Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11287890December 9, 2019
ELECTRICAL SYSTEM
SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287931December 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287813December 8, 2019
POWER TRAIN
WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287538December 6, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286881December 4, 2019
POWER TRAIN
THE TRANSMISION DOES NOT WORK. THE VEHICLE DONT MOVE. THE VEHICLE IS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286674December 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE SOUNDED FROM THE HOOD OF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286302December 2, 2019
UNKNOWN OR OTHER
THE REAR DRIVER SIDE SLIDING DOOR WILL NOT OPEN. ONE DAY IT JUST STOPPED WORKING. THIS CAR WAS NOT EVEN 1 YEAR OLD WHEN THIS HAPPENED ONLY 40,000 MILES ON THE CAR. I HAVE CAME TO THE CONCLUSION THIS IS A COMMON PROBLEM AMONG DODGE CARAVAN BUT THIS IS A HUGE SAFETY ISSUE. MOST PEOPLE THAT PURCHASE A MINIVAN HAVE YOUNG CHILDREN AND HAVING A DOOR THAT DOESN'T OPEN POSES A SERIOUS RISK IN AN EMERGENCY. I HAVE READ MANY POST WITH PEOPLE HAVING THE SAME ISSUE AND HOPEFULLY THEY WILL FILE A COMPLAINT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283002November 30, 2019
UNKNOWN OR OTHER
THE RIGHT REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE ANYTIME THE UNLOCK BUTTON INSIDE THE VEHICLE OR WHEN THE KEY FOB IS PUSHED TO UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282799November 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR HAS NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282258November 25, 2019
STRUCTURE:BODY
THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281942November 23, 2019
POWER TRAIN
OUR VAN STARTED TO SHUTTER AND WOULD SOMETIMES DIE WHEN WE COMING TO A STOP. IT THEN STARTED NOT SHIFTING RIGHT. WE WERE GOING UP MOUNTAINS AND IT WOULD NOT DRIVE. IT WOULD NOT SHIFT RIGHT. THE TRANSMISSION COMPLETELY WENT OUT AFTER A YEAR AND A HALF OF USE. WE HAVE KEPT ITS OIL CHANGED AND ALWAYS HAD THE FLUID CHECKED. THERE WAS FLUID STILL IN IT. THERE WAS NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281730November 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE WOULD SHUDDER OR ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CRONIC CHRYSLER DODGE JEEP RAM (2515 N EXPY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE TRANSMISSION FLUID AND IT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 64797399. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 94,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281772November 22, 2019
STRUCTURE:BODY
LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281485November 21, 2019
STRUCTURE:BODY, SEATS
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281268November 20, 2019
STRUCTURE:BODY
THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280456November 16, 2019
POWER TRAIN
WHILE DRIVING THIS VEHICLE IT BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE GAS AND THEN THE VEHICLE WOULD JUMP FROM 1 TO 5 RPMS. TOOK TO DODGE DEALERSHIP THEY HAD TO REBUILD THE TRANSMISSION DUE TO BAD TRANSMISSION PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280356November 15, 2019
POWER TRAIN
TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279754November 13, 2019
ELECTRICAL SYSTEM
I LIVE IN MAINE AND WHEN IT IS COLD OUT THE AUTOMATIC DOORS FREEZE UP YOU CANNOT OPEN IT BY YOURSELF IT CLICKS AND CLICKS. DOESN'T SEEM LIKE A BIG DEAL BUT MY KIDS HAVE TO JUMP THROUGH THE FRONT TO GET IN AND I HAVE A NEWBORN BABY WHO WE HAVE TO STICK THE CAR SEAT THROUGH THE PASSENGER DOORS THE SCARY THING IS I WONDER IF THERE WAS AN EMERGENCY AND WE HAD TO GET OUT OF THE CAR SO THE CAR IS SMOKING OR SOMETHING THE DOORS WOULD NOT OPEN I WOULD HAVE TO TRY TO PULL THE INFANT SEAT OUT THROUGH THE FRONT AND THE KIDS WOULD ALL HAVE TO JUMP OUT THROUGH THE FRONT I DON'T GET HOW THIS HAS NOT BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279706November 12, 2019
ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. DOOR WILL NOT OPEN WITH KEY, KEY FOB, OR MANUALLY. WHEN I TRY TO OPEN THE DOOR I GET THE MESSAGE TO 'UNLOCK TO OPERATE'. DEFINITELY A SAFETY ISSUE! MY SMALL CHILDREN RIDE BACK THERE AND I NEED TO BE ABLE TO ACCESS THEM QUICKLY IF SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279091November 8, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
THE FIRST THING TO GO WRONG WITH THIS VEHICLE WAS THE TELEVISION STOPPED WORKING AND THEY FIXED IT ONCE AND IT WENT OUT AGAIN BUT I DID NOT TAKE IT BACK BECAUSE IT WOULD HAVE COST ME OUT OF POCKET .THE NEXT THING TO GO WRONG WAS THE DRIVER SIDE BACK DOOR WOULD NOT OPEN THEY HAD TO KEEP IT FOR A DAY OR TWO FOR THAT. THE NEXT THING TO GO WRONG WAS THE CYLINDER HEAD THEY TOOK A WEEK TO FIX IT BUT THE CAR STILL HAD WEAK ENGINE PERFORMANCE AND ENGINE MISFIRE SO I TOOK IT BACK FOR THEM TO CHECK IT AGAIN AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDSHIELD WIPER SQUIRTER IS ALSO BROKEN. THE NEXT THING TO GO WRONG WAS THE GEAR SHIFTER, THE CAR WOULD NOT MOVE AND WAS STUCK IN DRIVE WITH KEY STUCK IN THE IGNITION WE HAD JUST GOTTEN IN THE CAR .I TRIED TO TURN THE CAR OFF AND BACK ON BUT THE ENGINE WOULD NOT CRANK. I HAD TO HAVE IT TOWED IN TWICE AND RENT A CAR ON MY OWN INSURANCE DOESN'T PROVIDE RENTAL UNLESS YOU HAVE A ACCIDENT. WHEN THAT HAPPENED MY FAMILY OF SIX WAS IN THE CAR. I HAD TO PAY FOR EVERYTHING OUT OF POCKET. THE PROBLEMS STARTED AFTER 2 YEARS AND THE CAR IS ONLY THREE YEARS OLD AND FOUR MORE YEARS TO PAY FOR IT .I WAS ADVISE BY AN AGENT AT DODGE JEEP CHRYSLER TALLAHASSEE FL THAT IF I CONTINUED TO PAY MY WARRANTY WOULD BE EXTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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