Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11110940July 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONING SUDDENLY WENT OUT. TOOK CAR TO THE CHRYSLER DEALER I PURCHASED FROM. THE REAR AIR CONDITIONING HAD QUIT. THE TXV HAD FAILED AND WAS LEAKING FREON. CALLING OUTSIDE MECHANICS FOR A REPAIR ESTIMATE, THEY ARE WELL AWARE OF THIS ISSUE. A SIMPLE INTERNET SEARCH WILL TELL YOU THIS IS A VERY COMMON PROBLEM RELATED TO THE AC. THE REPAIR WAS DONE BY CHRYSLER DEALER. I CALLED CHRYSLER THEY MADE A CASE. CHRYSLER IS AWARE THIS IS A COMMON ISSUE THEY DID HELP WITH COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110341July 9, 2018
UNKNOWN OR OTHER
MULTIPLE ISSUES WITH THE AIR CONDITIONING SYSTEM. RECALL ON THE ACTUATOR FOR THE A/C. A/C SUDDENLY QUITS WORKING. REAL AIR CONDITIONING EVAPORATOR EXPANSION VALVE TXV, COIL LEAKS OIL. MULTIPLE COMPLAINTS ARE ONLINE ADDRESSING THE ISSUE, BUT CHRYSLER HAS DONE NOTHING ABOUT IT. MY AIR HAS QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110389July 9, 2018
UNKNOWN OR OTHER
I LIVE IN ARIZONA AND THE A/C IS ONLY BLOWING COLD OUT OF THE 2 DRIVER VENTS. THE 2 PASSENGER FRONT VENTS AND ALL THE REAR VENTS BLOW HOT AIR. IF YOU GOOGLE THIS IT IS A KNOWN PROBLEM BUT DODGE WILL NOT DO ANYTHING ABOUT IT LOCALLY WITH OUT BIG BUCKS OUT OF POCKET. WITH CHILDREN IN 120 F WEATHER AND A VEHICLE THAT IS ONLY 3 YEARS OLD THIS ISN'T WHAT WE PAID UP FRONT IN CASH FULLY TO EXPECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105333July 3, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103938June 26, 2018
UNKNOWN OR OTHER
LOCAL LAWS PROHIBIT LEAVING A VEHICLE RUNNING WHILE NOT ATTENDED. THE LOW FOR THAT NIGHT WAS ABOUT -23F. IT IS NOT POSSIBLE TO DRIVE THE VEHICLE SAFELY UNTIL THE WINDSHIELD IS DEFROSTED, SO I HAD TO SIT IN THE VEHICLE FOR QUITE SOME TIME UNTIL THE WINDSHIELD DEFROSTED. WHILE WAITING, I GOT FROST BITE ON THE ENDS OF THREE TOES ON MY LEFT FOOT. THE HEATER IS INADEQUATE TO HEAT THE VEHICLE IN THE WINTER. THE DEFROSTER IS INADEQUATE TO DEFROST THE WINDSHIELD IN SUBZERO WEATHER. THE ONLY HEAT TO THE DRIVER'S SIDE FLOOR IS BY THE RIGHT FOOT ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103876June 25, 2018
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE CLIPS INSIDE THE HEADRESTS FRACTURED AND CAUSED THE HEADREST AIR BAGS TO DEPLOY ON THE FRONT DRIVER AND PASSENGER SEATS. THERE WERE NO INJURIES. MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MISSOURI 65270) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HEADRESTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 346-091-77. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092232May 7, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092120May 6, 2018
UNKNOWN OR OTHER
A/C STOPPED WORKING ABOUT 3 MONTHS AND WAS FLUCTUATING FOR REAR PASSENGERS ALMOST A YEAR BEFOREHAND WHICH IS SAME FOR THE FRONT PASSENGER. COLD AIR ONLY BLOWS FOR THE DRIVER. I HAVE 4 CHILDREN AND LIVE IN THE DESERT...THIS IS UNSAFE AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081126March 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080402March 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079817March 16, 2018
STRUCTURE:BODY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053413December 8, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033811October 16, 2017
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN UPDATED 8/30/18*JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11010988July 27, 2017
AIR BAGS, SEATS
THE ACTIVE-RESTRAINT HEAD RESTS DEPLOYED WHILE DRIVING THROUGH A PARKING LOT MAKING A LOUD BANG THAT SOUNDED LIKE A GUN SHOT. THE DEPLOYMENT OF THE ACTIVE-RESTRAINT HEAD RESTS WAS A DISTRACTION TO THE DRIVER AND IF ANYONE HAD BEEN IN THE PASSENGER SEAT IT COULD HAVE CAUSED AN INJURY. THE VAN IS STILL UNDER WARRANTY AND THE DEALERSHIP COULD NOT TELL US IF RESETING THE HEADREST WOULD BE COVERED UNDER OUR WARRANTY OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003023July 5, 2017
UNKNOWN OR OTHER
THE VIN OF MY VEHICLE DOES NOT YIELD ANY RESULTS. THE NTHSA WEBSITE GIVES THIS MESSAGE WHEN I ENTER MY VIN: THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001194June 25, 2017
ELECTRICAL SYSTEM
2015 DODGE GRAND CARAVAN SXT AIR CONDITIONER ONLY WORKS ON ONE SIDE OTHER SIDE BLOWS OUT HOT AIR NO MATTER WHAT COLD SETTING ITS ON ONLY ONE SIDE OF THE AIR BLOWS OUT COLD AIR AND THAT'S THE DRIVERS SIDE PASSANGER SIDE IS VERY HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993658June 7, 2017
AIR BAGS
2015 GRAND CARAVAN MY WIFE MICHELLE O'CONNELL DRIVE IN PULLING INTO OUR DRIVEWAY AND THE HEADREST RESTRAINT SYSTEM AIRBAG DEPLOYED STRIKING MY WIFE IN THE BACK OF THE HEAD VAN WAS TOWED TO BLACK CHRYSLER DODGE RAM IN STATESVILLE NORTH CAROLINA TO BE REPAIRED MY WIFE SOUGHT MEDICAL ATTENTION CHRYSLER THEN DEMANDED THE VEHICLE BE INSPECTED BY AN INDEPENDENT INSPECTOR TO SEE IF IT WAS IN AN ACCIDENT AFTER THE REPORT WAS DONE IN RECEIVED CHRYSLER NOTIFY THE DEALER DO NOT TOUCH THE VEHICLE THE REPORT SAID THE VEHICLE WAS FLAWLESS WHICH WE KNEW THAT THEN CHRYSLER'S LAWYER CONTACTED US AND SAID WE ARE NOT FIXING YOUR VEHICLE UNTIL YOU SIGN PAPERWORK ABSOLVING US OF ANY LIABILITY WHICH THEY KNOW THEY'RE LIABLE CUZ THE VAN IS IN PERFECT CONDITION WE ARE REPORTING THIS BECAUSE WE BELIEVE THERE IS A KNOWN DEFECT BY CHRYSLER AND THEY'RE TRYING TO SWEEP IT UNDER THE RUG THEY HAD A SIMILAR INCIDENT WHERE THEY HAD TO RECALL 880000 VEHICLES IN 2013 FOR THE EXACT SAME ISSUE CHRYSLER MADE OF DIRECT THREAT SAYING WE'RE NOT GOING TO FIX YOUR VEHICLE AND LEAVE IT ON REGISTERABLE BECAUSE OF THE AIRBAG FOR INSPECTION AND UNUSABLE UNLESS YOU ABSOLVE US OF LIABILITY THE VEHICLE WAS ONLY TRAVELING LESS THAN 2 MILES AN HOUR PULLING INTO OUR DRIVEWAY IT WAS A DRIVER'S SIDE HEADREST RESTRAINT AT DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970447April 4, 2017
STRUCTURE:BODY
THE TRIM STRIP THAT RUNS ACROSS THE CENTER OF THE DRIVERS DOOR CAME OFF WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969195March 28, 2017
SERVICE BRAKES, STEERING
APPROACHING A T INTERESECTION ON A REIDENTIAL STREET AT ABOUT 15 MPH, I TURNED RIGHT AND THE VEHICLE STEERING WAS HARD AND I HELD ON TO THE STEERING WHEEL TO DIRECT THE VEHICLE TO THE STREET ON THE RIGHT. I STEPPED ON THE BRAKES IT DID NOT RESPOND. I STEPPED ON THE PARKING BRAKE FOOT PEDAL AND THE BRAKE DASHBOARD LITE TURNED ON BUT VEHICLE KEPT GOING..I PANICKED AND SOMEHOW I MANAGED TO SLOW DOWN AND SHIFT THE VEHICLE TO P THE TO D THEN TO P AND TURNED OFF THE IGNITION. I CHECKED THE ENGINE, BRAKE FLUID AND POWER STEERING FLUID..EVERYTHING WAS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959076March 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO PROPERLY RELEASE THE AIR CONDITIONING OR HEATING. WHEN THE VENT, AIR CONDITIONING, OR HEATING FUNCTION WAS ACTIVATED, STRONG FUMES EMITTED INSIDE THE VEHICLE, WHICH AFFECTED THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE DEALER DID NOT PROVIDE ODOR TESTING AND WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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