Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10213449January 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY 12/29/07 AS I WAS RETURNING FROM MY MOTHER'S HOME WITH MY 2 YOUNG CHILDREN OUR TRANSMISSION FAILED. I WAS DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY WHEN, WITH ABSOLUTELY NO PREVIOUS WARNINGS OR PROBLEMS OR EVEN AN INDICATOR LIGHT, MY 2002 DODGE GRAND CARAVAN SPORT WITH 128K MILES MADE A SUDDEN LOUD THUMP NOISE (ACCORDING TO MY 6 YEAR OLD SON IN THE BACK SEAT IT SOUNDED LIKE WE RAN OVER SOMETHING) AND THE VEHICLE PROCEEDED TO DOWN SHIFT DRAMATICALLY. I WAS ABLE TO PULL ONTO THE SHOULDER BUT WAS UNABLE TO CONTINUE. I HAD TO HAVE MY WIFE DRIVE, WITH OUR YOUNGEST CHILD, BACK TO RESCUE US FROM THE SIDE OF THE ROAD. THE CAR HAD TO BE TOWED AS IT WOULD NOT MOVE AFTER THAT. WE ARE STILL WAITING FOR REPAIRS. I DON'T THINK THIS SHOULD HAVE HAPPENED AND CERTAINLY NOT WITHOUT ANY WARNING OR PROBLEMS PREVIOUSLY.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212709December 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER THE VEHICLE IS PARKED IN COLD WEATHER OR GETS WET, THE BRAKE SYSTEM LOCKS AND THE VEHICLE IS UNABLE TO MOVE. HE HAD TO REMOVE THE REAR BRAKE DRUM IN ORDER TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (NUMBER 10019632) AFFECTING THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM AND INFORMED THE CONTACT THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS NOT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE IS 72,000. UPDATED 01/29/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212766December 17, 2007
SERVICE BRAKES, HYDRAULIC
2002 DODGE GRAND CARAVAN WITH DEFECTIVE BRAKES. CONSUMER STATES THAT THE FRONT BRAKE PADS, ROTORS, AND REAR DRUM BRAKES HAVE BEEN REPLACED OR FIXED 5 TIMES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211389December 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AT NIGHT AND TURN BACK ON AFTER 1-2 SECONDS. OCCASIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE AGAIN FOR SEVERAL MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-0408 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210457December 1, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPERS CAME ON WITHOUT CAUSE OR WARNING AND WILL NOT TURN OFF EVEN WITH IGNITION OFF AND KEY REMOVED. HAD TO REMOVE FUSE AND DISABLE WIPERS TO DRIVE CAR AND KEEP BATTERY FROM DISCHARGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210156November 28, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205668October 15, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING BETWEEN 10-20 MPH, THE BRAKES SQUEALED AND MADE A GRINDING NOISE WHEN APPLIED. HOWEVER, THE VEHICLE STILL STOPPED NORMALLY. A POLICE REPORT WAS FILED. THE FRONT BRAKES WERE REPLACED, THE FRONT ROTORS WERE CUT, AND THE REAR DRUMS WERE CUT AND ADJUSTED AT 9,000, 22,000, 33,000, 45,000, AND 61,000 MILES. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE BRAKES HAVING A LOT OF WEIGHT ON THE FRONT END. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 67,000. THE DEALER STATED POWER STEERING NOISE, VEHICLE REVVING ON HILLS. UPDATED 11/14/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204256September 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR. AFTER THE REPAIR WAS MADE, THE MECHANIC STATED THAT THE PCM ELECTRICAL BOARD WAS FAILING, WHICH COULD CAUSE THE VEHICLE TO FAIL AT ANYTIME. THE CONTACT CALLED DODGE CUSTOMER SERVICE AND WAS GIVEN THE RUN AROUND. THREE WEEKS AFTER THE REPAIR WAS PERFORMED, WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY LOST POWER AND WAS TOWED TO HIS RESIDENCE. HE JUMPED THE BATTERY AND WAS ABLE TO RESTART THE VEHICLE. HE WAS INFORMED THAT THE ONLY WAY TO CORRECT THE FAILURE WOULD BE TO REPLACE THE ENTIRE ELECTRICAL BOARD. THE VEHICLE IS CURRENTLY STILL AT HIS HOME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,200 AND FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201588August 31, 2007
EXTERIOR LIGHTING:TAIL LIGHTS
THE TAIL LIGHT COVER ON THE PASSENGER REAR BLEW OFF AS I TRAVELED ON A HIGHWAY. THE TAIL LIGHT COVER HAD COME LOOSE. WHEN EXAMINED THE GLUE APPEARED TO HAVE FAILED. I THOUGHT IT WAS STRONG ENOUGH TO HOLD. I WAS WRONG. NOW I HAVE A TAIL LIGHT WITHOUT A LENS SO THE LIGHTS ARE WHITE WHEN I PUT ON MY BRAKES OR TURN SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201285August 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
AT 62,000 MILES THE CAR WOULD NOT SHIFT INTO GEAR. AFTER MOVING THE GEAR SHIFT ALL THE WAY UP AND DOWN IT ENGAGED, BUT BEGAN DOWNSHIFTING VERY HARD FROM 4TH TO 3RD. DEALER PERFORMED MAINTENANCE AND REPROGRAMMED THE MODULE WHICH RESOLVED THE PROBLEM FOR ABOUT 8,000 MILES. AGAIN, SAME THING HAPPENED THIS TIME DEALER JUST REPROGRAMMED MODULE. THE PROBLEM WAS RESOLVED FOR ABOUT 9,000 MILES AND AGAIN THE TRANSMISSION HAS BEGUN DOWN SHIFTING VERY HARD. WHEN DECELERATING THE CAR CLUNKS AND CATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200517August 22, 2007
AIR BAGS
AIRBAG LIGHT HAS HAD TO BE RESET BY DEALER SEVERAL TIMES SINCE WE HAVE BOUGHT THE VEHICLE NEW IN 2002. TIRED OF PAYING $100 FOR THEM TO PROVIDE A TEMPORARY, UNEXPLAINED INEFFECTIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198939August 9, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MY VANS POWER STEERING STARTED TO WHINE AND VIBRATE DURING THE COLD DRIVING UNTIL IT WARMED UP A YEAR AGO, CALLED THE LOCAL DEALERSHIP AND WAS INFORMED THAT THERE WAS NO RECALLS ON THE POWER STEERING FOR MY VAN. TOOK THE CAR IN BUT BY THE TIME I HAD DRIVEN THERE IT WAS NOT MAKING ANY NOISE SO NOW THEY ARE ACTING AS IF THE SOUND IS ALL IN MY HEAD. LOOKED UP RECALLS ON YOUR WEBSITE AND FOUND THAT THERE HAD BEEN A RECALL ON THE HOSES BUT THE DEALERSHIP STILL SAYS NO RECALL. THE NOISE IS WORSE AND SO IS THE VIBRATION I FEAR A FAILURE BUT NO ONE WILL FIX WHAT ISN'T HEARD. AFTER READING SEVERAL OTHER COMPLAINTS ABOUT THE SAME THIS SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196555July 17, 2007
SEATS:FRONT ASSEMBLY:RECLINER
THIS COMPLAINT WAS IN REGARD TO THE DRIVER'S FRAME SEAT BREAKING ON A 2002 DODGE CARAVAN WHILE THE VEHICLE WAS IN OPERATION. TO ME THIS WAS A SERIOUS SAFETY ISSUE. A CALL TO CHRYSLER CORPORATION WAS UNSUCCESSFULLY AS THE COMPANY WILL NOT COVER THIS LOSS DUE TO MILEAGE, WHICH SHOULD NOT BE A FACTOR IN THE DRIVER'S SEAT COMING APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194999June 29, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHEN THE AIR CONDITIONER IS ACTIVATED, THE PASSENGER SIDE FLOOR BECOMES DAMP. ALSO, THE LCD SCREEN ON THE RADIO NO LONGER OPERATES. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191834May 28, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER SIDE FRONT AIRBAG IS NONOPERATIONAL. VEHICLE RECALLED IN THE PAST DUE TO CONDENSATION BUILDUP IN THE FRONT DASH AREA LEADING TO ELECTRICAL FAILURE. I BELIEVE THIS CONDENSATION OR FAULTY SENSOR MAY BE LEADING TO FAILURE OF THE AIRBAG COMPONENT. I ALSO DROVE THIS VEHICLE FOR 2 YEARS IN HEAVY SALT WHILE IN UPSTATE NEW YORK SERVING IN THE ACTIVE DUTY ARMY. I AM CURRENTLY STATIONED IN VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191326May 21, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190660May 14, 2007
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FUEL TANK CONTROL VALVE WELD JOINT HAS BEEN LEAKING FOR THREE WEEKS. THE MECHANIC FOUND THE LEAK AFTER THE VEHICLE WAS TAKEN IN BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING. THE CONTACT STATED THAT THERE IS A SAFETY RECALL THAT DOES NOT APPLY TO HIS VIN. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187288April 8, 2007
STEERING:RACK AND PINION:RACK, EQUIPMENT:MECHANICAL
WE HAVE CHASED POWER STEERING ISSUES THROUGHOUT THE LIFESPAN OF MY 2002 GRAND CARAVAN SPORT. NOISE , SHAKING AND VIBRATING. LOCAL DODGE DEALER REPLACED EVERYTHING - PUMP, RESERVOIR , LINES , SERVICE BULLETINS AND RECALLS. EVEN REPLACED THE RACK AND PINION AT 70,000 BY THE 6TH TRIP IN , THEY REPLACED THE RESERVOIR SCREEN . FIXED ALL NOISE AND ISSUES . NOW , AT 110,00 MILES ,THE RACK AND PINION IS LEAKING LIKE A SIEVE AND NO ONE WILL ADDRESS THE ISSUE THAT THIS PART ONLY HAS 35,00 MILES ON IT AND IT WAS NOT THE BROKEN PART IN THE FIRST PLACE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187108April 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCH ON THE 2002 DODGE GRAND CARAVAN REQUIRED REPLACEMENT TWICE IN A 15 MONTH SPAN. THISWAS FOR THE POWER SLIDING DOOR. IT WAS REPLACED ON 12/29/2005, AND REQUIRED REPLACEMENT AGAIN ON 4/5/07. I HAVE BEEN FORTUNATE THE FAILURE HAS NOT OCCURRED WHILE THE VEHICLE HAS BEEN IN MOTION, BUT AM CONCERNED ABOUT THE FREQUENT FAILURES. THE DOORWAS NOT SUBJECTED TO ABUSE, AND HAS NOT BEEN MODIFIED IN ANY WAY FROM FACTORY SPECS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186582March 30, 2007
STEERING:RACK AND PINION
THE RACK AND PINION IS LEAKING, CAUSING THE POWER STEERING FLUID TO LEAK ON OUR 2002 DODGE GRAND CARAVAN SPORT. WE HAD THE RACK AND PINION REPLACED IN FALL OF 2005 AFTER HAVING TROUBLE WITH STEERING. NOW IN MARCH OF 2007 WE ARE TOLD BY THE SERVICE SHOP THAT IT NEEDS TO BE REPLACED AGAIN AND THAT THESE VANS TEND TO HAVE THIS PROBLEM. UPON CONTACTING CHRYSLER THEY INFORM US THAT THEY WILL NOT HELP US REPLACE THIS PART BECAUSE THE VAN IS NO LONGER UNDER WARRANTY. THE PROBLEM SEEMS TO START WITH A NOISE WHEN WE TURN THE WHEEL, EVENTUALLY BECOMING VERY LOUD AND HARD TO TURN AS THE PROBLEM WORSENS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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