Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10213740January 4, 2008
WHEELS:RIM
WE HIT A POT HOLE IN THE ROAD GOING ABOUT 40MPH, THE RIGHT FRONT ALLOY WHEEL ON OUR DODGE GRAND CARAVAN ACTUALLY SPIT IN HALF. THIS COULD HAVE CAUSE SERIOUS ACCIDENT, THANKFULLY IT DIDN'T. CHRYSLER SHOULD HAVE TO DO SOMETHING ABOUT THIS AS THIS SHOULD NEVER HAPPEN TO A WHEEL LIKE THIS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213114December 28, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THIS HAS HAPPENED 2 TIMES IN THE LAST YEAR. HIT A SMALL PUDDLE OF WATER WHILE MAKING A RIGHT HAND TURN. WATER SPRAYED UP ON THE SERPENTINE BELT WHICH THREW THE BELT OFF OF THE IDLER PULLEY AND TENSIONER PULLEY. BOTH TIMES WE WERE MAKING A RIGHT HAND TURN... WHICH MADE IT VERY DANGEROUS BECAUSE WE LOSS THE POWER STEERING. THE FIRST TIME WAS WITH MY WIFE DRIVING...WHICH WOULD BE VERY HARD TO CONTROL FOR A LADY... THE SECOND TIME I WAS DRIVING, WHICH WAS BETTER... BUT STILL VERY DANGEROUS. I AM PLANNING ON PURCHASING THE GOODYEAR REPLACEMENT KIT THAT HAS BEEN MENTIONED ON SEVERAL WEBSITES AND THIS WEBSITE. DAIMLERCHRYSLER SHOULD BE RECALLING ALL THESE VANS AND REPLACING ALL THE PULLEYS WITH THESE SAFER KITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211595December 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. HE LOOKED UNDER THE HOOD AND DISCOVERED THAT THE SERPENTINE BELT WAS DETACHED. THE CONTACT RE-ATTACHED THE SERPENTINE BELT. THE DEALER WAS NOTIFIED. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203392September 18, 2007
SEAT BELTS
I OWN A 2000 DODGE GRAND CARAVAN AND I WANT THE GEN 3 SEAT BELTS RECALLED. I HAVE 2 CHILD RESTRAINTS INSTALLED ON THE SAME ROW NEXT TO EACH OTHER AND WORRY THAT IN AN ACCIDENT THE SEATS MAY POSSIBLY UNBUCKLE EACH OTHER DUE TO THE GEN 3 BELTS. MY SEATS ARE INSTALLED WITH ZERO MOVEMENT AT THE BELT PATH, BUT AS WELL ALL KNOW SEAT BELTS DO STRETCH IN AN ACCIDENT AND WHO IS TO SAY THAT THEY WON'T HIT THE BUCKLE RELEASE MECHANISM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203169September 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2000 DODGE GRAND CARAVAN - NEED BRAKES FOR THE THIRD TIME - JUST LOST JOB OF 27 YEARS, CANNOT AFFORD. IS THERE A LITIGATION GOING ON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202129September 7, 2007
STEERING
I BOUGHT A 2000 GRAND CARAVAN USED FROM CARMAX WITH 64,000 MILES. I HAVE HAD 3 INCIDENCES WHERE THE POWER STEERING BELT COMES OFF IN THE RAIN AND I AM UNABLE TO STEER THE CAR. MY MECHANIC HAS SAID THAT HE HAS SEEN THIS DEFECT WITH 1999 AND 2000 MODELS. I HAVE 2 YOUNG CHILDREN AND THIS IS AN EXTREMELY DANGEROUS SITUATION! YOU NEED TO RECALL IMMEDIATELY. I AM EXTREMELY SCARED EVERY TIME IT RAINS AND AFRAID THAT I WILL HAVE AN ACCIDENT OR WORSE. PLEASE HELP IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201082August 29, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I FILED A COMPLAINT ON 28 AUG 2007 REGARDING MY VEHICLE AND THE SERPENTINE BELT ISSUE. I HAD TO HAVE MY VEHICLE TOWED AND IT IS GOING TO COST APPROX. 500.00 TO REPAIR THE VEHICLE FOR THE 7TH TIME. I HAVE FOUND THE ANSWER TO THE PROBLEM THAT 30+ FOLKS ON THIS SITE ALONE ARE HAVING. #1 THE BELT IS SMOOTH ON ONE SIDE AND GROOVED ON THE OTHER SIDE SO WHEN OIL, RAIN ETC. TOUCHES THE BELT, IT SLIPS OFF. WHAT I FOUND IT THAT THERE IS A DRAIN HOSE THAT SITS ON THE LEFT SIDE OF THE BELT WHEN THE WATER FROM RAIN COMES THROUGH THE DRAIN FROM THE WINDSHIELD INTO THIS HOSE, AND DRIPS RIGHT ON TOP OF THE BELT CAUSING IT TO BE FAULTY. THE HOSE HAS TO BE DIRECTED INTO A DIFFERENT PLACE . I ALSO FOUND THAT G. AUTO MAKES A KIT THAT COMES WITH THE BELT, TENSIONER AND ALL ACCESSORIES TO FIX THE PROBLEM PERMANANTLY. THE DIFFERENCE IS THAT THE HOSE AND THE TENSIONER IS GROOVED TO PROVIDE NO SLIPPAGE. I HAVE SPOKEN TO 2 AUTO DEALERS THAT HAVE ADVISED ME THAT THEY HAVE HAD NUMEROUS PROBLEMS WITH THIS ISSUE INCLUDING A SHOP IN TENNESSEE THAT SAID THAT THEY HAVE WORKED ON 15 2000 DODGE GRAND CARAVANS IN THE LAST 2 MONTHS WITH AN AVERAGE OF 4-8 BELTS BEING LOST AND HAVING TO BE REPLACED FOR EACH VAN FROM 2000. THERE IS NOWHERE TO COMPLAIN, SO YOU WOULD NOT BE AWARE OF THE SEVERITY OF THIS ISSUE WITH OUT CHECKING INVENTORIES. I HAVE BEEN TOLD BY DODGE DEALERS THAT THEY KNOW ABOUT THE KITS AND THE PROBLEM AND I HAVE CONTACTED DODGE CORPORATION BUT AS YOU AND I KNOW, A RECALL WILL COST THEM MILLIONS OF DOLLARS. WHAT ABOUT THE LIVES THAT MAY HAVE OR MIGHT BE LOST WHEN YOU ARE DRIVING AND THE STEERING GOES OUT. THIS SHOULD BE TAKEN SERIOUSLY. THE ISSUE IS THAT FOLKS BOUGHT THESE CARS IN GOOD FAITH AND THEY HAVE PAID HUNDREDS AND MAYBE THOUSAND OUT OF THEIR OWN POCKETS THAT THEY SHOULD NEVER HAVE HAD TO IF THIS PROBLEM WAS TAKEN CARE OF IN THE BEGINNING. THE CONSUMER PROVIDED EMAILS CORRESPONDING WITH THE MANUFACTURER. UPDATED 09/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200960August 28, 2007
STEERING, ENGINE AND ENGINE COOLING
WE PURCHASED NEW A 2000 DODGE GRAND CARAVAN. WITHIN 2 YEARS WHILE I WAS DRIVING NOT KNOWING WHAT WAS GOING ON THE STEERING ON THE CAR WENT OUT WITH NO WARNING AND I ALMOST HIT A TREE. I FOUND THAT IT WAS THE SERPENTINE BELT. FROM THAT POINT ON I HAVE ALMOST HAD 2 ADDITIONAL ACCIDENTS BECAUSE THE BELT EITHER WAS CHEWED UP OR CAME OFF. MY HUSBAND FELT THE EXPERIENCE YESTERDAY WHEN THE STEERING WENT OUT. THIS WILL BE THE 6TH BELT PROBLEM THAT WE HAVE HAD WITH THIS VEHICLE. I HAVE CONTACTED DODGE BUT TO NO AVAIL. WHAT HAPPENS WHEN THE BELT GOES AND YOU ARE TRAVELING 60-70MPH AND YOU HAVE NO CONTROL OF THIS CAR. IS THERE ANYTHING THAT WE CAN DO? I HAVE NOT COMPLAINED BECAUSE DODGE SAYS THAT THERE IS NOTHING THEY CAN DO. THEY HAVE ADMITTED TI ME THAT THERE ARE PROBLEMS WITH THE SERPENTINE BELTS. I DID NOT EVEN KNOW YOU EXISTED OTHERWISE YOU WOULD HAVE HEARD FROM ME LONG AGO AND WE MAY HAVE SAVED A LOT OF MONEY TIME AND LUCKILY NO LIVES HAVE BEEN LOST TO THIS POINT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200961August 28, 2007
UNKNOWN OR OTHER
I WAS TOLD BY DODGE THAT WE HAVE ONLY HAD ONE RECALL ON OUR VEHICLE. YOUR RECORDS SHOW 6 AND WE HAVE NEVER GOTTEN ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200702August 24, 2007
STRUCTURE, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 GRAND CARAVAN (87000), HAS THE DASH BOARD CRACK ON THE DRIVERS SIDE, FROM THE WINDSHIELD TO THE SPEAKER GRILLE, (AND TRAVELING). THIS IS A COMMON PROBLEM WITH CHRYSLER VEHICLES DUE TO NEWS REPORTS RECENTLY. CHRYSLER SHOULD ADDRESS THIS PROBLEM BEFORE PEOPLE GET HURT ECT.. I HAVE REPLACED THE EVAPORATER, A/C COMPRESSOR, & BELT $2300.00. THE TRANSMISSION IS SHIFTING BADLY AND TODAY CHECK ENGINE LIGHT CAME ON. THIS IS MY 7TH CHRYSLER VEHICLE IN THE PAST 30 YEARS, AND WILL BE THE LAST IF CHRYSLER DOESN'T STEP UP, ON THIS DASH PROBLEM THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196734July 18, 2007
STRUCTURE, SUSPENSION:FRONT:MACPHERSON STRUT
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT NOTICED RUST ON THE TOP OF THE STRUT TOWER. THE RUST HAS WORSENED OVER TIME. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A BODY SHOP SO THEY COULD WELD A PIECE OF METAL TO THE STRUT TOWER. THE BODY SHOP STATED THAT WOULD NOT SOLVE THE FAILURE AND STATED THAT THE STRUT TOWER SHOULD BE REPLACED. THE CURRENT MILEAGE IS 73,500 AND FAILURE MILEAGE WAS 40,000. UPDATED 02/01/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194149June 25, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2000 DODGE GRAND CARAVAN SERPENTINE BELT KEEPS SQUEALING, BREAKING, SLIPPING OFF, AND SHREDDING. FOR OVER A YEAR NOW WE HAVE PROBLEMS WITH THIS BELT THAT HAVE BAFFLED THE MECHANICS. FORTUNATELY, NO ONE HAS BEEN INJURED, BUT WE HAVE BEEN STRANDED TWICE REQUIRING A TOW, AND H HAD THE VAN IN THE SHOP AT LEAST 6 TIMES OVER THIS PROBLEM WHICH IS STILL UNRESOLVED.*AK AFTER A QUICK SEARCH, IT SEEMS TO BE A HUGE PROBLEM THAT MANY OWNERS ARE EXPERIENCING. MANY 'FIXES' ARE OUT THERE, BUT PERHAPS THE BEST, MOST RELIABLE IS TO HAVE THE MECHANIC INSTALL AN 'AFTER MARKET' KIT WITH SPECIAL PULLEYS AND BELT FOR AROUND $200. I WILL PROBABLY HAVE THIS DONE AS WE CAN'T KEEP ROLLING THE DICE WITH THE FAMILY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193952June 22, 2007
SEATS
THE BACK OF THE DRIVER'S SEAT SNAPPED OFF THE SEAT BASE WHILE I WAS DRIVING. 2000 DODGE GRAND CARAVAN, THE WELD ATTACHING THE BACK TO THE SEAT BASE FAILED AND THE SEAT COLLAPSED INTO THE SECOND SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191876May 28, 2007
SEATS
I WAS IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. I WAS STOPPED. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10191877May 28, 2007
SEATS
I WAS STOPPED IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10191797May 26, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HEATING/AIRCONDITIONING FAN SWITCH WOULD NOT FUNCTION IN ONE POSITION, TRACED PROBLEM TO BURNED UP AND SHORT OUT CONNECTOR AND RESISITOR CONNECTOR IN ENGINE COMPARTMENT THAT OPERATED HEATING/AIR CONDITIONING FAN SPEED. REPLACED PARTS. POOR DESIGN, WILL NOT ACCEPT ELECTRICAL LOAD OVER EXTENDED OPERATION. OLD PARTS AVALIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190494May 11, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CONTACT BECAUSE THE CRASH CAUSED THE CLOCKSPRING TO FAIL. THE CONTACT'S INSURANCE COMPANY WILL NOT REIMBURSE THE CONTACT BECAUSE THE MANUFACTURER WILL NOT PROVIDE A LETTER STATING THAT THE CRASH CAUSED THE CLOCKSPRING TO FAIL, NOT THE SAFETY RECALL. THE CONTACT STATED THAT SHE NEVER RECEIVED A SAFETY RECALL NOTICE BEFORE THE VEHICLE WAS REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 115,000. THE FAILURE OF THE CLOCKSPRING CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. UPDATED 06/15/07.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190299May 9, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS HAVE FAILED INTERMITTENTLY FOR THREE MONTHS. VISIBILITY IS IMPAIRED DURING RAINY CONDITIONS. THE CONTACT STATED THAT THE HEADLIGHTS HAVE FAILED SINCE THE VEHICLE WAS PURCHASED. HE STATED THAT THE PLASTIC LENS IS FROSTING AND TURNING YELLOW FROM OXIDIZING, CAUSING POOR ILLUMINATION AT NIGHT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 79,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188460April 20, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THIS VEHICLE HAD THE SAME FAILURE AS NOTED IN THE RECALL REGARDING NON-FLEX FUEL ENGINES. THE DEALER WOULD NOT SERVICE THE VEHICLE FOR FREE BECAUSE IT HAD A FLEX ENGINE. THE CONTACT STATED THAT THE VEHICLE DEMONSTRATED SAME FAILURE AS THOSE OF THE SAME YEAR, MAKE, AND MODEL THAT HAD NON-FLEX ENGINES. THE CURRENT MILEAGE IS 168,000, AND FAILURE MILEAGE WAS 167,000.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185590March 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
LUCKILY WE WERE SLOWING TO A STOP AT THE TIME OF THIS INCIDENT. THE CENTER PIN THAT HOLDS THE GEARS IN THE DIFFERENTIAL CAME LOOSE AND LOCKED THE FRONT WHEELS UP SO VIOLENTLY THAT IT KILLED THE ENGINE. IF THIS HAPPENED AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. THERE WAS NO WARNING NO NOISE AT ALL. WHEN THIS HAPPENED IT BUSTED THREE HOLES IN THE DIFFERENTIAL CASE OF THE TRANSMISSION AND ONE HOLE IN THE FLYWHEEL HOUSING. I BELIEVE THERE ARE SOM SERIOUS ENGINEERING ISSUES THAT CHRYSLER NEEDS TO ADDRESS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. LUCKILY ALL I AM OUT IS THE MONY TOBUY ANOTHER TRANSMISSION AND PAY THE CORE CHARGE SINCE MY CASE IS NOT REBUILDABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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