Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11252392August 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING WITH MY 4 KIDS AGED 13, 11, 8 AND 3 WHEN THE CARAVAN STALLED WHILE IN MOTION AT THE RED LIGHT NEAR A MAJOR INTERSECTION WITHOUT PRIOR WARNING. WITH NO POWER STEERING OR BREAKS, THE VAN STOPPED IN THE MIDDLE OF THE INTERSECTION AND ON COMING TRAFFIC HAD TO BREAK HARD TO PREVENT A COLLISION. BOULEVARD DODGE CHRYSLER DIAGNOSED THE ISSUE AS FAULTY ELECTRICAL ISSUE WITH THE FUEL PUMP. THE REPAIR COST ME $478 (DEC. 3 2018). ON TUESDAY JAN 15 2019 THE CAR STARTED DIFFERENT ELECTRICAL PROBLEMS. WHEN I TOOK THE CAR BACK TO THE SAME DEALER THEY TOLD ME THE CAUSE IS THE TIPM WHICH WOULD COST ABOUT $2000. WHEN I STARTED MY RESEARCH I REALIZED THAT BOTH ISSUE ARE RELATED AND CAUSED BY THE TIPM. THIS IS AN ONGOING ISSUE WITH MANY MODELS OF FCA WHICH SOME VEHICLES HAD RECALLS FROM FCA. I AM NOT THE ONLY ONE WHO HAS EXPERIENCES STALLING DUE TO TIPM ISSUE ON CARAVAN. THIS IS A SERIOUS ISSUE AND NHTSA AS WELL AS TRANSPORT CANADA HAS TO PROTECT THE PUBLIC BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS. ON FEB 14 I HAD MORE ELECTRICAL PROBLEMS THIS TIME WITH AN IGNITION COIL DEFAULT DUE TO THE TIPM. REPAIR COST $ 265.90. ON AUGUST 29 THE CAR STALLED AGAIN IN MOTION WHILE DRIVING ON THE SERVICE ROAD OF A MAJOR HIGHWAY. THEREFORE NO POWER BRAKES OR STEERING. THAT IS BESIDE THE FACT THAT THE CAR WON'T START OR HAS DIFFERENT FLASHING LIGHTS ON THE DASH BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245281August 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
INTERNAL FUEL PUMP RELAY FAILURE WITHIN TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241654August 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THERE IS A FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. THIS CAUSES MY VEHICLE TO STALL IN THE MIDDLE OF THE ROAD OR NOT START WHEN I AM AWAY FROM HOME. WE HAVE BEEN STUCK BLOCKING TRAFFIC ON THE MIDDLE OF A BUSY HIGHWAY MULTIPLE TIMES DUE TO A FUEL PUMP RELAY THAT STOPS WORKING AND DISRUPTS GAS FLOW TO THE ENGINE. CURRENTLY MY CAR IS DISABLED DUE TO THIS TIPM. DIESEL DODGE VEHICLES ARE UNSAFE DUE TO THE DISRUPTION IN THE POWER MODULE THAT SUPPLIES EVERY SYSTEM IN THE CAR WITH POWER TO KEEP THE VEHICLE RUNNING. AS I WAS DRIVING TODAY, MY AIR CONDITIONER STOPPED, ALL LIGHTS ON THE DASHBOARD LIT UP AND I'LL TRY AM IS IN THE CAR WE'RE ARRANGING THIS CAUSED ME TO TURN AND GO HOME IMMEDIATELY SO I WOULD NOT GET STUCK IN THE MIDDLE OF THE HIGHWAY. ONCE I GOT HOME I WAS ON ABLE TO START MY VEHICLE AND IT CURRENTLY HAS NO POWER AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234874July 25, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
MY VEHICLE WAS AT JEFF WYLER CHRYSLER, DODGE AND JEEP IN BATAVIA, OHIO FOR A WEEK PLUS A FEW DAYS. IN ALL OF THAT TIME THAT THIS VEHICLE WAS HAVING ITS TRANSMISSION ISSUES DIAGNOSED AND INSPECTED, THE SERVICE DEPARTMENT FAILED TO ADDRESS THE OPEN RECALL OF NHTSA RECALL #17V-376, FCA RECALL #T33 FOR THE STEERING WHEEL WIRING. THE DEALERSHIP KNOWS ABOUT OPEN RECALLS AND, YET FAILED TO PERFORM THE REPAIRS ON THIS VEHICLE. INSTEAD, IT ALLOWED MY VEHICLE TO BE TOWED FROM ITS LOT BACK TO MY HOME ADDRESS, DESPITE KNOWING THAT IT FAILED TO ADDRESS THE RECALL. DODGE CUSTOMER CARE REPRESENTATIVES INFORMED ME OF THIS RECALL WHILE I WAS ON THE PHONE WITH THEM AND STILL THE DEALERSHIP DID NOT EVEN MAKE MENTION OF THIS. THEY FAILED TO REPAIR THE POTENTIALLY DANGEROUS OR FATAL ISSUES WITH THE VEHICLE AND DODGE FAILED TO ENSURE THAT THE VEHICLE RECALL WAS COMPLETED DURING ALL OF MY CONVERSATIONS WITH DODGE AND DODGE EXECUTIVE OFFICE PERSONNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233669July 21, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
DODGE HAS KNOWN ABOUT ISSUES WITH TRANSMISSIONS FOR YEARS 2011 GRAND CARAVAN MODELS AND HAS PUT OUT SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE ISSUES AND ISSUES WITH OXYGEN SENSORS AS WELL. NOW, MY VEHICLE IS AT A DEALERSHIP WITH A TRANSMISSION THAT NEEDS TO BE REPLACED AND FAULTY O2 SENSORS THAT TOTAL BETWEEN $6,000 AND $7,000 WORTH OF WORK. DODGE ALSO KNOWS ABOUT BRAKE ISSUES THAT AFFECT THE SAFE OPERATION AND STOPPING OF THESE MODELS AND HAS YET TO REPAIR ANY OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232763July 17, 2019
FUEL/PROPULSION SYSTEM
WHEN YOU PLACE KEY IN IGNITION CAR WILL NOT TURN OVER. THERE IS A CONSTANT CLICKING SOUND , BUT CAR WILL NOT START. AFTER NUMEROUS ATTEMPTS CAR WILL ONLY START IF YOU TAKE CAR OUT OF PARK, THEN SHIFT INTO REVERSE AND THEN BACK INTO PARK. ONCE THIS HAS BEEN DONE THEN CAR WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229875July 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2011 DODGE GRAND CARAVAN HAD A FAULTY TIPM AND IS A KNOWN PROBLEM COSTING WELL OVER $1500.00 AT DODGE TO GET A NEW TIPM. THIS EFFECTS THE STABILITY CONTROL MODULE, THE TRANSMISSION ELECTRONIC SHIFTING, THE BRAKE LIGHTS AND THE AIR CONDITIONING JUST TO NAME A FEW ISSUES. WE HAVE REACHED OUT TO DODGE AND THEY WILL NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222595June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN WOULD TURN OVER BUT NOT START. THIS CONTINUES TO HAPPEN OVER AND OVER. THE DEALERSHIP TOLD ME I NEEDED A NEW TIPM AND FUEL PUMP. BUT FOUND OUT THIS IS A VERY COMMON PROBLEM, AND THEY ISSUED A RECALL FOR OTHER VEHICLES WITH THIS SAME PART. IT IS THE FUEL RELAY SWITCH INSIDE OF TIPM THAT GOES BAD. IT SEEMS THE FUEL PUMP IS FINE. I CAN BUY A REPAIR PART VERY CHEAP. THIS IS PLASTERED ALL OVER ONLINE AND I THINK THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210417May 28, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN DRIVING, THE VAN WILL START SHAKING AND SHUT DOWN. THIS HAS HAPPENED WHILE IN PARK TOO. ALSO, WHEN VAN WON'T START, WE OPEN UP THE FUSE BOX AND SOMETIMES JUST BY PUTTING YOUR HAND ON THE FUSE BOX THE ELECTRICAL SYSTEM WILL "START-UP" THEN WE CAN CYCLE THE VAN ON. THIS HAS HAPPENED WHILE PARKED OUTSIDE THE BANK AND WHILE AT A RED LIGHT IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207107May 12, 2019
ELECTRICAL SYSTEM
FUEL PUMP RELAY IS FAULTY AND NOT SERVICEABLE. POWER TO FUEL PUMP CAN AND DOES CUT OUT WITHOUT WARNING. MY CAR HAS ONLY 54;653 MILES WHEN RELAY QUITE. AN AFTERMARKET BYPASS DEVISE WAS NEEDED TO KEEP VEHICLE RUNNING. LUCKILY MY VEHICLE WAS PARKED WHEN RELAY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204749April 30, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE CAMSHAFT AND FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204552April 29, 2019
AIR BAGS
2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11196843April 17, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL. 2011 DODGE GRAND CARAVAN. WE BOUGHT IT IN JUNE 2018 ..PROBLEMS BEGAN IN JILY 2018. IT BEGAN WITH TIRE SENSOR LIGHT COMING ON AND STAYING ON BUT NO ISSUES....THEN ADVANCED TO NOT STARTING AT ALL..EVALUATION RESULTING IN SEVERAL TOWING BILLS EVEN AFTER 2 NEW FUEL PUMPS PUT IN..THEN A FUEL PUMP RELAY. RAN FOR A WHILE AND CONTINUED TO SHUT POWER OFF WHILE DRIVING ON HIGHWAYS, BACK RDS. NO WARNING LIGHTS JUST SHUT OFF. MORE TOWING COSTS. VERY DANGEROUS SITUATIONS DUE TO NO WARNING AND WHILE DRIVING WHEN VEHICLE JUST OFF. NOW U UNDERSTANDING NUMEROUS DODGE GRAND CARAVANS DEALING W SAME ISSUES AND REFUSING RECALL...PUTTING LIVES AT HIGH RISK ESPECIALLY W A SPECIAL NEEDS IN VEHICLE, MY LITTLE KIDS AND KIDS SCOUT FRIENDS. ITS CURRENTLY UNABLE TO SAFELY DRIVE DUE TO ITS UNEXPECTED SHUT OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195549April 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOTH REAR AUTO DOORS AUTOMATICALLY SHUT AS SOON AS THEY OPEN. THEY DO NOT STAY OPEN LONG ENOUGH TO SAFELY REMOVE MY DISABLED CHILD FROM THE REAR SEATING. IT HAS BECOME A SAFETY HAZARD. IF I TURN AUTOMATIC FEATURE OFF, IT DOES THE SAME THING STILL. AS SOON AS THE DOOR OPENS ALL THE WAY, IT AUTOMATIC SHUTS ITSELF. THIS HAS BEEN AN ISSUE FOR A FEW WEEKS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195005April 9, 2019
ELECTRICAL SYSTEM
ON OCCASION THE FUEL PUMP WOULD REMAIN ON AFTER THE KEY WAS TURNED OFF. THIS WAS BEING CAUSED BY THE FUEL PUMP RELAY GETTING STUCK. HAD TO PULL THE FUSE TO GET IT TO STOP. TWICE THIS LEFT ME STRANDED WITH A DEAD BATTERY. NOTICED THAT THERE IS A RECALL FOR CHRYSLER, THESE ARE THE SAME VEHICLES, RECALL SHOULD BE ISSUED FOR THE DODGE ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194816April 8, 2019
AIR BAGS, SERVICE BRAKES
THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190774March 27, 2019
ELECTRICAL SYSTEM
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO VEHICLE'S PCM MALFUNCTION CAUSING THE ALTERNATOR TO OVERHEAT AND BATTERY TO FAIL. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190283March 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, MY VAN WOULD SUDDENLY ACCELERATE. IT DID THIS MULTIPLE TIMES THEN IT WOULDN'T START. AFTER RESEARCHING OTHER COMPLAINTS ON THIS MAKE AND MODEL WE TRIED THE FUEL RELAY BYPASS. IT FIXED THE PROBLEM FOR A WHILE BE EVENTUALLY IT STOPPED WORKING. THE FUEL RELAY IS THE PROBLEM AND NEEDS TO BE RECALLED BECAUSE THERE ISN'T A WAY TO PERMANENTLY FIX THE PROBLEM AT THIS TIME. DODGE ISSUED RECALLS FOR THE DURANGO AND JEEP GRAND CHEROKEE FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184768March 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THERE ARE TWO FACETS OF THIS ISSUE. FIRST ISSUE: IT BEGAN STARTING HARD BACK IN NOVEMBER IT WOULD CRANK BUT NOT TURN OVER AND START. IT WILL OFTEN LEAVE US STRANDED MYSELF AND YOUNG CHILDREN FOR 20-45 MINUTES WAITING FOR IT TO START.SECOND ISSUE: THE FUEL PUMP WILL REMAIN RUNNING WHEN VEHICLE IS SHUT OFF AND CONTINUE TO RUN TILL BATTERY IS DEAD. ALTERNATOR HAS BEEN REPLACED IN PAST YEAR AND HAS BEEN TESTED TO BE GOOD, BATTERY HAD TO BE REPLACED TWICE IN TWO YEARS. WHEN DIAGNOSED BY A DODGE DEALERSHIP THE ISSUE IS SAID TO BE A POWER DISTRIBUTION MODULE WHICH COSTS $1,008.00 NOT INCLUDING LABOR. THE PART IS ORDERED BUT ON NATIONAL BACKORDER WITH NO ESTIMATED TIME OF ARRIVAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184949March 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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