Dodge Grand Caravan Complaints (2005)

996 consumer complaints on file.

#10171970October 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE FRONT BRAKE FAILURE-- WE PURCHASED OUR 2005 DODGE GRAND CARAVAN NEW, IN LATE SPRING 2004. SINCE THEN, WE HAVE HAD TO REPLACE THE FRONT BRAKES TWICE, ONCE AT 18,000 MILES, AND NOW AT 35,000 MILES. OUR DRIVING HABITS HAVE NOT CHANGED AND PREVIOUSLY (FOR THE LAST 25 YEARS, WITH 5 DIFFERENT CARS) WE HAVE GONE 30,000 - 40,000 MILES BETWEEN BRAKE JOBS. THIS VEHICLE REPLACED A 10-YEAR OLD PLYMOUTH GRAND VOYAGER WHICH HAD NO PROBLEMS WITH BRAKE WEAR. THE DEALER SERVICE MANAGER SAYS HE HAS SEEN 2005 GRAND CARAVANS COMING IN NEEDING BRAKE JOBS AT ABOUT 25,000 MILES, BUT NOT 18,000 MILES. YET, NEITHER THE DEALER NOR CHRYSLER ADMITS THAT THERE IS A SYSTEM OR COMPONENT PROBLEM. I SPOKE WITH CHRYSLER CUSTOMER SERVICE AND THEY WERE, AT BEST, RELUCTANTLY HELPFUL. THEY HAVE AGREED TO PAY FOR THE PARTS, BUT NOT THE LABOR. SO, I HAVE NOW HAD TO PAY, IN PART, FOR FRONT BRAKE JOBS TWICE IN LESS THAN 3 YEARS, AVERAGING LESS THAN 18,000 MILES BETWEEN THE REPAIRS. THIS IS TOTALLY UNACCEPTABLE. NEEDLESS TO SAY, IF CHRYSLER DOESN'T DO SOMETHING ELSE TO REMEDY THIS SITUATION, THIS WILL BE THE LAST CHRYSLER PRODUCT I WILL OWN...AND I WILL NOT BE KEEPING THIS MINIVAN MUCH LONGER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171744October 24, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE, THE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE EMISSION GAS RECIRCULATION VALVE (EGR) HAD TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO COINCIDED WITH THE DEALERSHIP DETERMINATION. THE CONTACT WAS VERY CONCERNED BECAUSE THE EGR VALVE WAS PART OF THE EMISSION CONTROL. UPDATED 11/30/2006 - THE CONSUMER PURCHASED AND INSTALLED THE PART HIMSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171214October 18, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS A CLUNKING NOISE COMING FROM UNDER THE VEHICLE WHENEVER IT WAS DRIVEN OVER AN UNEVEN SURFACE. THIS WAS ACCOMPANIED BY LOOSENESS IN THE STEERING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE FRONT SWAY LINKS AND BUSHINGS NEEDED REPLACEMENT. THE PARTS WERE REPLACED, WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169668October 1, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE STOPS. MOTOR SHUTS OFF, NO POWER AVAILABLE. AT HIGHWAY SPEEDS. VERY DANGEROUS LOSS OF CONTROL IN TRAFFIC! HAPPENED AT LEAST 4 TIMES FROM DATE OF PURCHASE MAY 2005 TO AUGUST 2006, BUT ONLY AT START UP IN PARKING LOT. THEN IT HAPPENED AT HIGHWAY SPEED ON THE HIGHWAY WITH 4 CHILDREN IN VAN AGES 1, 2, 8 AND 10 YEARS OLD! HAVE NO FAITH IN SAFETY OF VEHICLE! DEALER STILL WANTS ME TO DRIVE AROUND WITH THE KIDS IN THIS CONDITION AND I CANNOT PUT MY CHILDREN IN DANGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169475September 27, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I OWN A 2005 DODGE GRAND CARAVAN THAT IS APPROXIMATELY ONE YEAR OLD. ON 8/18/06, I WAS DRIVING AND A COOLANT SPRAYED ONTO MY LEG CAUSING BURNING AND PERMANENT SCARING. I WAS ABLE TO CONTROL THE VEHICLE TO THE SIDE OF THE ROAD. DEALER TECH INDICATED THAT THE HEATER CORE TUBE BROKE INSIDE THE VEHICLE AT THE HEATER CORE. I CALLED THE MANUFACTURER NUMBER AND WAS ADVISED THAT I WOULD RECEIVE A WRITTEN CORRESPONDENCE WITHIN 12 DAYS. WITHIN ONE WEEK OF THE ACCIDENT A MANUFACTURERS REPRESENTATIVE INSPECTED THE VAN. TODAY IS 9/27/06, I HAVE LEFT SEVERAL MESSAGES TO THE NUMBER PROVIDED BUT HAVE RECEIVED NO RESPONSE. I'M NOT SURE WHAT THE ROOT CAUSE OF THE PROBLEM IS OR IF THE CAR WILL BE SAFE AGAIN TO DRIVE. I HOPE YOU CAN HELP,ASIDE FROM PHYSICAL AND ECONOMIC DAMAGES INCURRED, I AM CONCERNED THAT IF A SIMILAR ACCIDENT OCCURS AN EVEN MORE TRAGIC RESULT MAY OCCUR. THE VAN IS NOW AT THE DEALER THAT WE PURCHASED THE VEHICLE FROM. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10169150September 24, 2006
ENGINE AND ENGINE COOLING
LAST SATURDAY 09/16/2006 MY HUSBAND AND I WENT TO DROP OFF A KEY FOR THE OTHER CAR WE OWN. MY HUSBAND WAS DRIVING. HE DROVE OUT OF THE PARKING LOT THE VAN STALLED. HE TRIED TO RESTART THE VAN, IT WAS NOT STARTING. WE SWITCHED PLACES TO GET THE VAN OUT OF TRAFFIC. CALLED AAA AND HAD THE VAN TOWED TO TARPON DODGE LOCATED IN TARPON SPRINGS FL. THEY CHECKED THE VAN OUT AND SAID THE ENGINE WAS MESSED UP. IT WAS ENGINE BLOCK. THERE WAS NO WARNING LIGHTS TO INDICATE ANY PROBLEM. WE HAD OUR OIL CHANGED WE HAVE ONE RECEIPT ABOUT ONE OR TWO WEEKS OLD, CAN NOT LOCATE THE OTHER RECEIPTS. THEY CLAIM THEY TESTED THE OIL AND IT IS DIRTY. DAILMER CHRYSLER CORPORATION IS TURNING US DOWN ON REPAIRS AND WE ARE ONLY GOING TO RECEIVE 1 DAY RENTAL CHANGE OF $35.00. THE DEALER SAID TELL WOULD TAKE $150.00 OFF OUR $3800.00 PLUS BILL NOT INCLUDING TAXES. THERE HAS BEEN OTHER COMPLAINTS ABOUT THIS SAME PROBLEM. FIRST I TOLD THEM TO REPAIR THE 2005 DODGE GRAND CARAVAN SO IT WOULD NOT VOID THE SO CALLED WARRANTY AFTER THE SHOCK OF THE BAD NEWS. FIRST I WOULD LIKE YOU TO INVESTIGATE THIS. SECOND I HOPE THAT OTHERS WILL BE PROTECTED BY YOUR INVESTIGATION, SO THEY WILL NOT HAVE TO GO THROUGH THIS ORDEAL. THIRD RENTAL CAR COST IS GOING TO BE AROUND $1500.00 APPROX. AND THEY SHOULD COVER THE COST WHILE THE REPAIR UNTIL THE VAN IS REPAIRED. I AM HOPEFUL THAT MAYBE THROUGH YOUR INVESTIGATION THAT SOME IF NOT ALL OF THE COST WOULD BE COVERED. BUT AS I STATED BEFORE IF YOU CAN ASSIST OTHERS SO THEY DO NOT HAVE TO GO THROUGH THIS ORDEAL IT WOULD HELP OTHER CONSUMERS THAT WOULD BE THE BEST OUT COME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167041August 30, 2006
POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A CITY STREET, THE LEFT FRONT DRIVER SIDE AXLE FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE LEFT FRONT FRACTURED AXLE. AFTERWARDS, WHILE DRIVING 45 MPH ON A CITY STREET, THE RIGHT PASSENGER SIDE FRACTURED WHICH CAUSED A LOSS OF VEHICLE CONTROL. A CRASH WAS AVOIDED BY USING BRAKE PRESSURE. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RIGHT FRONT FRACTURED AXLE. THE MANUFACTURER WAS ALERTED. UPDATED 09/16/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166510August 25, 2006
VISIBILITY:GLASS, SIDE/REAR
2005 GRAND CARAVAN WITH PRIVACY GLASS, I WAS STANDING 10' FROM CAR PARKED IN DRIVEWAY PAST 14 HRS, LEFT REAR SIDE WINDOW EXPLODED OUTWARD SENDING GLASS SHARDS 10' PERIMETER. AMBIENT TEMP WAS 67'F. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166020August 19, 2006
STEERING:RACK AND PINION, EQUIPMENT
MY 2005 DODGE CARAVAN (ID4GP24RX5B305163) HAD THE RACK AND PINION REPLACED AT 30,709 MILES. AT 47,208 MILES THE RACK AND PINION AND PUMP HAD TO REPLACED AGAIN. THE VEHICLE WAS SEEN BY DEALER BEFORE SEVERAL TIMES BEFORE THEY CONFIRMED THE PROBLEM WITH THE RACK AND PINION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163962July 31, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THAT THE POWER DOOR LOCKS DO NOT FUNCTION PROPERLY. THE DOORS HAVE TO BE LOCKED MANUALLY. THE DEALERSHIP DETERMINED THE LOCKS NEEDED TO BE UPDATED WITH NEW SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163337July 24, 2006
STRUCTURE
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THROUGH A FLOODED AREA, WATER SEEPED IN THROUGH THE PLUG OPENING FOR THE SPARE TIRE. DUE TO THE WATER, THE PLASTIC COVER WAS PULLED HALFWAY OFF THE TIRE, CAUSING IT TO DRAG ON THE ASPHALT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THE CAUSE OF THE DEFECT WAS DUE TO WATER SPRAYING UNDER THE COVER OF THE TIRE THEREFORE WEIGHING IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162946July 20, 2006
ENGINE AND ENGINE COOLING
I BOUGHT MY VEHICLE IN DEC 2005, IN JUNE 2005 THE AIR CONDITIONER STARTED BLOWING HOT AIR, I BROUGHT IT TO THE DEALER ON 2 SEPARATE OCCASIONS AND THEY TOLD ME NOTHING WAS WRONG WITH IT. MY VEHICLE HAS 39,000 MILES ON IT AND THE A/C COMPRESSOR JUST SEIZED. I CALLED MY DEALER TO INFORM HIM OF THIS AND THAT IT SHOULD BE COVERED EVEN THOUGH I'M 4,000MILES OVER MY WARRANTY BECAUSE OF MY EARLIER COMPLAINTS, HE TOLD ME HE COULDN'T PROMISE ME ANYTHING BUT HE WOULD SPEAK TO HIS SUPERVISOR. I HAVE NOT HEARD BACK FROM MY DEALER AT THIS POINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162468July 15, 2006
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
2005 DODGE GRAND CARAVAN PURCHASED APRIL 18, 2005 FROM ENTERPRISE CAR SALES. IT ALREADY HAD 24,000 MILES ON IT. IN JULY OF 2006- THE CV JOINT BROKE. THE VAN CURRENTLY HAD 39,000 MILES ON IT PUTTING IT JUST OUT OF THE WARRANTY BY A FEW THOUSAND MILES. THE CAR WOULD NOT GO INTO ANY GEAR SINCE THE JOINT WAS BROKEN- IT MADE A LOUD RUMBLING NOISE AS THE GEARS GROUND AGAINST EACH OTHER. IT HAD TO BE PUT IN NEUTRAL AND PUSHED INTO A PARKING LOT. THERE IS NO EXCESSIVE USE OR ABUSE OF THE VAN TO CAUSE THIS TO HAPPEN. THIS SHOULD BE COVERED BY THE MANUFACTURER. NEVER HAD I A CAR OR VAN THAT HAD THE CV JOINT GO WITHIN A YEAR'S TIME. THE MANUFACTURER DOES NOT SUPPLY CV JOINTS- THE ENTIRE SHAFT MUST BE REPLACED. HAD I BEEN TRAVELING ON A BUSIER HIGHWAY AND AT A HIGHER SPEED, IT COULD HAVE BEEN DEADLY. I HAD TWO SMALL CHILDREN IN THE CAR AND HAD TO PUSH THE VAN OUT OF A BUSY INTERSECTION CAUSING A POTENTIALLY DEADLY SITUATION. POWERTRAIN COVERAGE USED TO BE STANDARD AT 7 YEARS/70,000 MILE. WHY DID THIS CHANGE AND BECOME A PAID EXTENSION OF WARRANTY? DODGE SHOULD STAND BEHIND THEIR PRODUCT AND WARRANTY THEIR POWERTRAINS FOR LONGER THAN 36,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160733June 26, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS BURNED ON THE FOREARM WHILE REACHING UNDER MY VAN FOR AN ITEM THAT HAD FALLEN ON THE GROUND. THE EXHAUST PIPE RUNS VERY CLOSE TO THE SIDE OF THE VEHICLE AND IS NOT PROTECTED BY ANY SORT OF HEAT SHIELD. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160599June 23, 2006
AIR BAGS
AIR BAG WARNING LIGHT IS COMING ON INTERMITTENTLY. THE VEHICLE ONLY HAS 22K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159017June 5, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE DRIVING IN THE RAIN THE WIPERS STUCK TOGETHER CAUSING THE MOTOR TO BURN OUT. THERE IS A NHTSA RECALL, # 06V067000, REGARDING THE WIPER/WASHER MOTOR. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157982May 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:RACK AND PINION, SUSPENSION:FRONT:STABILIZER BAR
FIRST NOTICED POPPING/RUBBING NOISE IN FRONT END. TOOK IN AND THEY REPLACED THE FRONT STABILIZER BUSHINGS AND ETC.. THAT WAS IN OCT 2005. I HAVE TAKEN BACK TO WILSON DODGE IN JACKSON, MS 3/4 TIMES SINCE. THE PROBLEM STILL EXIST. THE SERVICE MAN SAID HE HEAR NOISE WHEN TURNING 1/4 TO RIGHT. BUT WHEN I WENT TO PICK UP VEHICLE THEY HAD NOT DONE ANYTHING TO IT. I HAVE A FRIEND THAT'S A MECHANIC. HE SAID THE RACK AND PINION SYSTEM IS GOING OUT AND IS BAD. I HAVE STATED THIS TO WILSON DODGE. THEY WANTED ME TO SIGN THE LAST PAPER WORK BUT I WOULD NOT SIGN BECAUSE THEY HAD NOT FIXED PROBLEM. I AM TAKING TO OTHER DODGE DEALER SHIP THIS WEEK TO SEE IF THEY CAN FIND PROBLEM. ALSO I HAD TO REPLACE THE BRAKES ALREADY AT 26,000 MILES. AND THEY SAID I NEEDED NEW ROTORS. THIS IS RIDICULOUS. I HAD A 1998 DODGE CARAVAN AND ONLY HAD TO REPLACE BRAKES ONCE ON IT AND IT HAD 98,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158394May 16, 2006
INTERIOR LIGHTING
2005 GRAND CARAVAN INSTRUMENT PANEL LIGHTS ON THE HEAD LIGHT CLUSTER, CRUISE CONTROL, DRIVER SIDE WINDOWS AND LOCKS DID NOT WORK. * TS ***NAR*** THE CONSUMER WAS TOLD THE VEHICLE WAS DESIGNED WITH NO LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155503April 17, 2006
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED THE EXHAUST PIPE PROTRUDES BELOW THE BOTTOM OF THE VEHICLE. THE CHILD MAY TOUCH THIS PIPE. UPDATED 5/10/2006 - THE EXHAUST PIPE PROTRUDES BELOW THE BOTTOM OF THE VEHICLE AND IS TOO CLOSE TO THE OUTSIDE EDGE (ROCKER PANEL). THE PIPE IS LOCATED ON THE RIGHT SIDE OF THE VEHICLE WHICH IS THE SIDE THE CONSUMER CHILD SAFETY SEAT IS INSTALLED. WHEN THE SLIDING DOOR IS OPENED THE CHILD COULD BE BURNED BY THE PIPE. THE CONSUMER INDICATED THAT THE PIPE IS ONLY LIKE THIS ON THE STOW AND GO MODEL GRAND CARAVAN. UPDATED 5/10/2006 - THE PARKING BRAKE CABLE HAD TO BE REPLACED AND REROUTED. THE ENGINE RAN ROUGH WHILE IDLING AND IN PARK. THE FUEL GAUGE WAS ERRATIC. AT 1/4 OF A TANK OR LESS THE NEEDLE MOVES BACK AND FORTH FROM EMPTY TO 1/4 OF A TANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154177March 30, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FRONT AIR BAG SENSOR REPLACEMENT COMPLETED FOLLOWING MULTIPLE SESSIONS OF AIR BAG LIGHT COMING ON, BUT GOING OUT AFTER A PERIOD OF TIME. BY TIME IT STAYED ON THE WARRANTY HAD EXPIRED DUE TO HIGH MILEAGE THAT I DRIVE. DEALER HAD TO SOLDER WIRE INTO SYSTEM TO MAKE REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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