Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10379148January 21, 2011
SUSPENSION
THE LEFT STRUT TOWER WAS FOUND BY AN AUTHORIZED DEALER TO NEED REPAIR IN ORDER TO PASS THE STATE INSPECTION. IT APPEARS THAT THIS IS A COMMON PROBLEM AMONG OWNERS OF THIS TYPE VEHICLE AND CERTAINLY A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376637January 14, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 DODGE GRAN CARAVAN SPORT. THE CONTACT WAS BRAKING FROM APPROXIMATELY 35 MPH WHEN THE VEHICLE BECAME ABNORMALLY DIFFICULT TO STOP. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT, AS A CERTIFIED MECHANIC, REPLACED THE MASTER CYLINDER AND BRAKE POWER BOOSTER YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS THE EXACT SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 06E022000 (SERVICE BRAKES, HYDRAULIC) ON THE 2000 DODGE CARAVAN BUT NOT FOR THE GRAND CARAVAN. THE APPROXIMATE FAILURE MILEAGE WAS 106,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371146December 18, 2010
STRUCTURE:FRAME AND MEMBERS
I PURCHASED A USED 2000 DODGE GRAND CARAVAN IN 2005. AT TIME OF PURCHASE THE LEFT FRONT STRUT TOWER HAD NO VISIBLE SIGNS OF DECAY. AS TIME WENT ON, THE STRUT TOWER HAS BEGAN TO RUST COMPLETELY THROUGH WHILE THE RIGHT TOWER IS PERFECTLY FINE. I HAVE FOUND THIS IS A COMMON PROBLEM WITH DODGE CARAVANS OF THIS MODEL YEAR AND IF THE TOWER FAILS, THE STRUT CAN PUNCH THROUGH CAUSING CATASTROPHIC LOSS OF CONTROL. I HAVE A FAMILY OF 5 AND I AM VERY CONCERNED FOR THEIR WELL-BEING. THERE IS NOTHING WRONG THIS VEHICLE OTHER THAN THE DESCRIBED ISSUE I HAVE MENTIONED HERE. FOR ME PERSONALLY, THIS A HUGE LAWSUIT IN THE MAKING, ESPECIALLY IF ANY MEMBER OF MY FAMILY IS ENDANGERED. I AM THE SECOND OWNER OF THIS VEHICLE. REGARDLESS, IF SOMETHING HAPPENS TO ANY MEMBER OF MY FAMILY DUE TO THIS KNOWN DEFECT WHICH I JUST FOUND OUT ABOUT, I CAN GUARANTEE YOU WITH 100% PERCENT CERTAINTY THAT I WILL FIGHT THIS IN COURT. I WOULD LIKE TO BE CONTACTED REGARDING THIS ISSUE AS SOON AS POSSIBLE. I AM VERY CONCERNED OVER THIS, AND MY DECISION TO TAKE LEGAL ACTION AND WHETHER OR NOT I EVER PURCHASE ANOTHER DODGE PRODUCT AGAIN HINGES ON ANY ASSISTANCE THAT I MAY OR MAY NOT RECEIVE. I WILL PROVIDE VIN # AND ANY OTHER INFORMATION NEEDED ONCE I AM CONTACTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369517December 7, 2010
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT WAS REVERSING LESS THAN 5 MPH INTO A RESIDENTIAL DRIVEWAY WHEN THE CONTACT NOTICED THAT THE TAILLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE BACK UP SWITCH HAD FAILED. THE MECHANIC ADVISED THAT THE SWITCH WAS LOCATED WITHIN THE TRANSMISSION AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REMOVED TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 129.989. UPDATED 02/01/11*LJ THE CONSUMER STATED CHRYSLER PAID FOR 1/2 OF THE REPAIRS. UPDATED 03/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368940December 1, 2010
STEERING, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
WHILE DRIVING ON A WET ROAD THE SERPENTINE BELT FLEW OFF THE PULLEYS. THIS MADE THE POWER STEERING PUMP, ALTERNATOR, WATER PUMP AND THE AIR CONDITIONING SYSTEM TO ALL BECOME UNABLE TO WORK IN AN IMMEDIATE FASHION. THIS PROBLEM APPEARS TO HAPPEN OFTEN; MEANING SEVERAL TIMES A YEAR TO MANY CARAVAN OWNERS. MY MECHANIC SAID HIS BEST ADVICE WAS TO NOT DRIVE IN WET OR SNOWY CONDITIONS. THIS IS A MANUFACTURERS DEFECT THAT CHRYSLER SHOULD MAKE RIGHT BY INSTALLING A BELT GUARD TO HOLD THE BELT IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362434October 26, 2010
ELECTRICAL SYSTEM
REPEATEDLY THE ENTIRE INSTRUMENT PANEL GOES DEAD-NO SPEEDOMETER, ODOMETER, OR OTHER GAUGES VISIBLE, ALSO THE GEARSHIFT INDICATOR LIGHTS GO DEAD. HAVE REPLACED ENTIRE COMPUTER AT HIGH EXPENSE, THEN HAD RECURRENCE OF PROBLEM. HAVE TAKEN VAN TO DODGE DEALER BUT WERE UNABLE TO ISOLATE PROBLEM. ON DODGE FORUM THIS IS A RECURRENT DEFECT IN THESE CARS-SEE LINK HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-CARAVAN/T4AJES74F3AC3VOAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362312October 25, 2010
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN EQUIPPED WITH BRIDGESTONE INSIGNIA SE200 15/65/R16 DOT 5056VE203709. THE TIRES WERE GUARANTEED FOR 65,000 MILES BUT THE FRONT DRIVER SIDE TREAD SEPARATED WHILE THE CONTACT WAS DRIVING 75 MPH WITH 24,000 MILES ON THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357246September 23, 2010
SUSPENSION:FRONT, STRUCTURE:BODY
TOOK MY VAN IN TO THE SHOP BECAUSE I WAS HEARING A NOISE IN THE FRONT END WHEN I DRIVE IT. THEY TOLD ME THAT THE FRONT STRUT HOUSING COVER HAD RUSTED AND THAT THE STRUT COULD NOW GO THROUGH THE HOOD AND WINDSHIELD WHILE DRIVING. THAT THIS IS NOT THE FIRST TIME THAT THEY HAVE SEEN THIS AND THAT A KIT HAS BEEN MADE TO REPAIR IT. HOWEVER IT HAS TO BE WELDED TO THE FRAME OF THE VAN AND IT COULD COST UP TO $500.00 JUST TO FIX THIS PROBLEM AND I CAN NOT EVEN FIX THE STRUT UNTIL THIS IS TAKEN CARE OF. MAKING OTHER PARTS NEEDING TO BE FIXED BECAUSE OF IT. I NOTICED SOME TIME AGO THAT THIS WAS RUSTING BUT THOUGHT NOTHING OF IT NOT BEING A MECHANIC AND ALL. I DIDN'T THINK THAT THIS WAS AN IMPORTANT PART SINCE IT WAS UNDER THE HOOD I COULDN'T FIGURE OUT WHY IT WOULD RUST. I WAS TOLD THAT IT WAS A DEFECT THAT DODGE HAS KNOWN ABOUT AND THAT IS WHY THEY CAME UP WITH THE REPAIR KIT. THAT UNLESS SOMEONE DIES DODGE IS NOT GOING TO DO ANYTHING ABOUT IT. I SURE HOPE THAT NOTHING HAPPENS TO ANYONE BEFORE DODGE DECIDES TO DO SOMETHING. I CAN NOT BELIEVE THAT THERE ARE ALREADY COMPLAINS ON THIS SITE AND THE NHTSA HAS NOT DONE ANYTHING ABOUT IT. I DID CALL THE CONSUMER CENTER AT DODGE AND OPENED A COMPLAINT THERE SOMEONE SHOULD CALL ME TOMORROW. I JUST HOPE THAT THEY ARE WILLING TO FIX THIS AT NO COST OR NO INJURY TO ME, MY FAMILY OR ANYONE ELSE THAT COULD BE EFFECTED DO TO THIS PROBLEM. I HOPE IF ANYONE ELSE HAS THIS PROBLEM THEY REPORT IT ALSO THAT IS THE ONLY WAY WE CAN GET ANYONE TO RESOLVE THIS ISSUE. I SURE DO NOT WANT TO GET RID OF MY VAN NOR CAN I AFFORD TO RIGHT NOW. MY VAN HAS BEEN GREAT AND VERY DEPENDABLE UNTIL THIS PROBLEM. I SURE HOPE DODGE OR NHTSA STANDS BY ME AND FIXES THIS PROBLEM!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345936July 28, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES WOULDN'T TURN ON, AS A RESULT I GOT INTO A FENDER BENDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10344485July 21, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT CLEAR AND LOOKED LIKE THE HAD BEEN SAND BLASTED. THE CONTACT STATED IT AFFECTS HIS VISION WHILE DRIVING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER WHEN AND WAS CONCERNED THAT THE FAILURE WAS NOT A RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340597June 29, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS. THE LENS COVERS ON THE HEADLIGHTS FOG UP AND LOOKS LIKE THEERE IS CONDENSATION IN THE HEADLIGHTS. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL TAKE NOTE OF IT AND CALL HER BACK. THEY ALSO RECOMMENDED THAT SHE HAVE THEM COMPOUNDED. THE HEADLIGHTS HAVE BEEN REPLACED WITH NEW ONES . THE FAILURE MILEAGE WAS 100000 AND CURRENT MILEAGE WAS 205000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331629May 21, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT START WHEN THE CONTACT ATTEMPTED TO RESTART. THE DEALER WAS CONTACTED AND ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS ABLE TO LOCATE A RECALL THAT POTENTIALLY COULD HAVE CAUSED THE FAILURE BUT HER VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER 06E091000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322617March 29, 2010
TIRES, TIRES:SIDEWALL
I OWN A 2000 DODGE CARAVAN GRAND SPORT. I HAVE FOUR (4) WINTERFORCE M&S TIRES. I'M NOT SURE BUT THIS MAY BE THE THIRD OR FOURTH WINTER THEY HAVE BEEN ON THE CAR. WHILE COMING HOME SATURDAY EVENING AT ABOUT 6:00PM WITH MY WIFE AND CHILD, I TURNED LEFT INTO MY ROAD, CIDER MIL RD, FROM ROUTE 316, TRAVELING ABOUT 15 - 20 MPH, WHEN MY RIGHT FRONT TIRE "BLEW OUT" WITH A LARGE NOISE AND IMMEDIATELY WENT FLAT. IT TOTALLY COMPROMISED MY STEERING. I MANAGED TO LIMP IT INTO CIDER MILL RD. WHEN I REMOVED THE TIRE I FOUND A COMPLETE TEAR FROM THE BEAD TO THE TOP OF THE TREAD ON THE INSIDE OF THE TIRE. THE TIRE INFORMATION IS; WINTERFORCE M&S, DOT VN6V, W63, 1403, A03D, 215/65R/16, 358036XBM29362-2, MADE IN CANADA.THEIR WAS NO DEBRIS IN THE ROAD AND IT WAS A CLEAR EVENING. THERE ARE NO OBVIOUS MARKINGS/DEFECTS SHOWING ON THE TIRE. THE INFLATION ON THE OTHER TIRES IS OK. I HAVE NOT HAD A PROBLEM WITH THIS TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312511February 21, 2010
SERVICE BRAKES, HYDRAULIC
FAILURE OF MY BRAKE LINES. THIS IS THE TWO BRAKE LINES LEADING TO THE REAR BRAKES AS THEY LEAVE THE "DISTRIBUTION BLOCK". THE CORROSION WAS NEAR THE JUNCTION AT THE HARD TUBING AND FLEXIBLE TUBING. THE PLASTIC CLAMP ACCUMULATES DIRT AND SALT AND CORRODED THE LINES. REMAINDER OF THE TUBING LOOKS OK. POOR ENGINEERING, A DEFINITE DESIGN FLAW. WERE IS THE RECALL? FAILED WITHOUT WARNING. TOTAL LOSS OF BRAKING. MANY COMPLAINTS OF THIS USING A SIMPLE GOOGLE SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312004February 19, 2010
STEERING, ENGINE AND ENGINE COOLING
DRIVING ON A RAINY DAY. WENT THROUGH A PUDDLE AND IMMEDIATELY LOST MY POWER STEERING. MANAGED TO GET VAN INTO NEARBY PARKING LOT TO FIND MY SERPENTINE BELT HANGING FROM UNDERNEATH THE ENGINE. HAD VEHICLE TOWED AND BELT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302222January 25, 2010
STEERING, ENGINE AND ENGINE COOLING
MY 2000 DODGE GRAND CARAVAN'S SERPENTINE BELT COMES OFF THE PULLEYS EVERY TIME I DRIVE THE VEHICLE IN THE RAIN. WE HAVE REPLACED THE TENSIONER, TENSIONER PULLEY AND THE BELT AND STILL HAVE THE SAME PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL OTHER DODGE OWNERS WITH THE SAME PROBLEM. THERE HAS BEEN A AFTER MARKET KIT MADE TO RESOLVE THE PROBLEM WITH THE PULLEY, BUT THIS IS AT THE OWNERS EXPENSE. I FEEL DODGE NEEDS TO TAKE FULL RESPONSIBILITY FOR THIS MALFUNCTION. I HAVE FILED A COMPLAINT WITH DODGE REGARDING THIS MATTER. THIS IS VERY DANGEROUS, I LOOSE POWER STEERING AND ELECTRICAL FUNCTIONS ON THE VEHICLE WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301791January 21, 2010
ENGINE AND ENGINE COOLING
I HAVE AT 2000 DODGE GRAND CARAVAN. THE SERPENTINE BELT HAS FALLEN OFF TWICE WHILE I AM DRIVING IN RAIN. THIS LATEST TIME, A VEHICLE COMING IN THE OPPOSITE DIRECTION WENT THROUGH STANDING WATER, SPLASHED MY VAN AND CAUSED THE BELT TO COME OFF IMMEDIATELY. I LOST POWER STEERING WITH CARS BEHIND ME AND TURNING A CORNER. MY YOUNG SON WAS WITH ME IN THE VAN AT THE TIME. THIS IS VERY, VERY DANGEROUS. IT IS A KNOWN PROBLEM. MY SHOP IS VERY GOOD, THEY KNOW ABOUT THE PROBLEM AND TRY TO DO EVERYTHING TO HELP PREVENT IT. SHIELDS ARE IN PLACE, BUT ARE NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299631January 13, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER LOCATED ON THE FRONT OF THE VEHICLE HAS RUST ON IT AND HAVE COMPLETELY ROTTED. THE DAMAGE IS VISIBLE WHEN YOU LIFT THE FRONT OF THE VEHICLE. THE VEHICLE WILL BE DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299654January 13, 2010
STRUCTURE
WHILE CHANGING THE FRONT STRUTS OF MY 2000 DODGE GRAND CARAVAN, I FOUND THE FRONT LEFT STRUT TOWER TO BE EXTREMELY RUSTED. IT HASN'T RUSTED THROUGH YET, BUT LOOKS LIKE IT WILL ONLY BE A MATTER OF WEEKS. I CALLED MY LOCAL DODGE DEALER AND THEY SAID A RECALL HAD NOT BEEN ISSUED, BUT A TSB HAD BEEN. THIS MEANS I HAVE TO PAY FOR IT, EVEN THEY KNOW IT'S A PROBLEM. BAD CUSTOMER SERVICE ON CHRYSLER'S PART. I WILL NOT BUY ANOTHER PRODUCT FROM THEM, AS THEY DON'T STAND BEHIND THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283824September 13, 2009
FUEL SYSTEM, GASOLINE
2000 DODGE GRAND CARAVAN SE. TODAY, 13 SEP 09, WHILE I WAS DRIVING HOME FROM WORK ON MY NORMAL ROUTE, I SUDDENLY LOST POWER AND HAD TO PULL OVER. THERE WAS SMOKE COMING OUT OF THE BACK OF THE VAN AND UNDERNEATH, AND A VERY STRONG SMELL OF GASOLINE. I PUT MY FLASHERS ON AND CAME TO A STOP OFF THE SIDE OF THE ROAD. I LOOKED IN THE SIDE VIEW MIRROR AND THERE WAS SMOKE AND FLAMES COMING FROM UNDERNEATH THE VAN. I IMMEDIATELY GOT OUT AND CALLED 911. A MAN WHO PULLED OVER TO HELP ME TRIED TO PUT OUT THE FLAMES, BUT HE SAID THERE WAS A FLAMING PUDDLE UNDER THE VAN AND A LINE OF FIRE COMING DOWN FROM THE UNDERCARRIAGE AND HE SAID IT WAS A BROKEN FUEL LINE. THE VAN IS A TOTAL AND COMPLETE LOSS AND IS NOW A BURNED OUT SHELL. HAD I NOT BEEN ABLE TO GET OUT AND AWAY FROM THE VEHICLE IN TIME, I COULD HAVE BEEN KILLED. THIS IS NOT THE FIRST TIME I HAVE SEEN A DODGE VEHICLE CATCH FIRE AND BURN TO THE GROUND FROM A FUEL LINE FAILURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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