Dodge Grand Caravan Complaints (2017)

414 consumer complaints on file.

#11327773June 8, 2020
STRUCTURE:BODY
SLIDING DOOR ON DRIVER'S SIDE WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN. NOTHING HAPPENED, JUST STOPPED WORKING. CANNOT UNLOCK IT USING ANY OF THE BUTTONS AND CANNOT MANUALLY UNLOCK IT. VAN IS ONLY 3 YEARS OLD AND THERE HAS BEEN NO DAMAGE TO THE DOOR OR VAN. MAY CREATE UNSAFE SITUATION IF UNABLE TO EXIT THE VEHICLE, ESPECIALLY IF THERE IS AN ACCIDENT THAT DAMAGES OTHER DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327632June 7, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE PASSENGER SLIDING DOOR WAS STUCK SHUT IN THE LOCKED POSITION FOR 3 MONTHS. I BROUGHT IT TO THE DEALER AND THEY WANTED TO CHARGE ME ALMOST $1000 TO BASICALLY REPLACE MOST OF THE DOOR, THIS DIAGNOSIS WAS DONE WHILE DOOR WAS STUCK SHUT. I FINALLY GOT IT OPEN BY PUSHING ON THE UNLOCK BUTTON AND PRESSING THE KEY FAB UNLOCK AT THE SAME TIME (SOMETHING I READ ON THE INTERNET). NOW IT OPENS AND CLOSES, BUT MAKES A BUZZING, CRUNCHING SOUND WHEN THE AUTO LOCK KICKS IN WHEN DRIVING, AND PERIODICALLY MAKES THE NOISE FOR NO REASON. ONLY BEEN 2 DAYS SINCE IT WOULD OPEN AND WAITING FOR IT TO BECOME STUCK OR ANOTHER ISSUE. SURE IS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327313June 4, 2020
UNKNOWN OR OTHER
THE RIGHT SLIDING DOOR MAKES A LOUD BUZZING SOUND WHENEVER IT IS UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327015June 2, 2020
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
THE PASSENGER DRIVER SIDE DOOR WILL NOT OPEN. IT IS POWER IT WILL NOT OPEN WITH ANY OF THE BUTTON IT WILL ALSO NOT OPEN MANUALLY. THIS IS A HUGE SAFETY CONCERN. IF I WAS IN A ACCIDENT OR ANYTHING AND NEEDED TO GET THAT DOOR OPEN I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE CAR. IF THE OTHER DOOR BREAKS I WOULD NOT BE ABLE TO USE MY CAR AT ALL. I'M EXTREMELY WORRIED ABOUT NEEDED THAT DOOR AND NOT BEING ABLE TO AND SOMETHING HAPPENING TO MY CHILDREN. I CALLED DODGE CUSTOMER SERVICE THEY TOLD ME I WAS OUT OF LUCK AND WOULD HAVE TO PAY FOR IT TO GET FIXED MY SELF. I WOULD NEED TO FIRST PAY FOR THE DEALER TO FIGURE OUT WHAT IT IS AND PAY AROUND 1,000 DOLLARS FOR IT TO BE FIXED. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAIN ABOUT THIS HAPPENED TO VANS. PLEASE HELP WITH PROBLEM MANY FAMILIES IN DANGER WITH THESE DOOR NOT OPENING AT ALL. I'M TERRIFIED FOR MY CHILDREN WITH THIS DOOR NOT OPENING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327037June 2, 2020
STRUCTURE:BODY
THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE LOCKED POSITION, CANNOT MANUALLY UNLOCK, AND WILL NOT OPEN. THE PROBLEM WAS NOTICED IN THE PARK POSITION AND COULD NOT EXIT THE VEHICLE FROM THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326031May 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
DRIVER SIDE SLIDING DOOR WILL NOT OPEN AND IS IN THE UNLOCK POSITION. SEEMS TO BE A COMMON PROBLEM ON THESE. HAVE 4 KIDS SO THIS VERY UNSAFE/ HUG INCONVENIENCE. DEALER WANTS A UNREASONABLE AMOUNT. FIGURED THEY WOULD FIX THIS BY NOW. SAME PROBLEM IN OTHER DODGE VAN I HAVE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326055May 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325547May 22, 2020
UNKNOWN OR OTHER
THE VAN JUST SHUTS OFF WHILE DRIVING, NO WARNING, NO CHECK ENGINE LIGHT, NO CODES PULLING UP. IT JUST TURNS OFF IN THE MIDDLE OF THE ROAD. I'M GREATFUL I WASN'T ON THE FREEWAY OR TRAVELING AT A FAST SPEED. PUT IT IN PARK AND RESTARTED IT FINE AND DROVE FOR AWHILE AND IT JUST SHUTS OFF AGAIN. I HAVE SEEN MANY COMPLAINTS OF THESE VAN'S JUST SHUTTING DOWN....IT SHOULD REALLY BE LOOKED INTO FOR THIS YEAR NAKE AND MODEL CONSIDERING THAT THERE IS A RECALL FOR OTHER YEARS MAKES AND MODELS FOR THE SAME REASON. HOPEFULLY NO ONE HAS TO DIE BEFORE THIS IS LOOKED INTO. THERE IS NO WARNING , NO CHECK ENGINE LIGHT, NO CODES. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325291May 20, 2020
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH SIMILAR VEHICLES. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325086May 18, 2020
STRUCTURE:BODY
THE DRIVERS SIDE POWER SLIDER DOOR WILL NOT OPEN, IT LITERALLY JUST STOP WORKING. NONE OF THE BUTTONS IN THE CAR WORK TO OPEN IT OR THE KEY FOB. THE DOOR IS STUCK IN THE "LOCKED" POSITION. I READ ABOUT THE SAME ISSUES FROM HUNDREDS OF OTHER PEOPLE. THIS NEEDS RECALLED AND IS A SAFETY HAZARD. HOW AM I SUPPOSE TO GET MY KIDS OUT OF THE CAR IN AN EMERGENCY?!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324873May 17, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING BACK DOOR WILL NOT OPEN. LATCH WILL NOT AUTOMATICALLY OR MANUALLY UNLOCK. SAFETY HAZARD AS NOBODY CAN GET OUT THAT BACK DOOR. 2017 CARAVAN GT 66K MI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324027May 10, 2020
ENGINE
THE OIL COOLER WHICH HOLDS THE OIL TEMPERATURE SWITCH AND OIL PRESSURE SWITCH AND OIL FILTER HOUSING IS MADE OF PLASTIC AND SEALED TO ALUMINUM INTAKE MANIFOLD WITH BOLTS AND RUBBER O-RINGS. THIS PART IS CRACKED AND LEAKING OIL AT TOP END ON A HOT ENGINE; OIL LEAKS DOWN ONTO BOTTOM OF TRANSMISSION AND ONTO ROADWAY/DRIVEWAY. CAR HAS ONLY 60,000 MILES. FROM LOOKING AT YOU TUBE VIDEOS AND GOOGLE SEARCHES, I FOUND MANY CASES OF THIS. HARD TO UNDERSTAND WHY RECALL HAS NOT ALREADY BEEN MADE FOR SOMETHING SO POTENTIALLY DANGEROUS AND OBVIOUSLY A DEFECTIVE PART. EXPENSES TO REPAIR SHOULD BE PAID FOR BY CHRYSLER/DODGE IF RECALL COMES AFTER US OWNERS SPEND THE THOUSAND DOLLARS TO SO FOR PARTS AND LABOR. ENGINE LEAKS WHEN RUNNING WHETHER PARKED OR MOVING ON STREET OR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323518May 6, 2020
ELECTRICAL SYSTEM
LOCK ACTUATOR IS STUCK IN THE UNLOCK POSITION WHICH MEANS MY KIDS COULD OPEN THE DOOR MANUAL WHILE DRIVING. DOOR WILL NOT LOCK AT ALL ON THAT DOOR. ONLY NOTICE IT TODAY WHEN MY SON TRIED TO OPEN THE DOOR WHILE THAT CAR WAS LOCKED AND HAD SET OFF THE ALARM. SO I HAVE NO IDEA ON WHEN THIS PROBLEM ORIGINATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320860April 11, 2020
AIR BAGS
THE AIRBAG LIGHT COMES ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320640April 9, 2020
FUEL/PROPULSION SYSTEM, ENGINE
ESTABA CORRIENDO NORMALMENTE Y DE MOMENTO LE DI GASOLINA Y NO RESPONDI AL CAMBIO Y COMO QUE SE ACELERO(HIZO UN RUIDO FUERTE) Y DIO UN CANTAZO COGI EL CAMBIO Y ARRANCO DE MOMENTO. LUEGO SE LE PEGO UN RUIDO COMO SI UNA MANGA ESTUVIESE RASPANDO ALGO Y LA PARE. NO LA HE USADO MAS, PRIMERO POR MIEDO QUE ME PASE ALGO CON MIS HIJOS Y LUEGO POR LA CUARENTENA DEL COVID19. AGRADECER ME INFORMEN QUE PUEDE HACER, DONDE PUEDO LLAMAR O QUE PUEDO HACER. NO PUEDO LLAMAR A NINGN LUGAR YA QUE TODO ESTA CERRADO. LA GUAGUA TIENE GARANTA. GRACIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319738March 30, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR ELECTRONIC SLIDING DOOR WAS INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319584March 28, 2020
STRUCTURE:BODY
BOTH SLIDING DOORS ARE STUCK IN LOCKED POSITION. CANNOT BE OPENED WITH KEYFOB, MANUALLY, OR WITH THE OVERHEAD BUTTON IN THE CABIN. THE DOORS MAKE A CLICKING NOISE EVEN WHEN THEY TRY TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317814March 12, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH REAR DOORS WILL NOT OPEN AT TIMES FROM ANY SOURCE (IE. HANDLE, KEY, OR BUTTON ON UPPER DASH). WORKED FINE THEN ALL OF THE SUDDEN THE DOOR WON'T OPEN. I AM WORRIED THAT IF SOMETHING WAS TO HAPPEN MY YOUNG DAUGHTER WOULD NOT BE ABLE TO GET OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316810March 8, 2020
ELECTRICAL SYSTEM
THE VAN STALLS WHILE RUNNING AND SOMETIMES WON'T START WHILE THE INTERIOR LIGHTS FLICKER. WHILE DRIVING, THE HEADLIGHTS DIM AND FLICKER WHILE THE INTERIOR LIGHTS ARE NORMAL. I CHECKED MY BATTERY, STARTER, AND ALTERNATOR AND THE MECHANIC TESTED THEM AND SAID THEY WERE ALL GOOD. THEY RECOMMENDED ME TO GO TO THE MANUFACTURER AND CHECK FOR RECALLS. PLEASE LET ME KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316789March 7, 2020
ELECTRICAL SYSTEM
VAN MAY OR MAY NOT START, OR SHUTS OFF RANDOMLY. I HAVE REPLACED THE BATTERY 3 TIMES AND CHANGED AN ALTERNATOR. I HAVE NOTICED THAT OTHER VANS HAVE BEEN RECALLED FOR A NON START, BUT FOR SOME REASON MY FAN ISN'T INCLUDED. ALSO MY UCONNECT DOES NOT WORK. IT DOESN'T EVEN RECOGNIZE THAT I HAVE BLUE TOOTH IN THE CAR. NOT HAPPY WITH THIS VAN AT ALL, I GOT A LEMON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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