEL/WARNING LIGHTS COME ON. LOUD SQUEALING NOISE AND CHATTERING NOISE FROM INSTRUMENT PANEL. VAN WILL NOT START. SLIDING DOOR SOMETIMES OPENS ON IT'S OWN. VEHICLE IS USUALLY PARKED AND HAPPENS ON START UP, BUT HAS OCCASIONALLY HAPPENED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164379January 1, 2019
STRUCTURE:BODY:DOOR
FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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