Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11404714March 24, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404222March 22, 2021
STRUCTURE:BODY, BACK OVER PREVENTION: WARNINGS
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403519March 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403585March 17, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11403614March 17, 2021
UNKNOWN OR OTHER
BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403113March 15, 2021
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402951March 14, 2021
STRUCTURE:BODY
I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402688March 12, 2021
ELECTRICAL SYSTEM
MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400157March 10, 2021
STRUCTURE:BODY
OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399504March 6, 2021
STRUCTURE:BODY
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, I WAS TOLD IT IS A BAD ACTUATOR. THIS POSES A SAFETY RISK FOR PASSENGERS IN THE SECOND AND THIRD ROWS IF THEY MUST EXIT THE VEHICLE IN AN EMERGENCY. THIS IS A PREVALENT PROBLEM WITH IS YEAR, MAKE AND MODEL AND SHOULD BE A RECALL DUE TO THE SAFETY RISKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399063March 4, 2021
ENGINE
LEFT CYLINDER HEAD FAILURE. "PENTASTAR TICK" CYLINDER 2 MISSFIRE, RANDOM MISSFIRE. LOSS OF POWER IN MOTION. NO OVERHEATING. JUST FAULTY MECHANINCAL FAILURE. THIS IS COVERED UP UNTIL 2014. SAME ENGINE. SAME PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399142March 4, 2021
ELECTRICAL SYSTEM
LOUD BUZZING NOISE FROM AUTOMATIC LOCKS EITHER FROM KEY ACTUATION OR SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398671March 2, 2021
UNKNOWN OR OTHER
SIGNIFICANT OIL LEAK ON 2016 GRAND CARAVAN DUE TO OIL FILTER HOUSING CRACK. MECHANIC WAS CAREFUL NOT TO OVER TORQUE AND LEAK DID NOT OCCUR UNTIL OUTSIDE TEMPERATURES DROPPED BELOW ZERO. LEAK WAS DISCOVERED WHILE VEHICLE WAS STATIONARY BC OF LARGE PUDDLE OF OIL. VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397827February 25, 2021
ELECTRICAL SYSTEM
FAULTY DOOR LOCK ACTUATOR ON BOTH POWER SLIDING DOORS AND HAVE DONE NOTHING TO PROVOKE THE ISSUE JUST WENT OUT ON A VAN THAT'S 4 YEARS OLD ABSOLUTELY INSANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397501February 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLATCH OR OPEN AS DESIGNED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THE ACTUATOR FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. THE DEALER EXPLAINED THE PASSENGER SIDE WOULD FAIL SOON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396730February 18, 2021
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396534February 16, 2021
ENGINE, UNKNOWN OR OTHER
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396100February 13, 2021
POWER TRAIN
VEHICLE WAS IN MOTION GOING DOWN ROAD WOULD REV REAL HIGH LIKE IT WAS A NEUTRAL EVERY ONCE IN AWHILE TO THE POINT WHERE IT DOESN'T WANT TO MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395594February 10, 2021
ELECTRICAL SYSTEM
THE LEFT PASSENGER SLIDING DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS IS A MAJOR SAFETY ISSUE FOR PASSENGERS IN MIDDLE AND REAR SEATS. IT WAS REPAIRED ONCE BY A SHOP. RIGHT SIDE PASSENGER SLIDING DOOR IS MAKING A BUZZING NOISE, SIGNALING THAT IT MAY GO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394909February 6, 2021
ELECTRICAL SYSTEM
PASSENGER SLIDING DOOR LOCKS ARE FAILING. MAKE VERY LOUD BUZZING NOISE WHEN ACTIVATED. SOUNDS LIKE A WRONG ANSWER BUZZER... AND IT IS LOUD ENOUGH TO STARTLE PASSENGERS. ONE SIDE SEEMS TO NOT UNLOCK ON FIRST TRY. THIS HAPPENS ANYTIME LOCKS ARE ACTIVATED TO LOCK OR UNLOCK, BOTH WHILE MOVING AND WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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