Dodge Grand Caravan Complaints (2017)

414 consumer complaints on file.

#11435524October 5, 2021
AIR BAGS, ENGINE
Airbag light came on and will not go off. Two separate cases. P066DD code causes check engine light to come on from ti.e to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433722September 20, 2021
ELECTRICAL SYSTEM
The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans . I have 65000 Klms on the vehicle from my research it will cost around $600 to fix . I am concerned that eventually the lock will fail and compromise my vehicle. From what I have seen you need to take the door totally apart to get to the actuator. I find it very odd that all the vans have the same actuator go faulty passenger side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432509September 10, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Dodge Caravan. The contact stated that the rear driver’s and passenger’s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431893September 6, 2021
UNKNOWN OR OTHER
Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431636September 3, 2021
STRUCTURE:BODY
the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431478September 2, 2021
ELECTRICAL SYSTEM
We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people. If the locking mechanism is malfunctioning, that is a safety concern. Especially when you have children in the car often. The doors also stall and jam when opening and closing and get stuck. Since they aren't manual, but electric this causes a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430472August 25, 2021
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Engine/Transmission: Transmission was replaced by Manufacture. P/T Not shifting into gear properly. Hard shifting into gear. Slow start climbing incline in hills, speeds up drastically when the car is starting to decline, knocking noise. Dash lights, odometer, and warning lights come on and off without warning. The car has to be turned on and off to make the odometer, dash lights and warning lights rest and work. Safety: 2017 Dodge Grand Caravan will suddenly stop while driving at 65--70 mph in traffic without notice. The vehicle is unable to be physically moved out of the drive gear or any gear. The vehicle has been inspected by Doge dealership and found nothing wrong several times. Transmission light is on. No warning lamps, or messages to tell the driver the vehicle will suddenly stop at a high rate of speed or any speed. All of the gauges including lights will turn off without any warning while driving at any speed. There is a burning smell. Started from 2019 to present date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430069August 23, 2021
SEATS
Passenger front seat headrest deployed while vehicle was parked. No collision occurred to initiate this. I see this is a huge issue online with to s of caravan owners. This really should be recalled before someone gets really hurt if sitting in one of these seats and it occurs without reason!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429145August 15, 2021
STRUCTURE:BODY
My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429161August 15, 2021
UNKNOWN OR OTHER, STRUCTURE:BODY
The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428317August 9, 2021
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428332August 9, 2021
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle needed a tune-up. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428405August 9, 2021
UNKNOWN OR OTHER
My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428234August 8, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
When car is stopped, turn off key, open door then I hear a loud BUZZ. Only lasts a second or so. But believe it has to do with the POWER LOCKS. I see many complaints online like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427510August 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The Contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427125July 30, 2021
STRUCTURE:BODY
Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside. There were no signs this issue was going to happen. One day it works, next day it doesn’t. From what I’ve seen, this is an on going problem which needs to be addressed. This can be a huge safety problem in a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427067July 29, 2021
STRUCTURE:BODY
Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426894July 28, 2021
ELECTRICAL SYSTEM
Both sliding door locks on my Dodge Caravan are not working. The driver’s sliding door will not lock with the key fob or with the button inside the car. On the passanger’s sliding door side, the door is stuck in the unlocked position. The key fob or the button inside the car will not unlock it. Also, it I manually lock the drivers side sliding door, it will not unlock with the key fob or inside button. This is dangerous Bc I’m driving around in an unlocked car. Also I’m leaving my car unlocked. I have 4 young children. I have seen many, many complaints of this online. It is a common issue with the 2017 Dodge Caravan. I have called Dodge and they did not deny that they knew about this. I got a quote from the dodge dealership. The lock actuators need to be replaced. I have the quote and it’s $1,800 to fix. This should be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426573July 26, 2021
UNKNOWN OR OTHER
The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425576July 19, 2021
ELECTRICAL SYSTEM
Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly. No inspection has been done except by me though I have seen hundreds of others complaining of the same issue with this make and model. No warnings or messages for this either. This needs to be a recall fix for obvious safety reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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