Dodge Grand Caravan Complaints (2011)
530 consumer complaints on file.
- #10509178April 22, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING THE DOORS AND WINDOWS TO FAIL. THE DOORS WOULD SLIDE OPEN AND THE WINDOWS WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER COULD NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN THE DOORS WERE LOCKED, THE DOORS COULD STILL BE OPENED WITHOUT UNLOCKING THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508505April 17, 2013AIR BAGS
WE HAVE TAKEN THE VEHICLE MULTIPLE TIMES, THE AIRBAG LIGHT RANDOMLY TURNS ON, ESPECIALLY WITH TEMPERATURE CHANGES. THE DEALER SAYS THEY HAVE CHANGED THE CONNECTOR AND THE DEVICE, IT STILL RANDOMLY LIGHTS UP THE AIRBAG SYMBOL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499352February 19, 2013STRUCTURE:BODY
1). NOTICED THAT THE AREA AROUND THE REAR LEFT SIDE OF THE VEHICLE (INTERIOR) GETS HOT. IT IS NOT THE SPEAKER AS THE SPEAKER IS WORKING PROPERLY AND THE AREA GETS HOT EVEN WHEN NOT USING THE RADIO. MY CONCERN IS THAT IS THE SIDE WHERE THE GAS PUMP IS AND HOPING THIS DOESN'T CAUSE A FIRE OR EXPLOSION. OUR 22 MONTH OLD BABY SITS ON THAT SIDE OF THE VAN. 2) NOTICED THAT THERE ARE SCRATCHES ABOVE THE REAR WHEEL HUB ON BOTH SIDES OF THE VAN, FROM BOTH SLIDING DOORS. 3) THERE IS A HARD SHUTTER FROM THE AUTOMATIC TRANSMISSION GOING FROM 1ST TO 2ND GEAR, WHENEVER THE SPEED HITS 10MPH. THE SHUTTER CAUSES THE VEHICLE TO HAVE A CLUNKING MOTION. 4) WHENEVER I START THE VEHICLE, THE RPMS WILL SHOOT UP AND DOWN AFTER 2 MINUTES, BEFORE GETTING TO NORMAL IDLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497862February 12, 2013STRUCTURE:BODY:DOOR
THE SLIDING DOORS DO NOT HAVE AN AUTOMATIC STOP; WHEN THE KIDS GET IN AND OUT AND THE DOOR CLOSE BUTTON IS PUSHED, THE DOOR KEEPS GOING; EVEN WITH CHILDREN IN/OUT THE DOOR, ITEMS LAYING BETWEEN THE DOOR... I EVEN HAD MY HAND IN THE DOOR FOR TESTING AND THE DOOR WILL NOT STOP; IT WILL KEEP MOVING FORWARD TO CLOSE. WHAT A SAFETY ISSUE ESPECIALLY FOR A MINI VAN THAT IS DESIGNED FOR KIDS IN AND OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496670February 6, 2013STRUCTURE:BODY
THE VAN WAS PARKED AND I HAD THE PASSENGER REAR SIDE DOOR OPEN. I USED THE PUSH BUTTON FEATURE TO CLOSE THE DOOR AND REALIZED I HAD FORGOT SOMETHING ON THE FLOOR. I REACHED IN AND GRABBED IT AND THE DOOR HIT MY ARM AND INSTEAD OF STOPPING AND OPENING AGAIN IT CONTINUED TO CLOSE AND MY ARM WAS CAUGHT IN THE DOOR. THE DOOR DIDN'T STOP CLOSING UNTIL I REACHED OUT WITH MY LEFT HAND AND GRABBED THE HANDLE AND PULLED IT OFF OF MY ARM. MY ARM WAS BRUISED AND HAS BEEN SORE SINCE IT HAPPENED. THIS IS NOT THE FIRST TIME THE DOOR HASN'T RESPONDED AND RE-OPENED WHEN SOMETHING WAS IN THE WAY. THIS IS THE FIRST TIME ANYONE WAS INJURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10487567December 6, 2012SERVICE BRAKES
WE OWNED A 2008 DODGE GRAND CARAVAN AND AT 59,000 MILES, IT NOT ONLY NEED NEW BRAKE PADS (WHICH WOULD BE NORMAL), BUT TO OUR SURPRISE IT NEEDED NEW ROTORS AS THE ORIGINAL ONES WERE SO WARPED THEY COULD NOT BE USED FOR THE NEW BRAKE PADS. WE WERE INFORMED THAT THE MANUFACTURER HAD ADDED AN EXTENDED WARRANTY FOR THE ROTORS AND WOULD BE COVERED UNDER THEIR EXTENDED WARRANTY. AFTER HAVING OTHER ISSUES WITH THE VAN, THE LIFE LONG DEALER WE WORK WITH TALKED US INTO TRADING FOR A 2011 DODGE CARAVAN, ASSURING THAT THE BRAKE AND ROTOR ISSUE HAD BEEN RESOLVED. IT HAS BEEN ONE YEAR AND THE NEW VAN NEEDED NEW BRAKES AND ROTORS AT ONLY 19,900. I WAS INFORMED THAT DODGE/CHRYSLER ADDED AN EXTENDED WARRANTY (ONCE AGAIN), BUT THIS TIME I GOT TO PAY A DEDUCTIBLE OF $50 (0-24,000 MILES). IF IT HAPPENS AGAIN BEFORE 36,000 MILES MY DEDUCTIBLE GOES UP. WHAT, I GET TO PAY FOR THEIR POOR PARTS PURCHASING? I HAVE INFORMED THE DEALER THAT THIS WILL BE THE LAST DODGE/CHRYSLER PRODUCT I WILL OWN. THEY HAVE TRIED TO TAKE CARE OF US, BUT WITH NO ASSISTANCE FROM THE MANUFACTURER. TOO BAD THAT THEY DO NOT WANT TO PROVIDE A QUALITY PRODUCT FOR CUSTOMERS AS THIS VAN IS A GREAT FAMILY VEHICLE, BUT WOULD HESITATE TO PUT MY GRANDCHILDREN IN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484489November 13, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2001 DODG EGRAND CARAVAN. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS SHIFTED IN DRIVE AND THE STEERING WHEEL WAS TURN TO THE LEFT THE GEAR SHIFT GOES INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THE VEHICLE HAD AN AUTOMATIC/ MANUAL TRANSMISSION THAT WAS ABLE TO SHIFT WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THAT WAS HOW THE VEHICLE WAS DEISIGN. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,548.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476601September 20, 2012EQUIPMENT, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,200 AND THE CURRENT MILEAGE WAS 37,800. ....UPDATED 10/11/12 *BF THE CONSUMER STATED ROYAL CHRYSLER DIAGNOSED THE FAILURE TO BE BECAUSE OF THE HANDICAPPED EQUIPMENT INSTALLED BY ACCESS UNLIMITED. UPDATED 10/17/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474901September 8, 2012ELECTRICAL SYSTEM
WHILE DODGE CARAVAN WAS PARK IN FRONT OF DEALERSHIP BANKSTON FORD MINI VAN CAUGHT ON FIRE. NO ONE WAS IN VEHICLE AT THE TIME EXCEPT A PET. A PAGE OVER SPEAKER INFORMED ME THAT THE VAN WAS ON FIRE. BY THE TIME I REACHED THE SCENE "FLAMES" WERE COMING UP FROM THE FLOOR OF THE DRIVERS SEAT. "THE LEFT HAND FRONT CORNER" . PERSONNEL FROM WITHIN THE DEALERSHIP RAN OUT WITH FIRE EXTINGUISHER TO PUT FIRE OUT. DAMAGE REPORTED TO INSURANCE COMPANY . VEHICLE PURCHASE ON AUG 03,2012. INCIDENT OCCURRED ON AUG 22,2012 APPROX 1:00 THAT DAY.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10469053August 3, 2012POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
START ENGINE, PUT INTO REVERSE, THE CHECK ENGINE LIGHT AND ESC LIGHT COMES ON. ONLY SEEMS TO EFFECT VEHICLE OPERATION WHEN DRIVING DOWN ROAD AND SLOWING DOWN TO MAKE TURN OR STOP. THEN IT SORT OF JERKS OR DOWNSHIFTS ROUGHLY. BOUGHT THIS VEHICLE USED ON JULY 13, 2012. THIS HAS HAPPENED 4 TIMES ALREADY. WHEN I TOOK IT BACK FOR THEM TO CHECK IT FOR CODES, THEY SAID NOTHING SHOWED UP AND JUST RESET IT. IT HAPPENED AGAIN BEFORE I GOT HOME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465215July 11, 2012ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR AND THE ENGINE EXHIBITED A LOSS OF POWER. THERE WERE NO WARNING LIGHTS INDICATING THE FAILURE. THE FAILURE RECURRED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE AWARE OF THE FAILURE FOR THIS MODEL, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,110.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462382June 20, 2012ENGINE, POWER TRAIN
WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OCCASIONS. THEY HAVE DONE NUMEROUS REPAIRS, BUT UNABLE TO FIND A FIX. PROBLEM HAS PROGRESSED TO MISFIRE AT HIGHWAY SPEEDS WHICH CAUSES A VIOLENT SHAKE UNTIL I MANUALLY DOWNSHIFT (WITH ELECTRIC SHIFTER) I HAVE MADE FORMAL COMPLAINTS TO CHRYSLER, BUT NO CALL BACKS. DEALER HAS FOUND CODES P0300, AND P0301 PENDING, STORED, AND ACTIVE ON VARIOUS TIMES. ACCORDING TO CHRYSLER MASTER TECH, CHRYSLER KNOWS OF DEFECT AND EFFECTS EARLY 3.6 PENTASTAR ENGINE, BUT HASN'T FOUND A FIX. WHAT MAKES THIS A SAFETY CONCERN, IS THAT I TO MERGE ON THE HIGHWAY, OR PASS A VEHICLE, I HAVE TO RACE THE ENGINE, AND HOPE THE ENGINE DOESN'T FAIL OR SHUT OFF. CURRENTLY, IM AWAITING ANOTHER APPOINTMENT WITH CHRYSLER, BUT KNOWING THERE ISN'T A FORMAL SOLUTION HAS ME CONCERN FOR THE SAFETY OF MY CHILDREN AS I DRIVE THEM AROUND. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450044March 2, 2012ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING, THE ENGINE OCCASIONALLY MAKES A RATTLING NOISE AND CHECK ENGINE LIGHT COMES ON. I TOOK IT TO THE DEALER AND AFTER STATING THAT NO CODES WERE CAPTURED, THEY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT BACK AND THEY REPLACED THE CAM POSITION SENSOR, WHICH THEY SAID WOULD FIX IT. IT DIDN'T AND THE CHECK ENGINE LIGHT CONTINUES TO COME ON WITH A RATTLING AT THE START WHICH NOW OCCURS MORE FREQUENTLY. NOW THE TRACTION CONTROL LIGHT COMES ON AT THE START AND OCCASIONALLY WHEN DRIVING AT ROAD SPEEDS AND DRY CONDITIONS. THE VAN LOSES POWER AND IS SLOW TO ACCELERATE. I HAVE TO PULL OVER WHEN DRIVING, OR IF IT OCCURS AT STARTING, I HAVE TO SHUT THE VAN DOWN AND RESTART THE VAN AND THIS CORRECTS THE PROBLEM. THE NEXT TIME IT OCCURS, I WILL JUST DRIVE IT TO THE DEALER AND SHOW THEM BECAUSE THEY DON'T SEEM TO BELIEVE ME OR THEY TELL ME THERE IS NOTHING THEY CAN DO. I SEE THAT I AM NOW NOT THE ONLY ONE THAT THIS IS HAPPENING TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448544February 20, 2012ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON IN EARLY DECEMBER. DEALER RESET THE ERROR CODE AND SAID IT WAS PROBABLY NOTHING. LIGHT CAME BACK ON A FEW DAYS LATER SO WE BROUGHT BACK TO THE DEALER - THE CONSULTED WITH CHRYSLER AND REPLACED THE CAM PHASERS AND SAID THAT SHOULD FIX THE PROBLEM. WITHIN A COUPLE OF DAYS THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT BOTH CAME ON AND THE CAR LOST ALL ABILITY TO ACCELERATE. DRIVING ON HIGHWAY AT 70MPH, GAS PEDAL TO THE GROUND DID NOTHING AND CAR COASTED TO 50MPH BEFORE IT WOULD LURCH FORWARD AND COAST BACK DOWN AND EVENTUALLY CORRECTED ITSELF BUT LIGHTS REMAINED ON. DEALER CONSULTED WITH CHRYSLER AGAIN AND THEY REPLACED THE CAM PHASER SENSORS AND SAID THAT SHOULD FIX IT. WITHIN A FEW DAYS SAME THING HAPPENED, DRIVING ON HIGHWAY, CHECK ENGINE AND TRACTION CONTROL LIGHT TURNED ON AND CAR LOST ALL ACCELERATION AND COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND THEN COST DOWN - RPMS WOULDN'T GO ABOVE 1300RPM AND COULDN'T GET ACCELERATION BACK. TOOK CAR BACK TO DEALER (FORTUNATELY WAS ONLY A FEW MILES FROM THE DEALER) AND THEY HAD IT FOR 2 WEEKS AND CHRYSLER RECOMMENDED REPLACING BOTH WIRING HARNESSES AND THAT SHOULD FIX THE PROBLEM. WITHIN A WEEK, SAME PROBLEM, DRIVING ON HIGHWAY AT 70MPH - CHECK ENGINE AND TRACTION CONTROL LIGHT COMES ON, NO ABILITY TO ACCELERATE OR MAINTAIN SPEED, CAR COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND COST BACK DOWN. RETURNING CAR TO DEALER AGAIN (MID FEBRUARY). QUITE DANGEROUS TO (REPEATEDLY) LOOSE ACCELERATION AND WITH NO ABILITY TO MAINTAIN SPEED WHEN DRIVING AT 70MPH ON A HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438080December 2, 2011AIR BAGS
MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10437910November 30, 2011STRUCTURE:BODY:DOOR, STRUCTURE:BODY
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437911November 30, 2011STRUCTURE:BODY:DOOR, STRUCTURE:BODY
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435472November 14, 2011ELECTRICAL SYSTEM
TL* THE CONTACT RENTED A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. NO ONE WAS INJURED DURING THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE FIRE MARSHALL STATED DURING THE FIRE THE PASSENGER SIDE SLIDING DOOR WAS OPEN. THE CONTACT STATED THE SATURDAY BEFORE THE FIRE, AS HIS DAUGHTER WAS EXITING THE VEHICLE, THE DOOR BEGAN TO CLOSE ON HER. THE REST OF THE DAY, THE DOOR HANDLE WOULD NOT WORK, BUT THE KEY REMOTE AD THE DRIVER'S SIDE BUTTON WOULD OPERATE THE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS VEHICLE INSPECTED; HOWEVER, THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 01/17/12 *BF THE FIRE DEPT. OBSERVED THE GREATEST AMOUNT OF HEAT DAMAGE IN THE AREA OF THE PASSENGER REAR DOOR. THE FRONT OF THE VEHICLE INCLUDING THE ENGINE COMPARTMENT AREA WAS DAMAGED BY THE FIRE, BUT MOSTLY IN TACT. UPDATED 03/14/12
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10435566November 14, 2011POWER TRAIN
VAN STARTED TO PRODUCE VERY HARSH SHIFTING IN DRIVE. WHEN IN REVERSE AND IN A SLIGHT INCLINE THE TRANSMISSION STARTED TO SHUDDER AS WELL. EVER SINCE, TRANSMISSION WILL RANDOMLY SHIFT HARSH, SKIP SHIFTS AND UNDER A LOAD WHEN BACKING UP WILL SHUDDER ALL OF THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10434359November 6, 2011POWER TRAIN
VEHICLE ROLLS FORWARD WITHOUT STOPPING WHEN IN REVERSE & THE BRAKE IS RELEASED & ON A SHALLOW INCLINE, WITHOUT ACCELERATING (VEHICLE NOSE DOWN SLOPE). TWO DAYS AFTER HAVING MY 2011 GRAND CARAVAN, WHICH I PARK IN MY DRIVEWAY THAT HAS AN ANGLE OF APPRX. 15-20 DEGREES & THE VEHICLE IS PARKED NOSE DOWN SLOPE TOWARD MY HOME & GARAGE. THE FIRST INDICATION OF A PROBLEM WAS ON ENTERING THE DRIVEWAY AND SHIFTING INTO "PARK", THE VEHICLE ROLLED FORWARD 6"-8" INCHES. THIS ISSUE STARTED 2 DAYS AFTER HAVING THE VEHICLE. PRIOR TO THE VEHICLE ROLLING FORWARD ALL VEHICLE OPERATIONS SEEMED NORMAL, THERE WAS HARDLY ANY ROLL AT ALL (1"-3" IN.) WHEN "PARK" WAS ENGAGED. THE NEXT CLUE OF A PROBLEM WAS THAT THE VEHICLE WOULD SHUDDER WHEN ACCELERATING IN "REVERSE" & AT LOW SPEED. THIS PROBLEM DOES NOT HAPPEN EVERY TIME THE VEHICLE IS REVERSING, BUT HAS BECOME MORE FREQUENT. WHILE DRIVING NOISE HAS BEEN DETECTED FROM SOMEWHERE BENEATH THE VEHICLE, BUT IS NOT HEARD FREQUENTLY, ONLY 2-3 TIMES. THE WORST ISSUE PRESENT IS WHEN THE SELECTOR IS PLACED IN "REVERSE" AND I REMOVE MY FOOT FROM THE BRAKE, WITHOUT ACCELERATING, THE VEHICLE CONTINUALLY ROLLS FORWARD WITHOUT STOPPING. IF THE VEHICLE IS IN "REVERSE" AND BEING ACCELERATED UP THE INCLINE AND I REMOVE MY FOOT FROM THE ACCELERATOR THE VEHICLE WILL ROLL FORWARD DOWN SLOPE WITHOUT STOPPING. THE CLOSEST COMPARISON IS THAT IT FEELS LIKE DRIVING A VEHICLE WITH A MANUAL/STANDARD TRANSMISSION. IT SEEMS THAT THE TRANSMISSION ISSUES IS GETTING WORSE AND I'VE ONLY HAD THE VEHICLE SINCE 14 OCTOBER 2011 AND FOR 772 MILES. THESE ISSUES HAVE BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP & THEIR SERVICE DEPT. & TO THE CHRYSLER, DODGE, JEEP CASE MANAGEMENT DEPT. I HAVE CONTINUALLY BEEN LIED TO BY BOTH DEPARTMENTS AND CALLS TO CASE MGMT. IGNORED/NOT RETURNED. MY FAMILY & I FEEL VERY UNSAFE IN THIS VEHICLE & HAVE LOST ALL TRUST IN DODGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0