Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11327070June 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327106June 3, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER SIDE REAR SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AND ANY ATTEMPTS TO UNLOCK IT, EITHER WITH THE FOB, ALL DRIVER (DOOR & OVERHEAD) LOCK/OPEN BUTTONS, OR MANUALLY TRYING TO MOVE THE LOCK, FAIL TO RELEASE IT. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY, IN PARK, IN OUR DRIVEWAY, WHEN I PUSHED THE OVERHEAD "DOOR OPEN" BUTTON IN ORDER TO GET MY CHILDREN (2 WEEKS OLD AND 3 YEARS OLD) OUT OF THEIR CAR SEATS. THANKFULLY WE WERE NOT INVOLVED IN AN INCIDENT REQUIRING IMMEDIATE EVACUATION AT THE TIME THAT THIS OCCURRED. STILL, I HAD TO GO IN VIA THE PASSENGER SIDE SLIDING DOOR, UNINSTALL MY NEWBORN INFANT'S CAR SEAT, AND LEAVE HER ON THE GROUND IN ORDER TO ACCESS MY TODDLER'S SEAT AND GET HIM OUT. I'M HORRIFIED TO THINK WHAT A DANGEROUS SITUATION THIS COULD BECOME IN THE CASE OF AN EMERGENCY, OR IF BOTH DOORS WERE TO FAIL. THIS HAS RENDERED THE VAN UNUSABLE FOR MY FAMILY, AS GETTING EVERYONE IN AND OUT QUICKLY AND SAFELY IS NOW IMPOSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326997June 2, 2020
POWER TRAIN
I HAVE PROBLEMS WITH THE VEHICLE THE DAY I GOT IT FIRST IT WAS THE CADILLAC CONVERTER AND SOME OTHER PROBLEMS THAT I AM NOT A MECHANIC SO I REALLY DON'T KNOW BUT NOW THE TRANSMISSION IN THE VEHICLE ONLY HAVE A HUNDRED THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326696May 31, 2020
UNKNOWN OR OTHER
DRIVERS SIDE DOOR IS LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH BUTTONS. THE MANUAL LOCK ON DOOR IS STUCK AND WILL NOT MOVE. PASSENGER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH BUTTON. IT IS ALWAYS UNLOCKED. ALARM DOES NOT GO OFF WHEN THIS DOOR IS OPENED. PASSENGER DOOR LOCK DOES NOT UNLOCK WITH ANY BUTTON 80% OF THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326697May 31, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN REMOTELY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326377May 28, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE AUTOMATIC REAR SLIDING DOORS QUIT WORKING AND ARE STUCK CLOSED. THEY CAN'T BE OPENED WITH THE REMOTE, MANUALLY FROM THE INSIDE OR WITH THE INSIDE BUTTONS ON THE B PILLAR POST OR BY THE DRIVER FROM THE OVERHEAD DRIVER'S CONSOLE. APPARENTLY THIS IS A COMMON AND VERY DANGEROUS SAFETY ISSUE FOR THESE VEHICLES. THIS SHOULD BE COVERED BY WARRANTY FROM DODGE BUT APPARENTLY IS NOT. THIS SHOULD BE A FACTOR RECALL DEALERSHIP FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326194May 27, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325907May 25, 2020
ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325280May 20, 2020
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324481May 14, 2020
ENGINE
THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324398May 13, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324423May 13, 2020
STRUCTURE:BODY
SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324197May 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324020May 10, 2020
STRUCTURE:BODY
RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323954May 9, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323616May 7, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323614May 7, 2020
ELECTRICAL SYSTEM
I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323641May 7, 2020
ELECTRICAL SYSTEM
THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323295May 4, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323296May 4, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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