Dodge Grand Caravan Complaints (2019)

245 consumer complaints on file.

#11587824May 9, 2024
Chest Clip, Buckle, Harness
I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586544May 2, 2024
STRUCTURE:BODY
I put my 18 month old into the van and closed the door with no issue using the button above the front center console. We drove to the elementary school to pick up my daughter and back. The car stayed on the entire time, and the trip there and back took about 20 minutes. When we returned I pressed both buttons for both sliding doors, and only the right side opened. When I went to open the door manually it wouldn’t budge. When I tried to move the lock manually to unlocked it felt as if there was something preventing it from moving all the way to unlocked. I googled the issue and discovered that this is a common problem and that the lock actuator needs to be replaced. A costly and time consuming repair is necessary, but what is worse is the safety issue. It’s not unheard of for cars to be hit, ind tipped over to one side. If that door was the only side that was accessible it could pose a significant safety risk to anyone in the back seat as it is completely jammed and cannot even be manually opened. Upon researching the issue further, it appears earlier models had a recall due to this door issue, but later models are not covered for this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586399May 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the check engine warning light was illuminated. The vehicle was idling rough with low compression in cylinder #2, there was a misfire, and the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585736April 29, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584877April 24, 2024
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584882April 24, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583264April 16, 2024
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581383April 5, 2024
SEATS
The contact owns a 2019 Dodge Grand Caravan. The contact stated on one occasion while driving approximately 35 MPH, the second-row passenger’s seat folded onto the contact's nine-year-old son. The child sustained neck soreness. Medical attention was not provided. On another occasion, while the vehicle was turned off, the second-row passenger seat folded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580539April 1, 2024
ELECTRICAL SYSTEM, POWER TRAIN
P1790,P0868,P083B, P0736, P0733 codes. Transmission went bad. See attached invoice for more details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579662March 27, 2024
POWER TRAIN
Drove it one day and it was fine, then next day I went on my lunch break and it lost power, I pull in a parking lot put it park then tried to pull it in reverse and it would only go into neutral. After a couple times it have went into reverse but found out the transmission has to be replaced. Only 110,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579155March 24, 2024
ELECTRICAL SYSTEM
While car is in drive, side electric doors try and open on their own. Vehicle tells you this action cannot be completed until car is in park. When placing car in park, the passenger sliding door automatically opens. Battery is being drained and while car is off, front control panel is clicking intermittently and the cluster dials are moving, drawing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579172March 24, 2024
ENGINE
Diagnosed and replaced failed cylinder head. Camshafts and related parts. This should not happen at 76,202 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578649March 21, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
.The contact owned a 2019 Dodge Grand Caravan SXT. The contact stated the driver-side sliding door would not open manually or when utilizing the remote. No warning lights illuminated. The vehicle was not repaired. The contact referenced the vehicle's manufacturer recall (X98) as a possible solution, however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578194March 19, 2024
UNKNOWN OR OTHER
The driver side sliding door locking mechanism is locked and will not open using the button or manually. Therefore, that door will not open at all. If that passenger needed to escape the vehicle quickly it would not be possible. It also makes repairing the mechanism more difficult and the cost for these repairs at a dealer are very prohibitive. It appears that this is an ongoing issue with Dodge Grand Caravans and like models and seems like an unsafe planned obsolescence of the parts that are supposed to be make this vehicle safer. No codes are registering on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577930March 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
hard misfire and rough idle creating issues while in traffic, almost rear ended multiple times because of loss of acceleration. inspection by mechanic says misfire in cylinder 2 couldn't be fixed. (multiple coils and spark plug replacements) mechanice made contact with a GM certified mechanic who indicated this is a common problem in the 3.6 engine used in these vehicles. Issue is deep within engine and requires complete engine replacement. It was explained to me that the engine could keep going as-is, or debris could begin breaking off inside the engine and cause total loss at any time. researched and found similar issue with 2012 engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577014March 12, 2024
UNKNOWN OR OTHER
While driving car changed gears Into neutral. Gear shift in park but it showed it was still in reverse.power door would not open while dash showed in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574527February 28, 2024
UNKNOWN OR OTHER
My check engine light came on in November 2023 and the code was a cylinder 2 misfire, so I had new spark plugs, ignition coil, and intake gaskets put in. About 2 days later, my check engine light came back on. I went back to the shop and was told it could be a number of things, but was not provided any set explanation. I then noticed that they engine light will turn off randomly, but then come right back on, so I thought it might be a wiring issue. I took my vehicle to my mechanic for diagnostic, due to my check engine light still being on after having the spark plugs, ignition coil, and intake gaskets replaced within the last 6 months. My mechanic said that my vehicle needs a new cylinder head, and that he has seen this same issue with several other Dodge Grand Caravans, and that another vehicle with the same parts was recalled for the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574159February 27, 2024
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570612February 7, 2024
ELECTRICAL SYSTEM
Driver back sliding door makes buzzing noise when door lacks or unlocks. It will do it also going down road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569781February 4, 2024
ENGINE
Cylinder 2 misfire requiring valve replacement. Seems to be a common problem with this motor and very expensive repair. Earlier years Dodge extended warranty to 150000 miles but the same issue with later year motors still exist without extending warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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