Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11110280July 9, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103770June 25, 2018
AIR BAGS
BACKING OUT OF DRIVEWAY AND DRIVERS SIDE HEADREST POPPED OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102628June 19, 2018
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
AS VEHICLE WAS BEING BACKED UP AT A DEALERSHIP PARKING LOT THE FRONT PASSENGER SEAT HEADREST DEPLOYED STRIKING THE PASSENGER IN THE NECK AND SKULL AREA.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11099941June 5, 2018
AIR BAGS
THE PASSENGER SIDE AIRBAG INSIDE THE HEADREST DEPLOYED ON IT'S OWN WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS STATIONARY AND UNATTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098432May 29, 2018
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DEALER (B & B CHRYSLER DODGE JEEP RAM, 125 GRANDVIEW AVE, HONESDALE, PA) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V632000 (TIRES), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091127May 1, 2018
ELECTRICAL SYSTEM, POWER TRAIN
THE VAN DOES NOT ALLOW YOU TO MANUALLY CHECK THE TRANSMISSION FLUID,IT DEALER ONLY AND A LOT OF DEALERS WANT CHECK LEVELS WHEN YOU GET A OIL CHANGE,SO IF LEAKING YOU WANT NO.THEN YOU END UP WITH A BROKEN TRANSMISSION.ONCE THEY SERVICE AND REBUILD YOUR TRANS,THEN THE CONTROL DASH BOARD SENSORS WANT OPERATE PROBABLY ANYMORE DUE TO THE CALIBRATIONS WANT WORK PROBABLY.THE VEHICLE WAS IN MOTION WHEN IT STOPPED ON THE HIGHWAY.MILES WERE 47940.BACK DEFROST LIGHT SPLINKS AND WANT GO OFF AND CAUSES RADIO TO SHORT OUT AND HVAC SYSTEM.DEALER DONT KNOW HOW TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089592April 23, 2018
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S WINDOW DID NOT FUNCTION. REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY #101, LANGHORNE, PA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). CASE NUMBER: 33951971 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11082007March 29, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING OVER 40 MPH, SUDDENLY BRAKES GET SPASTIC, THEY ARE TRYING TO BRAKE AS I AM DRIVING ON EXPRESSWAY. THIS PROBLEM WORE OUT COMPLETELY THE BRAKES AND CALIPERS AT 18000 MILES. GOT NEW BRAKES (DODGE REGULATION) AND NOW SAME THING HAPPENED ON EXPRESSWAY WHILE DRIVING OVER 45MPH. I NEED TO DRIVE ON X-WAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074125February 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK OF OIL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO CONTACTED THE DEALER (DEWEY DODGE CHRYSLER JEEP, 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) TO ORDER THE PART. THE DEALER STATED THAT THE OIL HOUSING UNIT WAS ON BACKORDER WITH 720 OTHER VEHICLE OWNERS WAITING FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066250February 2, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:GLASS, SIDE/REAR
2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064275January 22, 2018
SEATS
DRIVER'S HEADREST DEPLOYED DUE TO THE PLASTIC THAT HOLDS A PIN BROKE INTERNALLY. THIS SPRING LOADED SYSTEM APPARENTLY HAD ENOUGH TENSION THAT IT BROKE THE PLASTIC. MY VEHICLE WAS STATIONARY AND UNOCCUPIED AT THE TIME. IF I HAD BEEN SITTING IN THE VEHICLE MY NECK COULD HAVE BEEN BROKEN. A REPLACEMENT HEADREST IS ABOUT $650, NOT INCLUDING LABOR, ACCORDING TO THE DEALERSHIP AND I WAS TOLD IT IS NOT IN WARRANTY. I HAVE HAD THIS VEHICLE LESS THAN 4YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057041December 28, 2017
ENGINE
THE ENGINE OF 3.6 L OF MY CAR HAS A VERY SHARP SOUND, ACCORDING TO SPECIALISTS CONSULTED IT IS A PROBLEM WITH THE HEADS THAT IS A MANUFACTURING DEFECT OF THESE 3.6 L ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054789December 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, THE ENGINE MISFIRED WHILE APPROACHING A STOP LIGHT. THE FAILURE INCREASED ONCE THE ENGINE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM IN PACIFIC, MO, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053957December 11, 2017
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WAS SERVICED LAST YEAR FOR THE SAME ISSUE. THE HEAD WAS REPLACED TWICE THEN THEY REPLACED THE WIRING HARNESS FOR THE MAIN COMPUTER. THE VAN STILL HAS THE ISSUE THAT COMES AND GOES. IT WILL BE FINE ONE DAY AND THEN ONE DAY GOING UP A HILL IT WILL GET REAL JERKY AND BUMPY FOR ANOTHER FEW DAYS. IT HAPPENED LAST FEBRUARY SO WE TOOK IT TO A LOCAL DEALER WHO REPLACED THE OIL SENDING UNIT UNDER WARRANTY. ALSO THEY HAD TO REPLACE THE ALTERNATOR AND BELT WHICH WAS $700 OUT OF POCKET. I FEEL THERE IS SOMETHING WRONG WITH THIS ENGINE BECAUSE OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME THING. THEY REPLACED A HEAD ON 1-15-2016 THEN REPLACED IT AGAIN ON 1-29-2015. THEY REPLACED THE WIRING HARNESS ON 3-4-2016. THE ALTERNATOR AND BELT WAS ON 2-27-2017. NOW WE HAVE THE SAME ISSUE HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052508December 5, 2017
AIR BAGS
MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048524November 26, 2017
VISIBILITY/WIPER
THE WINDOW REGULATOR BROKEN WHEN I WAS DRIVING TO MY HOUSE FROM WORK. I AM JUST WAS TRYING TO OPEN WINDOW ON THE LEFT SIDE NEAR DRIVING SEAT AND WINDOW DROPPED DOWN. IMMEDIATELY WITH BROKEN WINDOW I WAS DRIVING TO THE DEALER DAYTONA DODGE (JAMES COHLER 5730) THEY DID NOT HELP ME NOTHING AND DECLINED REPAIR.THIS IS WAS RIDICULOUS!!!!!!! THEY TOLD ME I HAVE TO PAY FOR LIKE $ 400.00 IF I WANT TO FIX THAT!!!!!! THIS IS NOT MY FALL. THIS IS MANUFACTURE ISSUES!!!! I AM DOING PAYMENTS FOR MY CAR STILL EVERY MONTH AND NEVER LATE. THIS IS CAR NEW VAN!!!!! COST ME$ 26000. AND THIS IS WAS EMERGENCY SITUATION.THIS IS CAR IS NOT SAFETY. I CAME BACK AT HOME WITH OUT WINDOW (THE WINDOW WAS INSIDE LEFT DOOR). PLEASE HELP ME TO FIX THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047417November 20, 2017
ENGINE
2014 DODGE GRAND CARAVAN LEAKING OIL FROM OIL FILTER HOUSING. OIL IS ACCUMULATING ON THE TRANSMISSION AREA. WHEN THE OIL HITS SOMETHING HOT, IT SMOKES. MIGHT START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047592November 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS IN MY CAR I HAD JUST PULLED INTO THE DRIVEWAY WHICH IS ON AN INCLINE, MY CAR WAS IN DRIVE MY FOOT WAS ON THE BRAKE WHEN YOUR FOOT COMES OFF OF THE BREAK AND YOU ARE IN DRIVE MY CAR WILL ROLL BACKWARDS IT IS DESIGNED THAT WAY. ON THIS PARTICULAR DAY MY CAR ROLLED FORWARD I NOTICED IT WAS ROLLING FORWARD AND I PUT THE CAR IN PARK AS I PUT THE CAR IN PARK AND WAS STEPPING ON THE BRAKE THE CAR MADE A HIGH PITCHED NOISE AND THEN THE RPMS REVVED UP AND UP AND THE CAR ACCELERATED FORWARD AS IF I WAS PUSHING ON THE GAS AND IN DRIVE. THE CAR WOULD NOT LET ME GET IT OUT OF PARK AND IT KEPT GOING FORWARD ACCELERATING INTO THE HOUSE AND GARAGE OVER AND OVER. I HAD TO SLAM THE GEAR SHIFT AND HIT IT OVER AND OVER FROM PARK DOWN INTO REVERSE WHICH FINALLY HAPPENED AND THEN I WAS ABLE TO GO BACKWARDS AND STOP HITTING THE GARAGE. I TURN THE CAR OFF PUT THE EMERGENCY BRAKE ON AND GOT OUT OF THE CAR TO SEE THE DAMAGE. PICTURES ARE BELOW I HAVE SEEN OTHER FORUMS AND COMPLAINTS THAT THIS VEHICLE YEAR AND MAKE HAVE DONE THIS ON NUMEROUS OCCASIONS. IF MY LITTLE GIRLS WERE IN THE CAR AND THIS HAPPENED AT A INTERSECTION, WE WOULD HAVE BEEN THROWN INTO ONGOING TRAFFIC SERIOUSLY INJURED IF NOT KILLED!! THIS IS A KNOWN VEHICLE FAILURE WHICH HAS NOT BEEN TAKEN CARE OF WITH PROPER RECALL PRECAUTIONS. THIS IS A DANGEROUS AND LIFE-THREATENING PROBLEM. MY LIFE MATTERS AND SO DO MY CHILDRENS. FAILURE TO ACT IS MURDER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11044387November 7, 2017
ENGINE
A FLUID LEAK WAS FOUND ON THE GARAGE FLOOR UNDER OUR VAN. UPON FURTHER INSPECTION IT TURNED OUT TO BE ENGINE OIL. WE TOOK THE VAN TO THE DEALER TO HAVE IT LOOKED AT AS IT IS STILL UNDER MANUFACTURE'S WARRANTY. THE DEALER MENTIONED THAT THE OIL "COOLER" OR ADAPTER WAS PROBABLY CRACKED FROM THE LAST OIL CHANGE. THIS PART IS WHAT HOLDS THE OIL FILTER. IT IS A PLASTIC PART THAT IS SUBJECT TO TORQUE WHEN THE CAP IS REMOVED AND REPLACED AFTER CHANGING THE OIL FILTER. THIS PART IS ENGINEERED TO FAIL AFTER SO MANY OIL CHANGES. ONCE IT FAILS, OIL IS FORCED UNDER PRESSURE ON TOP OF THE ENGINE, CAUSING A POTENTIAL FIRE RISK. THE DEALER WILL NOT COVER THIS UNDER MANUFACTURE'S WARRANTY SINCE THEY DID NOT PERFORM THE OIL CHANGE. THIS IS A SERIOUS ISSUE AND A RECALL OF THIS PART WITH REPLACEMENT USING A METAL REPLACEMENT SHOULD BE SERIOUSLY CONSIDERED BEFORE SOMEONE GETS HURT, NOT AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034236October 18, 2017
STEERING
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILURE WAS CAUSED BY THE ROAD CROWNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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