Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10437908November 30, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PADS AND ROTORS FAILED ON VAN. CHRYSLER EXTENDED WARRANTY ON FRONT BRAKE AND ROTORS BUT NOT BACK BRAKES AND ROTORS FOR UP TO $100 DEDUCTIBLE ON 36000 MILES. WHY NOT BACK BRAKES AND ROTORS? THEY ARE MADE OF SAME MATERIALS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437599November 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER A VOLUNTARY RECALL ON THE FRONT WHEEL BEARINGS, SHE WAS NOTIFIED BY THE DEALER THAT THE FAILURE WAS ON THE REAR OF THE VEHICLE AND NOT IN THE FRONT. AS A RESULT, THE REAR WHEEL BEARING, BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436300November 18, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE BRAKE PEDAL BECAME STIFF ON TWO OCCASIONS AND THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND WAS ABLE TO RESTART IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436260November 17, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE REAR BRAKES FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR BRAKE, CALIPERS, ROTORS AND THE CYLINDERS. THE LOCAL MECHANIC REPLACED THE REAR CALIPERS, ROTORS, CYLINDERS, AND THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436043November 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR ROTORS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435676November 15, 2011
SERVICE BRAKES, HYDRAULIC
I PURCHASED THE VEHICLE IN AUG 2010. TODAY'S DATE IS NOV 15, 2011. CURRENT MILEAGE IS 40,000 MILES. I USE THE CAR FOR COMMUTING TO WORK ON THE HIGHWAY. THE FRONT BRAKES AND FRONT ROTORS NEED TO BE REPLACED. THE STEERING WHEEL HAS BEEN SHAKING VIOLENTLY. I RECEIVED A LETTER FROM CHRYSLER GROUP LLC DATED OCT 24, 2011 STATING "THE WARRANTY PERIOD FOR MY FRONT BRAKE PADS AND FRONT ROTORS HAS BEEN EXTENDED BECAUSE SOME OF THE MINIVANS MAY NEED THE PADS AND ROTORS REPLACED EARLIER THAN EXPECTED." IT HAS BEEN EXTENDED TO 3 YEARS/36,000 MILES. UNFORTUNATELY, MY DEALERSHIP WILL NOT HONOR THE WARRANTY WITH ME BECAUSE OF THE CURRENT MILEAGE AT 40,000. MY ISSUE IS THE FACT THAT THE CAR IS ONLY 1YR 4 MONTHS OLD AND ALREADY NEEDS NEW PADS AND FRONT ROTORS. I UNDERSTAND FROM VARIOUS DEALERSHIPS THAT THE FRONT ROTORS ARE NOT BUILT TO HANDLE THE WEIGHT OF THE VEHICLE. I CAN SUPPLY THE TWO DEALERSHIPS THAT GAVE ME THIS INFORMATION. I BELIEVE THAT BY WRITING THE LETTER THEY ARE ADMITTING A DEFECT IN THE MANUFACTURING OF THE 2009-2011 DODGE GRAND CARAVAN AND IT SHOULD BE RECALLED. BREAKS ARE NOT A PART OF THE VAN THAT CAN WAIT TO BE REPAIRED. EVENTUALLY, SOMEONE WILL GET HURT. I HAVE CONTACTED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AND THEY STOOD BY THE LETTER. I AM HAVING THE VAN REPAIRED BY AN AUTO MECHANIC AND WILL SAVE THE DAMAGE PARTS FOR PROOF AND RESOURCES TO MY CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434739November 7, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 CHRYSLER DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ABNORMALLY BEFORE SHUTTING OFF. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER THEN ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,693.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433604October 30, 2011
ENGINE AND ENGINE COOLING
TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429221October 9, 2011
ELECTRICAL SYSTEM
WAS DRIVEING ABOUT 40MPH WHEN ALL ELECTRICAL POWER FAILED NO TURN SIGNALS WIPERS RADIO BRAKE LIGHTS POWER WINDOWS ETC. PULLED OVER TO SIDE OF ROAD AND WHEN ITURNED OFF IGNITION ALL POWER CAME BACK ON. THIS IS THE SECOND TIME THIS HAS OCCURED. ALSO, HAVE TROUBLE WITH THE IGNITION OF THIS VEHICLE SOMETIMES TAKES 2 OR 3 TRIES TO START. VEHICLE WAS TAKEN TO DEALER FOR A RECALL OF THE IGNITION BUT SEEMS TO HAVE CREATED OTHER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428912October 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWN A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PARKING BRAKE ENGAGED AND THE BRAKES BEGAN TO SMOKE. THE BRAKES ALSO EMITTED A BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. AFTER ALLOWING THE BRAKES TO COOL DOWN, THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE PARKING BRAKE DISENGAGED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/27/11*BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT, BUT IT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM WOULD OCCUR WHILE DRIVING AT CITY SPEEDS AND STOPPING THE VEHICLE AND ENGAGING THE PARKING BRAKE DID NOT ALWAYS WORK. THE FIRST TIME THE VEHICLE WA TAKEN TO THE DEALER, THE REAR BRAKES WERE REPLACED AS THEY HAD BURNED UP WHEN THE BRAKES ENGAGED WHILE DRIVING. UPDATED 11/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428653October 6, 2011
ELECTRICAL SYSTEM:IGNITION
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING FREQUENCY OPERATED BUTTON IGNITION KEY *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL, EVEN THOUGH HE RECEIVED A RECALL LETTER IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427568September 27, 2011
VEHICLE SPEED CONTROL
WHEN SPEED CONTROL IS ON AT SPEEDS BETWEEN 45-65 MPH, WHEN GOING DOWNHILL, THE TRANSMISSION WILL DOWNSHIFT EXTREMELY HARD CAUSING HIGH RPMS 5500+. ATTEMPTED TO DISENGAGE MANUALLY AND BY STEPPING ON THE BRAKE BUT CONDITION CONTINUED FOR 45 SECS. PUT VEHICLE IN NEUTRAL AND COASTED REENGAGING D AT APPROX 10 MPH. OCCURRED A 2ND TIME AT 65 MPH GOING DOWNHILL 300 MILES LATER THAT SAME DAY. NO WARNING LIGHTS WERE ACTIVATED DURING BOTH EVENTS. THIS SUDDEN DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL AND LOSS OF SPEED. IN MY OPINION IS A SAFETY CONCERN. ESPECIALLY WOULD BE A CONCERN WHEN OPERATING ON ADVERSE ROAD CONDITIONS. ME CHRYSLER DEALER ADVISED NOT USE USE SPEED CONTROL. ENGINE LIGHT CAME ON NEXT DAY. ENGINE LIGHT CAME ON NEXT DAY. WILL BE GOING TO A CT DEALERSHIP ON FRIDAY FOR TROUBLESHOOTING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425762September 16, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH FURTHER REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO STALL AFTER THE RECALL WAS PERFORMED. THE CONSUMER STATED SHE NO LONGER OWNS THE VEHICLE. UPDATED 11/16/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422988September 2, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DEALER PERFORMED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF AND RELEASE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,645 AND THE CURRENT MILEAGE WAS 20,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422916September 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE BRAKING AT VARIOUS SPEEDS, THE STEERING WHEEL AND THE ENTIRE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422662August 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CONTACT WAS NOT INJURED DURING THE FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND ADVISED THAT THE FIRE ORIGINATED UNDER THE HOOD ON THE DRIVER SIDE BUT DID NOT ADVISE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10419637August 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE IGNITION UNEXPECTEDLY SWITCHED INTO THE ACCESSORY POSITION AND THE VEHICLE STALLED. AFTER A FEW MOMENTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY WOULD NOT PERFORM THE REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS TRADED IN SINCE THE RECALL REMEDY WAS NOT PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418280August 9, 2011
STEERING, SERVICE BRAKES, HYDRAULIC
VEHICLE EXHIBITS WANDERING AND EXCESSIVE VIBRATION WHILE BRAKING AND HAS DONE SO SINCE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417987August 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION SWITCH). AFTER HAVING THE VEHICLE REPAIRED, THE ELECTRICAL SYSTEM FAILED. THE POWER WINDOWS, AIR CONDITIONER, TURN SIGNALS, AND RADIO STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT SOME OF THE PARTS FOR THE VEHICLE WERE NOT FUNCTIONING PROPERLY. THE DEALER AND THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 22,346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416720August 2, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER SOME OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY ATTEMPTED TO DUPLICATE THE FAILURE THREE TIMES. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS AWAITING A FOURTH DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 41,500 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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