Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10433762November 1, 2011
POWER TRAIN
POSSIBLE TRANSMISSION SERVO ISSUE. AFTER SHIFTING FROM PARK TO DRIVE/REVERSE AND PRESSING ON ACCELERATOR THE VEHICLE WILL ABRUPTLY LUNGE IN THE DIRECTION OF THE SELECTED GEAR. THIS HAPPENS SO SUDDENLY THAT IT CAUSES PANIC TO ALL INSIDE/OUTSIDE THE VEHICLE. THERE ARE MANY OTHER OWNERS THAT I HAVE TALKED TO THAT MENTION THE SAME ISSUE, BUT THEY DON'T SEEM TO CARE AS MUCH AS I DO TO REPORT IT. THIS MAY CAUSE A VARIETY OF SITUATIONS TO WHY THIS IS UNSAFE. DEALER HAS TOLD ME THAT THIS IS NORMAL, AND NO CONCERN SINCE THERE IS NO RECALL. THIS IS VERY ABNORMAL, OR OUT THE NORM VERSUS OTHER VEHICLES WITH AUTOMATIC TRANSMISSION AND I DO NOT BELIEVE THIS AS THIS VEHICLE BEING UNIQUE AS IT IS MORE THAN ONE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432565October 24, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STARTED TO JERK FOLLOWED BY AN ABNORMAL ACCELERATION. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS A PRECAUTIONARY MEASURE, THE DEALER DECIDED TO REPROGRAM THE CENTRAL COMPUTER AND REPLACED THE TRANSMISSION SENSORS. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 51 AND THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423065September 2, 2011
POWER TRAIN
WHILE ENTERING A INTERSTATE HIGHWAY, OUR NEW 2011 DODGE GRAND CARAVAN (LESS THAN 100 MILES) STALLED AND LOST ALL POWER. AFTER ALMOST BEING REAR ENDED DUE TO LACK OF POWER AND DUE TO HER SKILLED DRIVING, MY WIFE WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD. THE VAN WAS UNABLE TO RESTART AND HAD TO BE TOWED TO DEALER WHERE IT HAD BEEN PURCHASED ONLY 6 DAYS EARLIER. ACCORDING TO THE DEALER, THERE WAS A FAILURE OF THE POWERTRAIN CONTROL MODULE (PCM). DUE TO THIS FAILURE, THERE WAS NO LIMP MODE OF REDUCED POWER TO KEEP THE VEHICLE RUNNING FOR BETTER CONTROL. DUE TO THE REPAIR BEING A WARRANTY REPAIR, THE DEALERSHIP KEPT THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417649August 5, 2011
ELECTRICAL SYSTEM
BACKUP CAMERA DISPLAY IS NOT VISIBLE IN DAYTIME. DISPLAY IS TOO DIM TO SEE. DANGER OF BACKING OVER SOMETHING OR SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416443August 1, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THE DEALER TOLD HER THAT CHRYSLER WOULD ONLY PROVIDE ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000(ELECTRICAL SYSTEM: IGNITION SWITCH). THE CONTACT STATED SHE WAS ON A WAITING LIST WITH THE DEALER FOR SIX WEEKS. THE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414706July 22, 2011
ELECTRICAL SYSTEM, SEAT BELTS, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THERE WAS AN ELECTRICAL ISSUE AND THEY RESET THE SYSTEM. LATER, WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SUDDENLY DECELERATED BEFORE STALLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN BACK TO THE DEALER WHERE SHE WAS ADVISED THAT THE CAM SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE DRIVER SIDE REAR THIRD ROW SEAT BELT SUDDENLY LOCKED WITH A PASSENGER IN THE SEAT. WHILE TRYING TO LOOSEN THE SEATBELT, IT ONLY CONTINUED TO TIGHTEN AROUND THE PASSENGER. THE SEAT BELT WAS EVENTUALLY CUT AND THE PASSENGER RECEIVED MINOR BRUISES TO THE ABDOMEN AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THEY REPLACED THE SEAT BELT. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,200.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10413285July 18, 2011
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER SUDDENLY STOPPED THE VEHICLE AND A PASSENGERS HEAD STRUCK A HEAD REST, CAUSING HEADACHES. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10400607May 12, 2011
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REARVIEW BACKUP CAMERA WOULD NOT DISPLAY A BRIGHT ILLUMINATION ON THE NAVIGATIONAL SCREEN DURING THE DAY AND NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395765April 13, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE VALVE STEM BROKE, RESULTING IN AN IMMEDIATE FLAT TIRE. THIS IS THE SECOND FAILURE ON THIS VEHICLE. I HAVE HAD THIS HAPPEN ON MORE THAN ONE OF THE SAME MAKE & MODEL OF VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392637March 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO DOWN SHIFT AND LUNGE FORWARD. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE CURRENTLY DOES NOT INCREASE IN SPEED. THE CONTACT HAD TO QUICKLY REACT BECAUSE OF THE TRAFFIC BEHIND THE VEHICLE AND DRIVE ONTO THE EMERGENCY LANE AND SHUT TO THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. IMMEDIATELY AFTER THE CONTACT DROVE AWAY FROM THE DEALER THE FAILURE RECURRED. THE CONTACT DROVE ONTO THE EMERGENCY LANE OVER TO THE SIDE OF THE ROAD AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER RAN A DIAGNOSTIC TEST AND A FAULTY TRANSMISSION CONTROL MODULE IS WHAT'S CAUSING THE VEHICLE TO SUDDENLY DOWN SHIFT AND JERK. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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