Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#10712611April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 06/16/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712453April 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712490April 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706487April 19, 2015
VEHICLE SPEED CONTROL
WHILE ACCELERATING TO 65 MPH ON AN INTERSTATE MY GAS PEDAL BECAME STUCK AND BEGAN TO ACCELERATE MY VAN TO A HIGHER SPEED, I ATTEMPTED TO RESOLVE THIS ISSUE BY TAPPING THE BRAKE HOPING THE SYSTEM WOULD RESET OR DISENGAGE BUT IT DID NOT. I ALSO CHECKED MY FLOOR MAT TO ENSURE IT WAS NOT INTERFERING BUT IT MOVED EASILY. TO STOP THE ACCELERATION, I HAD TO PHYSICALLY PULL ON THE GAS PEDAL IN WHICH IT FINALLY RELEASED FROM BEING STUCK AND ALLOWED ME TO DRIVE AT A NORMAL RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706072April 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10705890April 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704892April 10, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE P25 / NHTSA 14V-234. CONTACTED DEALER ON SEVERAL OCCASIONS TO SCHEDULE REPAIR. EACH TIME THE DEALERSHIP ADVISES THAT CHRYSLER HAS NOT PROVIDED REPAIR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704684April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704737April 9, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE SAYING PARTS ARE AVAILABLE FOR RECALL P25 IN JANUARY 2015. HAVE CALLED FLETCHER CHRYSLER DODGE IN FRANKLIN, IN 3 TIMES TO SEE IF THEY HAVE THE PART AND CAN SCHEDULE REPAIR. THEY KEEP TELLING ME THAT THEY HAVE NOT BEEN ABLE TO GET PART. TRIED CALLING CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE AND REMAINED ON HOLD 1 HOUR EACH TIME. THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703866April 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART NEEDED WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703803April 5, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703489April 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 9/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703527April 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703299April 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 7/7/2015 *JS THE CONSUMER STATED A NEW 02 SENSOR WAS INSTALLED WHICH DID NOT RESOLVE THE PROBLEM. UPDATED 01/11/6.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703077April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN UPDATED 01/10/17*LJ UPDATED 10/4/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702916March 31, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL INDEPENDENTLY DEPRESSED FURTHER AND THE SPEED SUDDENLY INCREASED. ON ANOTHER OCCASION, THE PEDAL BECAME STUCK AND THE PEDAL HAD TO BE DEPRESSED IN ORDER TO RELEASE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702930March 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702234March 27, 2015
SERVICE BRAKES
I STARTED TO SMELL BURNING BRAKES WHILE DRIVING ON THE HIGHWAY. I GOT OUT WHEN WE PARKED AND FELT ALL THE WHEELS. THE REAR WHEELS WERE SO HOT YOU COULDN'T TOUCH THEM, THE REAR ROTORS WERE GLOWING RED, AND IT SMELLED LIKE BURNING BRAKES. CALLED THE DEALERSHIP SINCE ITS ONLY 2 YEARS OLD AND 16K MILES. WAS TOLD ITS A WEAR ITEM AND THEY WONT COVER THEM, ONLY THE CALIPERS, AND NO LOANER SINCE WE DON'T HAVE A SERVICE CONTRACT. LAST DODGE I EVER BUY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680197March 24, 2015
ELECTRICAL SYSTEM
2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER TO WAIT ON ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695284March 19, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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