Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10927365November 22, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY TIPM FAILED WHILE DRIVING ON A HIGHWAY NEAR MY HOUSE. FUEL DELIVERY CUT OFF WHILE DRIVING. THE VEHICLE FORTUNATELY HAD ENOUGH MOMENTUM TO GET BACK HOME, BUT WILL NOT START AT ALL. DIAGNOSED AS A FAULTY TIPM MODULE. DOING SOME RESEARCH, NHTSA HAS PREVIOUSLY RECALLED A VERY SIMILAR TIPM IN THE GRAND CHEROKEE AND DURANGO, ESSENTIALLY ALLOWING CHRYSLER TO RECALL THE VEHICLES AND INSTALL A NEW RELAY THAT BYPASSES THE TIPM AND ALLOWS FUEL TO FLOW. I ENCOURAGE NHTSA TO EXPAND THIS RECALL TO ALL AFFECTED 2010+ CHRYSLER VEHICLES WITH TIPMS IN THE STRONGEST POSSIBLE TERMS. I AM VERY LUCKY THAT I WASN'T STRANDED OR SERIOUSLY INJURED. MANY OTHER SIMILAR COMPLAINTS EXIST ONLINE AND EVEN IN THE NHTSA FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926726November 17, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR HAS A HARD TIME STARTING OR WILL CUT OF WHILE DRIVING. ALMOST GOT IN ACCIDENT WHILE SLOWING DOWN FOR RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920435November 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TIPM NEEDING TO BE REPLACED DUE TO ALL WARNING LIGHT AND WIPERS CUTTING ON, DOORS NOT FUNCTIONING, ALL ELECTRICAL MALFUNCTIONING. MOTOR CUTTING OFF LOW SPEED. 20 CODES LISTED. DODGE IS WILLING TO REPLACE FOR AROUND $1000 MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919258October 27, 2016
ELECTRICAL SYSTEM
MY CAR WILL RANDOMLY NOT START. I PAID $1200 TO HAVE THE TIPM FIXED/REPLACED(?). IT WOULD STILL RANDOMLY NOT START AFTER THE "FIX". DEALERSHIP TOLD ME I HAVE TO WAIT UNTIL I CANNOT GET IT TO START TO BRING IT IN...BASICALLY I HAVE TO BE STRANDED AND TOW IT BEFORE THEY CAN LOOK AT IT SINCE THEY COULD NOT DUPLICATE THE PROBLEM WHEN I TOOK IT IN 1 WEEK AFTER PAYING THE $1200 FOR THE "FIX" THAT DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919221October 26, 2016
ELECTRICAL SYSTEM
ALMOST 67,000MILES, 2011 DODGE GRAND CARAVAN V6 AUTOMATIC. VEHICLE HAS BECOME HARD TO START AND WILL OCCASIONALLY DIE OR ACT FUEL STARVED WHILE DRIVING AT LOW SPEED (15-25MPH). TOOK VEHICLE IN TO DEALER FOR SERVICE AND WAS TOLD I HAVE A FAULTY TIPM MODULE. AFTER RESEARCHING A BIT ONLINE THIS APPEARS TO BE A COMMON ISSUE FOR DODGE VEHICLES FOR YEARS 2007-2015. FOR SUCH A COMMON ISSUE I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917916October 21, 2016
ELECTRICAL SYSTEM
TIPM FAILURE RESULTING IN FUEL PUMP NOT ABLE TO OPERATE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917983October 21, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
BEGAN WITH AIRBAG LIGHT ON PANEL COMING ON AND RANDOM LOCKING AND UNLOCKING OF DOORS AND DYING WHILE TRAVELING AT VARIOUS SPEEDS. ALL THESE HAPPEN WETHER THE VEHICLE IS IN MOTION OR NOT. THEN IT WOULD ONLY START USING THE REMOTE STARTER AND NOW IT ONLY STARTS WHEN JUMPED BY ANOTHER RUNNING VEHICLE, EVEN WHEN THE BATTERY IS FULLY CHARGED(TESTED). IT WILL SIMPLY CRANK AND CRANK TILL BATTERY IS DEAD(ABOUT 10 MINUTES) UNLESS IT IS CONNECTED TO ANOTHER RUNNING VEHICLE. IT WILL START EVEN IF BATTERY IS CLOSE TO DEAD THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917356October 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY VAN DOES NOT ALWAYS START.--WHEN PARKED IN DRIVEWAY OR PARKING LOT; NO DIFFERENCE IF FLAT OR HILL OR ANYTHING. SOME DAYS IT STARTS WITH OUT ANY PROBLEMS, OTHER DAYS IT WILL NOT START EVER--IT MIGHT START AT 8AM, NOT AT 11AM, BUT WORK FOR A WEEK...NO PATTERN. I HAVE HAD IT TO THE SHOW 3 TIMES IN THE LAST 3 MONTHS--EACH TIME IT STAYED FOR MORE THAN 3 DAYS. THEY THOUGHT BATTERY; BOUGHT A NEW BATTERY. NEXT DAY, NO START. ONLY WARNING LIGHT WAS KEY BATTERY LOW--SO THEY CHANGED THAT (EVEN THOUGH I HAD ALREADY DONE THAT). NEXT DAY, NO START AND SAME LOW KEY BAT WARNING. THEN IT WOULD BE FINE FOR A FEW DAYS... AND AGAIN RANDOM START OR NO STARTS. THE LAST TIME THE RED "ELECTRONIC THROTTLE CONTROL" LIGHT WAS ON--IT SHUTS OFF AFTER A FEW SECONDS. SOMETIMES, WHEN IT DOESN'T WANT TO, BUT THEN DOES START, IT ACTS LIKE IT WANTS TO SHUT DOWN WHILE I AM DRIVING. IT WILL SPUTTER AND SEEM LIKE IT WANTS TO SHUT OFF. THE FOLKS AT THE GARAGE ARE COMPLETELY PERPLEXED BY THIS AND HAVE OFFERED TO COME TO MY HOUSE/WORK THE NEXT TIME TO SEE IT BC IT DOESN'T ALWAYS DO IT FOR THEM--WE THINK BECAUSE IF I JUMP IT, IT DOES A TEMPORARY FIX. BUT, THEY ALSO WARN BASED ON OVER CHARGING/SHOCKING A GOOD BATTERY. ANYTHING WE GOOGLE SAYS TO BE CAREFUL DRIVING AND GET TO SHOP... WELL SHOP CAN'T FIGURE IT OUT. I HAVE HEARD ABOUT A FEW RECALLS FOR IGNITION AND KEYS, AND I HAVE A CALL IN TO THE DEALERSHIP ABOUT THIS. I AM WORRIED THAT I WILL BE STUCK OUT WITH MY KIDS; END UP CRASHING WITH MY KIDS; OR WITH THE BAD WEATHER COMING, WE WILL HAVE EITHER OF THEM HAPPEN AND BE STUCK IN THE SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915734October 13, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ACCELERATES ON ITS OWN WHILE IT WAS STATIONARY AND GOING DOWN THE HIGHWAY. IT WOULD NOT START WHEN TURNING ON. HAD TO REPLACE THE FUEL PUMP AND NOW BEING TOLD THAT IT NEEDS THE TIPM REPLACED TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915142October 10, 2016
ELECTRICAL SYSTEM
TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED. ENGINE WOULD NOT START WHILE CAR WAS STATIONARY. FUEL PUMP RELAY WITHIN THE TIPM WAS MALFUNCTIONING, PREVENTING POWER FROM GETTING TO THE FUEL PUMP, THEREFORE PREVENTING PROPER OPERATION OF THE FUEL PUMP. I UNDERSTAND THIS PROBLEM CAN ALSO MANIFEST ITSELF AS EITHER LOSS OF POWER WHILE DRIVING, OR A CONTINUAL RUNNING OF THE FUEL PUMP, EVEN WHEN VEHICLE IS OFF (THEREBY DRAINING THE BATTERY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910163September 28, 2016
FUEL/PROPULSION SYSTEM
MY CAR WAS NOT ON AND WAS STATIONARY, IN MY DRIVE WAY. I WENT TO START MY CAR TO MOVE IT AND IT WOULDN'T START. I DID SOME CHECKING ON THE INTERNET AND FOUND THAT THE TIPM WAS HAVING ISSUES. I MADE A BYPASS FROM THE PASSENGER OUTLET TO THE FUEL PUMP RELAY TO GET POWER. THIS IS A TEMPORARY FIX BUT IT HAS WORKED SO FAR. I HAVE ADDED A PICTURE OF MY BYPASS FOR DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909509September 25, 2016
ELECTRICAL SYSTEM
TROUBLE STARTING THE VEHICLE. IT STAYS STUCK ON TURNING IT OVER. YOU HAVE TO TURN OFF TURN IT ON AGAIN AND AGAIN IT WILL STAY STUCK IF YOU DON'T TURN IT OFF. I'M AFRAID I WILL BE LEFT STRANDED. THIS HAPPENS EVERY DAY AND TAKING LONGER TO START. I THINK ITS A FAULTY TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909397September 23, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY 2011 CARAVAN HAS 68K MILES ON IT. FOR THE PAST FEW MONTHS, IT WILL INTERMITTENTLY HAVE PROBLEMS STARTING. EVERYTHING SEEMS FINE UNTIL YOU TURN IT TO CRANK AND THEN IT JUST MAKES A CLICK NOISE. IT WILL DO THIS ANYWHERE FROM 2 TO 20 TIMES UNTIL IT FINALLY CRANKS. IT WILL BE FINE FOR DAYS AND THEN SUDDENLY... NO START. I'VE LEFT IT AT MY MECHANIC FOR ONE WEEK LAST MONTH AND ONE WEEK THIS MONTH. THEY REPLACED THE BATTERY, BUT NO AVAIL. THEY HAVE SEEN IT IN ACTION (ACTUALLY CAME TO ME BECAUSE THEY ARE TOTALLY STUMPED TOO), BUT CANNOT REPLICATE IT. SO I'M OUT $800 IN CAR RENTAL FEES AND NO ONE CAN FIGURE OUT WHY THE THING IS ACTING LIKE IT IS. I'M WORRIED I'M GOING TO BE STRANDED WITH A HAND FULL OF KIDS AND A CAR THAT WON'T START. I DON'T LIKE FEELING LIKE I CAN'T TRUST MY CAR. DODGE HAS BEEN UNHELPFUL AS WELL, ALTHOUGH I'M GIVING THE DEALERSHIP A SHOT AT THIS PROBLEM AGAIN AND TAKING IT THERE. ANOTHER WEEK OF RENTAL CAR FEES - YAY! FROM READING ONLINE AND A QUICK YOUTUBE SEARCH, IT APPEARS I'M NOT ALONE WITH THIS PROBLEM. I JUST WANT IT FIXED, WHATEVER THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908384September 21, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR (2011 GRAND CARAVAN) WOULD CRANK BUT NOT START. I HAD IT TOWED TO SAFFORD DODGE IN SPRINGFIELD, VIRGINIA. THEY DIAGNOSED THE PROBLEM AS A BAD FUEL PUMP. I PAID $950 FOR A TOW AND A NEW FUEL PUMP. AS SOON AS I DROVE THE VEHICLE HOME, IT WAS DOING THE EXACT SAME THING (CRANK BUT NOT START). EVENTUALLY, IT STARTED BUT, LATER IN THE DAY, IT WOULD NOT START AT ALL. I CONTACTED THE DEALER AND MADE ARRANGEMENTS FOR IT TO BE TOWED IN AGAIN. EVENTUALLY, THE SERVICE GUY CALLS BACK AND SAYS THEY ARE HAVING TROUBLE PINPOINTING THE PROBLEM. BEFORE THIS POINT I HAD RESEARCHED THE PROBLEM AND DISCOVERED THE MULTIPLE ISSUES WITH THE TIPM MODULE. THE NEXT MORNING HE CALLS MY WIFE AND TELLS HER THAT WE NEED A NEW TIPM MODULE AND IT'S GOING TO COST $1200 TO REPLACE IT. SHE TOLD HIM THAT WE WOULD PAY FOR THE TIPM MODULE PROVIDED THEY DEDUCTED THE COST OF THE NEW FUEL PUMP WHICH WE BELIEVE WAS REPLACED IN ERROR. SERVICE GUY WAS ADAMANT THAT FUEL PUMP WAS BAD AND THAT IT HAD TO BE REPLACED. HE SAID THEY HAD ISOLATED THE PUMP AND CONFIRMED THAT IT HAD POWER COMING TO IT BEFORE DIAGNOSING THAT IT NEEDED TO BE REPLACED. THIS MAY BE TRUE BUT I HAVE ZERO FAITH THAT THIS GUY WAS TELLING ME THE TRUTH. I HAVE READ SEVERAL REPORTS ON THE INTERNET WHERE PEOPLE HAD THEIR FUEL PUMP REPLACED IN ERROR. I EVENTUALLY WENT TO THE SERVICE MANAGER. HE WAS ALSO INSISTENT THAT THE FUEL PUMP FAILED SIMULTANEOUSLY WITH THE TIPM MODULE. I ALSO ASKED HIM IF THEY HAD REPLACED MULTIPLE TIPM MODULES AND HE ACTED AS IF THIS WAS A VERY RARE REPAIR; HOWEVER, WHEN HE INSINUATED THAT MY FUEL PUMP AND TIPM HAD FAILED SIMULTANEOUSLY, HE ACTED AS IF HE HAD SEEN THIS SEVERAL TIMES?! MY CENTRAL CONCERN IS THAT THERE HAVE BEEN SEVERAL REPORTS OF THE TIPM MODULE FAILING ABRUPTLY AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908270September 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE ENGINE, THE FUEL SYSTEM FAILED TO ENGAGE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FAILURE CODE FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED AND THE FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906989September 15, 2016
ELECTRICAL SYSTEM
I HAVE TWO SMALL CHILDREN, AND AM CONCERNED ABOUT THIS ISSUE. MY ENGINE WILL NOT TURN OVER, IT "TICS..TIC..TIC..", UNTIL I HAVE ATTEMPTED MULTIPLE TIMES. THIS PROBLEM IS ERRATIC..2011 DODGE GRAND CARAVAN, HAVE BEEN TOLD IT NEEDS A TIPM DUE TO A "SERVICE BULLETIN" THE DEALERSHIP HAD. I DO NOT HAVE THE $1150 TO FIX THIS! I AM AFRAID TO BE STRANDED SOMEWHERE, AND AFTER LOOKING INTO THIS APPARENTLY COMMON ISSUE, I SEE THAT IT COULD LEAD TO JUST RANDOM STALLS WHICH IS SCARY. I DO NOT HAVE THE MONEY TO FIX IT. MY WARRANTY HAS PROVEN USELESS IN THAT DOES NOT COVER THIS . I SOMETIMES HAVE TO ATTEMPT UPWARDS OF 10 TIMES TO FINALLY GET THE ENGINE TO COMPLETELY TURN OVER. IT ALSO SEEMS TO RUN ROUGH SOMETIMES, PARTICULARLY WHEN UP A HILL, ETC. I CAN NOT TRUST THIS VEHICLE TO BE DEPENDABLE AND SINCE IT IS NOT THAT OLD, AND IT APPEARS AS IF THIS IS A KNOWN PROBLEM, I BELIEVE THE MANUFACTURER SHOULD ISSUE A RECALL DUE TO SAFETY CONCERNS IF THE VEHICLE WERE TO STALL. DATED OF INCIDENT ON THIS FORM IS THE MOST RECENT, BUT NOT THE ONLY TIME IT HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906395September 14, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE STARTED TO WIGGLE BACK AND FORTH. THE CONTACT PULLED OVER AND NOTICED THAT THE PASSENGER SIDE SUSPENSION FRACTURED INTO TWO PIECES. THE FAILURE CAUSED THE TIRES TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,400. UPDATED 11/07/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905842September 12, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE BEGAN HAVING ISSUES STARTING, INTERMITTENTLY AT FIRST, ABOUT 3-4 WEEKS AGO. 4 DAYS AGO, VEHICLES BATTERY WAS DEAD, WOULDN'T START FOR SEVERAL ATTEMPTS. STALLED TWICE WHILE DRIVING 60 MPH CONTINUED TO NOT START, BATTERY, ALTERNATOR, STARTER, WIRING ALL CHECKED OUT OKAY WITH LOCAL REPAIR SHOP. THE FUEL PUMP RELAY IN THE TPIM (TOTAL INTEGRATED POWER MODULE) WAS BAD, REQUIRED WHOLE TPIM TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904426September 7, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WOULD NOT START ON SEVERAL OCCASIONS. PURCHASED NEW BATTERY. TOOK IT TO LOCAL MECHANIC. ALMOST PUT IN A NEW STARTER BUT RESEARCHED IT FIRST ON THE INTERNET. SEEMED LIKE IT WAS A FAULTY TIPM. CALLED LOCAL CHRYSLER DEALER AND TOLD THEM THE ISSUES. AFTER A WEEK, THEY SAID I NEEDED A NEW TIPM ($1200) AND WOULD NOT COVER THE COST. SAID THAT THEY DID NOT KNOW ANYTHING ABOUT A TIPM RECALL. I DID NOT GET IT REPLACED. CALLED CHRYSLER CUSTOMER CARE AND THEY SAID THAT I DID NOT QUALIFY FOR A RECALL. I HAVE DRIVEN CHRYSLER DODGE CARAVANS FOR OVER 25 YEARS AND I AM GREATLY DISAPPOINTED THAT THEY ARE NOT STANDING BEHIND THEIR PRODUCT. THEY KNOW THAT THERE IS AN ISSUE WITH ALL THE TIPMS IN THEIR VEHICLES AND THEY ONLY RECALLED CERTAIN MAKES AND MODELS. MEANWHILE, I HOLD MY BREATH EVERY TIME I TRY TO START MY CAR. I AM RETIRED AND CANNOT AFFORD TO REPLACE THAT PART FOR THAT PRICE. I HAD THIS CAR AS A COMPANY CAR STARTING IN JANUARY OF 2011 AND PURCHASED IT FROM ARI IN JULY OF 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903371September 2, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL VIBRATION COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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