Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10413129July 16, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
VALVE SYSTEM FAILURE: WHILE TRAVELING 2000 MILES FROM HOME, THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT CAME ON. WE CHECKED ALL TIRE PRESSURE AND FILLED ONE LOW TIRE, BUT LIGHT CAME BACK ON. WE TOOK IT TO MECHANIC WHO NOTED THAT THE VALVE STEM WAS CORRODED AND CRACKED, AND COULD HAVE COME DISLODGED AT ANY MOMENT, CAUSING A BLOWOUT. REPLACED TPMS SENSOR AT A COST OF $153. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413135July 16, 2011
SERVICE BRAKES, HYDRAULIC
WARPED FRONT BRAKE ROTORS: RECEIVED A NOTICE FROM CHRYSLER OF EXTENDED WARRANTY ON BRAKES BECAUSE PADS AND ROTORS MIGHT NEED REPLACEMENT "EARLIER THAN EXPECTED". TOOK IT TO THE DEALER 1/28/11 AT 35,300 MILES AND THEY SAID THERE WAS NO PROBLEM. AT 44,000 MILES NOTICED FAINT SQUEAL. TOOK IT TO INDEPENDENT MECHANIC WHO FOUND THAT FRONT BRAKE ROTORS WERE SEVERELY WARPED AND NEEDED TO BE REPLACED. MECHANIC SAID THERE WAS WAS NO NEED TO REPLACE PADS, WHICH WERE FINE, AND THAT THIS WAS UNUSUAL BECAUSE THEY USUALLY WEAR AT THE SAME TIME. (NOTE THAT HIGH MILEAGE COMES FROM CROSS-COUNTRY TRIPS IN THE INTERSTATE, WITHOUT HEAVEY USE OF BRAKES). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412443July 15, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH HE APPLIED THE BRAKES AND THE BRAKE PEDAL BEGAN TO PULSATE. THE STEERING WHEEL ALSO BEGAN TO SHAKE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH FRONT ROTORS WERE WARPED. THE ROTORS WERE REPLACED. APPROXIMATELY EIGHT MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES EXHIBITED AN ACCEPTABLE AMOUNT OF RUST BUT DID NOT NEED TO BE REPAIRED. APPROXIMATELY FOUR MONTHS LATER THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE REAR ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,800 AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411902July 11, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 DODGE GRAND CARAVAN VALVE STEM FAILURE. IN NOV WE WENT OUT FOR THANKSGIVING SUPPER COME OUT AND FOUND FRONT LEFT TIRE FLAT, VALVE STEM WAS BROKEN OFF AND COULD NOT FIND CAP OR VALVE. VAN HAD ABOUT 38,000 ON IT. THIS SUNDAY PULLED BACK INTO DRIVE AND IN MATTER OF SECONDS REAR RIGHT WENT FLAT. FOUND SAME PROBLEM. WENT OVER TO CHECK LEFT REAR AND FOUND CRACK IN STEM WITHIN 1/32" BELOW CAP, I CALLED FOR NEW STEMS DEALER IS OUT OF STOCK SO THE VAN MUST SIT. I WILL HAVE TO PUT RUBBER STEMS IN AND DEAL WITH THE LIGHT SO I CAN USE THE VAN. NOW WHAT WOULD HAPPEN IF MY WIFE OR MYSELF WITH KIDS AND GRANDKIDS ARE ON A TRIP BUSY ROADS,LOTS OF TRAFFIC AND THIS WOULD HAPPEN. WHEN THESE BLOW TIRES ARE FLAT IN SECONDS. ITS MAKES ME AFRAID TO DRIVE NOING THIS COULD HAPPEN. $74.25 EACH PER STEM NOT INCLUDING LABOR. THIS IS NOT FAIR OR SHOULD NOT BE ALOAD ON VEHICLES. THANKS FOR YOUR TIME. THE VAN NOW HAS 40,449. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412509July 9, 2011
SERVICE BRAKES, HYDRAULIC
VERY NOTICEABLE BRAKE PULSATION,ALL FOUR BRAKE ROTORS AND PADS REPLACED DUE TO THEIR BEING PITTED,RUSTED AND DOWN TO METAL ON METAL. SINCE OFF WARRANTY ASKED FOR GOODWILL FROM DODGE DEALER AND REPAIR DONE FOR $100. ONCE AGAIN ON 08/02/2010 THE FRONT ROTORS WERE FOUND TO BE BAD BY DEALER AND REPLACED BY DEALER UNDER WARRANTY. NOW, AS OF 07/07/2011 LEFT REAR BRAKE APPEARS TO BE STUCK IN A LOCKED ON POSITION, BRAKE IS OVERHEATING,SQUEALING AND POOR GAS MILEAGE AND CAUSING DAMAGE TO ROTOR, PAD AND CALIPER PER LOCAL MECHANIC. THIS FAILURE IS A REAL DANGER TO SOMEONE WHO DOESN'T NOTICE THE CONDITION AS IT MAY CAUSE A FIRE DUE TO EXCESSIVE HEAT, PREMATURE TIRE WEAR, LOSS OF BRAKING DUE TO FADE AND BOILING OF BRAKE FLUID. THIS CONDITION ALSO CAUSES OTHER BRAKES TO WORK HARDER CAUSING THEIR PREMATURE WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410390July 4, 2011
SERVICE BRAKES, HYDRAULIC
2009 DODGE GRAND CARAVAN 70,000 MILES HAVING PROBLEMS WITH DRAGGING REAR BRAKES AND SHORT (UNDER 20,000) MILES FOR TOP OF LINE BRAKE PADS STILL HAVEN'T FOUND A FIX FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409182June 28, 2011
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED HE HEARD A WHINING NOISE COMING FROM THE FRONT WHEELS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT WHEEL BEARINGS WERE REPLACED. THE FAILURE MILEAGE WAS 42,400. . UPDATED 10/14/11 *BF. THE CONSUMER STATED HE BELIEVED THE BEARING FAILURE WAS DUE TO EXCESSIVE HEAT BUILD-UP FROM THE FRONT DISC BRAKES. UPDATED 11/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408787June 24, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE THE BRAKES REPAIRED UNDER WARRANTY. WHILE HAVING THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED THAT THE REAR ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPRESSED CONCERN OVER THE ROTORS WARPING ON A LOW MILEAGE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 23,673. UPDATED 09/09/11*LJ THE REAR ROTORS WERE TURNED, BUT NOT REPLACED. UPDATED 10/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408574June 22, 2011
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
2009 CARAVAN REAR CALIPER GRINDING AND RIM SO HOT YOU CAN'T TOUCH IT . SECOND TIME IN 5 MONTHS THIS HAS HAPPENED . CANT DRIVE THE VEHICLE WHEEL DOESN'T WANT TO ROTATE BECAUSE CALIPER IS LOCKED UNDER PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407493June 20, 2011
TIRES:VALVE
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE HAD TO REPLACE THREE VALVE STEMS WITHIN THE LAST YEAR. THE DEALER REPLACED THE SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407291June 17, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS 2009 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE ATTEMPTING TO APPLY THE BRAKES THEY PULSATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THE FAILURE WAS LOCATED IN THE REAR AND FRONT BRAKE ROTORS AND PADS. THE DEALER REPLACED THE REAR AND FRONT BRAKE PADS AND ROTORS. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE IS 27,000. UPDATED 07/28/11*LJ UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407025June 15, 2011
AIR BAGS:FRONTAL, AIR BAGS
2009 DODGE CARAVAN MODIFIED BY THE BRAUN CORPORATION TO INCLUDE A MANUAL RAMP FOR WHEELCHAIR PASSENGERS WAS TRAVELING ON A 2 LANE ICY BRIDGE AND WAS UNABLE TO STOP FOR A 1997 CHEVY TRUCK THAT HAD ALREADY SLID OUT ON THE BRIDGE AND WAS LEFT SITTING ACROSS BOTH LANES. THE DODGE CARAVAN HIT THE VEHICLE HEAD ON WITH SUCH FORCE THAT THE DRIVER HAD THE PARTS FROM AN ARTIFICIAL HIP COME OUT. WHEN LOOKING AT THE VEHICLE THE AIRBAGS DIDN'T DEPLOY BUT THE FRONT END IS SERIOUSLY DAMAGED AND THE VEHICLE IS A TOTAL LOSS. *TR ..UPDATED 04/26/12 *BF. UPDATED 06/27/12 *BF CAR FAX REPORT RECEIVED. UPDATED 06/27/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10398538May 2, 2011
WHEELS
2009 DODGE GRAND CARAVAN. ALL 4 TIRE VALVES ARE CORRODING. ONE BROKE OFF AND FELL INSIDE TIRE. OTHER BROKE OFF WHEN TRYING TO UNSCREW OF CAP. BOTH PASSENGER TIRES WENT FLAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398149April 28, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DRIVER'S FRONT TIRE PRESSURE SENSOR NUT CORRODED AND BROKE OFF CAUSING AN IMMEDIATE FLAT TIRE. THE ALMOST NEW TIRE (LESS THAN 25,000KM) WAS ALSO DESTROYED IN THE PROCESS OF BRING THE VEHICLE TO A SAFE STOP. HAD TO PURCHASE A NEW SENSOR AS WELL AS A NEW TIRE. $361.35 LATER OUT OF MY POCKET FOR A DEFECT THAT I AM TOLD IS NOT RESTRICTED TO DODGE VEHICLES BUT WITH ALL TIRE PRESSURE SENSORS IN GENERAL. THE DEFECT HAVING TO DO WITH THE METAL COMPONENTS BEING USED. IF THE COMPONENTS WERE RUBBER AS REGULAR VALVE STEMS ARE OR EVEN RUBBER COATED SUCH FAILURES WOULD BE GREATLY REDUCED. WOULD LIKE FOR DODGE TO PAY MY BILL BUT UNLIKELY..... MILEAGE AND SPEED ARE CANADIAN AND IN KM AND KM/H. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397924April 26, 2011
TIRES, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT TWO OF THE VALVE STEMS DETERIORATED AND CAUSED THE CAP TO FRACTURE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR STATION WHERE THE FIRST VALVE STEM WAS REPLACED FEBRUARY 2011. THE SECOND FAILURE OCCURRED ON APRIL 2011 AND THE SECOND VALVE STEM WAS REPAIRED AT THE SAME REPAIR STATION. THE CONTACT CALLED AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. UPDATED 06/17/11 *BF THE CONSUMER STATED THE VALVE STEMS WERE CORRODED. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397417April 25, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 GRAND CARAVAN. WAS WASHING THE WHEELS, AROUND THE VALVE STEM AREA, WHEN THE VALVE SNAPPED OFF AT THE BASE OF THE VALVE CAP, RELEASING ALL THE AIR IN THE TIRE WITHIN 10 SECONDS. HAD THIS BEEN A PART FAILURE DURING A HIGH SPEED DRIVE IN HEAVY TRAFFIC, IT WOULD HAVE BEEN CATASTROPHIC. THERE SHOULD BE A SAFETY ALERT REGARDING THIS DEFECT AND AN IMMEDIATE RECALL. I REFUSED TO PAY A $150.00 TIRE REPAIR , SO I OPTED OUT WITH REMOVING THE EXISTING PRESSURE MONITORING SYSTEM, AND HAD A GOOD OLD RUBBER VALVE STEM PUT IN, AND THE TIRE REBALANCED. IF A RECALL IS NOT IMPLEMENTED SOON, I PLAN ON HAVING ALL THE VALVE STEMS REPLACED, AND WITH ALL THE OTHER PROBLEMS I'VE HAD WITH THIS VEHICLE, I WOULD NEVER AGAIN BY A DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386889March 8, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2 TPMS VALVE STEMS ON MY 2009 DODGE CARAVAN BROKE OFF IN THE MECHANICS HAND WHILE UNSCREWING THE VALVE STEM CAP AS HE WAS CHECKING TIRE PRESSURE. THIS OCCURRED AT THE DODGE DEALER WHERE I PURCHASED THE VEHICLE. THIS IS 3 OUT OF 4 VALVE STEMS ON THIS VAN THAT HAVE BROKEN. FIRST WAS ON 10/20/10, OTHER TWO TODAY (3/8/11). METALIC STEMS NOT MADE TO STAND UP TO NORMAL ROAD CONDITIONS. PARTS AND LABOR IS $152 EACH TIRE, JUST FOR THE VALVE STEMS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386684March 7, 2011
SERVICE BRAKES, HYDRAULIC
2009 DODGE GRAND CARAVAN REAR BRAKES FAILURE AT 30,937 MILES.. AN EXTENDED WARRANTY WAS ISSUED FOR FRONT BRAKES, BUT PROBLEM WITH REAR BRAKES HAVE BEEN IGNORED. MY REAR BRAKES REQUIRED REPLACEMENT AT 30, 700 MILES THE FRONT BRAKES STILL HAVE OVER HALF THE LIFE REMAINING.. CHRYSLER SHOULD BE FORCED TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384602February 26, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOUGHT VEHICLE ON 12-14-2010(USED FROM A CAR DEALER) VEHICLE WAS SUPPOSE TO HAVE BEEN INSPECTED(72 POINT CHECK) THIS VAN HAD 34,916 MILES ON IT. DEALER DID RECALLS AND WARRANTY WORK. WE COMPLAINED ABOUT THE TIRE "LIGHT" GOING ON & OFF. WAS ADVISED THAT NOTHING WAS WRONG WITH THE MONITOR, THAT THE TIRES JUST NEEDED A LITTLE AIR FOR THE HIGHER ALTITUDE. THEY OVER FILLED TIRES. TIRE LIGHT CAME ON AGAIN. THIS TIME WE WERE ADVISE, BY A TIRE DEALER, THAT THE VALVES(MONITORS) WERE CRACKED & LEAKING AIR. ALSO THE ENGINE LIGHT CAME ON AND STAYED ON UNTIL WE GOT TO THE DEALER, HE SAID TO TURN OFF THE MOTOR AND RESTART THE ENGINE. THIS TIME IT WENT OFF. AFTER READING THE COMPLAINTS ABOUT ENGINE LIGHTS, WE ARE SCARED THAT THE DEALERS ARE AGAIN LYING TO US. WE DO NOT WANT TO END UP WITH THE VEHICLE JUST STOPPING ON US ON THE HIGHWAY, INFRONT OF AN 18 WHEELER! THIS ENGINE LIGHT PROBLEM HAS OCCURRED TO OTHERS AND THEIR TRANSMISSION JUST QUIT. WE BELIEVE THAT THESE DEALERS, ARE IN DENIAL. WHY DID THE DEALER TELL MY HUSBAND JUST TO TURN OFF THE VEHICLE WITHOUT USING A CODE TO FIND OUT WHAT THE PROBLEM IS? WE HAVE HAD THE VEHICLE IN 2 TIMES ABOUT THE 'LOW TIRE" LIGHT & EACH TIME THEY JUST BLEW IT OFF AS NEEDING AIR! IT WAS AN INDEPENDENT TIRE PERSON WHO ACTUALLY EXAMINED THE TIRE TO FIND THE CRACKED VALVE-HE DID NOT HAVE ANY THING TO GAIN, AS THE VALVE STEM WAS RETURNED AGAIN TO THE DEALER. WHEN WE LOOKED BACK AT THE REPAIR TICKETS (2) WE NOTICED THAT OUR REPORTING OF THE TIRE LIGHT BEING ON WAS NOT EVEN ON EITHER OF THE REPAIR TICKETS! BTW: OUR 1999 DODGE RAM 1500 TRUCK HAS THE IRREGULAR & ACCELERATED IDLE AS WELL AS THE "OUT OF NO WHERE" ACCELERATION, WHICH WE FOUND MANY COMPLAINTS ON THE INTERNET. WE COPIED DOZENS OF THESE COMPLAINTS OFF THE INTERNET, AS WELL AS THEIR SOLUTIONS/FIXES AND GAVE THE STACK OF PAPERWORK TO THE DEALER.(WE HAD BEEN BACK TO THE DEALERS DOZENS OF TIMES PREVIOUSLY) AS THE PROBLEM KEPT COMING BACK. THE INTERNET REPAIRS IT WORKED. WE HOPE THESE CAN BE 2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384100February 23, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I BOUGHT MY 2009 VAN IN OCT. IN DEC. I HAD TO HAVE BOTH VALVE STEMS REPLACED BECAUSE THEY WERE LEAKING AIR, I HAVE SINCE THEN READ ONLINE ABOUT OTHERS HAVING PROBLEMS WITH THIS ISSUE WITH THE TIRE SENSORS. YESTERDAY I WENT TO TAKE THE CAP OFF MY FRONT TIRE WHICH HAD NOT BEEN CHANGED TO REGULAR VALVE STEMS AND THE WHOLE STEM CAME OFF IN MY HAND AND BOOM FLAT TIRE. THANK GOD I WAS NOT DRIVING WHEN IT WENT AND HAD MY CHILDREN OR SOMEONE ELSE'S CHILD WITH ME. I CANNOT BELIEVE THAT A DESIGN FLAW LIKE THAT WOULD BE NOT BE RECALLED BY NOW. JUST TRYING TO TAKE THE CAP OFF AND BOOM IT'S IN MY HAND. STILL CANNOT BELIEVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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