Dodge Grand Caravan Complaints (2017)

414 consumer complaints on file.

#11388811January 19, 2021
STRUCTURE:BODY
DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387720January 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386826January 6, 2021
STRUCTURE:BODY
PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383435December 14, 2020
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11377204November 30, 2020
POWER TRAIN
OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374410November 13, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373148November 5, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365805October 22, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365187October 19, 2020
ELECTRICAL SYSTEM
VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363142October 7, 2020
UNKNOWN OR OTHER
DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363199October 7, 2020
STRUCTURE:BODY
LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363256October 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363258October 7, 2020
UNKNOWN OR OTHER
COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362936October 5, 2020
STRUCTURE:BODY
SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362465October 2, 2020
ELECTRICAL SYSTEM
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361065September 25, 2020
STRUCTURE:BODY
ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355670September 17, 2020
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354737September 13, 2020
SEATS
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354779September 13, 2020
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354347September 11, 2020
ELECTRICAL SYSTEM
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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