Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11193886April 4, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS PARKED, THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193508April 2, 2019
STRUCTURE:BODY
I OWN A 2016 DODGE CARAVAN AND THE DRIVERS SIDE SLIDING DOOR LOCK IS STUCK BETWEEN THE LOCK AND UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THE DOOR LOCK OR LACK WOULD NEED TO BE REPLACED AND THE REPAIR WOULD COST $900 (AND DUE TO MILEAGE WAS NOT COVERED NOW BY THE WARRANTY). THE DOOR IS STILL UNABLE TO BE USED AND CAUSES A SERIOUS SAFETY CONCERN IF IN AN ACCIDENT DUE TO INABILITY TO GET OUT OF THE VEHICLE ON THAT SIDE. WHEN THE DEFECT WAS IDENTIFIED THE VEHICLE WAS PARKED AND HAS BEEN OVERNIGHT. I ATTEMPTED TO USE SLIDING DOOR CONTROL ON KEY FOB WHICH DIDN'T WORK AND SO ATTEMPTED TO UNLOCK DOOR WITH KEY FOB TO OPEN IT MANUALLY AND THAT DIDN'T WORK EITHER. I GOT INSIDE THE VEHICLE AND ATTEMPTED TO UNLOCK THE DOOR MANUALLY AND THAT WAS UNSUCCESSFUL. ADDITIONALLY, SLIDING DOOR CONTROL ON FRONT CEILING (ALLOWS DRIVER TO OPEN AND SHUT BOTH SLIDING DOORS) ATTEMPTED TO BE USED AND WAS ALSO UNSUCCESSFUL. THIS APPEARS TO BE A PROBLEM THAT MULTIPLE DODGE CARAVAN OWNERS ARE EXPERIENCING AND NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192503March 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192275March 28, 2019
UNKNOWN OR OTHER
APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191772March 27, 2019
UNKNOWN OR OTHER
THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190773March 27, 2019
POWER TRAIN
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191063March 23, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191124March 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190271March 20, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189713March 18, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187270March 16, 2019
ELECTRICAL SYSTEM
PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186965March 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186798March 14, 2019
POWER TRAIN
ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186329March 12, 2019
UNKNOWN OR OTHER
THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185538March 9, 2019
STRUCTURE:BODY
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185073March 8, 2019
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183957March 4, 2019
UNKNOWN OR OTHER
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183585March 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182257February 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AND THE RPMS INCREASED TO 7,000. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS RESTARTED AND DRIVEN TO WILDE CHRYSLER JEEP DODGE RAM SOUTH STREET (262-544-5400, LOCATED AT 1710 WI-164, WAUKESHA, WI 53186) WHERE THE TECHNICIAN UPDATED THE COMPUTER AND STATED THAT THERE WERE NO OTHER FAILURES WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180818February 18, 2019
STRUCTURE:BODY
AFTER ONLY 27,000 MILES THE SLIDING DOOR ON THE DRIVERS SIDE WILL NOT UNLOCK/OPEN BY ANY MEANS LEAVING IT IMPOSSIBLE TO GET OUT OF THE BACK IN CASE OFF AN EMERGENCY. ALSO THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK EVEN WHILE DRIVING WHICH MEANS SOMEONE COULD OPEN IT WHILE THE CAR IS MOVING AND FALL OUT. I BELIEVE DODGE HAS INSTALLED A BATCH OF BAD ACTUATORS FOR THESE DOORS. SEARCHING THE INTERNET I HAVE FOUND THIS IS HAPPENING A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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