Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10139022October 7, 2005
WHEELS, STRUCTURE
2000 GRAND CARAVAN HAS MULTIPLE RUST POINTS. THE MOST DANGEROUS OF WHICH IS THE RUSTING AND DETERIORATION OF THE FRONT LEFT STRUT. THE TOP PORTION OF THE STRUT COVER IS RUSTED AND FALLING APART, WITH A CRACK IN IT. OTHER PARTS OF THE CAR THAT ARE SHOWING MANY RUST AREAS INCLUDE: PASSENGER DOOR (CAN PUT FINGER THROUGH RUST), HOOD (BUBBLING PAINT AND CRACKING), PAINT PEELING FROM ANTENNA HOUSING, REAR HATCH RUST, LEFT REAR WHEEL BASIN. MY LARGEST CONCERN IS THE STRUT RUST FOR SAFETY ISSUES, BUT THIS VEHICLE SHOULD NOT BE RUSTING SO POORLY BEING ONLY 5 YEARS OLD! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137881September 27, 2005
SUSPENSION:FRONT
DT: THE CONSUMER TOOK THE VEHICLE TO DEALER FOR A SAFETY EMISSION TEST. THEY SAID THE LEFT FRONT STRUT TOWER WAS CORRODED AT THE TOP. FOUND THIS OUT ON SEPTEMBER 27, 2005, WAS TOLD THAT THERE WAS TECHNICAL SERVICE BULLETIN ( TSB) 2304402, THE CONSUMER CONTACTED CHRYSLER, THEY SAID THEY WOULD LOOK INTO IT, BUT THAT WAS BASICALLY IT. THERE WAS NO FOREWARNING AND NO NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137198September 21, 2005
SUSPENSION:FRONT:CONTROL ARM
DT: NOTICED THERE WAS A SQUEAKING SOUND COMING FROM THE FRONT END OF THE VEHICLE ON JULY 1, 2005. WAS ON VACATION, AND THERE WAS A SQUEAKING NOISE THE GOT PROGRESSIVELY WORSE. THE BOLT SEPARATED FROM THE ARM, AND IT FELT LIKE DRIVING IN A RUT. A BOLT IN THE CONTROL ARM BROKE LOOSE; IT WAS TIED TO THE BUSHING. CONTACTED THE DEALER, AND WAS ADVISED NOT TO DRIVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135590August 30, 2005
ELECTRICAL SYSTEM
2000 PONTIAC GRAND AM SAFETY RECALL REGARDING CLOCKSPRING REPLACEMENT.*MR THE CLOCKSPRING RECALL WAS REPAIRED THE FUSE FOR THE BLOWER MOTOR, THE BACK UP LAMPS AND TURN SIGNAL BLEW OUT WHEN THE VEHICLE WAS PUT IN REVERSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133746August 22, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY DID THE RECALL REPAIRS THERE WAS A PROBLEM WITH THE AIR BAG LIGHT FUSE BLOWING. THEY REPLACED THE FUSE AND IT BLEW AGAIN. THEY FOUND THAT THERE WAS A PROBLEM WITH THE MODULE. THE CONSUMER HAS NOT HAD THE MODULE REPLACED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THE MODULE PROBLEM WAS NOT PART OF THE RECALL, AND THEY WOULD GIVE HIM SOME KIND OF DISCOUNT FOR THE PROBLEM WITH THE MODULE. THE CONSUMER STATED THE AIR BAG WAS NOT WORKING. CONSUMER FELT THAT THE PROBLEM WITH THE MODULE DID NOT COME ABOUT UNTIL HE HAD THE RECALL WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131874August 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN SE HAS NO SHIFT LOCK. 2 YEAR OLD CHILD WAS ABLE TO SHIFT TRANSMISSION FROM PARK TO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL. $1800 DAMAGE TO CARAVAN AND $2300 TO ANOTHER CUSTOMIZED VAN; ALL IN THE EXPANSE OF 50 FEET AND 1 MINUTE IN A FLAT AND LEVEL PRIVATE SCHOOL PARKING LOT. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10127268July 22, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT: 2000, DODGE GRAND CARAVAN, THERE WAS A FUEL LEAKAGE IN THE FUEL INJECTION SYSTEM. CONSUMER NOTICED ON WEBSITE THAT THERE WAS RECALL NHTSA CAMPAIGN 00V268000, CONSUMER CONTACTED THE DEALER SERVICE WHO REFERRED HER TO THE MANUFACTURER. DIAMLER CHRYSLER TOLD CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER. CONSUMER COULD SMELL GASOLINE WHEN SHE TURNED THE IGNITION ON. THE SERVICE DEALER MECHANIC CHECKED OUT THE VEHICLE, AND TOLD HER THAT THERE WAS A LEAK IN THE FUEL INJECTION SYSTEM, THE PROBLEM WAS NOT REPAIRED. THE CONSUMER RECEIVED A RECALL LETTER CONCERNING THE AIR BAG CLOCK SPRING FAILURE. THE LETTER STATED THAT IF THE AIRBAG LIGHT STAYED ON THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR REPAIRS. CONSUMER DID NOT HAVE THIS PROBLEM AND SHE DID NOT TAKE VEHICLE TO THE DEALER FOR REPAIRS. THERE WERE NO OTHER KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128758July 14, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
DT: DODGE MINIVAN 2000 GRAND CARAVAN. CONSUMER COMPLAINED ABOUT THE STRUT PLATFORM WHERE THE STRUT MEATS PART OF THE BODY. ALSO, CALLED STRUT SEATING. THE STRUT SEATING, OR PLATFORM RUSTED PREMATURELY. CONSUMER TOOK VEHICLE TO GARAGE LAST WEEK, ON JULY 7, 2005, AND MECHANIC INFORMED HER THAT THE RUST WAS THERE, AND THIS MADE VEHICLE UNSAFE. MECHANIC SAID THAT HE HAD NEVER SEEN RUST ON THIS NEW VEHICLE. CONSUMER ALSO CONTACTED DEALER, AND DEALER SAID THAT THEY HAD BEEN GETTING COMPLAINTS ON THIS MATTER. DEALER WAS GILBERTS CHRYSLER DODGE. SHE THEN CONTACTED MANUFACTURER, AND WAS TOLD THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE UNTIL THERE WERE ENOUGH COMPLAINTS FILED. CONSUMER VISITED OTHER DEALERS TO LOOK AT SIMILAR VEHICLES AND FOUND THAT THIS PROBLEM EXISTED IN THE OTHER DODGE VEHICLES, BUT NOT OTHER MANUFACTURED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127088June 29, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING VEHICLE SHUTS DOWN COMPLETLY IF KEY IS TURNED OFF VEHICLE WILL MOST TIMES RESTART,SEVERAL TIMES VEHICLE WOULD ONLY START AFTER WAITING SEVERAL HOURS THIS HAPPENS SPORATICALLY ABOUT ONCE A WEEK VEHICLE HAS LESS THAN 20,000 MILES FUEL FILTER REPLACED OLD FILTER UNAVAILABLE STARTER RELAY REPLACED OLD RELAY IS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126767June 27, 2005
UNKNOWN OR OTHER
1. NOTHING 2. THE FAN BELT ON OUR 2000 GRAND CARAVAN HAS NEEDED TO BE REPLACED MINIMUM OF SEVEN TIMES IN THE PAST TWO AND HALF YEARS 3. OUR MECHANIC HAS FIXED THE PROBLEM, WITHOUT CHARGING FOR HIS LABOUR, ALL SEVEN TIMES. HE HAS BEEN IN CONTACT WITH CHRYSLER. AFTER THE FIRST COUPLE OF FAN BELT PROBLEMS, THEY SENT HIM A KIT THAT REPAIRS FAN BELTS. WE STILL HAVE THE PROBLEM. CHRYSLER DENIES ANY FAULTY MECHANICS ON THEIR PART. WE HAVE THE PAST THREE FAULTY FAN BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118714April 29, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
I HAVE A 2000 DODGE GRAND CARAVAN. THE FRONT LEFT STRUT TOWER RUSTED, ALMOST COMPLETELY THROUGH. HAD I NOT NOTICED THIS WHEN CHECKING THE OIL, THE STRUT COULD HAVE BUSTED THROUGH THE TOWER. I TOOK THE VEHICLE TO TWO BODY SHOPS, BOTH OF WHICH TOLD ME THAT THEY REPLACE A LOT OF THESE. THIS IS A STRUCTURAL PART OF THE VAN, NOT A FENDER OR A DOOR. THE ESTIMATE FOR REPAIRS IS OVER $1200. IN OCTOBER OF 2002, THERE WAS A SERVICE BULLETIN ISSUED REGARDING STRUT TOWER CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118267April 22, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MY 2000 DODGE GRAND CARAVAN MINI VAN HAS A 3.3L ENGINE. EARLY IN MARCH 2005, I HAD A DIFFICULT TIME STARTING THE VEHICLE AND THE SMELL OF FUEL WAS PROMINENT. UPON A SEARCH OF FULEL INJECTION PROBLEMS ON THE INTERNET, I FOUND NHTSA RECALL NOTICE 00V268000. THIS NOTICE DESCRIBES THE FOLLOWING PROBLEM FOR MINIVANS WITH THE 3.3L AND 3.8L ENGINGES: THESE VEHICLES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE. I SUSPECT THAT, ALTHOUGH MY VEHICLE IS NOT IN THE RECALL, MY PROBLEM IS THE SAME AS THE PROBLEM THAT AFFECTED THE RECALLED VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118120April 19, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HAS LEAKS IN SEVERAL LOCATIONS THAT RESULTED IN THE FAILURE OF THE COMPRESSOR AND DRYER. IT IS UNACCEPTABLE FOR A CLOSED SYSTEM LIKE THIS TO DEVELOP LEAKS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113247March 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING 50-55 MPH TRANSMISSION EXPLODED. BROKEN PIECES OF THE TRANSMISSION SPREAD OUT ONTO THE ROADWAY. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MECHANIC STATED THAT THE CAUSE OF THIS PROBLEM WAS UNDETERMINED. THE DEALER WAS NOT NOTIFIED.*AK... LET CHRYSLER KNOW OF THE PROBLEM. WHEN TRANSMISSION WAS TAKEN OUT IT LOOKED LIKE A BUNCH OF HOLES SHOT INTO IT. THE MECHANIC SAID THE PIN CAME OUT OF THE DIFFERENTIAL. CONSUMER WAS LUCKY TO GET OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113258March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
UPON GOING THROUGH PUDDLES OF WATER THE ACCESSORY BELT, WHICH DRIVES THE POWER STEERING PUMP, DISENGAGED. THIS HAPPENED TWICE, CAUSING THE VEHICLE TO LOSE POWER STEERING. CONSUMER CONTACTED THE DEALER, WHO STATED THAT THIS WAS A COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109938February 6, 2005
ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE 2 WEEKS AGO WHEN I WAS DRIVING DOWN THE FREEWAY, IT FELT LIKE I HIT SOMETHING BUT NOTHING WAS IN THE ROAD. I ASSUMED I HAD A BLOWOUT. WHEN I PULLED TO THE SIDE OF THE ROAD THE HOOD WAS SMOKING, AND THE TIRES WERE FINE. I THEN PROCEEDED TO OPEN THE HOOD TO FIND A FIRE. THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE AND SUGGESTED THAT IT WAS AN ELECTRICAL MALFUNCTION. I AM CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE EVALUATED TO FIND OUT IF THIS IS TRUE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109738January 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ALL THE SEALS AND GASKETS ON THE TRANSMISSION WORE OUT AND CAUSED LEAKS. *NM THE TRANSMISSION FAILED LESS THAN A YEAR LATER AFTER THE SEALS AND GASKETS WERE REPLACED. *JB FLUID WAS LEAKING FROM THE TRANSMISSION. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108523January 19, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH, THE CONSUMER HIT A DEER. THE AIR BAG DID NOT DEPLOY. HOWEVER, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CLOCK SPRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10107038January 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH ENGINE LOCKED, AND VEHICLE VEERED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO A LOCAL DEALERSHIP THAT COULDN'T WORK ON IT FOR TWO WEEKS, AND THEN AND STATED THAT WARRANTY EXPIRED. THE VEHICLE WAS TAKEN TO A MECHANIC. THE OIL HAD GOTTEN DOWN EXTREMELY LOW, BUT NO WARNING OR CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS BEING CHECKED FOR OIL LEAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104677December 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CROSSOVER PIPE HAS HOLES IN IT AND NEEDS REPLACING. I WAS TOLD BY MY MECHANIC THAT FUMES CAN GET INTO THE CAR AND ALSO THAT IF IT FAILS MUCH MORE, THE WIRES UNDER THE HOOD CAN BE BURNED. ALL THE DEALER WAS WILLING TO DO WAS REPLACE THE PIPE. THE PROBLEM WITH THAT IS SINCE SEPTEMBER 2004, THE PIPE IS BACK ORDERED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan