Dodge Grand Caravan Complaints (1997)
583 consumer complaints on file.
- #6900994January 17, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS EXPERIENCED 2 FIRES, THE FIRST FIRE HAPPENED LAST YEAR AND WAS COVERED UNDER THE VEHICLE WARRANTY, CLAIM 16-N100-392. *SLC
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #8001460January 3, 2002AIR BAGS:FRONTAL
WHILE TRAVELING APPROXIMATELY 15 MPH, VEHICLE "BOTTOMED-OUT" WHILE TRAVELING UP A DRIVEWAY. WHEN THIS OCCURRED, BOTH FRONTAL AIR BAGS IN VEHICLE DEPLOYED UNEXPECTEDLY. DEALERSHIP HAS REPLACED BOTH FRONTAL AIR BAGS, AND AIR BAG SENSORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756165December 29, 2001AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
HAVE DISCOVERED MANY PEOPLE WITH SAME CLOCKSPRING FAILURE. RESULTS IN LOSS OF HORN, CRUISE CONTROL, AND AIR BAG LIGHT REMAINING LIT AT ALL TIMES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001194December 28, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS VEHICLE IS EXPERIENCING SAME PROBLEM AS MENTIONED IN RECALL 00-V-268-00. BUT VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. VEHICLE LEAKED OUT ALMOST INSTANTLY 28 GALLONS OF FUEL. CONTACTED DEALER, AND THE DEALER WAS TAKING A LOOK AT THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000643December 12, 2001SEAT BELTS:FRONT:ANCHORAGE
WHILE TIGHTENING A CAR SEAT IN REAR OF A BENT SEAT DRIVER'S SIDE RESTRAINT BELT SLIPPED DOWN BETWEEN SEAT. DEALER WAS NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #785813December 10, 2001VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES THAT THE WINDSHIELD WIPERS COME ON INTERMITTENTLY, THE SWITCH WAS REPLACED ONCE AT CONSUMERS COST, HOWEVER WIPERS CONTINUE TO COME ON WHILE MAKING TURNS, IN COLD WEATHER, AND OCCASIONALLY IN THE SUMMER FOR NO REASON, POSSIBLE WIPER MOTOR FAILURE. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900653December 10, 2001TIRES, WHEELS:RIM, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND FRONT LEFT TIRE BLEWOUT. SHE HEARD A NOISE, AND WAS ABLE TO PULL OVER TO THE SHOULDERS. GOODYEAR, INTEGRITY, P175/65R14, DOT M68JC9032200. DEALERSHIP MECHANIC TOLD CONSUMER THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALSO, TO REPLACE RIMS. *AK TRANSMISSION FAILED AND REPLACED. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900654December 10, 2001ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER RECEIVED RECALL 01E41000 LETTER ON TRAILER WIRE HARNESS CONVERTER. DEALER INSPECTED WIRE HARNESS, AND STATED WIRE HARNESS WAS NOT THE ONE ON RECALL. VEHICLE DOES HAVE THE PROBLEM AS DESCRIBED UNDER RECALL.*AK CONSUMER FURTHER STATES THAT THE TRAILER LIGHTS BLEW OUT THE FUSE FOR THE TAIL LIGHT, CONSUMER STATES DEALER REFUSES TO REPLACE FAULTY PART. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900655December 10, 2001AIR BAGS, UNKNOWN OR OTHER
A BOLT WITH A BUILT ON WASHER DROPPED FROM DASH BETWEEN WINDSHIELD AND STEERING COLUMN. IT WAS A LARGE BOLT, AND DIDN'T KNOW WHAT IT WAS FOR. CONTACTED DEALER, AND DEALER STATED TO BRING IN VEHICLE. &*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900656December 10, 2001ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPIENCING EXCESSIVE OIL LOSS. TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A HEAD GASKET FAILURE. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900657December 10, 2001POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS VIBRATING. IT MAKES A NOISE WHEN CHANGING GEARS GOING INTO REVERSE. ALSO, GEARS ARE NOT CATCHING WHEN ACCELERATING. CONTACTED DEALER, AND DEALER HAD NO RESPONSE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900658December 10, 2001SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 30 MPH DRIVER'S SEATBACK BROKE AND FELL BACK. NO INJURIES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900659December 10, 2001SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2 OUTER SEATBELTS ON BENCH IN REAR WILL NOT BUCKLE UP. SEAT BELTS HAD NEVER BEEN USED. CONSUMER JUST NOTICED IT RECENTLY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900661December 10, 2001AIR BAGS:SIDE/WINDOW
VEHICLE BOUNCE OFF THE CURB AT APPROXIMATELY 10 MPH. LATER ON PANEL COVER WAS OFF, EXPOSING THE PASSENGER SIDE AIRBAG DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT SENSOR MUST HAVE SENT OUT A SIGNAL, BUT THE AIR BAG FAILED TO DEPLOY.*AK CONSUMER STATED THAT THE PASSENGER SIDE AIRBAG SHOULD NOT HAVE DEPLOYED, BECAUSE SHE WAS NOT GOING THAT FAST.*SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #6900662December 10, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT ROTORS ARE WARPING ON A REGULAR BASIS. ROTORS WERE REPLACED AT 18000/40000/47000/57000. CURRENTLY AT 59000 MILES, ROTORS NEED REPLACEMENT AGAIN. *AK CONSUMER STATES THE FRONT AND REAR BRAKES WERE REPLACED THIS TIME, VEHICLE HAS 68000 MILES AND IT FEELS AS IF THE FRONT BRAKES ARE HANGING UP, THERE IS A LOT OF BRAKE DUST ON THE RIMS AND ROTORS, IN THE WINTER TIME THE BRAKES WOULD LOCK UP AND CAUSE THE VEHICLE TO SKID. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755249December 3, 2001STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE AIRBAG WARNING LIGHT ON THE DASH HAS BEEN ACTIVATED. THE HORN AND SPEED CONTROL ARE ALSO INOPERABLE WHICH OCCURRED ABOUT THE SAME TIME THE AIRBAG LIGHT WENT ON. ALSO, THE WINDSHIELD WIPERS ACTIVATE OCCASIONALLY EVEN THOUGH THE SWITCH IS IN THE OFF POSITION. THE OUTSIDE MIRRORS ALSO MOVE WHEN THE AUTOMATIC DOOR LOCKS ARE ACTIVATED. IT IS MY UNDERSTANDING THAT THE AIR BAG, HORN AND SPEED CONTROL PROBLEMS ARE CURRENTLY BEING INVESTIGATED BY NHTSA. A FAULTY CLOCKSPRING ASSEMBLY IS THE POSSIBLE CULPRIT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #899644November 29, 2001POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TO SUPER MARKET THERE WAS SOME NOISE COMING FROM VEHICLE. THEN, AFTER PARKING VEHICLE AND GETTING BACK IN, AND TRYING TO PUT VEHICLE INTO REVERSE, VEHICLE WOULD NOT MOVE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #754312November 9, 2001LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
THE LIFT GATE BOLT BROKE OFF ON THE RIGHT HAND SIDE. THE GATE CRASHED DOWN ON THE BACK OF MY NECK AND BACK. THIS COULD HAVE SERIOUSLY INJURED MY FIVE YEAR OLD IF HE WERE THERE. IT COULD HAVE SERIOUSLY INJURED ANYONE FOR THAT MATTER. PLEASE CHECK INTO THIS MATTER. TWO OTHER PEOPLE I SPOKE WITH HAVE HAD THE SAME PROBLEM. I TOLD THEM TO PLEASE REPORT IT. I THINK THE 91-93 MODELS HAD THE SAME PROBLEM. THE OTHER PROBLEMS ARE NOT AS SERIOUS AS THIS. I HOPE NO ONE HAS TO GET SERIOUSLY HURT BY THIS BEFORE SOMETHING IS DONE. THE GATE IS SO HEAVY. I CAN NOT LIFT IT TO USE IT. THE BOLT IS STILL BROKE OFF INSIDE THE PANEL. THE DEALER SAID THE LABOR WOULD BE AROUND $175.00, AS THE PANEL MUST BE REMOVED. THE PART IS A REMAN PART. COST $21.00 #G0004532.I AM VERY UPSET THAT A FAMILY VEHICLE IS THIS UNSAFE, AND THE COMPANY ISN'T DOING ANYTHING ABOUT IT. I DON'T CARE IF THERE WERE ONLY THREE REPORTED CASES. THAT'S THREE TOO MANY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #898821November 6, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED/ ENGINE OFF/ EMERGENCY BRAKE NOT APPLIED, AND 2 YEAR OLD MOVED GEAR SHIFT FROM PARK TO THIRD GEAR, CAUSING VEHICLE TO ROLL AND HIT A TREE. NO INJURIES.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #754015November 2, 2001ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL, AIR BAGS
CLOCK SPRING FAILED, DISABLING HORN, AIRBAG, AND CRUISE CONTROL. WHEN WE BROUGHT IT TO THE DEALER, WE WERE TOLD THAT IT IS A COMMON PROBLEM, BUT THAT SINCE THE VEHICLE WAS OUT OF WARRANTY WE WOULD HAVE TO PAY $250 FOR THE REPAIR. SINCE THEN, TWO OTHER FRIENDS WITH THE SAME CAR HAVE HAD THEIR CLOCK SPRING FAIL, AND THEY HAVE HAD TO PAY FOR THE REPAIR. CHRYSLER HAS ISSUED A SERVICE BULLETIN (08-010-01) FOR THE REPAIR, BUT REFUSES TO PROVIDE THE REPAIR AT NO, OR A REDUCED, COST. AS THE HORN AND AIRBAG WERE DISABLED, I FEEL THAT THIS SHOULD HAVE BEEN COVERED AS A SAFETY ISSUE RECALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0