Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#10123682May 31, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT: THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. HE STATES THAT FOR THE LAST TWO YEARS ALL THE GAUGES WILL GO OUT WHILE DRIVING. THE CHECK ENGINE LIGHT CAME ON WHILE THE CAR WAS RUNNING. ALSO, WHILE THIS PROBLEM WAS HAPPENING ABS BRAKES FAILED. DEALER SAID THAT THE PROBLEM COULD HAVE BEEN THE BODY CONTROL MODULE. THEY COULD REPROGRAM OR REBUILD IT. THE VEHICLE WILL NOT TABULATE MILES. HE HAS KNOWN 1994'S TO DO THE SAME THING . THEY REPLACED THE BCM, AND A COUPLE OF YEARS LATER IT WENT OUT AGAIN. IF CONSUMER TAKES Y FIST AND HITS THE DASH THE LIGHTS WILL COME BACK ON. THIS WORKED FOR A WHILE BUT SINCE THE PROBLEM WAS HAPPENING MORE OFTEN THIS DIDN'T FIX THE PROBLEM ANYMORE. HE CHECKED THE NHTSA WEBSITE FOR THIS PROBLEM AND HAS SEEN OTHER COMPLAINTS LISTED BUT UNDER DIFFERENT COMPONENTS. THE CAR WAS ACTUALLY FALSIFYING MILEAGE BECAUSE IT WILL NOT TABULATE THE MILES CORRECTLY. HE HAD THE NAME AND ADDRESS OF THE 1994 DODGE OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122648May 20, 2005
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1999 DODGE GRAND CARAVAN HAS EXCESSIVE RUST EATING AWAY AT THE INNER STRUT PLATE ON THE DRIVER'S SIDE OF THE VEHICLE.*MR THE DEALER'S TECHNICIAN WAS REPLACING THE TRANSMISSION CONTROL MODULE WHEN HE NOTICED THAT THERE WAS EXCESSIVE RUST ON STRUT PLATE. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119089April 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 60 MPH VEHICLE SHIFTED INTO LOW GEARS. CONSUMER WAS CONCERNED THAT VEHICLE WILL BE REAR ENDED IF PROBLEM CONTINUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118330April 24, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHT LENSES HAVE BECOME CLOUDED AND MAKE IT HARD TO SEE AT NIGHT ON UNLIGHTED ROADS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119044April 22, 2005
SUSPENSION
THE UPPER STRUT TOWER HAD RUSTED OUT. THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THIS. HOWEVER, THERE WAS NO RECALL. THE CONSUMER HAS CONTACTED THE DEALER, HOWEVER THEY WILL DO NOTHING TO ASSIST THE CONSUMER IN GETTING THE REPAIRS COMPLETED. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117635April 8, 2005
AIR BAGS
VEHICLE WAS ON THE ROAD ABOUT 50 MPH WHEN ALL OF A SUDDEN CONSUMER LOST CONTROL AND HIT THE GUARD RAIL ON THE FRONT LEFT DUE TO FLAT TIRE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117127March 30, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 45 MPH FRONT DRIVER'S TIRE FELL OFF. DRIVER PULLED OVER, AND VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115063February 16, 2005
AIR BAGS
'RECALL CAMPAIGN' ISSUED FOR CLOCK SPRING ASSEMBLY ON GRAND CARAVAN 1999. *BF THE CONSUMER STATED HE RECEIVED A RECALL NOTICE FOR HIS VAN BUT WITH SOMEONE ELSE'S NAME ON THE NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111463February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION FAILED. CONTACTED THE DEALER, AND WAS TOLD BECAUSE OF THE AGE OF THE VEHICLE THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105372February 11, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS TAKEN TO A MECHANIC SHOP FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE EXHAUST PIPE WAS CRACKED AND NEEDED TO BE REPLACED. *AK THE CONSUMER ENGINE EXHAUST CROSSOVER PIPE CRACKED. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128092January 21, 2005
SUSPENSION
CORROSION ON THE TOP OF THE STRUT TOWERS (BOTH SIDES) ON THE 1999 DODGE GRAND CARAVAN.***NO ANSWER REQUIRED***. *MR *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107251January 12, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE REAR HATCHBACK DOOR ELECTRICAL ACTUATOR UNIT BLEW OUT. CONSUMER DISCOVERED YOU CANNOT OVER RIDE THE DOOR IN ANY WAY TO GAIN ACCESS TO THAT SECTION OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107171January 11, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS HAVE BEEN REPLACED THREE TIMES AND THE LOWER BALL JOINTS TWICE. THE CONSUMER IS NOT INCLUDED IN THE BALL JOINT RECALL 04V596000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106148January 11, 2005
STEERING:RACK AND PINION
I HAVE A 1999 DODGE GRAND CARAVAN. A BOLT THAT IS IN THE RACK AND PINION STEERING BAR CAME OUT WHILE DRIVING ON THE HIGHWAY. WE STOPPED AT A GAS STATION DRIVING SOUTH ON 95. WHEN WE STARTED DRIVING ON THE HIGHWAY AGAIN, I NOTICED THAT THE STEERING WHEEL WAS NOT IN ITS NORMAL POSITION WHEN DRIVING STRAIGHT DOWN THE ROAD. I WAS DRIVING STRAIGHT, BUT THE STEERING WHEEL, WHICH NORMALLY HAS THE REMOTE CONTROLS DIRECTLY IN FRONT OF THE DRIVER (CONTROLS ARE TO BE AT 3:00 ON THE RIGHT AND 9:00 ON THE LEFT), HAD SHIFTED TO ABOUT ALMOST 6:00 FOR THE RIGHT AND 12:00 FOR THE LEFT. I COULD STILL CONTROL THE VAN, SO I PULLED OFF ON THE NEXT EXIT. THE GARAGE MECHANIC CHECKED AND REALIZED THE BOLT UNDERNEATH HAD COME OFF. HE FOUND ANOTHER BOLT THE SAME SIZE AND PUT IT BACK IN. I ARRIVED AT MY DESTINATION IN FLORIDA THE NEXT DAY AND TOOK THE VAN TO A NTB STORE. THEY CHECKED OUT THE NEW BOLT AND THE ALIGNMENT OF THE VAN AND SAID EVERYTHING LOOKED OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105919January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1999 DODGE GRAND CARAVAN, VIN # [XXX] WITH 47,300 MILES. HERE LATELY IT WILL SHIFT ROUGH SOMETIMES AND I WOULD LIKE TO KNOW IF THERE IS A SERVICE BULLITTEN CONCERNING THIS SITUATION OR IF IT NEEDS TO BE SERVICED AND WHAT I SHOULD ADVISE THE SERVICE DEPARTMENT TO CHECK. I AM NOT SURE THEY SERVICE THE TRANSMISSION AT 25,000 MILES. AS A SERVICE AND TRAINING MANAGER FOR YORK I KNOW THE VALUE OF CORRECT SERVICE. THANKS. *AK UPDATED 07/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102867December 13, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
I HAD MY 1999 DODGE GRAND CARAVAN IN FOR REGULAR SERVICING AND THE MECHANIC NOTED THAT THERE WAS A SERIOUS RUST PROBLEM WITH THE LEFT FRONT STRUT TOWER. THE PERSON FROM THE SHOP WHO CALLED ME SUGGESTED THAT I TAKE IT TO A BODY SHOP TO BE EVALUATED AS SOON AS POSSIBLE. I DISCOVERED LATER THAT THE ACTUAL MECHANIC LOOKING AT THE PROBLEM WROTE: "RECOMMEND: GET NEW VEHICLE SOON!"THE NEXT DAY I TOOK IT TO A BODY SHOP AND THEY COULDN'T BELIEVE THAT A 1999 WOULD BE SO BADLY RUSTED AND QUOTED ME AN ESTIMATE OF $1300 TO REPLACE THE STRUT TOWER AND TAKE CARE OF THE RUST THAT HAD BEGUN TO EAT AT THE OTHER SIDE. NCE THEY HAD IT IN THE SHOP AND DISASSEMBLED, THEY CALLED TO SAY IT WOULD TAKE AN ADDITIONAL WEEK OF SERVICE SINCE THE LOCAL DODGE DEALERSHIP HAD ORDERED THE WRONG PART. THEY SAID THAT, BECAUSE THE DAMAGE WAS SO SEVERE, THEY WERE NOT COMFORTABLE REASSEMBLING THE VEHICLE FOR ME TO USE WHILE THEY WAITED FOR DELIVERY OF THE PART. I HAVE DONE SOME RESEARCH ONLINE AND HAVE DISCOVERED THAT THIS PROBLEM IS KNOWN AND WIDESPREAD. (COMPLAINT NUMBER 10090457 ALSO DOCUMENTS THIS ISSUE.) I AM SURPRISED THAT SOMEONE HAS NOT BEEN SERIOUSLY INJURED AS A RESULT OF THIS. MY VAN IS ONLY A 1999 AND THE STRUT TOWER WAS RUSTED NEARLY HALF WAY THROUGH. I HAD MY VAN IN FOR SERVICE MANY TIMES WITHIN THE LAST YEAR AND NO ONE HAD NOTICED THE PROBLEM. THERE ARE UNDOUBTEDLY INNUMBERABLE FAMILIES DRIVING AROUND IN A SERIOUSLY UNSAFE VEHICLE SIMPLY BECAUSE A RECALL HAS NOT BEEN ISSUED. IF THIS IS NOT A SERIOUS SAFETY ISSUE, IT DON'T KNOW WHAT IS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102792December 12, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
POSITIVE BATTERY CABLE SHORTED TO GROUND MELTING THE INSULATION ON THE CABLE AND NEARLY ALL INTERCONNECTED HARNESS WIRES. TOTAL ESTIMATE TO REPAIR AND REPLACED DAMAGED WIRES, STARTER, SENSORS, CONNECTORS, ETC: $3,000+. INVESTIGATION STILL ONGOING.. FAILURE RESULTED FROM DESIGN PLACEMENT OF POSITIVE CABLE IN PROXIMITY OF STRUT TOWER BOLT. BATTERY LOCATION FOR 1999 DODGE GRAND CARAVAN IS IMMEDIATELY IN FRONT OF STRUT ASSEMBLY. THIS CABLE DOES NOT INCLUDE ANY INSULATION SLEEVE (E.G., CONVOLUTED TUBING OR LOOM) AND IS THEREFORE SUSCEPTIBLE TO WEAR AND ABRASION FROM VIBRATIONS DURING DRIVING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099891December 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, EXTERIOR LIGHTING:HEADLIGHTS
THE PLANETARY SET FROM THE AUTOMATIC TRANSMISSION WAS DISCOVERED BROKEN BY THE DEALER AFTER THE VEHICLE WOULD NOT START. *AK HEADLIGHTS WERE TO DIM ON THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099952December 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 75 MPH CONSUMER STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY.*AK *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10102241December 6, 2004
ELECTRICAL SYSTEM
D/C REFUSED TO PAY FOR MY LABOR ON A CLOCKSPRING REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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