Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10101754December 21, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CROSS OVER PIPE/EXHAUST MANIFOLD FAILED UPON TURNING THE HEAT ON. SOME VERY HEAVY EXHAUST FUMES FILLED THE VEHICLE WHEN DRIVING. CONSUMER CONTACTED THE DEALER, BUT PROBLEM RECURRED. *AK EXHAUST FILLS THE VEHICLE WHEN THE HEAT OR AIR IS TURNED ON USUALLY WHEN VEHICLE IS AT A STAND STILL. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103065December 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 42,000 MILES. PROBLEMS WITH TRANSMISSION SHUDDER, TSB 18-05-94. I HAD BROUGHT THE TRANSMISSION SHUDDER TO THE DEALERS ATTENTION STARTING AT AROUND 32,000 MILES. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. THEY RE-FLASHED THE COMPUTER, ETC. VAN WAS BROUGHT BACK TO DEALER TWICE BEFORE 36,000 MILE WARRANTY EXPIRED. BROUGHT THE VAN BACK AT 37,000 MILES TO COMPLAIN AGAIN AND DEALER PROCEEDED TO TELL US THAT THEY HAVE NO RECORDS OF ANY PRIOR COMPLAINT REGARDING THE TRANSMISSION, THEREFORE THEY WOULD HAVE TO CHARGE US TO RE-FLASH THE TRANSMISSION. (I WILL NEVER LOSE OR THROW AWAY ANY WARRANTY RELATED RECEIPTS AGAIN). AFTER GOING BACK AND FORTH AND GETTING NOWHERE WE PAID THE RE-FLASH FEE AND ONCE AGAIN THE THEY TOLD US THERE WAS NOTHING WRONG. THEN AT ABOUT 42,000 MILES THE TRANSMISSION BLEW. THIS AFTER THE DEALER TOLD US ON A MINIMUM OF 4 OCCASIONS THE TRANSMISSION WAS FINE. AFTER SOME "POLITE" NEGOTIATION I GOT THE DEALER TO COVER HALF OF THE $1300.00 REPAIR COST TO REPLACE THE TRANSMISSION PUMP. OF COURSE THEY DIDN'T COVER THE FLATBED & RENTAL CAR EXPENSES. I HAVE NEVER OWNED A CAR THAT I HAVE HAD TO REPAIR OR REPLACE A TRANSMISSION AND I HAD DRIVEN MOST OF THEM WELL OVER 100,000 MILES. I DO NOT UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH THIS. WITH ALL OF THE DISGRUNTLED CHRYSLER CUSTOMERS ON THE INTERNET I CAN'T BELEIVE THE NHTSA ISN'T INVESTIGATING THEIR TRANSMISSIONS. WHO IS PAYING OFF WHO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102711December 11, 2004
SUSPENSION:FRONT, POWER TRAIN:AXLE ASSEMBLY
MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING- WHICH BY THE WAY THE AIRBAG REALLY STAYS ON NOW, WHERE IT DID NOT BEFORE THE DEALER REPLACED/REPAIRED THE CLOCKSPRING) AND PLUS THE DEALER CALLED ME TO TELL ME THAT HAD FOUND A LEAK IN THE MASTER CYLINDER WHICH THEY WANTED TO FIX. I SAID YES (NOW I SEE THERE ARE SEVERAL COMPLAINTS ABOUT MASTER CYLINDER LEAKS) I PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETELY ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY CV JOINT/AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? MY KIDS AND I WERE LUCKY THAT I WAS NOT GOING FAST OR DRIVING DOWN A FREEWAY. NOW I SEE ON THE NEWS THIS MORNING THAT THERE IS A RECALL FOR DAKOTA TRUCKS AND DURANGOS, BUT NOT CARAVANS. WHAT'S UP WITH THAT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099800December 7, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101926December 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT CAME OFF EVERY TIME CONSUMER HIT A PUDDLE. THE BELT CAME OFF FOUR TIMES, AND WAS BEING SERVICED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101654November 26, 2004
ENGINE AND ENGINE COOLING
CONSUMER STATED EVERYTIME IT RAINED THE OIL SENSOR LIGHT CAME ON AND STAYED ON. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100418November 23, 2004
SUSPENSION:MULTIPLE AXLE:TORQUE ARM
I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING) AND PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETE ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? I WAS VERY LUCKY THIS DID NOT HAPPEN ON A BUSY STREET OR FREEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099877November 12, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10098330November 5, 2004
STRUCTURE:BODY
DODGE GRAND CARAVAN 2000 - FRONT PASSENGER DOOR AREA LEAK CONTINUES DESPITE HAVING HAD IT "REPAIRED" AT THE DEALER TWICE. MOST NOTICEABLE IS THAT THE LEAK OCCURS WHEN THE VAN SITS IN THE DRIVE WITH THE WINDOWS ROLLED UP. NO EVIDENCE OF WHERE THE WATER COMES FROM, JUST THE PUDDLE AT THE PASSENGER FRONT DOOR SILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099511November 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
VEHICLE CAN BE PUT INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED . CONSUMER'S CHILD WAS ABLE TO PUT THE VEHICLE IN GEAR, ALMOST CAUSING AN ACCIDENT WHILE PARKED IN DRIVEWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099348November 3, 2004
EXTERIOR LIGHTING:TAIL LIGHTS
CONSUMER NOTICED THAT THE TAIL LIGHTS WERE INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098967October 28, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, INTERIOR LIGHTING
THE SWITCH THAT CONTROLS THE LIGHTING ON THE INSTRUMENT PANEL AND THE DOME LIGHTS WOULD INTERMITTENTLY MAKE A BUZZING NOISE, AND CAUSES THE PANEL LIGHTS TO FLICKER WHILE DRIVING AT NIGHT DURING VARIOUS SPEEDS OF 0-60 MPH. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096500October 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SHORTLY AFTER BUYING THIS VAN WITH IN A YEAR THE VAN WAS MAKING A GRINDING NOISE,TOOK IT BACK ON MARCH 2002 , THAY SAID IT WAS REPAIRED.ON A HIGHWAY IN JAN. 01 2003,THE CAR WAS ON ROUTE 1 AND IT SUDDENLY WENT FROM DRIVE TO NEUTRAL,DOING50 MILES AN HOUR IN THE FAST LANE,I HAD TOGO TO THE BREAKDOWN LANE JUST MISSING SEVERAL CARS BEFORE I RELIEZED THE ENGINE WAS RACING.THIS HAPPENED TO MY WIFE,OF COURSE I THOUGHT SHE WAS CRAZY,BUT IT HAPPENED AGAIN WEN MY SON WAS DRIVING ,THIS AFTER BEING BROUGHT IN FOR TRANSMISSION WORK AT IRA DODGE IN MEDFORD WHICH COST ME 615.97 MARCH 19 2003,PROBLEM WAS STILL HAPPINING AND I WENT TO MELROSE DODGE AND ALL HE DID WAS AJUSTED SHIFTER LINKAGE FOR 85.00 DOLLERS. NO PROBLEM SINCE THANK GOD. THERE IS A PROBLEM WITH THESE VANS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097895October 27, 2004
SUSPENSION
A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE WHILE TURNING. CONSUMER NOTICED ON MORE THAN ONE OCCASION THAT THE NOISE WOULD ESCALATE LOUDER AND LOUDER. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095942October 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN, VEHICLE PUT INTO GEAR WITHOUT FOOT ON BRAKE. DODGE DOES NOT HAVE SAFETY SWITCH ON BRAKE TO PREVENT GEAR SHIFTING. THIS SHOULD BE ILLEGAL. THIS SHOULD BE ILLEGAL. LET'S DO THE RIGHT THING, IF THIS IS NOT ILLEGAL THE GOVERNMENT IS NOT DOING THEIR JOB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096931October 15, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
THE POWER STEERING CONTINUES TO FAIL WITHOUT WARNING. THE CONSUMER STATES THE POWER STEERING HOSES HAVE BEEN REPLACED TWICE, HOWEVER PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096628October 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS BEING MAINTAINED BY AN AFTERMARKET AUTO SHOP WHERE IT WAS DISCOVERED THAT THERE WAS A QUARTER SIZE HOLE THAT WENT COMPLETELY THROUGH THE TRANSMISSION. THE OWNER THEN CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE VEHICLE WAS MANUFACTURED IN CANADA AND THAT THERE WAS NOTHING THEY CAN DO. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094584September 29, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING ON THE INTERSTATE IN RAINY WEATHER SERPENTINE BELT GOT WET AND CAME OFF. WHEN THIS OCCURRED THERE WAS NO CONTROL OF THE VEHICLE, WHICH INCLUDED STEERING AND BRAKES. CONSUMER CONTACTED THE MANUFACTURER, WHO SUGGESTED THAT CONSUMER CONTACT NHTSA AND COMPLAIN. THEY DID NOT PROVIDE ANY ASSISTANCE FOR THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090285September 29, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER NOTICED OIL ON DRIVEWAY. VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN INDICATED TO THE CONSUMER POWER STEERING PUMP RUSTED FROM INSIDE AND NEEDED TO BE REPLACED. AT CONSUMER'S EXPENSE OF $785.00. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091323September 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN: I SHIFTED THE VEHICLE INTO REVERSE AND IT STARTED TO REVERSE BUT THEN JERKED, PLACED IN PARK, AND AGAIN ATTEMPTED TO REVERSE BUT EXPERIENCED THE SAME RESULTS. PLACED IN NEUTRAL AND ROLLED OUT OF DRIVEWAY INTO STREET AND NOTICED TRANSMISSION FLUID HAD BLOWN, PULLED FORWARD AND PARKED. TOWED TO DEALERSHIP AND THEY ARE TELLING ME THAT THE TRANSMISSION HOUSING CRACKED AND THAT THE REPAIR/REPLACEMENT COST WILL BE $3500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan