Dodge Grand Caravan Complaints (2007)

182 consumer complaints on file.

#10400953May 15, 2011
SERVICE BRAKES, HYDRAULIC
AROUND JANUARY 2011, I NOTICED A RUBBING NOISE AFTER BEING PART OF A FUNERAL PRECESSION. THE NOISE WOULD COME AND GO. THERE WERE ALSO A LITTLE SHAKING LIKE A POTHOLE WHEN NOTHING WAS THERE AND I ASSUMED IT WAS THE ROAD BUT I COULDN'T SEE IT. I WAS NOT COMFORTABLE WITH THE NOISE AND NEEDED TO TRAVEL SO I TOOK IT A SHOP. ON FEBRUARY 23RD I WAS TOLD I HAD A LOW LEVEL BRAKE PAD AND TO RETURN IN 6 TO 8 WEEKS. MY FRONT BRAKES WERE DONE AT 40,000 MILES AND THE REAR WERE DONE OCTOBER 2010. THE VEHICLE WAS NEAR 60,000 MILES ON THIS CHECK-UP. I WAS STILL NOT COMFORTABLE AND WAS GOING TO RETURN IN EARLY MARCH, WHEN I GOT PAID. I WENT TO APPLY MY BRAKES GOING TO WORK...THEY DIDN'T WORK CORRECTLY...I HIT TWO CARS (TOTALED MY CAR AND MIDDLE CAR). MY BRAKES FAILED AT OVER 60,000. MY LOWER LEGS STILL HURT OVER 2 MONTHS AFTER THE AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10398303April 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
PARKED FACING DOWNHILL WITH VEHICLE IN PARK AND PARKING BRAKE ON. CAR WOULD NOT CHANGE GEAR USING COLUMN LEVER. GOT OUT OF VEHICLE TO CHECK UNDER HOOD FOR A PROBLEM. NOTICE CABLE DISCONNECTED FROM LEVER ON TRANSMISSION. WHEN I WAS ABOUT TO REACH IN TO GET THE CABLE, THE VEHICLE POPPED OUT OF GEAR AND ROLLED DOWN HILL, THE HOOD SLAMMED MY ARM TRAPPING IT AS THE VEHICLE ROLLED DOWNHILL. I BECAME TRAPPED BETWEEN ANOTHER CAR AS IT PUSHED ME 20 FEET DOWNHILL. ANOTHER PASSER BY WAS ABLE TO GET IN THE VEHICLE AND PUT THE BRAKE WHILE I PRIED MY ARM OUT CAUSING NERVE DAMAGE. THE HOOD WOULD NOT RELEASE WHILE MY ARM WAS STUCK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10395127April 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 DODGE GRAND CARAVAN HAD BEEN PARKED FOR 6 DAYS WHILE WE WERE AWAY ON VACATION. RETURNED TO AIRPORT AND DROVE VEHICLE HOME (30 MILES). NEXT MORNING DROVE VEHICLE INTO TOWN (15 MILES) WITH NO PROBLEMS. PARKED FOR 1 HOUR THEN WENT TO RETURN HOME. WITHIN A FEW MILES THE VEHICLE MOVED ITSELF INTO A NEUTRAL STATE (DISPLAY SHOWED "D" STILL) WHILE MOVING DOWN THE ROAD. THIS WAS IMMEDIATELY MADE AWARE AS THE VEHICLE BEGAN TO SLOW AND THE ENGINE QUICKLY REVVED HIGH. WAS BARELY ABLE TO COAST SAFELY INTO A PARKING AREA. TURNED VEHICLE OFF FOR 5 MINUTES, THEN RESTARTED AND IT DROVE THE REST OF THE WAY HOME. ISSUE IS THAT THE VEHICLE MOVED ITSELF INTO NEUTRAL WITHOUT REASON AND ALSO DID NOT UPDATE DISPLAY. WE LIVE IN MICHIGAN AND TEMPERATURE HAS BEEN 35 DEGREES OR LESS RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393085March 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THE 2007 DODGE GRAND CARAVAN SINCE 2007. THIS WINTER, WHEN TEMPERATURES ARE AROUND 33 AND BELOW, IT SLIPS OUT OF DRIVE IN TO A NEUTRAL STATE. THE GEAR ON THE DASH DOES NOT MOVE SO IT APPEARS TO STILL BE IN DRIVE. ON SEVERAL OCCASIONS WHILE DRIVING MY CHILDREN TO SCHOOL, IT "GOES NEUTRAL" WHILE THE VEHICLE IS STILL MOVING. IT SLOWS DOWN AND I CAN BRAKE BUT THE ACCELERATION WILL NOT WORK. SUDDENLY IT WILL "POP" BACK INTO DRIVE. THIS ALL HAPPENS WITH BOTH OF MY HANDS ON THE STEERING WHEEL. IT DOES THIS ALL ON ITS OWN AND IT IS VERY SCARY, ESPECIALLY WITH MY KIDS IN THE CAR. THE ONLY THING THAT HELPS IS TO RUN THE VEHICLE AT LEAST 10 MINUTES IN COLD WEATHER PRIOR TO PUTTING IT IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392641March 23, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 DODGE CARAVAN. THE CONTACT STATED THAT THE POWER LOCKS HAVE MALFUNCTIONED. THE CONTACT STATED THAT THE KEYLESS ENTRY NOR THE MAIN POWER LOCK ON THE DRIVERS SIDE DOOR DOES NOT LOCK ALL OF THE DOORS. THE CONTACT HAD TO MANUALLY LOCK EACH DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE LOCKS ARE NOT COVERED BY THE WARRANTY; HOWEVER, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE CONTACT STATED THAT THE FAILURE WAS ON GOING PROBLEM WITH HIS YEAR, MAKE. AND MODEL. THE CONTACT WAS CONCERNED THAT THERE WAS NO RELATED RECALL. THE FAILURE MILEAGE WAS 62,000. UPDATED 04/06/11*LJ UPDATED 5/2/11 *CN UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384267February 24, 2011
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
I BROUGHT MY 2007 DODGE GRAND CARAVAN TO A DEALERSHIP FOR AN INSPECTION. FRONT AND REAR BRAKES WERE REPLACED AND AN EGR VALVE WAS REPLACED IN ORDER FOR IT TO PASS INSPECTION. BEFORE THE REPAIRS WERE DONE I WAS GETTING APPROXIMATELY 20 MILES TO THE GALLON. THIS ALSO SHOWED UP ON THE INTERIOR ELECTRONIC INFORMATION CENTER. AFTER THE REPAIRS WERE DONE, MY INTERIOR ELECTRONIC INFO CENTER INDICATED I WAS GETTING APPROXIMATELY 10 MILES TO THE GALLON. I CONFIRMED THIS BY THE "OLD FASHION WAY" OF FILLING THE TANK AND DRIVING THEN FILLING IT AGAIN AND DIVIDING THE MILES BY THE NUMBER OF GALLONS. THIS CONFIRMED THAT I WAS GETTING APROX 10 MILES PER GALLON. I CALLED THE DEALERSHIP AND TO THIS DATE HAVE HAD NO RESPONSE. I'M ALSO CONTINUING TO KEEP TRACK OF THE MILEAGE AND AMOUNT OF FUEL I'M USING. THE SAME THING HAPPENED WITH MY WIFE'S DODGE JOURNEY. THE WEB SITE, WWW.FUELECONOMY.GOV SHOWS THAT I SHOULD BE GETTING APROX 20 MILES PER GALLON EVEN WITH THE NEW 10% ALCOHOL ADDITION AND THESE WERE THE APROX EPA STANDARDS WHEN THE VEHICLE WAS SOLD. I AM CONTINUING MY RESEARCH IN THIS MATTER TO BRING IT TO MY SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383030February 17, 2011
VEHICLE SPEED CONTROL
WE HAVE A 2007 DODGE CARAVAN SXT. ON TWO SEPARATE OCCASION, I WAS AT AN INTERSECTION, WITH MY FOOT ON THE BRAKES WAITING FOR THE LIGHT TO CHANGE, AND THEN THE IDLING OF THE RPM STARTED TO CLIMB VERY HIGH, AND THE VAN STARTED TO VIBRATE, THEN WHEN THE LIGHT CHANGED MY ACCELERATOR PEDAL WOULD NOT ENGAGE, IT WAS STUCK FOR A GOOD 5 MINUTES. AFTER WHICH I KEPT PRESSING THE PEDAL, AND THEN IT FINALLY LOOSEN, I HEARD A SOMETHING POPPING LOOSE WHEN IT HAPPENED AND THEN THE ACCELERATOR ZOOMED SO FAST WHEN DEPRESSED. THE SECOND TIME IT HAPPENED, SAME THING HAPPENED AND THEN IT GOT STUCK AGAIN. THE DEALER SERVICE CENTER, SAID THAT THEY COULD NOT LOCATE THE PROBLEM. HAS ANYONE ELSE ENCOUNTERED THIS TYPE OF PROBLEM. I KNOW THAT WHEN I DESCENDING A STEEP HILL, I CAN FEEL ALOT OF VIBRATION ON MY BRAKES. ALSO MY SIDE DOORS DOES NOT OPEN WITH THE HANDLE OR THE KEY REMOTE, OR OVERHEAD REMOTE. YOU NEED TO PLAY AROUND WITH THE DOOR HANDLE ON THE OUTSIDE FOR AWHILE BEFORE YOU CAN GET IT OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380804February 5, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EGR VALVE PROBLEM CODE P0404 ON DODGE 2007 GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378031January 20, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
2007 DODGE GRAND CARAVAN DIES AFTER FILLING UP WITH GAS CREATING A DRIVING HAZARD AND A DANGEROUS SITUATION, THIS HAPPENS NOW WITH EVERY FILL UP, DIDN'T HAPPEN UNTIL NOV. 2010, NOW IT HAPPENS CONSISTENTLY WITH EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374029January 3, 2011
AIR BAGS:FRONTAL
AIRBAG ON DRIVER SIDE DID NOT WORK WITH A HIGH SPEED FROM IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10372212December 23, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK THE ENGINE LIGHT CAME ON WHENEVER THE VEHICLE WAS DRIVEN FOR MORE THAN ONE OR TWO HOURS. THE VEHICLE ALSO BEGAN TO LOSE POWER. THE CONTACT TOOK THE VEHICLE A LOCAL MECHANIC WHO STATED THAT THE CODE IDENTIFIED THE FAILURE AS EMISSIONS. THE CONTACT STATED THAT THE EMISSIONS WAS RELATED TO THE ERG VALVE FAILING WHICH CAUSED OIL TO ENTER INTO THE ENGINE. THE FAILURE MILEAGE WAS 78000 AND THE CURRENT MILEAGE WAS 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368810November 28, 2010
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. PER OWNERS MANUAL AND OTHER SOURCES - THIS IS A FAILURE OF THE AIRBAG SENSOR. CAUSE IS LEAKAGE INTO THE SENSOR FROM ROAD SALT AND OR WATER. AIR BAG IS POSSIBLY IN A NON-WORKING CONDITION - THUS LEAVING THE POTENTIAL FOR BODILY HARM IF A CRASH SHOULD OCCUR. MANUFACTURER IS NOT OFFERING A FIX AT THIS TIME, AND ACTUALLY DENIES ANY PROBLEMS WITH SAID DEVICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364374November 8, 2010
SEAT BELTS, EQUIPMENT
I HAVE A 2007 DODGE GRAND CARAVAN THAT HAS IT'S MIDDLE ROW RIGHT SEATBELT REPLACED TWICE IN LESS THAN TWO YEARS. FIRST ONE FEB. 2009 AND SECOND ONE NOV. 2010. SAME PROBLEM EACH TIME WITH THE SEATBELTS - THEY WOULD JUST QUIT WORKING - THEY WOULD GET STUCK AND WOULD NOT BE ABLE TO LATCH SEATBELT. AND IF YOU COULD GET IT LATCHED FOR SOME REASON - IT WOULD BE NEARLY IMPOSSIBLE TO GET IT UNLATCHED WHEN NEED TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359884October 9, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS INTERMITTENTLY SHUTOFF OR WILL NOT TURN ON WHILE DRIVING. I HAVE REPLACED THE BULBS, CHECKED FOR A LOOSE CONNECTIONS, AND CHECKED THE FUSES MANY TIMES. THIS IS OKAY DURING THE DAY, HOWEVER I LIVE OUT IN THE COUNTRY 15 MINUTES FROM THE NEAREST TOWN. I CANNOT DRIVE AT NIGHT WITHOUT HEADLIGHTS OR WITH THE POSSIBILITY THAT THEY WILL SHUTOFF WHILE DRIVING. THIS IS EXTREMELY DANGEROUS. I HAVE BEEN LUCKY SO FAR THAT NOTHING SERIOUS HAS HAPPENED BUT THIS IS A PROBLEM THAT MUST BE FIXED! MY WIFE AND 7 MONTH OLD CHILD USE THIS VEHICLE THE MOST AND I CAN'T FATHOM THE IDEA OF THEM BEING INJURED DUE TO THIS PROBLEM. OTHERS HAVE SUGGESTED A FAULTY HEADLIGHT SWITCH. I HAVE NOT HAD THE TIME TO TAKE THE VEHICLE IN TO THE DEALERSHIP TO HAVE IT INSPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356734September 21, 2010
ELECTRICAL SYSTEM
ON SEPTEMBER 15, 2010 THE REAR PASSENGER DOOR TO MY 2007 DODGE GRAND CARAVAN CAUGHT FIRE 1 FOOT FROM MY 2 YEAR OLD DAUGHTER WHO WAS STRAPPED IN A 5 POINT HARNESS CAR SEAT. I PICKED MY SON UP FROM SCHOOL AT APPROXIMATELY 5:45, WITH MY DAUGHTER IN TOW. I OPERATED THE REAR PASSENGER DOOR TO PUT HER BACK INTO HER SEAT AFTER SIGNING OUT MY SON WITH NO ISSUE. I NOTICED NOTHING WRONG WITH THE DOOR. I DROVE APPROXIMATELY 1 MILE TO MY HOUSE. HALFWAY HOME I SMELLED SOMETHING AND WHEN I PULLED INTO THE DRIVEWAY, I SAW SMOKE COMING FROM AN UNKNOWN SOURCE. I THOUGHT IT WAS MY AIR CONDITIONING UNIT AND BY TURNING THE CAR OFF I WOULD SOLVE THE PROBLEM OF THE SMOKE. I TRIED TO OPERATE THE AUTOMATIC DOORS FOR MY REAR PASSENGER DOORS BUT THEY DIDN'T WORK. I WAS ABLE TO MANUALLY OPEN MY REAR DRIVER'S SIDE DOOR BUT WAS NOT ABLE TO OPEN THE REAR PASSENGER DOOR NO MATTER HOW HARD I PULLED. I HAD NO IDEA THAT DOOR WAS ON FIRE AT THAT POINT. I NOTICED NOTHING WRONG WITH THE DOOR OTHER THAN IT WOULDN'T OPEN. I HAD TO CLIMB INTO THE BACK THROUGH THE OTHER SIDE TO GET MY DAUGHTER. I WENT IN TO THE HOUSE, STILL THINKING THAT EVERYTHING WOULD STOP SMOKING ONCE THE CAR COOLED DOWN AND LET MY DOG OUT IN THE BACK YARD. I CAME BACK AROUND TO THE FRONT OF THE HOUSE AFTER 5 MINUTES. I SAW GRAY SMOKE BILLOWING OUT OF THE REAR DRIVERS SIDE DOOR I HAD LEFT OPEN TO AIR OUT THE CAR. I WALKED AROUND TO THE PASSENGER'S SIDE AND I SAW THE PAINT BUBBLING AND MELTING AND LITTLE FLAMES LICKING THE GLASS OF THE DOOR. AT THAT POINT I CALLED THE FIRE DEPARTMENT AND MY NEIGHBOR TOOK THE HOSE TO THE CAR TO PUT OUT THE EXTERNAL FIRE. THE FIRE DEPARTMENT CAME IN 5 MINUTES AND PUT OUT THE FIRE IN THE DOOR. THEY GAVE ME THE BURNED PIECE AND SAID THEY BELIEVED THAT THE FIRE STARTED IN THE MOTOR FOR THE AUTOMATIC DOOR. I CALLED IN A COMPLAINT TO CHRYSLER/DODGE. MY REFERENCE NUMBER IS 19962230 WITH THEM. UPDATED 10/05/10 *BF PICTURES RECEIVED UPDATED 10/07/10 UPDATED 10/21/10*JB *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351170August 22, 2010
SERVICE BRAKES, AIR, STEERING
OUR 2007 DODGE GRAND CARAVAN SXT SHOWS PREMATURE WEAR IN THE BRAKE AND RACK-AND-PINION SYSTEMS. THE FRONT BRAKE PADS HAD TO BE REPLACED AT 20,500 MILES AND AGAIN AT 42,300 MILES. THE BRAKE PADS WERE COMPLETELY WORN OUT AFTER JUST ABOUT 20,000 MILES TWICE NOW. THIS IS A SAFETY CONCERN, BECAUSE YOU DO NOT EXPECT THE BRAKES TO WEAR OUT AFTER 20,000 MILES PARTICULARLY IN THIS FAMILY CAR, ALWAYS DRIVEN WITH KIDS, VERY CAUTIOUSLY AND NEVER OFF-ROAD. THE RACK-AND-PINION SYSTEM IS WORN OUT AT 42,300 MILES AND THAT IS ALSO A SAFETY CONCERN BECAUSE IT IS PREMATURE AS WELL. THE CONSUMER DOES NOT EXPECT A FAILURE AFTER SUCH FEW MILES. THE CAR HAS BEEN REGULARLY AND METICULOUSLY INSPECTED AT THE CHRYSLER DODGE DEALERSHIP ACCORDING TO DODGE SPECIFICATIONS WHERE WE BOUGHT THE CAR AT 11,234 MILES IN MAY 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349603August 16, 2010
SEATS
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE VEHICLE WAS RUNNING FOR APPROXIMATELY 2 HOURS WITH THE STOW AND GO REAR SEATS DEPRESSED DOWN INTO THE FLOOR. WHILE PARKED, THE CONTACT TOUCHED THE METAL BARS THAT WERE EXPOSED ON THE BACK OF THE SEATS AND WAS BURNED. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THEY WOULD SEND AN INVESTIGATOR TO EXAMINE THE VEHICLE. THE VEHICLE WAS NEITHER EXAMINED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10344834July 23, 2010
TRACTION CONTROL SYSTEM
ABS FAILURE. ABS HARNESS NEEDED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344446July 21, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH THE AIR BAG LIGHT BEGAN TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WERE NO RECALLS FOR THIS FAILURE. THE FAILURE WAS NOT DIAGNOSED AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343668July 16, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE AT AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ABNORMALLY BURNING APPROXIMATELY 3 QUARTS OF OIL EVERY 3,000 MILES AND WOULD CLOG THE CATALYTIC CONVERTOR. AS A RESULT, THE CATALYTIC CONVERTER HAD FAILED. THE MECHANIC ADVISED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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