Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11323303May 4, 2020
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322935May 1, 2020
UNKNOWN OR OTHER
TRANSMISSION IS DEAD AT 74640 MILES, LUCKILY IT DIED BEFORE ME GETTING ON THE TURNPIKE. I WAS AT A LIGHT AND WHEN THE LIGHT TURN RED I WAS GOING TO GO AND A LOUD NOISE HAPPENED AND IT WOULDN'T GO FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322301April 26, 2020
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR STUCK IN LOCKED POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322234April 25, 2020
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN IS HAVING THE SAME ISSUE THAT HUNDREDS OF PEOPLE IS COMPLAINING ABOUT ABOUT TWO THREE DAYS AGO MY BACK PASSENGER ELECTRICAL SIDE DOOR STARTING MAKING A LOUD BUZZING NOISE AND FROM LOOKING ONLINE IT SEEMS ALL OF OUR 2016S ARE STARTING TO HAVE THIS SAME PART FAIL. THE PART IS THE DOOR LOCK ACTUATOR WHICH OF COURSE IS NEVER COVERED BY ANY WARRANTY. THIS SHOULD BE A RECALL FROM DODGE. THIS IS A MAJOR SAFETY ISSUE BECAUSE DOOR IT IS NOT SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322239April 25, 2020
UNKNOWN OR OTHER
I HAVE A DODGE CARAVAN 2016 IT IS KNOCKING UP UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321973April 23, 2020
STRUCTURE:BODY
THE SLIDING DOOR DOOR LOCK ACTUATOR IS VERY NOISY. SOMETHING IS WRONG WITH IT. EVERY TIME I UNLOCK THE DOORS THAT SPECIFIC PASSENGER SIDE SLIDING DOOR IS VERY NOISY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321835April 21, 2020
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR STUCK IN THE LOCKED POSITION (LOCK ACTUATOR FAILURE). DOOR CAN NOT BE MANUALLY UNLOCKED OR OPENED. IN AN EMERGENCY SITUATION, PASSENGERS COULD BECOME TRAPPED. 2016 DODGE GRAND CARAVAN 42,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321740April 20, 2020
ENGINE, POWER TRAIN, STEERING
CAR LOSES ALL POWER AND STEERING IS LOST AS WELL. THIS HAS HAPPENED THREE TIMES NOW, WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR OR RECREATE THE ISSUE. WE HAVE A FAMILY OF 6 AND ARE WORRIED ABOUT DRIVING OUR CAR, THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321518April 18, 2020
UNKNOWN OR OTHER
EVERY TIME THE ELECTRICAL DOOR LOCKS ON THE DRIVER SIDE SLIDING PASSENGER DOOR IS LOCKED WHILE EITHER DRIVING OR USING THE FOB THERE IS A VERY LOUD BUZZING SOUND. THE AUTO DOOR LOCKS IS MESSED UP AND SHOULD BE FIXED BY THE DEALERSHIP AND NOT COST THE OWNER ABOUT 1500$. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321433April 17, 2020
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR WAS DEFECTIVE AND COULD NOT BE OPENED MANUALLY NOR WITH THE KEY FOB. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILAGE WAS 19,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320961April 13, 2020
ELECTRICAL SYSTEM
MY DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS AND AM CONCERNED THAT THEY COULD NOT GET OUT OF THE VAN IS THERE WAS AN ACCIDENT. MY VAN HAS ON 66,500 MILES ON IT. I LOVE THE VAN BUT THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321005April 13, 2020
ELECTRICAL SYSTEM
A FEW TIMES WHEN TURNING THE KEY TO START THE VAN IT DID NOT START OR TURN OVER. TURNED KEY BACK AND TRIED RESTARTING AND IT STARTED UP. TODAY WHILE DRIVING THE DASH LIGHTS ALL FLASHED AND THE VAN STARTED TO QUIT. NO WARNINGS OF ANY KIND THIS WAS ABOUT TO HAPPEN. VERY DANGEROUS! LUCKILY THE VAN REGAINED POWER AND I WAS ABLE TO CONTINUE DOWN THE ROAD. VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT OR DEATH. AFTER SOME INVESTIGATING I BELIEVE THE IGNITION SWITCH MAY BE FAILING. THE KEY FOB IS LOOSE IN THE IGNITION SWITCH AND CAN BE WIGGLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320849April 11, 2020
ELECTRICAL SYSTEM
WHENEVER THE DOOR UNLOCKS IT MAKES A WEIRD NOISE AROUND THE WINDOW/UNLOCK. IT ALSO DOES IT SOMETIMES WHEN WINDOW IS ROLLED DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320343April 6, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
GOOD AFTERNOON, I AM WRITING TODAY WITH A SERIOUS SAFETY ISSUE ON OUR 2016 DODGE GRAND CARAVAN. OUR VAN HAS REAR POWER SLIDER DOORS AND LOCKS; RECENTLY THE DRIVER'S SIDE REAR DOOR HAS STOPPED SLIDING AND WILL NOT UNLOCK AT ALL, EITHER WITH THE KEY OR MANUALLY. APPARENTLY THIS IS A WELL-KNOWN ISSUE; THE DEALER HAS STATED THAT THEY WILL TAKE A LOOK AT A VEHICLE FOR REPAIR BUT WE WILL HAVE TO PAY THE $100 DIAGNOSTIC FEE AND APPROXIMATELY $1100-1300 TO HAVE THE DOOR REPAIRED. THIS IS A COMMON FACTORY DEFECT THAT IS ALSO A SEVERE SAFETY HAZARD. I HAVE THREE YOUNG CHILDREN; IF I WAS HIT ON THE PASSENGER SIDE OF THE VEHICLE, HOW COULD I POSSIBLY GET MY CHILDREN OUT OF THE CAR SAFELY? IF IT WAS SIMPLY A POWER VS. MANUAL DOOR ISSUE, WE WOULDN'T MIND. HOWEVER, THE DOOR WILL NOT OPEN AT ALL. NOT ONLY IS THE INCONVENIENCE SEVERE WITH TWO CHILDREN IN CAR SEATS, BUT THE SAFETY ISSUE IS UNCONSCIONABLE. WILL IT TAKE THE DEATH OF A CHILD FOR DODGE TO ISSUE A RECALL ON THE COMMON PROBLEM? EVEN THE REPAIR TECH AT THE DEALER SAID THAT IT HAPPENS ALL THE TIME. THIS IS NOT RIGHT AND NOT SAFE FOR FAMILIES. PLEASE CONTACT ME VIA EMAIL OR AT [XXX] FOR MORE INFORMATION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320263April 5, 2020
ELECTRICAL SYSTEM
WHEN PRESSING THE BUTTON TO UNLOCK MY DOORS, MY RIGHT REAR AUTOMATIC SLIDING DOOR MAKES A LOUD BUZZING SOUND. IT ONLY HAPPENS WHEN THE BUTTON TO UNLOCK OR WHEN I OPEN MY DOOR FROM THE FRONT, THE CAR AUTOMATICALLY UNLOCKS ALL THE DOORS. BASICALLY WHEN EVER THE DOORS ARE UNLOCKED IN ANY WAY. THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. I HAVE BEEN LOOKING AT SOME REVIEWS AND FOUND OUT THERE ARE A LOT OF OTHERS HAVING SAME PROBLEM WITH THE SAME SCENARIO AND SAME DOOR. IT HAPPENS EVERY TIME I UNLOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320192April 4, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319733March 30, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318047March 14, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317516March 11, 2020
ELECTRONIC STABILITY CONTROL (ESC)
DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317577March 11, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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