Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11677220July 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676491July 27, 2025
POWER TRAIN
Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676102July 25, 2025
SEATS
I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676134July 25, 2025
POWER TRAIN
I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672882July 11, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671637July 7, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train); and linked the failure to the recall. The vehicle was not diagnosed or repaired. Two dealers were notified of the failure, and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671453July 6, 2025
UNKNOWN OR OTHER
The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671166July 3, 2025
ELECTRICAL SYSTEM
Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670147June 30, 2025
UNKNOWN OR OTHER
Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I’m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn’t fit all our grandkids in, so it’s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained “all oil change, tires and brake record’s” as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did .We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won’t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000.00 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669411June 26, 2025
SEATS
The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11669586June 26, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the contact heard a grinding sound coming from the transmission. The contact pulled over to the right side of the road for 5-10 minutes, and then the vehicle was driven to an auto body shop. The vehicle was still drivable, and an independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669198June 25, 2025
POWER TRAIN
Driving along and suddenly van didn’t go into gear….towed and was confirmed there is a transmission issue….when checked for recalls about this issue, I was told my vehicle ID number doesn’t match the recall however no one can tell me why if there was a recall on this particular make and model and Year BUT my VIN is not included. I have been unsuccessful in ANY resolve or answers since March of this year ! Very disappointed and unsatisfied with the way I have not been able to get ANY help. I am [XXX] with very limited knowledge of the mechanical portion of this process. I would truly appreciate any further assistance you can offer. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666902June 14, 2025
UNKNOWN OR OTHER
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666023June 10, 2025
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665496June 7, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664963June 4, 2025
POWER TRAIN
Transmission no longer has reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662239May 20, 2025
ELECTRICAL SYSTEM
Right side passenger sliding door makes a loud buzzing noise when it locks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661897May 19, 2025
ENGINE, POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647602March 11, 2025
POWER TRAIN
The vehicle lost power in all gears while driving on highway, I was in the middle of large semi trucks speeding around me and nearly hit me. The vehicle transmission acted up at 115,000 miles. It has clean transmission fluid and it is full. I believe it should be covered under the transmission recall for this year range but it does not have any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647412March 10, 2025
POWER TRAIN
The transmission failed. The transmission pump failed and need to be replaced. This year model had a recall for failed transmission pumps. I was told my VIN was not part of the the recall -yet my transmission failed failed costing me over 3 thousand to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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