Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10659997November 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660013November 21, 2014
STEERING, SERVICE BRAKES, AIR BAGS
MY VEHICLE TURNED OFF AS I WAS DRIVING CAUSING ME TO ALMOST BE INVOLVED IN AN ACCIDENT. THIS WAS NOT THE FIRST TIME MY VAN HAS DONE THIS. IT IS CAUSED BY THE FAULTY IGNITION SWITCH ISSUE SITED IN THE L25 RECALL. I NO LONGER FEEL SAFE DRIVING MY VAN ALONE OR USING IT TO TRANSPORT MY 4 CHILDREN. I AM SEEKING A LOANER VEHICLE FROM CHRYSLER UNTIL MINE IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659747November 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT AWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655215November 15, 2014
ELECTRICAL SYSTEM
RECEIVED A SAFETY RECALL NOTICE L25/NHTSA 14V-373 STATING THAT THE FOBIK MAY NOT SEAT FULLY IN THE 'ON' POSITION AND INADVERTENTLY MOVE TO THE 'ACCESSORY' MODE CAUSING UNINTENTIONAL ENGINE SHUT OFF. AS OF THIS TIME, I HAVE NOT BEEN NOTIFIED OF ANY FIX OTHER THAN TO REMOVE THE KEY OFF THE KEY-RING EVERY TIME I WISH TO DRIVE, AND APPARENTLY THEY HAVE NO FIX IN SIGHT. IS THERE ANYTHING THAT CAN BE DONE TO EXPEDITE THIS REPAIR. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654576November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654613November 12, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
FILED COMPLAINT ABOUT 3 WEEKS AGO. CALLED CHRYSLER RECALL CENTER AND EXPLAINED THE VEHICLE PROBLEM. CHRYSLER REPRESENTATIVE CONFIRMED THERE IS A RECALL ON MY VEHICLE, BUT THE PARTS ARE NOT AVAILABLE. THEY STATED THEY WOULD DOCUMENT THE URGENCY OF MY REPAIR AS THE VEHICLE HAS FAILED 2 TIMES IN 3 WEEKS. I EXPRESSED MY CONCERN OVER THE SAFETY OF DRIVING THE VEHICLE, ESPECIALLY WITH CHILDREN. I WAS TOLD THE VEHICLE IS SAFE TO DRIVE, BUT MAKE SURE I REMOVE ALL OBJECT FROM MY KEY RING. I REALLY DO NOT THINK THIS WAS THE PROBLEM. THE SECOND TIME IT HAD A POWER FAILURE, THE VEHICLE WAS ALMOST STOPPED, READY TO MAKE A LEFT HAND TURN, THE ROAD WAS SMOOTH. HOW CAN THE PARTS NOT BE AVAILABLE WHEN IT WAS JUST RELEASED ON THE NEWS THAT CHRYSLER ORDERED THE PARTS EVEN BEFORE THE RECALL WAS ANNOUNCED. ALSO, 32 DEATHS POSSIBLY RELATED TO THIS DEFECT. HOW CAN THIS NOT BE OF AN URGENT MATTER TO HAVE THEM REPLACED. I AM NERVOUS DRIVING, WHICH I HAVE TOO IN ORDER TO GET TO WORK, SCHOOL, SHOPPING. THIS WHOLE SITUATION IS UNBELIEVABLE TO ME. I HAVE ALWAYS BOUGHT AMERICAN MADE CARS, AND THIS IS THE CUSTOMER SERVICE I RECEIVE. I HOPE CHRYSLER IS READY FOR MORE LAWSUITS. ITS A SHAME PEOPLE HAVE TO GET HURT OR EVEN DIE FOR ACTION TO BE TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654147November 11, 2014
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL ON MY CARAVAN, IN JUNE 2014, IT SAYS THIS WAS A SAFETY RECALL, AS OF THIS MORNING TUESDAY 11 AM NOVEMBER 11, 2014. I HAVE HEARD NOTHING FROM CHRYALER, AND NOTHING FROM THE DEALER. I CALLED THE DEALER, THE SERVICE DEPARTMENT HAS NO IDEA WHEN THEY WILL RECEIVE "ANY PARTS" FOR THIS RECALL, I SAID THIS WAS UNSATISFACTORY SINCE IT HAS BEEN ALMOST 5 MONTHS, THE SERVICE DEPARTMENT TRANSFERRED ME TO THE PARTS DEPARTMENT, AND THE PARTS DEPARTMENT SAID THEY HAVE NOT RECIEVED "ANY" PARTS FOR THIS RECALL, AND HAD NO IDEA WHEN THEY WOULD!. THE RECALL NOTICE STATED IF I HAD CONCERNS WHICH THE DEALER WAS UNABLE TO RESOLVE, I SHOULD CALL THEIR CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I ALSO CALLED THIS NUMBER AND WAS TOLD THEY "ALSO HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE FOR THIS RECALL". I TOLD THEM THIS WAS COMPLETELY UNSATISFACTORY, SINCE I DRIVE WITH CHILDREN MUCH OF THE WEEK, AND SINCE THE RECALL IS ALMOST 5 MONTHS OLD I WANT ACTION. THEY TOOK MY MAILING AND EMAIL ADDRESS, AND SAID THEY WILL EMAIL ME WHEN PARTS ARE AVAILABLE. THIS ALSO IS ABSOLUTELY UNSATISFACTORY FOR A "SAFETY RECALL" THIS IS A "SAFETY" ISSUE????? EVIDENTLY CHRYSLER AND POSSIBLY NHTSA??? DO NOT THINK IT IS, PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653363November 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652660November 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652363November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651856November 1, 2014
ENGINE, SERVICE BRAKES, STEERING
WHILE DRIVING APPROX. 35M/HR IN LOW TRAFFIC, VAN STEERING WHEEL STIFFENED, NO WARNING LIGHTS ON DASH, THEN ABS SIGNAL WENT ON AND BRAKES WERE OUT. I WAS ABLE TO COAST TO SIDE STREET AND THE VAN HAD COMPLETE ENGINE SHUT DOWN. I HAD 2 CHILDREN IN THE CAR. THANK GOODNESS WE WERE NOT ON THE HIGHWAY AND TRAFFIC WAS LOW. THE VAN RESTARTED AND WE DROVE HOME. CALLED MY MECHANIC WHO HAD ME GET THE BATTERY CHECKED OUT, WHICH IS ONLY ONE YEAR OLD. WE BOUGHT A NEW BATTERY A YEAR AGO BECAUSE OCCASIONALLY THE VAN WILL NOT START RIGHT AWAY, WAS STRANDED SEVERAL HOURS AT A BASEBALL GAME, THEN IT STARTED. HAD IT PUT ON COMPUTER AT MECHANIC WHO CANNOT FIND ANY CODES COMING UP FOR REASON. VAN HAS HAD AT LEAST 5 EPISODES OF FAILING TO START ON FIRST TRY. SECOND TIME THIS MONTH, OCT. 29,2014. PULLING TO TURNING LANE TO GO DOWN OUR HOME STREET, WHEN AGAIN, STEERING STIFFENED, I LOOKED AT DASH BOARD, ABS LIGHT CAME ON, BRAKES OUT AND ENGINE SHUT OFF. I KNEW WHAT WAS HAPPENING SO I STOPPED BEFORE TURNING AND RESTARTED VAN. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN CAR. AGAIN, THANK GOOD NESS NOT ON BUSY STREET WITH TRAFFIC OR HIGHWAY. I TRAVEL A LOT WITH CHILDREN AND I AM NOW AFRAID THAT THIS WILL HAPPEN ON THE HIGHWAY AND A SERIOUS INJURY OR WORSE WILL HAPPEN. DODGE NEEDS TO ADDRESS THIS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643806October 10, 2014
SERVICE BRAKES
I HAVE HAD TO REPLACE THE BRAKES FOUR TIMES IN ABOUT TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643692October 9, 2014
ELECTRICAL SYSTEM, AIR BAGS
AM HAVING THE EXACT SAME ISSUE AS THE K14 RECALL. BUT AM BEING TOLD THAT IS ONLY FOR POWER DOORS. LAST YEAR I CHANGED A NEW THE SLIDING DOOR WIRING HARNESS BUT STILL AM HAVING THE SAME ISSUE,BY OPENING AND CLOSING THE DOOR IT BROKE THE CENSOR CLIP AND THEN BROKE THE PLASTIC COVER ON TOP OF WIRE KNOW THE WIRE IS BEING DAMAGED MY FRONT WINDOWS ARE NOT WORKING THE AIR BAG SENSOR NOT WORKING. AND THAT EXACTLY BECAUSE OF THE HINGE WHICH IS BREAKING THE PLASTIC COVER WHILE UR SLIDING THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641244October 3, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE IGNITION KEY TURNED FROM DRIVE TO THE ACCESSORY MODE INDEPENDENTLY. THE FAILURE RECURRED TWO TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638763September 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637957September 22, 2014
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN THE VEHICLE IS COLD, AND AFTER I START DRIVING, IF I DO NO HAVE MY FOOT ON THE ACCELERATOR, THE ENGINE WILL JUST DIE. WHEN IT DOES, THERE ARE NO WARNING LIGHTS GO ON AND THE STEERING BECOMES COMPLETELY UNRESPONSIVE. I MUST QUICKLY PUT THE CAR IN NEUTRAL AND START IT AGAIN. IT CAN HAPPEN MULTIPLE TIMES BEFORE THE ENGINE WARMS UP. IT CAN JUST HAPPEN GOING DOWN THE ROAD. I HAVE HAD IT TO THE DEALER AND ANOTHER AUTO REPAIR PLACE AND NEITHER CAN FIGURE OUT WHAT IS WRONG. THIS HAPPENS QUIT OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632453September 11, 2014
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE AIR PRESSURE WAS LOW. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE DEFLATED DUE TO A FAULTY METAL VALVE STEM THAT HAD CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE VALVE STEM TO REMEDY THE FAILURE. LATER, THE CONTACT DISCOVERED THAT THE ADDITIONAL THREE METAL VALVE STEMS WERE ALSO CRACKED AND AIR WAS LEAKING FROM EACH TIRE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631793September 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH ON AN INCLINE, THE GEAR SHIFTER FAILED TO REDUCE THE SPEED OF THE VEHICLE. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND WOULD NOT ASSIST WITH THE REPAIR OF THE VEHICLE. THE MANUFACTURER STATED THE SHIFTER WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE TIRE PRESSURE SENSOR VALVE FAILED ON ALL 4 WHEEL. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. UPDATED 4/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631845September 9, 2014
ENGINE, STEERING, UNKNOWN OR OTHER
IN OCTOBER OF 2013 I TOOK MY VEHICLE TO MY LOCAL CHRYSLER DEALERSHIP EXPLAINING TO THEM MY CAR STALLS WHEN IT COMES TO AN INCLINE IN THE ROAD I'M TALKING MERE INCHES, NOT CLIMBING UP GIGANTIC HILL. SINCE OCTOBER IT HAS CONTINUOUSLY STALLED OUT ON ME, TO GO SO FAR AS TO JUST STOPPING AT A RED LIGHT. IF I PUT MY FOOT ON THE BRAKE AND BEGAN TO SLOW DOWN, THE ENTIRE VEHICLE STARTS SHAKING AND FEELS AS THOUGH THE TIRES ARE TRYING TO GRIP THE ROAD AND THERE IS A JUMPING AND JOLTING SENSATION. MY CAR CUTS OFF AT LEAST ONCE A WEEK SINCE OCTOBER. I'VE TAKEN IT TO THE DEALERSHIP TO RUN A DIAGNOSTIC, BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. OF COURSE THEY'RE WILLING TO TAKE THE ENTIRE CAR APART AND CHARGE ME FOR IT BUT I CAN'T AFFORD THAT! WHAT'S HAPPENING TO MY VEHICLE IS FROM A MANUFACTURE DEFECT. I WAS SO HAPPY TO SEE THE NEWS ARTICLE ON WED. COM TODAY WHICH IS WHY I'M CONTACTING YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628847August 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING WHEEL SENOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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