Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#11458645March 28, 2022
ELECTRICAL SYSTEM, ENGINE
Engine has shut off while driving, van 2010 dodge purchased used from dealership @ 98,000 miles less then a yr ago. While driving dinging noise can be heard all gages go crazy and all lights come on from dashboard. This has occurred many times, my biggest fear is causing an accident while my children are with me. Van was taken in for service at local dealership, after a week I was told that there was no issue with the van. The frustrating part is this problem is not constant, and I can go weeks without any problems. Two days after pick from dealership problems started up again. Maybe a second trip to the dealership will give me some answers. I shouldn't be afraid to drive my van, but every time I get behind the wheel that is what if feel. This single mom can't afford to replace the van
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455143March 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as intended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact indicated the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 147,591
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454723March 1, 2022
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The manufacturer was contacted and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) even though the manufacturer had linked the failure to the recall. The contact stated that the vehicle would turn off with the slightest touch while the key was in the ignition. The vehicle was not repaired. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453510February 22, 2022
ELECTRICAL SYSTEM
Ignition switch would not turn off completely, key could not be removed. Ignition switch in this position disables shifter, too. Can't shift gears or get out of park without lifting hood and disconnecting shift cable from transmission. Once you stop and shift to park, say to check a tire, your car is immobilized leaving you at the mercy of traffic, thieves, and vandals Changing module behind switch said to cost $900, but when changed old key will not work, $200 for one new key, then Shifter needs to be replaced $850. So ~$1950 to fix, all the fault of anti-theft system which turns out to be a thief itself to the owner; this is the 4th anti theft system I've had fail in the last 12 years, all were >$500 repairs. I think the benefactors of these systems, the insurance companies, ought to be responsible for keeping them working, otherwise they are just shifting the burden to the vehicle owners, making the insurance companies the defacto thieves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450239February 3, 2022
ELECTRICAL SYSTEM
The ignition switch will just randomly cut off when driving. If you bump the keys, or hit a pothole or a bump in the road the ignition will kill the car. There was a recall for this type of problem on these vehicles in the past however my car was not included even though it has the same problem. No warning just dies, pulling into traffic, driving, turning it does this every day. It doesn't matter, it is scary to drive because you could get hit so easily if your car just turns off. Also when cranking it it will sometimes get stuck on the starting position and makes a crazy sound because it's stuck, please please please expand the recall to include my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449229January 28, 2022
UNKNOWN OR OTHER
There was no warning. The vehicle just shut off. I replaced the battery and had alternator checked it is fine. If I drive on a side road or hit a bump in the road, the van shuts off. I have no brakes or steering. I called the recall number and they said it is not on the recall list. My van was made in 09/2009. Maybe there are others not on list. I just bought the vehicle, maybe that is why they sold it. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444439December 20, 2021
AIR BAGS, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443789December 14, 2021
AIR BAGS, SERVICE BRAKES
The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11437568October 20, 2021
STRUCTURE:BODY
Passenger side rear sliding door lock actuator makes a grinding or buzzing noise when unlocking and does not lock, when door lock is pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434206September 24, 2021
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle to regain power. Sometimes the contact had to attempt to restart the vehicle several times. The contact contacted the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434258September 24, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430345August 24, 2021
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425303July 18, 2021
ELECTRICAL SYSTEM
Driver side rear door electric lock/unlocking mechanism stopped working approx. 3 years ago. Passenger side rear sliding door is jammed and won’t open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424751July 14, 2021
ENGINE, UNKNOWN OR OTHER
The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424470July 12, 2021
UNKNOWN OR OTHER
The engine stops running while driving, leaving you in the middle of driving, unable to turn or drive safely. You have to put it into drive and restart the car. It happens without notice while driving, and you must restart multiple times during a trip to work or wherever you're going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422897June 30, 2021
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422872June 29, 2021
STRUCTURE:BODY
Left passenger door can't be locked. Car was burgled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408423April 16, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403693March 18, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT'S DAUGHTER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE HE WAS PROVIDED A DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402862March 14, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
WHEN I AM DRIVING THE CAR STRAIGHT DOWN THE ROAD, THE CAR ENGINE CUTS OFF AND THE STEERING GOES RIGID AND DIFFICULT TO STEER A I GLIDE AND PULL THE CAR TO THE SIDE OF THE ROAD. THIS HAS HAPPENED PROBABLY 30 TIMES OVER THE PAST 3 YEARS. TWICE (WHEN THE CAR WAS ONLY A YEAR OR SO OLD) THE SHIFTING HAS JUST SLID OUT OF PLACE INTO ANOTHER GEAR BY ITSELF. THIS IS SO SO SO DANGEROUS. I HAVE TAKEN MY CAR IN TO A MECHANIC SEVERAL TIMES. THEY HAVE "FIXED"ISSUES TRYING TO FIX THE PROBLEM, BUT I SPEND MONEY ON"FIXES" THAT DO NOT RESOLVE THIS TERRIBLY FRIGHTENING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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