Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10732396July 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732066July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, BURNING FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10732214July 6, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TROUBLE STARTING VEHICLE, DRAINING BATTERY, FUEL PUMP CONTINUOUSLY RUNNING AFTER VEHICLE IS SHUT OFF AND KEY IS REMOVED FROM IGNITION. I HAVE LOOKED UP COMPLAINTS ONLINE AND HUNDREDS OF OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730895June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730285June 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER THE INTERIM REPAIR LAST YEAR AND THE PART FOR THE FINAL REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724469June 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723357June 4, 2015
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIRE INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10723399June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED WHILE HAVING THE VEHICLE SERVICED, THE DEALER REMOVED THE REAR VENT SWITCH IN JULY 2014 FOR SAFETY REASONS. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 08/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723515June 4, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED VIOLENTLY. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723121June 3, 2015
SERVICE BRAKES
PREVIOUS OWNER OF MY VEHICLE DESCRIBED PROBLEMS WITH BRAKES BUT SAID DEALER FIXED THEM. HAVE HAD TO REPLACE PADS TWICE AND NOW HAVE GRINDING SOUND COMING FROM FRONT BRAKE AREA. CAR IS UNDER 45,000 MILES. HAVE SEEN NUMEROUS COMPLAINTS ON BRAKES FOR DODGE CARAVANS ON THE INTERNET. WHY IS DODGE NOT RESPONSIBLE FOR FIXING THE PROBLEM? BRAKES SHOULD NOT BE WEARING OUT THIS QUICKLY. THIS IS A COSTLY PROBLEM AND I THINK A RECALL IS NEEDED GIVEN THE NUMBER OF COMPLAINTS I'VE SEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722145May 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721377May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE VENT WINDOW SWITCH IN THE DRIVER SIDE DOOR ARM REST AS A TEMPORARY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717337May 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716449May 14, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE JUST SHUT DOWN, THE POWERING STEERING WENT OUT AND THE ENGINE STALLED WHICH WE LATER FOUND OUT WAS DUE TO THE FAULTY TIPM. WE HAD ALSO BEEN HAVING A FEW ISSUES WITH THE FUEL PUMP.....THE FUEL PUMP WAS NOT SHUTTING OFF AND ALL LEAD TO PROBLEMS WITH BEING ABLE TO START THE VEHICLE SOMETIMES IT TOOK SEVERAL ATTEMPTS TO EVEN GET VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714054May 1, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE THIRD ROW REAR DRIVER'S SIDE PASSENGER ATTEMPTED TO ADJUST THE SEAT BELT. THE SEAT BELT BEGAN TO RETRACT AND FAILED TO UNBUCKLE. THE SEAT BELT HAD TO BE FRACTURED IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR BRUISES ON THE ABDOMEN THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIAL INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10713759April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE REAR WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712606April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712704April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711984April 21, 2015
ELECTRICAL SYSTEM
DRIVING HOME ON THE HIGHWAY MY 2011 DODGE GRAND CARAVAN CREW DIED. TRAVELING 60 MPH ON A SLIGHT INCLINE. ALL POWER SHUT DOWN WITHOUT WARNING. DASH LIGHTS/ACCEL./POWER STEERING ALL DIED. I STRUGGLED TO PULL TO THE SHOULDER AND TRIED TO RESTART 10 TIMES. IT WOULD TRY TO CRANK AND SOUND LIKE IT WAS STARTING, BUT THEN NEVER WOULD STAY RUNNING. CALLED A RELATIVE FOR A RIDE HOME, THINKING I WOULD NEED TO HAVE THE VAN TOWED TO THE SHOP. AFTER WAITING ABOUT 15 MIN. FOR MY RIDE I DECIDED ONE LAST TIME TO TRY TO START IT. IT FIRED RIGHT UP. I KEPT IT RUNNING; MY RIDE FOLLOWED ME HOME THE 5 MILES TO ENSURE NO MORE SHUT DOWNS. TOOK IT TO OUR DODGE DEALER AND HAD TO LEAVE IT. 2 DAYS LATER FINALLY GOT SOMEONE TO REPORT THE PROBLEM. THEY HAD TROUBLE GETTING THE VAN TO DUPLICATE THE FAILURE TO START. ACCORDING TO THE TECHNICIAN, IT NEEDED A NEW TOTALLY INTEGRATED POWER MODULE, AT A COST OF $900. I PURCHASED THIS VAN AS THE THIRD OWNER MAY 2015 WITH JUST 40,900 MILES. SHORTLY AFTER PURCHASING THE VAN MY WINDSHIELD WIPERS STARTED ON THEIR OWN AND WOULDN'T STOP NO MATTER WHAT SETTING YOU TURNED THE WIPER CONTROL TO. THAT WAS THE ONLY OTHER TIME WE'VE HAD THIS VAN IN THE SHOP OTHER THAN OIL CHANGES. WE PAID $179.00 TO FIX THE 'WIPER MECHANISM'. LOOKING BACK, I SEE THAT PROBLEM WAS SURELY RELATED TO THE FAILING "TIPM" THE TECHNICIAN EVEN STATED THAT THIS WAS CERTAINLY A RELATED ISSUE. THE VAN HAS SAT IN THE GARAGE UNABLE TO START THE LAST 40 DAYS. NOW THAT I'VE RESEARCHED DODGE AND THEIR HISTORY OF FAULTY TIPM'S, I AM HESITANT TO EVEN HAVE IT REPAIRED-BUT I NEED MY VAN. I CAN'T SELL IT TO ANYONE IN THIS CONDITION. IT'S MY DAILY DRIVER, AND HAS WAY TOO LOW MILEAGE TO GET RID OF IT. WE HAVE BEEN STUCK SHARING A VEHICLE. I'M READING ABOUT NUMEROUS OTHERS HAVING THIS SAME PROBLEM. DODGE, PLEASE DO THE RIGHT THING AND RECALL THE TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703653April 20, 2015
ELECTRICAL SYSTEM
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOT AVAILABLE AND REAR WINDOWS SWITCH DISCONNECTED BY DEALERSHIP. *SMD RECALL # 14V234000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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