Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10605344June 23, 2014
SUSPENSION, STRUCTURE:BODY
I BOUGHT A 2000 DODGE GRAND CARAVAN NEW IN NOVEMBER OF 2000. IT NOW HAS 244,000 MILES AND STILL RUNS VERY GOOD. I TAKE CARE OF IT AND DO MOST NEEDED REPAIRS MYSELF. I NOTICED A FEW YEARS AGO, SOME RUST FORMING AT THE TOP OF THE STRUT TOWERS NEVER KNOWING OF THE SERVICE BULLETIN ISSUED BY CHRYSLER/DODGE ON OCTOBER 14, 2002 - BULLETIN # 23-044-02. I WOULD HAVE PAID MORE ATTENTION TO THIS ISSUE IF I WOULD HAVE KNOWN ABOUT THE BULLETIN AT THE TIME IT WAS ISSUED. LAST FRIDAY JUNE 20TH, I WAS PULLING INTO THE PARKING LOT AT MY OFFICE AND THE STRUT TOWER ACTUALLY SNAPPED IN HALF, NOT AT THE TOP WHERE THE RUST WAS! I'VE NEVER SEEN THIS HAPPEN ON ANY VEHICLE BEFORE. THANK GOODNESS I WAS ONLY TRAVELING ABOUT 10 MPH WHEN IT HAPPENED. THE BOTTOM LINE IS THAT I SHOULD HAVE BEEN MADE AWARE OF THIS VERY SERIOUS SAFETY ISSUE 12 YEARS AGO AND THIS SHOULD HAVE BEEN A RECALL, NOT A SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583972April 21, 2014
STRUCTURE:BODY, SUSPENSION
THE DRIVERS SIDE STRUT TOWER STARTING SHOWING SIGNS OF RUST. INSTALLED THE STRUT TOWER REPAIR KIT. NOW, THE DRIVERS SIDE STRUT TOWER IS COMPLETELY RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573727March 20, 2014
ENGINE, SERVICE BRAKES, STEERING
WHEN DRIVING (USUALLY ACCELERATING) THE ENGINE WILL STOP RUNNING CAUSING DIFFICULT BREAKING AND STEERING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND GETTING WORSE!!!!! THE STEERING WHEEL MUST BE TILTED UP BEFORE IT WILL RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566857March 3, 2014
ENGINE AND ENGINE COOLING, STEERING
SIGNIFICANT RISK ? COMPLETE LOSS OF CONTROL DUE TO POOR DESIGN (UNRESOLVED MANUFACTURER KNOWN ISSUE): DURING A MODERATE RAIN STORM, THE SERPENTINE BELT ONCE AGAIN SLIPPED OFF THE PULLEYS, WHICH DISABLED POWER STEERING, CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE AS IT WAS ACCELERATING FROM A STOP (MY WIFE WAS UNABLE TO FIGHT THE WEIGHT OF THE VEHICLE). LUCKILY, THE VEHICLE HAD JUST LEFT A STOPLIGHT AND HAD ONLY ATTAINED ABOUT 20 - 25 MPH. THE VEHICLE WAS STOPPED BEFORE HITTING ANYONE OR ANYTHING IN A VERY CROWDED PEDESTRIAN AREA OF DOWNTOWN SAN DIEGO'S HISTORIC GASLAMP QUARTER. GIVEN THE REDUCED VISIBILITY FROM THE RAIN AND NIGHTTIME CITY ILLUMINATION, IT?S AMAZING THIS DID NOT RESULT IN PEDESTRIAN INJURIES OR EVEN DEATHS OR DAMAGE TO WAITING TAXIS OR PARKED CARS. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE IN THE RAIN, BUT THE FIRST IN WHICH TOTAL LOSS OF CONTROL OCCURRED. THE FIRST INSTANCE ALSO OCCURRED AT NIGHT, IN THE RAIN, WHILE WAITING IN HEAVY AIRPORT TERMINAL TRAFFIC. NUMEROUS REPORTS OF DODGE GRAND CARAVAN SERPENTINE BELTS SLIPPING OFF IN THE RAIN CAN BE FOUND ONLINE IN DODGE FORUMS. A TECHNICAL BULLETIN WAS ISSUED FOR PRIOR MODEL YEARS BUT DOES NOT INCLUDE THE 2000 MODEL YEAR. ALSO OF NOTE, AFTER THE VEHICLE STOPPED IT BEGAN TO OVERHEAT AS THE WATER PUMP WAS ALSO DISABLED BY THE LOSS OF THE SERPENTINE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566316February 27, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE SEAT BELT BUCKLE WAS SLIGHTLY TOUCHED, THE SEAT BELT WOULD ERRONEOUSLY RELEASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELT BUCKLE WAS FUNCTIONING AS DESIGNED HOWEVER, THE DEALER OFFERED TO REPLACED THE SEAT BELT BUCKLE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS DISPLEASED WITH THE PLACEMENT OF THE SEAT BELT RELEASE BUCKLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/31/14*LJ.....UPDATED12/07/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560555January 19, 2014
SERVICE BRAKES
REAR BRAKE LINES HAVE RUSTED AND FAILED. THEY HAVE RUSTED AND FAILED IN THE AREA JUST BEHIND THE ABS MODULE WHERE THE BRAIDED LINES ARE CONNECTED TO THE RIGID LINES. THE REST OF THE BRAKE LINES ARE IN FINE SHAPE. THE ONLY AREAS WHERE THEY ARE BAD IS WHERE THE BRAIDED SECTIONS CONNECT TO THE RIGID SECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560556January 19, 2014
SUSPENSION
STRUT TOWERS HAVE COMPLETELY RUSTED THROUGH TO THE POINT WHERE I CAN SEE THE GROUND BY LOOKING THROUGH THE STRUT TOWERS FROM THE INSIDE OF THE ENGINE COMPARTMENT. THERE IS VERY LITTLE STRUCTURAL SUPPORT LEFT IN THE STRUT TOWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560558January 19, 2014
ENGINE
WHENEVER IT RAINS, AND WATER IS SPRAYED UNDER THE VEHICLE, THE SERPENTINE BELT IS KNOCKED OFF. VEHICLE LOOSES POWER STEERING AND ENGINE TEMPERATURE GETS VERY HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537253August 26, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE REPAIRED, IT WAS FOUND THAT THE STRUT TOWERS NEEDED TO BE REPLACED. THE STRUT TOWERS WERE UNABLE TO BE REPAIRED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535505August 15, 2013
STEERING, SUSPENSION
LEFT STRUT TOWER COMPLETELY RUSTED OUT. MAJOR SAFETY PROBLEM THAT CHRYSLER KNOWS ABOUT AND SHOULD B RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532744July 30, 2013
SUSPENSION
DRIVER SIDE STRUT MOUNT DANGEROUSLY RUSTED AND COULD GIVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531646July 24, 2013
SERVICE BRAKES
MILEAGE AT TIME OF INCIDENT: 123860 MILES. WHILE DRIVING THIS LOANER VEHICLE OF A FRIEND. I ENCOUNTERED A SUDDEN AND UNEXPECTED HYDRAULIC BRAKE FAILURE WHILE STOPPING. LOSS OF BRAKE FLUID. MECHANICAL BRAKING WAS AVAILABLE. ASSESSMENT OF SYSTEM SHOWED NO LEAKS ON OR AROUND BOOSTER, MASTER CYLINDER OR ABS DISTRIBUTION MODULE. APPROXIMATELY 50MM OF SEVERE CORROSION OF THE TWO, RIGID STEEL BRAKE TUBING SECTIONS, ORIGINATING FROM THE SECOND JUNCTIONS OF THE FLEXIBLE HOSES TO THE RESPECTIVE RIGID STEEL BRAKE TUBING, THAT RUN ALONG THE DRIVER SIDE FRAME. WHEN THE BRAKING SYSTEM WAS USED TO STOP, THE SUDDEN INCREASE OF HYDRAULIC PRESSURE CAUSED A STRUCTURAL FAILURE OF THE DEGRADED TUBING. THIS FAILURE CAUSED THE CATASTROPHIC LOSS OF HYDRAULIC BRAKE FLUID AND LOSS OF THE HYDRAULIC BRAKING SYSTEM. THIS FAILURE RESULTED IN A NEAR COLLISION WITH ANOTHER VEHICLE. PHOTOGRAPHS WERE TAKEN OF THE BRAKE LINE TUBING AND JUNCTION AND SHOW THE SEVERITY OF THE CORROSION. THIS COMPLAINT IS CONSISTENT WITH OTHER SIMILAR COMPLAINTS FOR THIS MODEL AND VEHICLE AND MODEL YEAR AS POSTED ON THE NHTSA.GOV WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521894June 26, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. THE CONTACT LATER NOTICED GASOLINE LEAKING ONTO THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 205,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503558March 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE MECHANIC STATED THE DRIVER'S SIDE STRUT TOWER WAS SEVERELY RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502341March 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND HITTING A POT HOLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE SERPENTINE BELT HAD FAILED. THE VEHICLE WAS REPAIRED. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED. THE CONTACT RECEIVED WHIPLASH DUE TO THE STALLING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10500761February 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT CONSTANTLY FAILED. THE VEHICLE WAS PERSONALLY REPAIRED SEVERAL TIMES BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 281,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489328December 20, 2012
STRUCTURE:BODY, SUSPENSION, STEERING
STRUT TOWERS ROTTED OUT AT 90000 MILES, REPLACEMENT CAPS WERE PURCHASED FROM DODGE DEALER AND INSTALLED AS PER FACTORY TSB .... STRUT TOWERS ARE ROTTED BELOW REPAIR CAPS AGAIN.... APPROX. 150000 MILES NOW ON VAN, STRUTS ARE ALSO IN NEED OF REPLACEMENT HOWEVER THIS CAN NOT BE DONE DUE TO SEVERITY OF RUST DAMAGE....THIS IS OBVIOUSLY A FACTORY DEFECT... RESULTING IN AN UNSAFE CONDITION... CHRYSLER IS WELL AWARE OF THIS ISSUE AND SHOULD BE HELD RESPONSIBLE ... THIS IS A SERIOUS SAFETY ISSUE AFFECTING TENS OF THOUSANDS OF VEHICLES...NOT JUST A FEW HERE OR THERE - THE QUESTION SHOULD BE HOW MANY ARE NOT AFFECTED??? I'M ACTUALLY CONSIDERING SEARCHING FOR A LAWYER TO START A CLASS ACTION LAWSUIT AGAINST CHRYSLER ...SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487634December 7, 2012
STEERING, ENGINE
THE SERPENTINE BELT ON MY 2000 DODGE GRAND CARAVAN COMES OFF EVERYTIME THAT IT RAINS. I LOSE POWER STEERING WHICH MAKES IT NEARLY IMPOSSIBLE TO DRIVE AND THE TEMP GAUGE JUMPS ALL THE WAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483601November 7, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL A NOISE BEING EMITTED FROM THE STEERING COLUMN AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479773October 11, 2012
STEERING
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN RAINY WEATHER, THE POWER STEERING FAILED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAD A DIFFICULT TIME STEERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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