Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10460884June 7, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS, ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING
REAR PASSENGER WHEEL GETS EXTREMELY HOT WHILE DRIVING. IT APPEARS THAT THE CALIPER MAY BE LOCKING UP. THE REAR WHEEL ON THE DRIVER SIDE ALSO MAKES A HIGH PITCHED WHINE, WHICH IS INTERMITTENT AND USUALLY GOES AWAY BY TAPPING THE BRAKE PEDAL. WE TOOK IT TO THE DEALER AND THEY SAID WE NEEDED A REAR BRAKE JOB. HOWEVER, I BELIEVE THIS IS DUE TO DEFECTIVE CALIPERS WHICH ARE NOT RELEASING THE PADS FROM THE ROTORS. THE REAR BRAKES ON EVERY CAR I HAVE OWNED ALWAYS LAST SIGNIFICANTLY LONGER THAN THE FRONT. THE FACT THAT THE REAR PADS ARE WORN EXCESSIVELY WHILE FRONT ARE NOT INDICATES A DEFECT IN THE REAR BRAKE ASSEMBLY. THE IGNITION WAS REPAIRED AS PART OF A RECALL. HOWEVER, AFTER STARTING THE CAR, THE KEY DOES NOT RETURN TO THE "ON" POSITION. THIS ALLOWS THE CAR TO RUN AND BE DRIVEN, HOWEVER NONE OF MY LIGHTS OR DIRECTIONALS WORK. I CAN WIGGLE THE KEY TO GET IT INTO THE CORRECT POSITION, BUT SOMETIMES IT IS NOT OBVIOUS THAT THE KEY IS IN THE WRONG POSITION. THIS RESULTS IN ME DRIVING WITHOUT HEADLIGHTS IN THE RAIN AND THINKING THAT I AM SIGNALING PROPERLY IN TURNS WHEN IN FACT EVERYTHING IS OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459668May 25, 2012
SEATS
VEHICLE HAS AN ELDORADO AMERIVAN 14" LOWERED FLOOR CONVERSION. THE FRONT DRIVER AND PASSENGER SEATS INCLUDING LOWERED FLOOR SEAT BASES WOULD NOT STAY LOCKED TO THE FLOOR SECUREMENT SYSTEM. SLIGHT PRESSURE APPLIED TO BOTH WOULD CAUSE THEM TO BECOME UNLOCKED FROM THE VEHICLE FLOOR. FAMILY DROVE AROUND WITH THIS DEFICIENCY IN THE DRIVER SEAT FOR APPROXIMATELY ONE MONTH BEFORE NOTICING. FRONT PASSENGER SEAT HAD BEEN REMOVED TO ALLOW FOR AN OCCUPIED WHEELCHAIR POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459082May 21, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE IGNITION KEY FRACTURED WHEN INSERTED INTO THE IGNITION CYLINDER. THE FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458092May 11, 2012
TIRES
AFTER GETTING A FLAT TIRE, TOOK CAR TO A TIRE SHOP. FOUND NO PROBLEM WITH THE TIRE. THE SHOP SHOWED ME THE WHEEL SENSOR TRANSMITTER THAT WAS COMPLETELY CORRODED. THE NUT HOLDING IT IN PLACE HAD DISINTEGRATED, CAUSING THE TIRE TO ABRUPTLY LOSE ALL AIR. CAR HAS ONLY 23,500 MILES ON IT AND HAS BEEN IN USE FOR 2 YEARS AND 4 MONTHS. I ALSO BELIEVE SOMETHING SIMILAR HAPPENED TO ONE OF THE FRONT TIRES AT 17,000 MILES, DUE TO CONSTANT LOW TIRE PRESSURE, EVEN AFTER REPLACING THE TIRES. BUT THAT WAS HANDLED AT THE DEALERSHIP AND I WAS NOT GIVEN THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456912April 30, 2012
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS LOCATED AT THE HEADLIGHT MODULE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE HEADLIGHT MODULE WAS ON BACK ORDER.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 08-30-12 *BF THE CONSUMER CAN NOT DRIVE AT NIGHT OR IN THE RAIN. UPDATED 08/31/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451876March 15, 2012
POWER TRAIN
SHIFTER KNOB FELL OFF WHILE PARKING. THERE HAS BEEN OTHER ISSUES. WHEN I START THE CAR IF WILL TURN OFF BY IT SELF. WE BOUGHT THE CAR JUNE 2011 AND 3 MONTHS LATER AT 40K MILES THE ROTORS STARTED GOING OUT. I'VE RESEARCH THESE ISSUES AND THEY SO SP COMMON THAT IT IS EXTREMELY UNCOMFORTABLE EVEN OWNING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450608March 7, 2012
TIRES:VALVE
VALVE STEM BROKE OFF OF TIRE WHEN SERVICE STATION WAS CHANGING OIL AND HAD TO BE REPLACED, 3RD TIME IT HAS HAPPENED TO THIS VEHICLE: PRESSURE MONITORING AND REGULATING SYSTEMS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449406February 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) AND WAS REPAIRED. AFTER THE REPAIR THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN HE NOTICED THAT THE ELECTRONIC FUNCTIONS OF THE VEHICLE FAILED. THE VEHICLE DID NOT STALL BUT THE TURN SIGNALS AND THE INSTRUMENT PANEL LIGHTS WOULD NOT ILLUMINATE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446946February 7, 2012
SERVICE BRAKES, HYDRAULIC, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 TO 35 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRUCK HEAD ON. THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK DURING THE CRASH. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE ABSORBED THE IMPACT OF THE CRASH. IT WAS ALSO DETERMINED THAT THE AIR BAG FAILURE WAS NOT DUE TO ANY KNOWN ISSUES. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000. UPDATED 05/01/12*LJ UPDATED 06/14/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10446771February 6, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ELECTRONIC THROTTLE CONTROL LIGHT COMES ON PERIODICALLY, CAUSING INCONSISTENT, POOR OR NON-EXISTENT THROTTLE RESPONSE. TRACTION CONTROL LIGHT MAY ALSO LIGHT UP. RESTARTING THE VEHICLE USUALLY MAKES THE PROBLEM GO AWAY, BUT THIS IS NOT AN ACCEPTABLE SOLUTION. OCCASIONALLY, WITH THE ETC LIGHT ON, THROTTLE RESPONSE DOES NOT OCCUR AT ALL, WHICH IS HAZARDOUS IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445820January 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS ELECTRICAL SYSTEM FAILURES ON AN INTERMITTENT BASIS. THE AUTOMATIC DOORS, WINDSHIELD WIPERS, TURN SIGNALS, AND MIRROR ADJUSTMENT SYSTEM STOPPED FUNCTIONING. IN ADDITION, THE AUTOMATIC START FEATURE WOULD NOT FUNCTION AND THE KEY FOB WOULD ONLY FUNCTION ON AN INTERMITTENT BASIS. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445176January 25, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM:IGNITION), THE TURN SIGNALS, WINDSHIELD WIPERS AND THE POWER WINDOWS FAILED INTERMITTENTLY. THE CONTACT STATED THE FAILURES WERE NON-EXISTENT PRIOR TO HAVING THE RECALL REMEDY PERFORMED ON THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444564January 19, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHEN THE VEHICLE WAS IN MOTION SPORADICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 44,290.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444595January 19, 2012
UNKNOWN OR OTHER
SHORTLY AFTER PURCHASING A BRAND NEW 2010 DOGE CARAVAN WE NOTICED THERE WAS A SIGNIFICANT AMOUNT OF AIR LEAKAGE THROUGH THE TWO SIDE SLIDING DOOR (NON-AUTOMATIC) AND THEY RATTLED SIGNIFICANTLY WHEN DRIVING. WE BROUGHT IT TO THE DEALER WHO ACKNOWLEDGE THE ISSUE AND REPLACED THE LATCHES FREE OF CHARGE UNDER OUR WARRANTY. COSMETIC ISSUES WITH THE REPAIR JOB ASIDE, THE NEW LATCHES WERE NOT ANY BETTER AND WE CONTINUE TO EXPERIENCE THE SAME PROBLEMS EVEN AFTER 3+ VISITS BACK TO THE DEALER. THE LOOSE FITTING DOORS CREATE PROBLEMS ESPECIALLY IN WINTER. BOTH DOORS FREEZE SHUT (THIS HAPPENS WEEKLY) AND WILL NOT BUDGE EVEN AFTER RUNNING THE VAN FOR IN EXCESS OF AN HOUR WITH THE HEAT ON FULL. THE FINAL SOLUTION OF THE DEALERSHIP WAS TO SMEAR WHAT LOOKED TO BE LARGE AMOUNTS OF VASELINE ON RUBBER GASKETS, BUSHINGS, AND LATCHES OF THE SLIDING DOORS, WHICH MADE QUITE A MESS WHEN MY KIDS GOT INTO THE VAN. I AM UNCERTAIN AS TO THE ROOT PROBLEM WITH THE LATCHES AND DOOR SEALS. I ONLY KNOW THAT IT PRESENTS A SERIOUS SAFETY ISSUE NOT BEING ABLE TO GET MY KIDS IN AND OUT OF THE VAN IN THE WINTER TIME. I AM ALSO CONCERNED BY THE RATTLING AND WHISTLING WIND THROUGH THE SLIDING DOORS AS WE DRIVE DOWN THE ROAD. I AM CONCERNED THE LATCHES MAY WEAR TO THE POINT OF MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443411January 11, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT 50 MPH, THE BRAKE PEDAL WOULD PULSATE ABNORMALLY WITH THE ILLUMINATION OF THE ABS WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE REAR BRAKES SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BRAKE SENSOR, AND LATER REPAIRED FOR THE REAR BRAKE PADS AND CALIPERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,562. UPDATED 04/19/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441154December 24, 2011
SERVICE BRAKES, HYDRAULIC
EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440612December 20, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY FACTORY INSTALLED SUNROOF HAS LEAKED SEVERAL TIMES FLOODING THE INSIDE OF THE VAN WITH AS MUCH AS 1 1/2" OF WATER COLLECTING IN THE CONSOLE. WATER POURS OUT OF THE ELECTRICAL CONSOLE ON THE CEILING OF THE VAN AND MORE SERIOUSLY THE BUTTON ON THE DOOR JAMS FROM WHERE THE SIDE CURTAIN AIRBAGS DEPLOY. ALSO ON TO THE DASH SEEPING IN TO ELECTRONIC STUFF INSIDE THE DASH. MY MAJOR SAFETY CONCERN IS FOR ELECTRIC FIRES AND MORE IMPORTANT FOR THE AIRBAGS(HAVE THEY GOTTEN WET? HAS THE ELECTRICS INVOLVED GOTTEN WET? WHAT MIGHT THAT CAUSE?) WHICH I FEEL MAY BE COMPROMISED CAUSING THEM TO MALFUNCTION WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439317December 11, 2011
SERVICE BRAKES, HYDRAULIC
THE VEHICLE BEGAN TO SHAKE WITH ONLY 17-18000 MILES ON IT. WE REPLACED BRAKES AND ROTORS BECAUSE DODGE TOLD US THAT THE ROTORS WERE WARPED AND BRAKE PADS LOW. NOW AND 21000 I NEED TO REPLACE THEM AGAIN. THE BRAKES ARE NOT SUFFICIENT FOR THE WEIGHT OF THE VEHICLE AND THEREFORE CHRYSLER SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN INADEQUATE BRAKE SYSTEM. CONSUMERS ARE NOT ENGINEERS AND WE BUY VEHICLES TRUSTING THE MANUFACTURERS HAVE DESIGNED A CAR CORRECTLY AND WITH BASIC NECESSITY (SUCH AS A BRAKING SYSTEM) TO HAVE TO REPLACE A VANS BRAKE EVERY 3-5000 MILES IS RIDICULOUS. CHRYSLER SHOULD RECALL THIS BRAKE SYSTEM AND INSTALL NEW BRAKES ON EVERY MINI-VAN THEY PRODUCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438061December 2, 2011
SERVICE BRAKES, HYDRAULIC
BOUGHT A PRE CERTIFIED FULL WARRANTY USED VEHICLE FROM SORENSONS. AFTER THE FIRST WEEK I COMPLAINED ABOUT VAN VIBRATING WHEN TRYING TO STOP AND PROBLEMS WITH BRAKES. I WAS TOLD THEY ARE FINE. STILL COMPLAINING AFTER A YEAR TO EXECUTIVE OFFICE AT CHRYSLER I GOT AN EXTENDED WARRANTY LETTER TO GET NEW ROTORS AND FRONT BRAKE PADS DUE TO THE DEFECT ON THESE HOT SPOTS AND WARPING. I COMPLAINED FOR OVER A YEAR AND AM TOLD YES WE ADMIT THE BRAKES ARE DEFECTIVE BUT YOU MUST PAY 100.00 DEDUCTIBLE BECAUSE YOU HAVE 28000 MILES ON THE VAN. WHY AM I TO PAY A DEDUCTIBLE ON A DEFECTIVE PART THAT COULD HAVE CAUSE INJURY OR DEATH. ALL I GET IS THE RUNAROUND WITH [XXX] AT CHRYSLER. THIS IS AFTER THE IGNITION SHUT OFF AT 60 MILES AN HOUR PROBLEM AND NOW THIS. ENOUGH IS ENOUGH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437780November 30, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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