Dodge Grand Caravan Complaints (2017)

414 consumer complaints on file.

#11449952February 2, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Dodge Grand Caravan. The contact stated that both the driver’s and passenger’s side sliding door locks would remain stuck in the locked position. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449115January 27, 2022
STRUCTURE:BODY
Door lock actuator and latch failed rendering sliding doors in operable. In the even of a crash this can result in fatalities from not being able to exit the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449035January 26, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear passenger's sliding door would not open as needed. Additionally, the front driver's side window would not roll up as needed. The vehicle was taken to an independent mechanic for the passenger's side sliding door and diagnosed that the door actuator was positioned upside down. The vehicle was repaired, however, there was an abnormal buzzing sound coming from the passenger's side door. The vehicle was taken back to the mechanic, who diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic for the front driver's side window and diagnosed with a faulty window regulator. The window regulator was replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the X98 (Sliding Door Actuator) Extended Warranty. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was 59,943.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447970January 18, 2022
ELECTRICAL SYSTEM
Rear sliding door is stuck shut and will jot open with any power buttons nor manually. This poses a safety hazard should there be an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447300January 13, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that after driving to her residence and parking the vehicle, she attempted to unlock the rear passenger’s sliding doors however, the doors failed to unlock. The contact attempted to use the key fob as well as manually attempting to unlock the doors however, the doors failed to open. The contact stated that the rear seat passengers climbed into the front of the vehicle to exit the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446112January 4, 2022
STRUCTURE:BODY
I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well. Not having access to open the back doors of a minivan negates the benefits of driving a van, plus can cause a serious safety concern if individuals aren't able to exit the vehicle if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445538December 30, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443402December 10, 2021
ELECTRICAL SYSTEM
The sliding door drivers side has malfunctioned. Stuck in lock position. Cannot unlock or lock. The door is stuck closed. I’ve tried everything to try to open it. Will not open. Passengers cannot get out. I presume it’s the acutater that I cannot afford to get fixed. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443158December 8, 2021
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver’s side sliding door would not open manually or electronically. Additionally, the door failed to lock securely. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the rod in the door was loose and needed to be replaced. The rod clips were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442942December 6, 2021
ELECTRICAL SYSTEM
Rear door makes a buzzing sound when door is unlocked. Door also does not seem to function properly when closing and opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441802November 27, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441046November 19, 2021
ELECTRICAL SYSTEM
The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440403November 14, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439693November 8, 2021
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door would not unlock or open. The door lever was inoperable. The dealer was made aware of the failure and the contact was on his way to have the vehicle diagnosed. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439148November 3, 2021
STRUCTURE:BODY
Our drivers side back sliding door lock mares a loud buzzing sound but doesn’t lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs. Our van is only 4 years old it should be having expensive issues like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438482October 28, 2021
STRUCTURE:BODY, SEATS
The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438548October 28, 2021
UNKNOWN OR OTHER
The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it "unstuck" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said "no"! It sounds like an "actuator problem", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it. Is there anything you can do to help me with this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438325October 27, 2021
POWER TRAIN
While coming out of a curve I stepped on the throttle but the car didn’t respond. It acted like the transmission had failed. I then swerved to the shoulder so we wouldn’t be rear ended but a semi which was following us. I put the vehicle in park and turned it off. When I restarted the vehicle it wouldn’t come out of 1st gear. I have since had the vehicle inspected and was told the tans axle pump was bad which is a known recall for the previous 2 years. But can’t find out if the 2017 is part of the recall. The vehicle on has 88,000 miles on it so the transmission shouldn’t have any issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437475October 20, 2021
POWER TRAIN
While driving the car will not shift through the gears. No warning lights came on and all fluids are at proper levels. Vehicle is making a whining noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436784October 14, 2021
ELECTRICAL SYSTEM
The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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