Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10764653September 17, 2015
WHEELS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
ON SEPTEMBER 8, 2015, WE WERE TRAVELLING TO OUR LOCAL BEACH AND I NOTICED A LOW TIRE PRESSURE INDICATOR ON THE VANS DASHBOARD. I WAS LUCKY TO KNOW THIS PARTICULAR PART OF THE BRONX, SO WE IMMEDIATELY GOT OFF OF THE HIGHWAY AND STOPPED AT A LOCAL GARAGE. THINKING THAT IT WAS JUST A SLOW LEAK, WE PULLED OVER TO THE PAY-FOR-AIR KIOSK AND I WENT TO FILL THE FRONT, PASSENGERS SIDE TIRE, WHICH APPEARED LOW. THE TIRE WAS NOT FLAT, JUST LOW. TO MAY COMPLETE AMAZEMENT, WHEN I APPLIED THE REQUIRED PRESSURE ONTO THE VALVE STEM WITH THE TIRE INFLATOR, THE VALVE STEM DISAPPEARED INTO THE RIM! THIS IMMEDIATELY DEFLATED THE TIRE. THE KIDS IMMEDIATELY STARTED COMPLAINING THAT THIS WAS GOING TO RUIN THE BEACH TRIP, BUT I ASSURED THEM THAT SINCE THE GAS STATION WE WERE LUCKILY DISABLED IN FRONT OF WOULD BE OF IMMEDIATE ASSISTANCE. I ENTERED THE GARAGE AND FOUND THE SOLE MECHANIC TURNED WITH HIS BACK TO ME, WORKING ON A VEHICLE. HE DIDNT SEE US COME IN AND DIDNT KNOW I WAS THERE UNTIL I EXCUSED MYSELF AND TOLD HIM ABOUT THIS CRAZY THING THAT HAD JUST HAPPENED TO ME. LET ME GUESS, ITS A CHRYSLER, RIGHT? TO MAKE A LONG STORY SHORT, HE TOLD ME THAT THE THREADS ON THE CHRYSLER/DODGE VALVE STEMS ARE MADE OF SUCH SHODDY MATERIALS THAT THEY, IN HIS WORDS, TURN TO DUST. WHEN HE FINALLY GOT THE VALVE STEM OUT OF MY TIRE, IT WAS INDEED NEARLY COMPLETELY OXIDIZED. THE NEXT DAY, I BROUGHT THE VAN TO OUR LOCAL TIRE REPAIR SHOP TO HAVE ALL OF THE VALVES REPLACED WITH GOOD, OLD FASHIONED RUBBER ONES. THE REMAINING WERE ALL IN SIMILAR, TERRIBLE CONDITION. WITH THE EXCEPTION OF THE AFTERMARKET SENSOR WE HAD PURCHASED LAST YEAR. THE TIRE SHOP SAID THAT IT WAS A COMMON OCCURRENCE AMONG DODGE AND CHRYSLER VEHICLES. I FEEL THIS SAME CONDITION CAUSED THE BLOWOUT WE HAD EXPERIENCED THE YEAR BEFORE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764154September 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764234September 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE WOULD HESITATE TO ACCELERATE. AFTER APPROXIMATELY FIFTEEN MINUTES OF DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763817September 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763545September 14, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762822September 10, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. IN ADDITION, THE KEY TO THE VEHICLE FRACTURED IN THE IGNITION SWITCH AND THE CONTACT WAS UNABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761584September 10, 2015
ELECTRICAL SYSTEM, AIR BAGS
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL, LACK OF PARTS. *SMD RECALL #14V373000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762883September 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO POWER OFF. THE CONTACT STATED THAT THE FOBIK FELT AS IF IT WERE JAMMED. THE VEHICLE NEEDED TO BE SHIFTED INTO DIFFERENT GEARS IN ORDER FOR THE ENGINE TO TURN OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762938September 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762668September 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762044September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762047September 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762211September 8, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762323September 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 UPDATED 03/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761906September 7, 2015
WHEELS
THE FOLLOWING HAS HAPPENED ON THREE OF THE VAN'S FOUR WHEELS: *** INCIDENT 1 (10/7/12) *** BEFORE LEAVING FOR A ROAD TRIP I STOPPED AT A GAS STATION TO FILL UP AND CHECK MY TIRE PRESSURE (I WAS DRIVING 50 MPH JUST PRIOR). WHEN I APPLIED THE TIRE PRESSURE GAUGE, THE THREADED PART OF MY TPMS VALVE STEM CRACKED AND TIRE DEFLATED IN LESS THAN ONE MINUTE. *** INCIDENT 2 (1/12/15) *** MY REAR TIRE WAS FOUND FLAT IN MY DRIVEWAY. WHEN I ATTEMPTED TO INFLATE THE TIRE THE THREADED PART OF MY TPMS VALVE STEM BROKE OFF IN MY HAND. THE TIRE HAD NO DEFECT. THE VALVE STEM WAS THE LONE CAUSE OF THE DEFLATION. *** INCIDENT 3 (9/4/15) *** WHILE DRIVING 74 MPH THE LOW TIRE PRESSURE TROUBLE LIGHT CAME ON. I IMMEDIATELY PULLED OFF THE ROAD. MY TIRES DID NOT VISUALLY APPEAR TO BE LOW ON AIR. DUE TO TRAFFIC NOISE I COULD NOT HEAR THE HISSING NOISE DESCRIBED IN INCIDENT ONE. I STARTED TO CHECK THE PRESSURE OF MY TIRES. WHEN I ATTEMPTED TO REMOVE THE PLASTIC VALVE STEM CAP THE THREADED PART OF THE VALVE STEM BROKE OFF. THE TIRE DEFLATED IN ROUGHLY 30 SECONDS. I FEAR THE DANGER PRESENTED BY A RAPID DEFLATION AT HIGHWAY SPEEDS. WE WERE FORTUNATE DURING OUR MOST RECENT INCIDENT, BUT I HAVE ONE MORE ORIGINAL TPMS VALVE STEM. I AM NOT SURE WHICH ONE IS STILL THE ORIGINAL DUE TO THE MANY TIRE ROTATIONS WE HAVE HAD SINCE OCTOBER 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761529September 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761275September 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761332September 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761016September 2, 2015
ENGINE, ELECTRICAL SYSTEM
ON OR ABOUT DECEMBER 5TH 2014, MY WIFE ATTEMPTED TO START THE ABOVE MENTIONED VEHICLE WITH NO SUCCESS. WE HAD TO HAVE IT TOWED FROM COLONIAL BEACH, VA TO SAFFORD AUTOMOTIVE IN FREDERICKSBURG, VA TO BE REPAIRED. AFTER DIAGNOSING, THE WIN MODULE WAS FOUND TO BE BAD ALSO BOTH DOOR MODULES FLASHED BAD. WIN MODULE WAS REPLACED AND TWO NEW KEY FOBS HAD TO BE ISSUED AND PROGRAMMED. OUR COST WAS $906.65. THIS ITEM WAS ON THE RECALL LIST BUT WE WERE MADE TO PAY OUT OF POCKET. WE HAVE SPOKEN TO THE DEALER AND THE BETTER BUSINESS BUREAU BUT HAVE NOT BEEN SUCCESSFUL. WE FEEL IT IS UNFAIR THAT WE WERE MADE TO PAY FOR SOMETHING THAT WAS RECALLED. THIS EXPENSE CAUSED A SIGNIFICANT HARDSHIP TO OUR FAMILY. WE HOPE YOU ARE ABLE TO HELP US GET OUR MONEY BACK. THANK YOU IN ADVANCE FOR YOUR HELP. WE ARE IN POSSESSION OF BOTH THE RECALL NOTICE AS WELL AS THE ORIGINAL RECEIPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761077September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE PART HAD ARRIVED. UPDATED 12/15/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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