Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10394530March 29, 2011
ENGINE AND ENGINE COOLING
THE VAN MOTOR CUT OUT WHILE TURNING LEFT AT AN INTERSECTION AND ANOTHER CAR COLLIDED WITH THE VAN. THE FRONT AIR BAGS WENT OFF . THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END. ON NUMEROUS OCCASIONS I COMPLAINED TO THE DEALER THAT THE ENGINE WAS STALLING, CUTTING OUT, MISSING AND LACK OF POWER. THE DEALER COULD NOT FIND A PROBLEM AND NOTHING SHOWED UP ON THE COMPUTER. THE DEALER HAS A RECORD ON FILE OF MY COMPLAINTS. HAS ANYONE PURSUED LEGAL ACTION REGARDING SIMILAR PROBLEMS SUCH AS I HAVE EXPERIENCED?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10392573March 23, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. THE FAILURE RECURRED WHILE DRIVING TO INCLUDE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390235March 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STOPPED AND THEN TRY TO DRIVE FORWARD OR REVERSE, THERE WOULD BE A PAUSE AND THEN SUDDENLY JERK FORWARD/REVERSE AND THEN BE OKAY. THE LAST TIME BEFORE I HAD IT SERVICED, (UNDER WARRANTY), I WAS ABLE TO DRIVE FORWARD BUT REVERSE WOULD ONLY LAST A FEW SECONDS BEFORE IT WOULDN'T WORK. YOU PRESS ON THE GAS BUT IT WOULDN'T MOVE. IF YOU PUT INTO FORWARD AND THEN REVERSE IT SOMETIMES LET YOU REVERSE FURTHER BUT ONLY A FOOT AT A TIME. NEW 2010 GRAND CARAVAN WITH 5100 [XXX] IS GETTING THE TRANSMISSION REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391648March 14, 2011
UNKNOWN OR OTHER
1ST OCCURRENCE: WHILE DRIVING, THE ENGINE SHUT OFF, 11/13/10. HAD VEHICLE TOWED TO DEALER. THEY REPLACED PCM "PROGRAM CONTROL MODULE". 2ND OCCURRENCE: 3/5/11. ENGINE SHUT OFF WHILE DRIVING. COULD NOT CONTROL CAR, HIT A SNOW BANK AND CRACKED FRONT BUMPER. HAD VEHICLE TOWED TO DEALER. THEY SAID NO CODES WERE ISSUED BY THE COMPUTER. CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. VEHICLE STILL AT DODGE DEALER AS OF 3/14/11. NO SOLUTION. WE ARE AFRAID TO USE THE CAR LET ALONE ON THE HIGHWAY. SEVERAL U.S. REPORTS OF SAME PROBLEM ON INTERNET. POSTED PROBLEM ON AUTOBEEF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389891March 11, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED OF THE RECALL FOR THE ELECTRICAL SYSTEM WHICH WILL BE RELEASED IN APRIL. THE CONTACT STATED THAT IF THE VEHICLE CONTINUED TO SHUT OFF IN TRAFFIC A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386718March 7, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE HAD ONLY RECURRED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION), BUT THE REPAIRS COULD NOT BE PERFORMED YET FOR AN UNSPECIFIED REASON. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386288March 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE CONTACT STATED THE FAILURE OCCURRED APPROXIMATELY FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS TESTING YET THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,067. UPDATED 03/23/11 *BF THE DEALER WAS UNABLE TO VERIFY OR DUPLICATE THE PROBLEM. UPDATED 04/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381150February 8, 2011
ENGINE AND ENGINE COOLING
I HAVE HAD PROBLEMS WITH MY 2010 DOGE GRAND CARAVAN SINCE WE BOUGHT IT. BUT ON 2/7/11 I THOUGHT WE WERE GOING TO DIE DUE TO THE CAR SHUTTING DOWN AT 60 MILES PER HOUR. WE WERE DRIVING 60 MPH IN THE FAST LANE OF TRAFFIC WHEN THE ENGINE SHUT OFF. I LOST MY POWER STEERING AND POWER BRAKES AND DID MY BEST TO PULL OFF TO SAFETY. I CALLED THE DEALERSHIP AND A SERVICE MAN ASKED ME TO CHECK TO SEE IF I HAD RAN OUT OF GAS. I STILL HAD ABOUT 10 GALLONS IN MY TANK. THE VAN DID TURN BACK ON SO HE HAD ME DRIVE ABOUT A MILE OR SO TO HIS GARAGE. HE PUT THE CAR ON A COMPUTER TO CHECK THE CODES. HE CLAIMS THERE WAS NO CODES INDICATING THIS ENGINE FAILURE. NO SURPRISE BECAUSE THIS DEALERSHIP, THE SAME ONE I BOUGHT THE VAN TELLS ME THERE IS NOTHING WRONG EACH TIME SOMETHING LIKE THIS HAPPENS. I CHECKED THE INTERNET AND THERE ARE SEVERAL OTHER COMPLAINTS SHOWING ENGINE FAILURE ON THIS MAKE AND MODEL AT 60 MILES PER HOUR. SOME OF THE COMPLAINTS INVOLVED CHILDREN SITTING IN THE BACK SEAT WHEN THE VAN'S ENGINE DIED AT 60 MPH. I REPORTED THIS TO CHYSLER AND HAVE A CASE NUMBER [XXX]. I WAS TOLD TO CONTACT ANOTHER DEALERSHIP WHICH I CALLED TODAY. THEY TOLD ME THE SERVICE MANAGER WAS NOT IN AND SOMEONE WOULD CALL ME BACK. NO ONE HAS CALLED ME BACK SO I AM WRITING THIS COMPLAINT IN HOPES THAT I WILL GET HELP WITH THIS URGENT MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377893January 19, 2011
STEERING
2010 DODGE GRAND CARAVAN SE SHUT DOWN WITH LOSS OF STEERING CONTROL WHEN TURNING LEFT IN TO A PARKING LOT. WAS ABLE TO STOP, PUT VEHICLE INTO PARK AND RESTART WITH NO ISSUES. AS WITH OTHER COMPLAINTS, VERY SCARY IF THIS HAPPENS AT A BUSY INTERSECTION. SCARY ENOUGH TO MENTION IT TO MY WIFE SO THAT IF SOMETHING SHOULD HAPPEN TO ME IN AN ACCIDENT AND WITNESSES SAY I JUST SEEMED TO STOP RIGHT IN FRONT OF ANOTHER VEHICLE, SHE WILL KNOW WHAT THE CAUSE OF THE ACCIDENT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375213January 8, 2011
SEATS, UNKNOWN OR OTHER
DRIVER ARM REST DOES NOT SUPPORT WEIGHT AND WILL FALL DOWN CAUSING DRIVER TO BRIEFLY LOSE CONTROL OF CAR. WE TOOK THE CAR TO THE DEALERSHIP TODAY AND WAS TOLD THIS IS A DESIGN FLAW AND THERE IS NOTHING THEY CAN DO TO CORRECT THIS PROBLEM. SO I HAVE A 2010 DODGE GRAND CARAVAN SE THAT HAS ALL KINDS OF PROBLEMS LIKE ONLY GETTING 19 MILES TO A GALLON WHEN ADVERTISED AS 25 AND NOW THE ARM REST BASICALLY COLLAPSES ANY TIME WEIGHT IS PUT ON IT ON THE DRIVER'S SEAT. ALL THE OTHER ARM RESTS ARE SUPPORTIVE EXCEPT THE ONE YOU NEED MOST. THE SERVICE DEPARTMENT TOLD ME OTHER CUSTOMERS HAVE VOICED THE SAME COMPLAINT AND HE COULD TAKE ME TO THE NEW VANS ON THE LOT AND SHOW ME THE SAME PROBLEM WITH CARS NEVER DRIVEN SO I KNOW THIS IS A DEFECTIVE ARM REST JUST BY WHAT HE HAS TOLD ME. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372829December 23, 2010
ENGINE AND ENGINE COOLING
THIS IS A LEASED VEHICLE. I HAD IT APPROXIMATELY 6 MONTHS WHEN DRIVING 65 MPH ON A FREEWAY THE ENGINE ABRUPTLY STOPPED JUST LIKE SOMEONE TURNED THE KEY OFF. THE STEERING BARELY ALLOWED ME TO GET TO THE SIDE OF THE ROAD. I WAS ABLE TO PUT THE CAR INTO NEUTRAL AND RESTART IT. THE 2ND OCCURRENCE WAS 3 WEEKS AFTER THE 1ST BUT THIS TIME IT WAS WHEN TRYING TO ACCELERATE ONTO A FREEWAY WHERE TRUCKS AND CARS WERE DRIVING 75 MPH! THE 3RD OCCURRENCE WAS ABOUT 6 WEEKS AFTER THE 2ND. ALL 3 TIMES THE DEALER COULD NOT FIND A PROBLEM NOR REPLICATE THE PROBLEM. PLEASE READ THE OTHER SIMILAR COMPLAINTS AT THIS WEB SITE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/GRAND_CARAVAN/2010/ *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369019December 2, 2010
ENGINE AND ENGINE COOLING:ENGINE
THE PROBLEM DESCRIBED HAS HAPPENED TWICE, BOTH IN SIMILAR CIRCUMSTANCES. WHILE DRIVING AT AROUND-TOWN SPEEDS (~35 MPH OR LESS), AND MAKING A LEFT TURN THE VEHICLE HAS COMPLETELY STALLED. THE ENGINE STOPS, AND THE DRIVER EXPERIENCES REDUCED STEERING/BRAKING, WITH NO THROTTLE. ONCE THE VEHICLE HAS COME TO A COMPLETE STOP AND BEEN SHIFTED INTO NEUTRAL OR PARK, THE VEHICLE CAN BE RESTARTED. VEHICLE IS A 2010 GRAND CARAVAN SXT W/ THE 4.0L ENGINE. AFTER THE FIRST TIME THE DEALERSHIP CHECKED, BUT COULD NOT FIND ANY CODES OR LOOSE WIRES. VEHICLE HAD ~6,000 AND THEN 7,000 MILES AT EACH INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368193November 29, 2010
PARKING BRAKE
ON APRIL 30, 2010 MY 2010 DODGE CARAVAN EMERGENCY BRAKE WAS BROKEN, AND REPLACED BY DEALERSHIP. ON NOVEMBER 24, 2010, OUR EMERGENCY BRAKE HAS GONE OUT YET AGAIN, AND WILL NEED TO BE REPLACED. ALONG WITH OUR EMERGENCY BRAKE GOING OUT, I HAVE NOTICED THE OIL CHANGE LIGHT CONTINUOUSLY STAYS ON, EVEN AFTER EACH OIL CHANGE COMPLETED AND LIGHT RESET HAS BEEN COMPLETED, WITHIN1-3 DAYS THE LIGHT COMES BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367468November 19, 2010
VEHICLE SPEED CONTROL:CRUISE CONTROL
2010 DODGE GRAND CARAVAN. CONSUMER STATES PROBLEM WITH CRUISE CONTROL/TRANSMISSION *TGW THE CONSUMER STATED THE PROBLEM HE ENCOUNTERED OCCURRED WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED. WE HE APPROACHED THE TOP OF A HILL, THE CRUISE CONTROL REDUCED SPEED, BUT INSTEAD OF COASTING DOWN HILL, THE VEHICLE SEEMED TO DOWNSHIFT TO LOW GEAR. THE CRUISE CONTROL WOULD NOT DISENGAGE WITH EITHER THE BRAKE OR THE CANCEL BUTTON. THE CRUISE CONTROL WOULD NOT DISENGAGE UNTIL THE SPEED WAS LESS THAN 15 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362159October 24, 2010
FUEL SYSTEM, GASOLINE
BOUGHT BRAND NEW DODGE CARAVAN MAR 23 2010 AND JUNE IT KILLED WHILE DRIVING 40-45 MPH AND TOOK 45 MINUTES TO START AGAIN. BROUGHT IT TO BENSON IN GREER SC WHERE WE BOUGHT THE CAR AND BECAUSE THE COMPUTER DID NOT SHOW ANYTHING THEY DID NOTHING. KILLED AGAIN AND BROUGHT TO DEALERSHIP. SAID THEY WOULD HOOK IT TO COMPUTER BUT COULD ONLY FIX IT IF IT SHOWED SOMETHING. LUCKILY IT KILLED ON THEM AND THEY HAD TO PUSH IT INTO SHOP. THE CAR KILLED AGAIN FOR THE THIRD TIME OF US, AND BARELY MISSED HAVING AN ACCIDENT. THEY TOLD US THAT IT WAS ONE OF TWO PARTS AND THEY HAD ONLY REPLACED ONE PREVIOUSLY. WHEN ASKED WHY THEY TOLD US THEY WOULD HAVE TO PAY FOR PARTS IF TURNED THEM INTO GMAC AND THEY WERE GOOD. THEY OBVIOUSLY HAD NO CONCERN FOR OUR SAFETY OR OTHERS ON THE ROAD WHEN THE VEHICLE JUST SUDDENLY STOPS WHEN DRIVING ACCELERATED SPEED. IT WAS CONSIDERED A LEMON BY THERE ARBITRATION BOARD HOWEVER, THEY JUST TELL US TO DRIVE IT TILL IT KILLS AGAIN OR KILLS US OR SOMEONE ELSE. BENSON DEALERSHIP, GREER SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361017October 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STALLED WHILE REVERSING OUT OF A PARKING SPACE. MOMENTS LATER, WHILE VEHICLE WAS IN PARK AND RUNNING, VEHICLE BEGAN TO DRIFT BACKWARDS AND HIT ANOTHER VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10360213October 13, 2010
AIR BAGS:FRONTAL
I WAS DRIVING AT 55 MPH,WHEN A DEER RAN IN FRONT OF ME AND I STRUCK IT. I DID NOT HAVE TIME TO HIT MY BRAKES, AND I HIT THE DEER AT FULL SPEED, SQUARE ON WITH THE FRONT OF MY 2007 DODGE CARAVAN. IT BROKE MY FRONT BUMPER, RADIATOR, A/C CONDENSER, HEADLIGHT, FENDER, ETC. ALTHOUGH I HIT THE DEER AT 55 MPH, MY AIRBAGS DID NOT DEPLOY. I HAD MY SEATBELT ON, BUT STILL SUFFERED A BAD WHIPLASH AND STRAINED BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10358955October 3, 2010
ELECTRICAL SYSTEM
LEMON VEHICLE BUT DEALER STATES THAT IT IS NOT: 2010 DODGE GRAND CARAVAN SXT 4.0L , INTERMITTENT STALLING OF THE ENGINE WITHOUT WARNING OR SERVICE LIGHTS, WILL RESTART. STALLING BEGAN IN JUNE 2010, WAS PURCHASED IN 3/10. DEALER HAS NOT BEEN ABLE TO REPLICATE THE STALLING FAILURE DUE TO THE INTERMITTENT NATURE. REPAIRS ATTEMPTED: REPROGRAMMING, MOVING A WIRING HARNESS, REPLACEMENT OF WIRELESS CONTROL MODULE. SEEMS TO STALL MORE ON LEFT TURNS, OR WHEN OUTSIDE TEMPERATURES ARE 90+ DEGREES FOR LONG PERIODS. ALSO HAD TO HAVE REAR BRAKES AND ROTORS REPLACED DUE TO PREMATURE WARPING AND BRAKE FAILURE: REPAIR REPLACED COMPONENTS, ONLY TO STILL HAVE DRIVER SIDE WORKING HARDER THAN LEFT AND FRONT BRAKES, FINALLY OIL LEAK APPEARED AND DIAGNOSIS WAS A FAILED OIL COOLER, REPAIR: REPLACE OIL COOLER: TO BE DONE ON 10/4/10. OVERALL VEHICLE IS UNSAFE DUE TO THE UNANNOUNCED STALLING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357736September 26, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2010 DODGE GRAND CARAVAN. THIS VAN HAS SHUT DOWN FOUR TIMES NOW WHILE I HAVE BEEN DRIVING IT. THIS HAPPENED AGAIN THIS PAST WEEKEND AT THE HIGHEST SPEED WE HAVE EVER BEEN TRAVELING WHEN THE ENGINE SHUTS DOWN; 45 MPH. MY CURRENT MILEAGE IS 9400. THE FIRST TIME I NOTICED THIS ROUTINE ENGINE SHUT DOWN WHILE DRIVING WAS AROUND 5,000 MILES @ 06/2010. AS FAR AS SPEEDS WHEN IT SHUTS DOWN, IT HAS HAPPENED AROUND 45 MPH, 35 MPH, AND THE OTHER TWO TIMES PRIOR WERE MUCH SLOWER SPEEDS. THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO ABOUT IT. THE CAR ALSO SEEMS TO STALL OUT AND NOT START ABOUT 1 OUT OF 30 STARTS. I HAVE FILED A COMPLAINT WITH CHRYSLER ON THE VAN ROUTINELY SHUTTING DOWN AND STEERING WHEEL LOCKING. THE VAN WILL RESTART ONCE IT STOPS, BUT THIS IS A DEATH ACCIDENT WAITING TO HAPPEN. I HOPE SOMEBODY READS THIS AND LOOKS INTO IT. I HAVE THE 3.3L V6 ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357326September 24, 2010
TIRES
WE PURCHASED A 2010 DODGE GRAND CARAVAN IN JULY OF THIS YEAR. IT HAS BEEN A DRY SUMMER HERE IN NORTHEASTERN PA AND WE HAVE NOT DRIVEN MUCH UNDER WET CONDITIONS. APPROXIMATELY TWO WEEKS AGO MY WIFE AND I WERE GOING OUT TO DINNER AND THE ROADS WERE WET FROM A SMALL AMOUNT OF RAIN. EVERYTIME WE STARTED FROM A STOP SIGN OR TRAFFIC LIGHT THE TIRES WOULD SPIN BEFORE THEY WOULD GAIN TRACTION ON THE PAVEMENT. I WAS SHOCKED THAT THIS WAS HAPPENING, AND MY WIFE STATED IT HAPPENED TO HER ALL THE TIME. THIS IS NOT A FAULT OF OURS AS THIS HAS NEVER HAPPENED PREVIOUSLY WITH ANY TIRES WE HAVE HAD ON ANY OF OUR PAST VEHICLES. THE VEHICLE DOES NOT HAVE ADDITIONAL HORSE POWER AS THE ENGINE IS THE SAME AS THE ENGINE IN THE CARAVAN THAT WE TRADED FOR THIS CARAVAN. WHEN WE CONTACTED CHRYSLER CONCERNING THIS PROBLEM THEIR RESPONSE WAS IT IS NOT OUR PROBLEM, IT IS THE TIRE MANUFACTURER'S PROBLEM. BUT CHRYSLER IS THE ONE WHO SELECTED THIS BRAND OF TIRES TO BE PLACED ON THIS NEW VEHICLE. ALSO, WHEN LOOKING UP INFORMATION ON YOKOHAMA TIRES ON THE INTERNET, I CAME ACROSS A WEB SITE THAT CONTAINED 8 PAGES OF COMPLAINTS ABOUT YOKOHAMA TIRES. I CONTACTED THE SELLING DEALER WOTOR WORLD OF WILKES BARRE, PA. AND THEY SAID THEY WOULD MAKE AN APPOINTMENT FOR US WITH THE TIRE DEALER WHEN HE WAS AT THE DEALERSHIP. IT HAS BEEN MORE THAN TWO WEEKS AND STILL NO WORD OF AN APPOINTMENT. AND THE TIRE DEALER IS LESS THAN 5 MILES FROM THE AUTO DEALER. THE TIRES ARE YOKOHAMA MODEL AVID S33 THE VEHICLE VIN IS [XXX] AND MY CHRYSLER COMPLAINT # IS 19735130. WHILE WORKING ON THIS COMPLAINT THE SELLING DEALER FINALLY RETURNED OUR CALL THAT WE PLACED TODAY AND NOW THEY ARE TRYING TO ABSOLVE THEMSELVES FOR ANY RESPONSIBILITY TO BE OF ASSISTANCE IN HANDLING THIS PROBLEM. AT THIS POINT WE DO NOT KNOW WHAT ELSE TO DO. WE ARE SENIOR CITIZENS AND ARE AFRAID TO OPERATE THE VEHICLE UNDER WET ROAD CONDITIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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