Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#11426235July 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423694July 7, 2021
ENGINE, SERVICE BRAKES, STEERING
THE ENGINE IN THE VAN STALLED (SIMPLY SHUT OFF - DID NOT SPUTTER) WHILE DRIVING AT A STEADY SPEED IN TRAFFIC. CONSEQUENTLY THE POWER ASSIST FOR THE STEERING AND BRAKES FAILED. IN THAT SITUATION MY PHYSICALLY CHALLANGED WIFE WAS COMPLETELY UNABLE TO CONTROL THE VAN. THANKFULLY THE VAN ROLLED TO A STOP WITHOUT HITTING ANYONE OR ANYTHING, OR GETTING HIT FROM BEHIND. AFTER PUTTING THE GEAR SELECTOR INTO "PARK" IT RESTARTED NORMALLY. THIS HAPPENED TWICE WITHIN 15 MINUTES DURING THE SAME SHORT TRIP HOME. THERE WAS NO WARNING SIGNS WHATSOVER BEFORE THIS HAPPENED. (NO CHECK ENGINE LIGHT, ETC.) AN INTERNET SEARCH OF ABUNDANT IDENTICAL DODGE GRAND CARAVAN STALLING ISSUES INDICATES A VERY SERIOUS SAFETY ISSUE THAT THE MANUFACTURER IS CURRENTLY TRYING TO EVADE - FOR FAR TOO MANY YEARS, TO THE DETRIMENT OF PUBLIC SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420932June 14, 2021
SEATS
The headrest deployed while the vehicle was parked and occupied. The driver was sitting in the seat and hit by the headrest. If he had been leaning back, it was likely forceful enough to cause a head or neck injury. If we had been driving it was distracting and startling. It easily could have caused a crash. I have reported this to Mopar, and I will be taking it to a dodge repair shop for inspection and replacement. They stated they were aware of the issue and they sent out letters. They were aware I never received one, they said due to not having my address, though I have received other communication from Dodge. I know of 2 other dodge owners whose vehicles are in the affected group according to Mopar, and neither has received notification of this potential malfunction. There was absolutely no indication there was anything wrong with the headrest prior to smacking the driver in the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416282May 12, 2021
SEATS
HEADREST ON PASSENGER SIDE FRONT SEAT BURST WHEN BRUSHED AGAINST WHEN SOMEONE WAS GETTING INTO THE PARKED VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415608May 7, 2021
ENGINE
ENGINE BUCKS AND SKIPS. CODE P0302, P0304, P0306,P0863, P0152, P0175, B193. LAST EVENT OCCURRED IN DRIVEWAY AND RAN FINE AFTER DRIVING ABOUT A HALF MILE. OTHER EVENTS SIMILAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414286April 28, 2021
ENGINE
TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11413730April 25, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
THIS VEHICLE HAS THE SAME PROBLEM REGARDING THE WIRELESS IGNITION MODULE (WIM) PROBLEMS AS THE 2008 - 2012 OF SAME MODELS. MY WIFE WAS DRIVING THIS CAR WITH ALL FOUR OF OUR CHILDREN WHILE WE ARE HERE IN GERMANY (ACTIVE DUTY US AIR FORCE) 2017 AND THE ENGINE DIED WITH NO WARNING/INDICATORS. I WAS NOT IN THE VEHICLE SO I THOUGH MAYBE SHE HIT THE IGNITION AND IT CUT OUT. AT THAT POINT WE SWAPPED VEHICLES AND I HAVE BEEN USING THIS CAR AS MY PRIMARY VEHICLE FOR DRIVING BACK AND FORTH TO WORK 2017 - 2021. I AM A AIRCRAFT MECHANIC WITH OVER 23 YEARS OF MAINTENANCE EXPERIENCE ON MULTIPLE DIFFERENT AIRFRAMES. I HAVE PERSONALLY WITNESSED THE ENGINE CUTTING OUT WHILE DRIVING NO LESS THAN 20 TIMES SINCE (4/25/2021). I HAVE BEEN ABLE TO PUT THE VAN IN NEUTRAL AND IMMEDIATELY RESTART THE ENGINE (WHILE I AM DRIVING AND THIS HAPPENS). THIS HAPPENS AT SLOW SPEEDS (RESIDENTIAL AREA WITH CHILDREN PLAYING IN STREETS, HIGH SPEEDS (WHILE ON THE AUTOBAHN), DURING TURNS (DRIVING ON HILLY CURVED ROADS LUCKILY I HAVEN'T EXITED THE ROADWAY YET!), BRAKING (AT STOP LIGHTS), WHILE PARALLEL PARKING; POWER BRAKES STOP OPERATING, POWER STEERING STOPS OPERATING, GAS PEDAL STOPS RESPONDING TO INPUT - ALL DUE TO THE ENGINE THAT STOPS OPERATING. WHAT I BELIEVE NOW DUE TO THE WIRELESS IGNITION MODULE GOING FROM ON POSITION TO ACCY A MALFUNCTION WITH IN THE WIM. IT'S LIKE SOMEONE JUST KILLED THE ENGINE, BUT ALL LIGHTS, RADIO, EVERYTHING ELSE ELECTRICAL STILL OPERATES PERFECTLY. MILEAGE 135,000 MILES THERE ARE NO INDICATORS THAT THE ENGINE HAS CEASED TO OPERATE EXCEPT THAT THE RPMS ARE AT 0 (EVEN AT IDLE RPMS SHOULD BE AROUND 1,000 RPMS). NO OTHER INDICATOR LIGHT ILLUMINATES. CONNECTED OBD2, NO CODES, I EVEN DRIVE WITH A BLUE DRIVER ATTACHED AND WHEN IT HAS HAPPENED THERE ARE NO CODES RECORDED. THESE CARS ARE HAZARDS ON THE ROADS AND IT IS SHAMEFUL DODGE WILL NOT ADMIT THEIR MISTAKE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413841April 25, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN CRANKS BUT WILL NOT TURN OVER / START. STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407516April 11, 2021
STRUCTURE:BODY
POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404613March 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCKED MANUALLY OR WITH THE KEY FOB OR WITH THE UNLOCK BUTTON IN THE VAN. SO THIS DOOR WILL NOT OPEN AT ALL. IT'S STUCK SHUT. ALSO WHEN I PRESS THE UNLOCK BUTTON INSIDE THE VAN AND ON THE FOB IT MAKES A LOUD BUZZING NOISE. THIS HAPPENED LAST EVENING AFTER I HAD LOADED MY KIDS IN THE CAR TO GO HOME AND PARKED IN THE DRIVEWAY. I WAS UNABLE TO GET MY 1 YEAR OLD OUT OF HER CAR SEAT FROM THE REAR DRIVERS SIDE SLIDING DOOR. THIS IS DEFINITELY A SAFETY HAZZARD. WHAT IF THAT WAS THE ONLY WAY OUT OF THE VEHICLE DUE TO AN ACCIDENT. WE WOULD BE TRAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402628March 12, 2021
STRUCTURE:BODY
THE SLIDING DOOR SUDDENLY QUIT WORKING. IT IS LOCKED BUT WILL NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE DOOR CANNOT BE OPENED AT ALL. WORKED FINE WHEN ENTERING THE VEHICLE BUT WOULDN'T OPEN WHEN TRYING TO EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397112February 20, 2021
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE HAS BEEN REGULARLY MAINTAINED. THERE'S A HUGE ELECTRICAL ISSUE, HAS BEEN EVER SENSE I'VE OWNED IT. THE TRANSMISSION IS GOING ON IT, AND I'M JUST OVER 100K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396753February 18, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SINCE I BOUGHT THE VEHICLE FROM A PREVIOUS OWNER, THE CAR ALL OF A SUDDEN STALLS ON THE HIGHWAY, A TOTAL SHUT DOWN OCCURS WHILE DRIVING ON HIGHWAY OR LOCAL ROADS. IT IS REALLY A SCARY SITUATION. WHEN I LOOKED INTO PRODUCT RECALL ON THIS VEHICLE, NOTHING SHOWS UP, EXCEPT SEVERAL COMPLAINTS OF THE SAME MATTER. I FOUND OUT FROM THE WEB IT IS A FAILURE OF TOTALLY INTEGRATED FUEL SYSTEM FAILURE AND ALSO RELATED TO A FUEL PUMP RELAY FAILURE. SO FAR, NO RECALLS FROM CHRYSLER/DODGE MANUFACTURERS.NO GOVERNMENT ACTIONS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396406February 16, 2021
ELECTRICAL SYSTEM
PASSENGER SLIDING DOOR BUZZES WHEN LOCKED OR UNLOCKED. STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395960February 12, 2021
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHUT-OFF, CAUSING THE BATTERY TO BECOME DRAINED. THERE WAS AN ABNORMAL HUMMING NOISE DETECTED WHILE THE VEHICLE WAS IDLING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391071February 1, 2021
FUEL/PROPULSION SYSTEM
FUEL PUMP REMAINS ON EVEN WHEN THE IGNITION IS OFF, THIS HAS HAPPENED 4 TIMES, AND IS CONTINUING MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391118February 1, 2021
ELECTRICAL SYSTEM
DOES NOT START IT HAS TIPM FUEL PUMP RELAY FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389040January 20, 2021
SUSPENSION
WHEELCHAIR-ACCESSIBLE CONVERSION BY FR CONVERSIONS INCLUDES A REPOSITIONED REAR SUSPENSION PANHARD ROD, THE SOLE LATERAL STABILITY LINK FOR THE AXLE. THE REPOSITIONED CHASSIS MOUNTING BRACKET FOR THE PANHARD ROD SEPARATED FROM THE VAN IN A STRAIGHT-ROAD SINGLE VEHICLE HIGHWAY ROLLOVER CRASH. EVIDENCE CURRENTLY SUPPORTS THAT THIS BRACKET MOUNTING (WELDED TO THE CONVERSION'S SHEET METAL) MAY HAVE PARTIALLY FAILED PRIOR TO THE ROLLOVER CRASH. THE LOSS OF FUNCTION OF A PANHARD ROD REDUCES VEHICLE CONTROLLABILITY. THIS COMPLAINT SUBMITTED BY A THIRD PARTY NOT INVOLVED WITH THE INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11387790January 12, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
I CAN BE DRIVING AT 40- 50 MILES AN HOUR AND IT JUST SHUTS DOWN. THE POWER STEERING GOES OUT AND BRAKE LIGHT SOMETIMES COMES ON. I CAN'T STEER IT. ONCE I WAS IN A CURVE ON A NARROW ROAD WHEN THIS HAPPENED AND I ALMOST RAN OFF THE ROAD. AT TIMES WHEN I'M GOING ABOUT 30 MILES AN HOUR AND IT JUST STOPS ON ME. IT WILL START RIGHT BACK UP. IT HAS HAPPENED AT LEAST 3 TIMES. SOMETIMES IT WILL START UP AND IMMEDIATELY DIE. AT OTHER TIMES IT WILL START AND RUN FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378572December 8, 2020
STRUCTURE:BODY
DRIVER'S SIDE REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. THE LOCKING MECHANISM SEEMS TO BE FROZEN AND I CANNOT OPEN IT USING THE KEY FOB, MANUALLY, OR WITH THE BUTTON IN THE DRIVER'S AREA. I CANNOT ACCESS MY CHILDREN FROM THE EXTERIOR OF THE CAR UNLESS I USE THE OTHER SIDE DOOR. THIS IS A SERIOUS SAFETY HAZARD, ESPECIALLY IF WE WERE IN A VEHICLE ACCIDENT ANY REAR PASSENGER COULD GET TRAPPED INSIDE. THIS IS APPARENTLY A KNOWN COMMON PROBLEM AND SHOULD BE ADDRESSED WITH A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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