Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11646086March 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Both back doors have failed lock actuators. I’ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644639February 24, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I bought a 2016 Dodge Grand Caravan in December 2019. I just recently learned of a recall for the sliding door actuators. The driver side sliding door stopped working about 3 months after I purchased said vehicle and has never worked since. The passenger sliding door has been having problems since early 2020, about 1 year after purchasing said vehicle. Just recently it (passenger door) has not been closing nor sometimes not opening. I find this as a hazard when I am carrying family/friends, or even myself. If the vehicle were to have a fire, collision, it would be very hard for someone to enter/exit the vehicle. I am asking to have my vehicle repaired as such "recall" was made on my 2016 Dodge Grand Caravan, and I was not notified by the auto dealer, in person, nor by mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642153February 12, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, the contact depressed the accelerator pedal to merge onto the highway and heard an abnormal whining sound from the engine compartment. The contact stated that the vehicle was losing motive power. The contact stopped, turned off, and restarted the vehicle however, when the transmission was shifted into drive(D), the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission pump had failed and damaged the transmission. The contact was advised that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 106,222.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641021February 6, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The oil filter housing for Jeep Dodge Chrysler 3.6 is originally made with plastic. Now its made with metal. My van is leaking oil. I went to get an oil change and was told from the shop that I had a oil leak. Oil is all over the engine. They were telling me that they see this so often, and that it should be recalled. Jeep has the exact same issue and has a recall. I can actually smell it inside the car. This is the second time I was told this. The leak is getting worst. Times are super hard out here. I would love if someone could look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639155January 28, 2025
UNKNOWN OR OTHER
transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638674January 26, 2025
STRUCTURE:BODY
Both sliding doors are not opening from the inside or outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633430December 31, 2024
POWER TRAIN, SUSPENSION
Was driving home from work (on city streets) and noticed that the engine seemed to be idling higher than normal RPMs. Van would not shift from first gear and would not accelerate beyond about 30 MPH, very sluggish, while RPMs rose above 3K and engine made a grinding/whining sound. No warning lights of any kind came on while driving or while stopped. While stopped at a traffic light, heard several loud clunks from under the hood and van had difficulty accelerating from stop. Was able to get it to the shop where they diagnosed transmission failure - the mechanics couldn't get it out of first gear by the time they were done looking at it and had to push it off the lift. Total cost of a remanufactured transmission plus new hubs and axles because they couldn't get the old ones removed without damaging them to remove/replace the transmission was $5600. Van has 128,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631634December 19, 2024
ELECTRICAL SYSTEM
Looks like there's a design or defective part on the driver side (Left) window. It is unable to open. This is the second time that the window unable to open, the first time happened in around late 2019 early 2020. It was the window power switch issue and I had it replaced. Recently the window stopped working again. This can be a potential safety issue if the car is drove into a river or in a high water area and the window cannot be opened for driver to escape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629563December 9, 2024
STRUCTURE:BODY
The rear sliding doors do not open. Dodge sent me an extended warranty to fix the rear door actuators which fail that cause this issue. But 2 dealerships want $1600 to $2000 to replace the covered part! I cannot afford to fix this extremely hazardous situation of the rear doors not opening. As I have talked to other owners this is a major repaired part that dodge will not repair on their own and a recall must be forced on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629709December 9, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR STUCK LOCKED. NOT ABLE TO OPEN THE DOOR. EXTREME SAFETY ISSUE. PASSENGER IS NOT ABLE TO EXIT THE CAR IN EMERGENCY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627880November 28, 2024
POWER TRAIN
I was driving my van down the highway and all of a sudden my van jerked me, acting like it was switching gears, the rpm reviving up, steering wheel pulling me into the opposite lane. I lost all power of the vehicle and could not go over 20mph. I was thankful no one was in the oncoming lane or behind me. There was no dash lights on or warning sign. The vehicle is currently at the dealership and it has been confirmed the transmission went out of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624520November 11, 2024
POWER TRAIN
My family was in the vehicle driving on the hwy in town and suddenly the car revved all the way up to 5000 rpms and would not shift out of first gear. When my husband shifted the car from drive to reverse to park the transmission made a loud clunking noise and hard jerking motion, the check engine light came on. There were no warning signs or lamps. this happened all within 30 seconds of driving down the highway. Since the vehicle would not shift out of first gear our safety was put at risk being we were on a major hwy and unable to gain speed or move out of way of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619461October 12, 2024
UNKNOWN OR OTHER, SEATS
Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door shut and head rest adjacent to it just popped apart and hit the head of the person in the driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619366October 11, 2024
ELECTRICAL SYSTEM
The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619434October 11, 2024
UNKNOWN OR OTHER
The back door on my 2016 Dodge Grand caravan on the driver side will not open from the inside or the outside I can't get my infant out if there was a fire or an accident vehicle only has 47,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617045September 28, 2024
ELECTRICAL SYSTEM
Doors buzzing when you turn off car n open door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615923September 23, 2024
ENGINE, TRACTION CONTROL SYSTEM
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The traction control and two other unknown warning lights were illuminated. The vehicle was able to be restarted, but the failure persisted. The vehicle was taken to the dealer, where an open circuit and two other unknown DTC codes were retrieved. The contact was unaware of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615250September 18, 2024
UNKNOWN OR OTHER
When leaving for a family outing on Saturday, I noticed the driver headrest did not look right. It was separated in 2 pieces and would not go back together. When trying to find a resolution I learned that this unexpected deployment is a common problem that apparently Dodge is not yet willing to fix. I called the dealer where the van was purchased and they confirmed that there are NO recalls for this vehicle and the repair would be out of my pocket. They would not even quote a price without bringing the vehicle to the dealer to diagnose (for $119). I am willing to provide photos for anyone that needs it to confirm this separation to include drivers door label and VIN number. It should not take $119 for anyone to confirm this AHS deployment. Frankly, I am appalled that the manufacturer is not choosing to recall vehicles with this complaint or that there is an active investigation about this matter but NO recall. How are these vehicles considered safe? And how long will we have to drive a vehicle that cannot protect us because safety mechanism has already activated (without a crash until there is one)?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614834September 16, 2024
POWER TRAIN
Transmission has failed while I was driving 2 small children
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607199August 8, 2024
AIR BAGS, SEAT BELTS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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