Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#11361289September 26, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIRBAG LIGHT CAME ON WHEN STARTED VEHICLE AND NEVER TURNED OFF. TOOK IT IN TO DEALER AND WAS TOLD IT WAS MY BATTERY CAUSING THE LIGHT. REPLACED THE BATTERY AND THEY RE-DID THE DIAGNOSTIC AND THEY TOLD ME THE ORC MODULE IS BAD DUE TO THE BATTERY. THEY SAID MY BATTERY WAS CHARGING TO 1000 VOLTS AND WAS ONLY SUPPOSED TO BE 800VOLTS. SO NOW I AM STUCK WITH A BILL FOR $631. I WAS TOLD THAT THE SAME YEAR MODEL HAD A RECALL FOR THIS REASON AND MINE DIDN'T QUALIFY BECAUSE IT WAS MADE 23 DAYS AFTER THE RECAL NOTICE S07. THE VAN IS IN THE SHOP CURRENTLY WAITING ON THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360242September 21, 2020
ELECTRICAL SYSTEM
THE WIN MODULE WAS REPLACED UNDER A SAFETY RECALL IN 2017 FOR ABRUPTLY SHUTTING DOWN THE ENGINE WHILE DRIVING. THE MODULE WORKED FINE UNTIL THIS MONTH, THE CAR SUDDENLY DIED TWICE IN THE SPACE OF APPROXIMATELY TWO MILES. I WAS ABLE TO START IT AND IT DID NOT FAIL AGAIN ON THE WAY TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THE WIN MODULE AND REPLACED IT FOR $582. I REQUESTED IT BE COVERED UNDER THE RECALL AND WAS TOLD CHRYSLER WOULD NOT HONOR IT A SECOND TIME. I CONTACTED CHRYSLERS CUSTOMER SERVICE AND WAS TOLD THE RECALL REPLACEMENT PART HAD A 2 YEAR WARRANTY AND THAT THEY WOULD NOT COVER REPLACEMENT. I AM CONCERNED THAT THE ORIGINAL DEFECT IS STILL IN THE MODULE OR THERE IS ANOTHER NEW DEFECT IN THE MODULE. IN ANY EVENT THE PROBLEM OF UNEXPECTED SHUTDOWN OF THE VEHICLE WHILE DRIVING STILL EXISTS. I WOULD HOPE YOU COULD SHOW CHRYSLER THE WISDOM IN FIXING THIS ISSUE AND MAKING THEIR CUSTOMERS WHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339473July 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING AND PLACING THE VEHICLE IN PARK, THE IGNITION FAILED TO GO IN THE OFF POSITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE BATTERY WAS DRAINED DUE TO THE FAILURE. ADDITIONALLY, THE GEAR SHIFTER ALSO CEASED IN THE PARK POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323980May 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
KEEP HAVING ISSUES WITH TRANSMISSION WHILE DRIVING WITH MY CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321570April 19, 2020
ELECTRICAL SYSTEM
AT APPROX 182000 MILES THE ELECTRICAL SYSTEM CONTROLLING MY DASHBOARD WARNING LIGHTS,SPEEDOMETER,TACHOMETER,WIPERS,LIGHTS AND SWITCHES FOR POWER WINDOWS AND LOCKS WENT COMPLETELY HAYWIRE. THIS HAPPENED WITHOUT WARNING UPON STARTING VEHICLE. AT THE MOMENT OF START UP WIPERS BEGAN TO SWIPE WITHOUT TURNING ON SWITCH, HEADLIGHTS BEGAN TO FLASH AND ALL WARNING LIGHTS ON DASH LIT INDICATING FAILURE OF ALL SAFETY SYSTEMS. AFTER CAREFULLY DRIVING AROUND A PARKING LOT I WAS IN TO SEE IF THE VEHICLE WAS SAFE AND DRIVEABLE I THEN NOTICED THAT MY SPEEDOMETER AND TACHOMETER WOULD CYCLE ON AND OFF AT RANDOM INTERVALS.THEY WOULD INDICATE PROPER FUNCTIONING FOR MINUTES AND THEN GO COMPLETELY OFF WITH ALL WARNING LIGHTS ACTIVATING. THIS ON AND OFF SCENARIO LASTED ALL THE WAY HOME A JOURNEY OF APPROX 20 MILES. UPON REACHING HOME I ALSO FOUND THAT I COULD NO LONGER CONTROL THE ELECTRIC WINDOWS OR LOCKS FROM MY DRIVERS POSITION. I DID AN INTERNET SEARCH WHEN I GOT HOME ABOUT THIS ISSUE AND LUCKILY WAS ABLE TO FIND A YOUTUBE VIDEO FROM AN OWNER OF A 2008 CHRYSLER TOWN&COUNTRY MINIVAN SIMILAR TO MINE WHO HAD ENCOUNTERED THE SAME SAFETY ISSUE. APPARENTLY THIS OWNER HAD DONE SOME INVESTIGATING OF THEIR OWN AND FOUND THAT A WIRE COMING FROM THE ENGINE COMPARTMENT INTO THE DRIVERS DOOR EITHER BREAKS OVER TIME FROM OPENING AND CLOSING OF DOOR OVER THE YEARS, OR A WIRE CHAFES AND SHORTS OUT INTERMITTENTLY THUS CAUSING THIS ISSUE. IN ORDER TO FIX THIS PROBLEM THE DRIVER SIDE INTERIOR DOOR SKIN MUST BE REMOVED AND THE WIRE LOOM GOING TO THE DRIVER DOOR CONTROLS MUST BE EXAMINED IN ORDER TO FIND THE PROPER WIRE TO REPAIR.THIS REPAIR WAS ACCOMPLISHED BY A LOCAL MECHANIC FOR ME BASED ON MY SHOWING HIM THE VIDEO. IN MY OPINION THIS IS A DEFINITE SAFETY ISSUE AS IT INVOLVES,SPEEDOMETER, TACH, WARNING LIGHTS,WIPER CONTROL,HEADLIGHTS THAT FLASH AND USE OF POWER LOCKS AND WINDOW CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318316March 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT HESITATED WHILE DRIVING. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317685March 12, 2020
ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A 2009 DODGE GRAND CARAVAN SXT ABOUT 2 WEEKS AGO. WE WERE SO THRILLED TO GO FROM A COMPACT CAR TO A ROOMY VAN TO ACCOMMODATE OUR GROWING FAMILY, (1 MONTH OLD, 2 YEAR OLD AND 7 YEAR OLD). IT WAS SUCH A RELIEF, THOUGH THATS WHAT IT FELT LIKE... AS THE DAYS PRECEDED TO GO ON, WE WERE DRIVING THE VAN ON A MAIN STREET, LEAVING THE GROCERY STORE AND NOTICED THE VAN STALLED OUT OF NO WERE (SHUT OFF) MID TRAFFIC, ALMOST CAUSING A BAD ACCIDENT, WITH OUR ENTRE FAMILY ABOARD... IT WAS FRIGHTENING! THE VAN WAS TAKEN IN IMMEDIATELY TO A LOCAL SHOP, AND WE WERE TOLD THE OIL PLUG ON THE OIL PAN WAS BAD, SO WE GOT THE ENTIRE PAN REPLACED AT A WHOPPING 450.00, HOPING THAT'D FIX THE ISSUE WE GOT THE CAR BACK DROVE OFF THE REPAIR SHOP'S LOT AND LITERALLY LESS THAN 2 MILES IN THE VAN STALLED OUT AGAIN. NOW IT'S SITTING.... I REFUSE TO PUT OUR LIVES AND OTHERS LIVES IN DANGER JUST TO GET AROUND COMFORTABLY. WE CALLED DODGE CUSTOMER CARE ON 03/11/20 AND WAS TOLD TO TAKE IT TO A LOCAL DODGE DEALERSHIP TO ENSURE THE VEHICLE DOESN'T NEED REPAIRS DUE TO ANY PRIOR RECALLS IT MAY NOT HAVE RECEIVED. WE ARE DOING THAT TODAY... THOUGH WE HAVEN'T TAKEN THE VAN TO DODGE... I CAN'T HELP BUT LOSE HOPE IN KNOWING THAT THIS DEADLY ISSUE WILL BE RESOLVED, DUE TO ALL THE OTHER THREADS IV'E READ NOT ONLY ON THIS SITE BUT OTHER SITES AS WELL... HAVING THE SAME ISSUE... A STALLING VAN IN MID TRAFFIC....I MEAN MY HUSBAND WAS GOING 40 MPH THE FIRST TIME THE VAN STALLED!!!!!!! THERE NEEDS TO BE A RECALL.... AND FAST.... ... THIS PUTS LIVES AT STAKE....... PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311967February 27, 2020
ELECTRICAL SYSTEM
WHILE DRIVING DASH BOARD LIGHTS COME ON, WIPERS TURN ON, ALL GAUGES GO DOWN WHILE VEHICLE IS STILL RUNNING. HORN WILL PERIODICALLY SOUND OFF AND DRAIN BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311020February 24, 2020
ELECTRICAL SYSTEM
AT TIMES WHILE DRIVING THE DASHBOARD LIGHTS WILL FLICKER, THE SPEEDOMETER AND RPM NEEDLES MOVE ERRATICALLY THEN THE ENGINE STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308382February 10, 2020
ELECTRICAL SYSTEM
MY VAN MAKES A BUZZING SOUND ANYTIME THE DOORS ARE LOCKED OR UNLOCKED. IT IS LOUD AND OBNOXIOUS. IT HAPPENS IF YOU USE THE KEY REMOTE OR THE BUTTONS ON THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307198February 5, 2020
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THE BRAKE PEDAL WAS APPLIED AND WAS SLOW TO RESPOND. THERE WAS AN ABNORMAL SQUEALING NOISE DETECTED. THE PARKING BRAKE, TPMS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE SLIDING DOOR DETACHED FROM TRIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKES NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 221,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255831September 16, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT FOUND THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE REPLACEMENT OF THE IGNITION SWITCH; HOWEVER, SEVERAL YEARS LATER, THE PART THAT WAS REPLACED BEGAN EXHIBITING THE SAME FAILURES INDICATED IN THE ORIGINAL RECALL. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD MOVE FROM THE RUN POSITION TO TURNING OFF THE ENGINE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255149September 12, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
MY VEHICLE WAS PUT IN PARK AND ABOUT 10 MINUTES LATER IT JOLTED BACKWARDS AND HIT A RETAINING WALL IN THE DRIVEWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11252891September 3, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY VAN STALLS WHEN DECELERATING FROM HIGHWAY SPEED TO OFF RAMP YIELD. I HAVE TAKEN TO MECHANICS AND DEALER AND SPENT TOO MUCH MONEY ON NOT GETTING THE PROBLEM FIXED. I DID SOME RESEARCHED AND NOTICED ON THE FORUMS THAT THIS IS AN EXISTING PROBLEM THAT HAS NOT RESULTING IN A VEHICLE RECALL . THE PROBLEM LOOKS LIKE IT HAS TO DO WITH THE TIPM FUEL RELAY. MY VAN ONLY HAS 142,000 MILES ON IT , THIS IS OBVIOUSLY A SAFETY ISSUE AND SHOULD BE HANDLED BY THE AUTO MAKER, NOT HAVING CUSTOMERS SPEND NEEDLESS MONEY ON DEALER RECOMMENDED FIXES THAT DO NOT FIX THE PROBLEM. I JUST SPENT OVER 700 TO HAVE DEALER RECOMMENDED REPAIRS OF THROTTLE BODY SERVICE AND TUNE UP AND THIS DID NOT RESOLVE THE ISSUE. WHY IS IT THAT AS A CONSUMER I NEED TO DO MY OWN DIAGNOSIS WHEN PROBLEM HAPPENED JUST THIS PAST WEEKEND AFTER DEALER RECOMMENDED SOLUTIONS DID NOT FIX THE PROBLEM! NOW MY SON IS LEAVING IN 3 DAYS FOR SCHOOL WITH THE VEHICLE AND I NEED TO FIND A REPAIR SHOP TO TRY TO FIX THE PROBLEM INSTEAD OF YOU AS THE CAR COMPANY TAKING RESPONSIBILITY FOR A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242228August 7, 2019
STRUCTURE:BODY
THE DRIVERS SIDE SLIDING DOOR LOCK HAS FAILED AND IS ALWAYS LOCKED. MAKING THE DOOR UNABLE TO BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241839August 5, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATES THAT THE VEHICLE'S HORN WOULD SOUND ON ITS OWN. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN PARK OR DRIVE. THE VEHICLE WAS TAKEN TO GENGRAS CHRYSLER DODGE JEEP RAM (460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246) AND THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233458July 19, 2019
ELECTRICAL SYSTEM
IT SEEMS THE VAN POSSESED AT TIMES. WHILE DRIVING OR JUST STARTING THE VAN (NOT MOVING) AT RANDOMY EVERYTHING WILL GO HAYWIRE. LIGHTS ON THE DASH ALL TURN ON, ODOMETERS ALL GO TO -0-, WIPERS START WIPING & HEADLIGHTS TURN ON ALL WHILE NOTHING HAS BEEN TURNED ON OTHER THAN STARTING THE VEHICLE OR WHILE IT'S ALREADY IN MOTION. I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE & NOTHING HAS BEEN DONE ABOUT IT. SAD THAT CHRYSLER/DODGE CAN'T OWN UP TO THIS ELECTRICAL ISSUE & PUT OUT AN OFFICIAL RECALL.... SAFE TO SAY THEY DON'T EVEN KNOW WHAT IS GOING ON IF THEY CAN'T PUT OUT A RECALL ON THIS ISSUE. SMH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229620July 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED WITHOUT WARNING AFTER SHUTTING THE DRIVER'S SIDE DOOR. THE PASSENGER SIDE AIR BAG STRUCK AND SHATTERED THE WINDSHIELD. THE AIR BAG WARNING INDICATOR DID NOT ILLUMINATE PRIOR TO THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CHRYSLER MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 251,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222905June 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN THE IGNITION SWITCH IS TURNED THE CAR WILL NOT START. I HAVE TO TURN THE KEY OVER 15 TIMES IN ORDER FOR THE VAN TO CATCH AND START, THE PROBLEM IS BECOMING MORE FREQUENT. ALSO, WHEN THE DVD PLAYER IS IN THE UP POSITION ALL OF THE WARNING LIGHTS COME ON IN THE DASH THE WINDSHIELD WIPERS CUT ON AND NONE OF THE DIALS WORK ON THE SPEED, GAS AND THERMOSTAT INDICATORS. THE DVD PROBLEMS OCCUR WHEN THE VEHICLE IS PARKED AND ON THE ROAD OPERATING. THE IGNITION PROBLEM IS WHEN YOU GO TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221478June 20, 2019
POWER TRAIN
WHEN I WAS DRIVING THE ENGINE COMPLETELY STALLED AND POWER STEERING GONE. THIS HAPPENED 3 TIMES IN DIFFERENT OCCASIONS. I MANAGED TO STEER TO THE ROADSIDE, PUT VEHICLE IN PARK AND START AGAIN. YESTERDAY AFTER DRIVING FOR COUPLE HOURS I STOPPED AT THE STORE AND WEN I GOT BACK THE CAR DIDN'T START NO CRANK, NO SOUND ( ALL THE DASH LIGHTS ON, FULL BATTERY) CALL TOLL TRUCK.... WAITING FOR TOLL TRUCK ARRIVE, START LOOKING ON LINE FOR THE PROBLEM.... LOTS A PEOPLE HAVE THE SAME PROBLEM... I DID FALLOW RECOMMENDATIONS AND TRY SHIFTING FROM P TO N COUPLE TIMES AND TURN KEY ON AND OFF. THEN SUDDENLY THE CAR STARTED AGAIN... CANCEL TOLL TRUCK... BUT NO SOLUTIONS, NO CHECKING LIGHT ON... NOTHING.. JUST WAITING FOR THIS HAPPENING AGAIN....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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