Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#10008764February 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO PULL OVER ABRUPTLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007467February 14, 2003
POWER TRAIN
THE VEHICLE DOWN SHIFTED WITHOUT WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006175February 12, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE METER READ LESS THAN HALF A TANK OF GAS, THE VAN RAN OUT OF GAS, THEN THE ENGINE STALLED. THE CONSUMER STARTED THE VEHICLE AND BEGAN TO DRIVE WHEN SOON AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS TOLD THE PROBLEM WAS A MISFIRED CYLINDER, THE FUEL FUEL PUMP WAS BURIED INSIDE THE GAS TANK, AND WHEN THE FUEL LEVEL DROPPED BELOW THE FUEL PUMP, THE PUMP HEATED UP AND SUCKED IN AIR INSTEAD OF THE GASOLINE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005723February 12, 2003
UNKNOWN OR OTHER
CAR SUDDENLY BEGINS TO IDLE VERY IRRATICALLY & ROUGHLY WHEN AT A STOP LIGHT OR STOP SIGN EVEN WHEN FULLY WARMED UP. THE IDLE AIR CONTROL WAS REPLACED ON 1-30-02, BUT CAR STARTED STALLING AGAIN ON 2-11-03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006883February 10, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK CRACKED AND LEAKED FUEL. *JB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS DUE TO THE FUEL TANK ASSEMBLY WHICH HAD ADDITIONAL BRACKETS. THE CONSUMER FELT THAT THIS WAS A DESIGN FLAW. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005303February 4, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I RECENTLY REPORTED THE FOLLOWING DEFECT TO DODGE: "THE HEAD LIGHT ASSEMBLIES ON MY 1996 GRAND CARAVAN HAVE BECOME FOGGED OVER. I'VE NOTICED REDUCED NIGHT VISIBILITY AS A RESULT. I'VE NOTICED THE SAME DEGRADATION IN HEAD LIGHT ASSEMBLIES ON OTHER CARAVANS IN OUR NEIGHBORHOOD. I TOOK THE VEHICLE TO OUR LOCAL DEALER WHO ACKNOWLEDGE THE PROBLEM BUT SAID DODGE HADN'T ISSUED ANY RECALL AS OF YET. THIS LOSS OF CLARITY IN THE HEADLIGHT ASSEMBLY MATERIAL WILL LEAD TO NIGHT TIME ACCIDENTS IF NOT CORRECTED. IS DODGE AWARE OF THIS DEFECT AND IF SO ARE THERE PLANS TO CORRECT THIS MANUFACTURING SHORTCOMING IN THE SAME MANNER YOU CORRECTED THE RECENT CLOCKSPRING DEFECT?". DODGE REPLIED: "THANK YOU FOR YOUR RECENT E-MAIL TO DAIMLERCHRYSLER MOTORS CORPORATION REGARDING THE HEADLIGHTS ON YOUR 1996 GRAND CARAVAN." THERE ARE NO INCOMPLETE RECALLS OR PENDING RECALLS INVOLVING YOUR VEHICLE FOR THE PROBLEM YOU HAVE DESCRIBED. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERNS WITH US IS APPRECIATED. SINCERELY, NICOLE KALISH SENIOR STAFF REPRESENTATIVE DAIMLERCHRYSLER CUSTOMER ASSISTANCE CENTER I FEEL THE RESPONSE IS IN ADEQUATE AND DOES NOT ADDRESS THE ISSUE. THERE ARE SEVERAL INDENTICAL COMPLAINTS FOR THE CARAVAN LISTED ON THE NHTSA WEB SITE. I AM CERTAIN AN EXTENSIVE SEARCH OF ALL CHRYSLER MINIVAN PRODUCTS WOULD FIND NUMEROUS IDENTICAL COMPLAINTS. THIS MATERAIL DEFECT NEEDS TO BE INVESTIGATED AND CORRECTED. IT WILL, IF IT HASN'T ALREADY, KILL OR INJURY INNOCENT PEOPLE DUE TO REDUCED NIGHT LIGHTING CAPABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005084February 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
SUPPORT FOR ROCKER ARM BROKE OFF AT 82,890 MILES. FROM REVIEW OF THE NHTSA RECORDS, THIS HAS OCCURRED FOR NUMEROUS CUSTOMERS, BUT IT HAS NOT BEEN RECALLED. AS THIS IS PART OF THE HEAD CASTING, I WOULD EXPECT IT TO LAST THE LIFE OF THE VEHICLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004360January 22, 2003
AIR BAGS
CONSUMER STATES THAT THE AIR BAG LIGHT STAYS ON FOR NO REASON EVERY TIME THE VEHICLE IS ON. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004417January 22, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES THAT DRIVER'S SIDE MANUAL SLIDING DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. CONSUMER'S ADVISE HAS HAD PROBLEMS WITH DOOR THAT HAVE PROGRESSED TO IT NOT WORKING AT ALL. VERY CONCERNED ABOUT SAFETY OF CHILDREN IS DOOR NEEDED TO BE OPENED IN AN EMERGENCY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004202January 21, 2003
AIR BAGS
CONSUMER IS HAVING PROBLEMS WITH THE CLOCK SPRING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004123January 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER SMELLED FUEL WHILE DRIVING, VEHICLE WAS TOWED TO REPAIR SHOP. MECHANIC DETERMINED A FLEXIBLE FUEL LINE IS POROUS FROM FRAME TO FUEL RAIL, SPRAYING FUEL OVER ENGINE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006817January 15, 2003
AIR BAGS:FRONTAL
THE AIRBAG LIGHT BEGAN COMING ON AND STAYING ON. ALSO THE CRUISE CONTROL STOPPED WORKING AFTER WORKING INTERMITTENTLY FOR A MONTH. THE CLOCK SPRING WAS REPLACED. THIS WAS RECALLED ON MANY 1996 BUT NOT OUR SERIES. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770848
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003712January 14, 2003
ELECTRICAL SYSTEM:HORN
CONSUMER STATED VEHICLE'S HORN IS NOT WORKING DUE TO ELECTRICAL PROBLEMS. DEALER WON'T REPAIR. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003663January 13, 2003
STRUCTURE:BODY:DOOR
WHEN CONSUMER WAS FILLING UP THE GASOLINE TANK, THE DRIVER SIDE DOOR WOULD NOT OPEN. PLEASE FURNISH ADDITIONAL INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002532January 10, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE TRAVELING ON HIGHWAY THERE WAS A FUEL SMELL COMING FROM INSIDE OF THE VENTS, AND FUEL WAS LEAKING FROM UNDERNEATH THE VEHICLE. BUILT IN CHECK ON TOP OF FUEL TANK WAS CRACKED AND LEAKING. .*JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000697January 3, 2003
CHILD SEAT, CHILD SEAT:RETRACTOR
INTERNAL MECHANICAL FAILURE OF INTEGRATED CHILD SAFETY SEAT, RIGHT HAND SIDE. THE CABLE ASSEMBLY IN THE SEAT MODULE HAS FAILED. THIS CABLE ASSEMBLY LOCKS THE RETRACTABLE SHOULDER BELTS. THE CABLE HOOKS DIRECTLY TO THE LATCH PLATE AND WHEN THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE THE PLATE'S FORWARD MOVEMENT PULLS THE CABLE CAUSING THE SHOULDER BELT'S RETRACTOR TO LOCK. THIS CABLE CONNECTION HAS SEPARATED FROM THE LATCH PLATE (CABLE END IS ALSO FRAYED WITH THREE STRANDS LEFT ON IT'S END), RENDERING THE SHOULDER BELTS, RETRACTOR ASSEMBLY UNLOCKABLE. THIS IS A VERY UNSAFE CONDITION FOR ANY CHILDS LIFE IF VEHICLE IS IN AN ACCIDENT AND SHOULDER BELTS DO NOT RESTRAIN THE CHILD IN THE SEAT LIKE IS SUPOSSED TO. LEFT HAND ICSS ALSO HAS A PROBLEM WITH THE SEAT CUSHION PIVOT FRAME WHICH IS TWISTED AT LEFT ATTACHED POINT. DEALER SAYS THERE IS NO WARRANTY COVERAGE. THAT THE SEAT MODULES NEED TO BE REPLACED AND COSTS ON AN ESTIMATE OF $1,300+. I, REFUSE TO PAY ANY AMOUNT WHEN MY GUT FEELING IS THAT CHRYSLER HAS PUT OUT THESE ICSS WHICH ARE HAVING THE SAME PROBLEM I'M HAVING NOW FOR A FEW YEARS NOW. CHRYSLER ON 01/02/03 TOLD ME THAT IF I PAY THE FIRST $800+ THAT THEY WOULD PAY THE REMAINING DIFFERENCE. NOW, TO ME THIS IS LIKE SAYING YES, WE KNOW WE HAVE PROBLEMS WITH THESE ICSS SO WE ARE WILLING TO HELP. WELL, AFTER READING SO MANY LIKE COMPLAINTS ABOUT THESE ICSS, I FEEL THAT CHRYSLER SHOULD REALIZE THAT EVERY TIME A CHILD IS PLACED IN THEIR "CHRYSLER" ICSS THAT THE CHILD'S LIFE IS IN THEIR HANDS. THEY NEED TO OWN-UP TO FLAWS OF ENGINEERING AND FIX THESE SEATS SO THAT WE THE CUSTOMER CAN TRUST IN THEIR PRODUCT.. ANY INFORMATION YOU COULD PROVIDE, I WOULD APPRECIATE IT. RESPECTFULLY, SEVERINO L. RODRIGUEZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001724December 31, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, SUSPENSION:FRONT:MACPHERSON STRUT
FRONT STRUTS ARE RUSTING THROUGH, RESULTING IN WINDSHIELD CRACKING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001760December 31, 2002
ELECTRICAL SYSTEM
CONSUMER STATES WHILE DRIVING THE VEHICLE THE VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10006665December 28, 2002
AIR BAGS:FRONTAL
AIR BAG LIGHT WAS ON CONSTANTLY INDICATING CLOCK SPRING FAILURE ACCORDING TO DEALER. WANTS TO BE PAID FOR FIXING THIS DEFECTIVE PART. SCC **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770792***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000064December 15, 2002
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ON DECEMBER 05/2002 MY 1996 DODGE GRAND CARAVAN CAUGHT ON FIRE. THE CAR WAS JUST WARMING UP PRIOR TO BEING USED TO TAKE MY KIDS TO SCHOOL. THE FIRE WAS EXTINGUISHED BY THE DEKALB COUNTY, GEORGIA FIRE DEPARTMENT. I LEARNED AFTER THE FIRE THAT CHRYSLER HAD A RECALL RELATED TO A FUEL RAIL/SYSTEM DEFECT. I HAVE ALL MAJOR MECHANIC WORK DONE AT THE AUTHORIZED CHRYSLER DEALERSHIP AND WAS NEVER TOLD OF THIS RECALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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