Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11479815August 17, 2022
SEATS
While driving my vehicle at highway speed (75mph), the driver's seat headrest, for lack of a more descriptive term, exploded and struck me in the back of my head. After the incident I stopped the vehicle and looked at the headrest. It appears to be spring loaded and something in the headrest failed causing it to spring forward for no reason. The headrest is now compressed and held in place with zip ties until I can find a replacement. I feel this is a safety issue due to the disorientation and headache that immediately followed the incident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11470200June 21, 2022
ELECTRICAL SYSTEM
Vehicle windows intermittently would roll down on there own and car horn would beep, than vehicle intermittently would not start engine would just shut off. Vehicle, stalls when in gear and wouldn't restart. Replaced, TIPM vehicle seemed to go back into normal operation for few minutes than TIPM faulted again. I understand, NHTSA has investigated this issue with Dodge Caravan and needing to recall faulty TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463235May 3, 2022
FUEL/PROPULSION SYSTEM
The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460756April 14, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451642February 12, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Car starts intermittently especially when In colder conditions takes 3 to 4 starts , hard to start , put in neutral and starts right away ,car feels like it’s going to stall out when accelerating at times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447331January 13, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The accelerator pedal sticks in full throttle and forces the car to speed forward. Brakes barely overcome the acceleration and the engine will accelerate from a complete stop. Super dangerous and there are a number of threads on vehicle forums that describe the situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441091November 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432932September 14, 2021
STEERING, ELECTRICAL SYSTEM
DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431864September 6, 2021
ELECTRICAL SYSTEM, ENGINE
Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431155August 31, 2021
ELECTRICAL SYSTEM
It started a few months ago with my van not starting properly. After being stranded multiple times & it stalling once while driving, I had my mechanic check multiple issues we assumed the fuel pump was going bad. Nearly $600 later and a new fuel pump the issues continued until today when it is now dead! After searching I found 2010 and older models of my van were recalled for this EXACT issue, just not 2011! I don’t have the money to fix it and am pissed that while it’s the same problem it is not covered in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426708July 27, 2021
ENGINE
I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425394July 19, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425249July 17, 2021
FUEL/PROPULSION SYSTEM
The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422425June 26, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422184June 24, 2021
ENGINE
The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420641June 11, 2021
UNKNOWN OR OTHER
Driving home from work and my 2011 Dodge Grand Caravan just turned off on me while I was at a red light. It took sometime for my vehicle to turn back on. Since then I’ve had this problem now for 3 days. I’ve taken it in to my local machine and was told I only needed a new gas cap. Well that didn’t work and I found myself again stuck at a red light. After doing some investigation on Dodge Grand Caravans I saw other people had issues with a ignition switch. Different years same brand and if this is a cause dodge needs to look into this. I’ll be going to a actual dealership to see if they can diagnose the problem. Only scared I’ll be stuck on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419965June 7, 2021
ELECTRICAL SYSTEM
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that several electrical failures had occurred on the vehicle while the vehicle was turned off. The failures included the sliding doors independently unlocking and opening without warning or input. The contact also stated that the safety alarm would sound independent while the power windows rolled down independently while the vehicle was turned off. The contact had the vehicle towed by a dealer and was informed that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. Consumer is still having issues with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418763May 27, 2021
ELECTRICAL SYSTEM
Van has stalled and quit while at intersections and while driving on busy hwy. Have had looked at and seems that the TIPM is the problem. Same as many over vehicles that was recalled for this same reason suck as the Jeep Cherokees. VERY DANGEROUS for it to stall and quit in the middle of traffic, almost been rearended due to the stalling and hit at intersection due to it cutting off completely. Accident wating to happen and have someone be badly injuried or killed. This needs to be addressed and recalled ASAP. Dealership looked at this and stated the same. Please investigate and take correct steps on getting this fixed/recalled before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415658May 8, 2021
ELECTRICAL SYSTEM
CAR SHUTS OFF WHILE DRIVING. SOMETIMES WON'T START BACK UP. ISN'T RUNNING WELL. MOST LIKELY THE TIPM, WHICH SEEMS TO BE A BIG ISSUE FROM WHAT I'M FINDING WITH DODGE CARAVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414748May 1, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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