Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11221925June 22, 2019
STRUCTURE:BODY
DROVE VAN FROM 9AM TILL 11AM ALL DOORS FUNCTIONED WELL. PARKED AT HOME. LOCKED CAR. AT 1PM WENT TO STORE IN VAN SHOPPED AND FOUND THAT DRIVER SIDE PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE AFTER UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217614June 3, 2019
UNKNOWN OR OTHER
DRIVER SIDE WINDOW FELL DOWN INSIDE DOOR AND SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217616June 3, 2019
ELECTRICAL SYSTEM
DRIVER SIDE WINDOW/LOCK CONTROL NOT WORKING. A/C FAN GOING ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210181May 27, 2019
UNKNOWN OR OTHER
THE A/C AND HEAT WORKS ONLY OUT OF THE DRIVER'S SIDE. THE HEAT ONLY WORKS OUT OF THE PASSENGER SIDES. THIS IS A WIDELY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208004May 16, 2019
ELECTRICAL SYSTEM
MY 2 FRONT WINDOWS COMPLETELY STOPPED WORKING. THE OTHER WINDOWS STILL ROLL UP AND DOWN. I HEAR A CLICKING SOUND ON THE PASSENGER SIDE LIKE THE WINDOW WANTS TO WORK THE DRIVER SIDE IN HEAR NOTHING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207095May 12, 2019
ENGINE, POWER TRAIN
MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN HOME FROM THE STORE IN MAY 2019 WHEN THE ENGINE STALLED AND SHUT OFF IN AN INTERSECTION. THANKFULLY SOMEONE STOPPED TO HELP PUSH THE VAN OUT OF THE INTERSECTION. WE WERE ABLE TO GET THE VAN TOWED TO OUR LOCAL DEALER/SERVICE. DIAGNOSTICS INDICATED AN ENGINE MISFIRE AND SERVICE TECHNICIAN FOUND LOW COMPRESSION IN CYLINDER #3. FURTHER TROUBLESHOOTING DETERMINED THE PROBLEM WAS A VALVE FAILURE AND THE DEALER REPAIRS COST US OVER $2,700. UNFORTUNATELY, OUR 5YR/50,000MI LIMITED POWERTRAIN WARRANTY EXPIRED IN APRIL...EIGHT DAYS BEFORE THE ENGINE FAILURE! WE PREVIOUSLY ENJOYED OWNING A CHRYSLER TOWN & COUNTRY AND HAVE BEEN HAPPY WITH THE PERFORMANCE AND UTILITY OF THE GRAND CARAVAN, BUT THE ENGINE FAILURE SEEMS TO BE THE SAME ISSUE AS OTHER OWNERS HAVE EXPERIENCED ON PREVIOUS MODEL YEARS. APPARENTLY THE POWERTRAIN WARRANTY WAS EXTENDED FOR 2011-2013 MODEL YEARS, BUT NOT 2014. THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BY FCA US BEFORE IT BECOMES A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205406May 2, 2019
ENGINE
I BOUGHT BRAND NEW A 2014 DODGE GRAND CARAVAN AS A FAMILY CAR. I'M STILL PAYING ON THIS VEHICLE AND WITH 51,000 MILES THE CANISTER FILTER HOUSING IS SPEWING OIL. AND GUESS WHAT NOT UNDER WARRANTY. CHRYSLER WON'T STAND BEHIND IT. APPARENTLY THIS IS NOT UNHEARD OF. IF YOU HAVE A 3.6 LITER IN ANY VEHICLE WITH THIS ENGINE THIS WILL HAPPEN TO YOU. SHAME ON CHRYSLER FOR THERE GREED TO NOT BUILD A DECENT CAR AND NOT STAND BEHIND IT. SO BE UP FRONT WITH CUSTOMERS AND TELL THE THEY WILL HAVE TO SHELL OUT SEVERAL HUNDREDS OF DOLLARS TO FIX OR RECALL THE PART THAT IS A POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203324April 24, 2019
ELECTRICAL SYSTEM
THE "CLOCK SPRING" BEHIND THE STEERING WHEEL BROKE WHICH CAUSED THE STEERING WHEEL LOCATED ELECTRICAL BUTTONS TO STOP FUNCTIONING FOR MAKING UCONNECT PHONE CALLS, ADJUSTING THE RADIO VOLUME, SWITCHING FROM ONE MEDIA (FM,AM,CD, AUDIO STREAMING AND SATELLITE RADIO) TO ANOTHER, ACCESSING THE DASH PANEL ODOMETER, OUTSIDE TEMPERATURE, DIGITAL SPEEDOMETER READING, AVG MPG, MILES TO GO BEFORE RUNNING OUT OF FUEL AND THE RESET FUNCTION. THIS HAPPENED WHETHER OR NOT THE VEHICLE WAS MOVING OR TURNING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195348April 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, A TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FOUR TIMES WITHIN THE LAST THREE MONTHS. THE VEHICLE WAS TAKEN TO GARBER CHRYSLER/DODGE/JEEP (5330 BAY ROAD, SAGINAW, MI 48664) WHERE IT WAS DIAGNOSED THAT THE ROLLER ROCKER ON THE CAMSHAFT WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT WAS ALSO ADVISED THAT THIS WAS A COMMON OCCURRENCE WITH THAT TYPE OF ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192530March 29, 2019
ELECTRICAL SYSTEM
MONDAY 3/25/19 10:55AM CAR INDICATOR LIGHTS BRIEFLY FLASHED WHILE CAR WAS IN MOTION DURING A TURN AND THEN SUDDENLY DIED. NO BRAKES, NO POWER STEERING, ABSOLUTELY NOTHING WORKED. WAS ABLE TO TURN CAR BACK ON AND GET TO PARKING LOT. SAME DAY AFTER LEAVING(2:30PM) SITTING AT A BUSY INTERSECTION WAITING ON RED LIGHT. CAR DASH LIGHTS AGAIN BRIEFLY FLASH AND CAR TURNS OFF. TOOK ABOUT 10 MIN BEFORE I WAS ABLE TO START THE CAR AGAIN. WHILE SITTING IN A BUSY TURN LANE AND NOT EVEN HAVING HAZARD LIGHTS WORK WITH KIDS IN THE CAR. TOOK CAR TO GET BATTERY, ALTERNATOR, AND STARTER CHECKED. ALL CHECKED OUT GOOD. FRIDAY 3/29/19 WHILE DRIVING AT 45 MPH(8:30 AM) CAR DASH LIGHTS BRIEFLY FLASH AND CAR TURNS OFF. AGAIN NO POWER STEERING, BRAKES ECT. WAA ABLE TO COAST TO SIDE OF RODE. COULDN'T EVEN TAKE THE KEY OUT. ALSO TOOK ABOUT 1.5 HRS BEFORE IT WOULD START AGAIN. EACH OCCURANCE HAS ALSO SET CLOCKS BACK TO THE 12:00 TIME. RESEARCH HAS SHOWN ME THAT IT IS A COMMON PROBLEM WITH THIS VEHICLE AND THAT IT IS THE FUEL PUMP RELAY. THIS PART WAS RECALLED ON DURANGOS AND JEEPS BUT CARAVAN DID NOT MAKE THE LIST. ALTHOUGH PER WHAT I HAVE READ ON THIS SITE AND VARIOUS OTHERS IT IS AN OBVIOUS COMMON PROBLEM. VEHICLE IS AT 68,000 AND IS BEING TAKEN IN ON SUNDAY 3/31/19. WHERE I HAVE ALREADY INDICATED TO MECHANIC WHAT I WANT REPLACED DUE TO THE FACT IT IS NOT AN EASILY REPLICATED PROBLEM ON COMMAND AND THERE IS NO CODE TO CHECK. IT SEEMS LIKE THE BEST COURSE OF ACTION TO TELL THEM TO JUST REPLACE IT. THIS SHOULD BE A RECALL MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190058March 19, 2019
ENGINE
WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON WHEN I CAME TO A RED LIGHT I NOTICED THE ENGINE IDLE WAS ROUGH. I CHECKED THE CODE WHEN I GOT HOME P0305 MISFIRE IN CYLINDER NO. 5 I HAD THE SPARK PLUG AND COIL PACK REPLACED CLEARED THE CODE ENGINE STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. I HAD A MECHANIC LOOK AT IT AND FOUND DEFECTIVE VALVE GUIDE IN CYLINDER NO.5 HE STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE.LESSON LEARNED DON'T BUY DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185603March 10, 2019
ENGINE
AT 4 YEARS OLD AND ABOUT 60000 MILES, MY CARAVAN STARTED TO SEVERELY LEAK OIL. IT WOULD GO THROUGH A QUART A WEEK. FROM MY INTERNET RESEARCH IT SEEMS LIKE THE OIL FILTER HOUSING IS THE MAIN CULPRIT. I HOPE THEY RECALL THE DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184874March 7, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE BATTERY INDICATOR ILLUMINATED. A FEW MOMENTS LATER, ALL THE INSTRUMENT PANEL INDICATORS BEGAN TO FLASH. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 143,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182817February 27, 2019
SEAT BELTS
SEAT BELT DOES NOT CLICK IN AND DOES NOT STAY. IT POPS OUT AT TIMES. WITH SEATBELT CLICKED IN THE VAN SOMETIMES THINK THAT THE DRIVE IS NOT BUCKLED IN SO THE WORSENING LIGHT FLASHES AND MAKES SOUNDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176498February 12, 2019
AIR BAGS, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRONTIER DODGE CHRYSLER JEEP (5801 SPUR 327, LUBBOCK, TX) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRES WERE FRAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173822February 3, 2019
ENGINE
WE HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. WE HAVE REPLACED CAMS AND ROCKERS, COIL PACKS AND SPARK PLUGS, STARTER,BATTERY,PCM AND STILL GET AP304 CODE. WE HAVE TAKEN IT BACK WHERE WE BOUGHT OUR VEHICLE AND THEY CANNOT FIGURE IT OUT! WE HAVE TAKEN IT TO 2 DIFFERENT MECHANICS....ONE SAYS WE NEED AN ENGINE AND ONE SAYS THE PISTONS AND HEAD. WHAT IS WRONG WITH CHRYSLER? THEY KNOW THEY HAVE MORE THAN 7500 PENTASTAR ENGINES THAT ARE FAULTY....STAND BEHIND YOUR PRODUCT & REPUTATION!!!! ENGINE RUNS FINE RUNNING BUT SHUDDERS AT IDLE.....FIX THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164992January 7, 2019
UNKNOWN OR OTHER
BAD LIFT GATE SENSOR. HARD TO BELIEVE THIS WILL BE THE SECOND SENSOR THAT WILL NEED TO BE REPLACED ON THIS VEHICLE. 1ST WAS STILL UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164155December 31, 2018
WHEELS
MY TIRE PRESSURE SENSORS KEEP SAYING MY TIRES ARE LOW BUT THERE NOT WHEN I CHECK EM THE SENSORS GO ON AND OFF AND I NEVER KNOW IF THERE RIGHT JUST BOUGHT IT FOR USED DEALER IN MAY 2018 AND HAVE BEEN GOING ON AND OFF I HAVE EVEN REPLACED THE TIRES THINKING SOMETHING WAS WRONG WITH THEM THEN I SEEN THAT THEY MAY HAVE BEEN RECALLED BUT DEALER DIDN'T SAY ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163444December 26, 2018
ENGINE
CHECK ENGINE LIGHT CAME ON WHILE DRIVING, CAR FEELS LIKE IT IS GOING TO STALL WHEN SLOWING DOWN/STOPPED, CAR SHUDDERS, GAS MILEAGE IS DOWN, HAS A P0305 CODE FOR MISFIRE IN CYLINDER 5, REPLACED SPARK PLUGS, STILL MISFIRING, COMPRESSION TEST IS FINE, HAS A LOUD TICKING/TAPPING NOISE WHEN STOPPED/IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161204December 13, 2018
STRUCTURE:BODY
MY 2014 DODGE GRAND CARAVAN LEFT SIDE SLIDING DOOR HAS SUDDENLY BECOME STUCK. THE VEHICLE WAS JUST SITTING IN MY DRIVEWAY WHEN I CAME OUT ONE MORNING AND IT WOULD NOT OPEN. I CANT UNLOCK IT MANUALLY OR WITH THE FOB. WHEN I GOOGLED THE PROBLEM I SEE THERE IS A SLEW OF PEOPLE ALL OVER THE COUNTRY WITH THE SAME PROBLEM, WITH MANY DIFFERENT YEARS OF GRAND CARAVAN'S. DODGE HAS NOT DONE A RECALL BECAUSE, I UNDERSTAND FROM OTHERS, THAT DODGE IS CHARGING $1100 PER VEHICLE TO FIX THE PROBLEM. CAN YOU PRESS THEM TO DO A RECALL? THIS IS A SAFETY ISSUE SINCE IN AN EMERGENCY TO THE RIGHT SIDE OF THE VEHICLE, PASSENGERS WILL NOT BE ABLE TO EXIT THROUGH THE LEFT SIDE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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